Hawthorn Suites Las Vegas

Vi kände oss varmt välkomna till hotellet från första början efter sent inkommande flyg och en fyra timmar lång bilresa från LA. Personalen var alltid hjälpsam och stämningen var bra. En god och omväxlande frukost och en skön pool säkerställde vår vistelse.

The beds were tidy, water pressure was good. However, there was a big trash bin in the hallway that was left there full and smelly. The floors in the hallway were filthy. The hallway smelled like smoke eventhough you sign something sayno smoking. The towels didn't smell fresh. There was a floss pick in the a/c. The TV had no signal so I had to use my phone. This place needs an overhaul. The person (Hudson) at the counter was friendly.

Good peoples

Had to change rooms twice. I had added a night prior and told it would be the room with kitchen for all 3 nights, but gave us smaller room. Moved us. Then toilet was running if lever not pushed up after flushing. Child used toilet and it blocked for few minutes and then cleared but water running continuously caused overflow and flooded bathroom and entrance. No maintenance available so moved to a room with no kitchen.

The hotel is in dire need of a cleaning and general maintenance.