Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
1 163 US$
/natt
Snitt för september
Priser för Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
Välj datum för att se priser och tillgänglighet.
1 163 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Impression Isla Mujeres by Secrets - Adults Only - All Inclusive är priset per natt i genomsnitt 1 040 US$ under den billigaste månaden (juni) och 1 326 US$ under den dyraste månaden (november), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 1 275 US$ |
| februari | 1 318 US$ |
| mars | 1 238 US$ |
| april | 1 207 US$ |
| maj | 1 085 US$ |
| juni | 1 040 US$ |
| juli | 1 104 US$ |
| augusti | 1 239 US$ |
| september | 1 163 US$ |
| oktober | 1 204 US$ |
| november | 1 326 US$ |
| december | 1 259 US$ |
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sep. · 1 163 US$
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Dyrast: november (ca 1 326 US$)
Billigast: juni (ca 1 040 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Efter ett dopp i en av 4 utomhuspooler kan du varva ned på den privata stranden. Detta boende i medelhavsstil har även g...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Efter ett dopp i en av 4 utomhuspooler kan du varva ned på den privata stranden. Detta boende i medelhavsstil har även gratis wi-fi, conciergetjänster och en frisersalong.
Företagsfaciliteter
Gäster har tillgång till bland annat gratis internet, business-service och kemtvätt/tvättjänster. På detta boende erbjuds event- och konferenslokaler såsom konferenscenter och mötesrum. Gratis parkeringsservice erbjuds på plats.
Måltider
Detta boende har 8 restauranger med bra mat om du inte bara vill stanna på rummet och njuta av rumsservice dygnet runt. På deras kafé serveras enklare måltider.Mingla med andra gäster - här erbjuds alla gäster gratis mottagning dagligen. Koppla av med en drink på boendets strandbar, bar vid poolen eller en av 9 barer/lounger. Här erbjuds en gratis frukost enligt egen beställning dagligen mellan 07.00 och 11.00.
Rum
Känn dig som hemma i ett av de 123 luftkonditionerade rummen med gratis produkter i minibar och espressobryggare. Rummen har privata inredda balkonger/terrasser. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan kabelkanaler står för underhållningen. Privat badrum med dusch, regndusch och gratis toalettartiklar.
Läge
Impression Isla Mujeres by Secrets – Adults only – All Inclusive ligger i Isla Mujeres och placerar dig 0,6 km från Marinparken Garrafon och 6,9 km från North Beach. Detta boende vid stranden ligger 22,3 km från Puerto Cancun Golf Course och 24,1 km från Puerto Cancún Marina Town Center.
Vad finns i närheten
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miles)
Marinparken Garrafon(0.3 miles)
Punta Sur(0.4 miles)
Isla Mujeres skulpturpark(0.5 miles)
Ixchel-statyn(0.5 miles)
Acantilado del Amanecer(0.6 miles)
Parque de Los Sueños(0.6 miles)
Hacienda Mundaca(1.3 miles)
Playa Tiburon(1.6 miles)
Joysxee flytande flaskö(2.2 miles)
Casa Crayola(2.2 miles)
Miguel Hidalgo(4.2 miles)
North Beach(4.3 miles)
Terminal Marítima Isla Mujeres(4.3 miles)
Faro de Punta Norte(4.4 miles)
Den största flygplatsen i närheten är Cancun, Quintana Roo (CUN-Cancun Intl.)(24.3 miles)
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Läge
Avenida Perimetral Poniente SM 009, Manzana 055 Lotes 008,012 & 019, Colonia Fraccionamiento Mar Turquesa, Isla Mujeres, Quintana Roo, Mexiko
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miles)
Marinparken Garrafon (0.3 miles)
Punta Sur (0.4 miles)
Isla Mujeres skulpturpark (0.5 miles)
Ixchel-statyn (0.5 miles)
Acantilado del Amanecer (0.6 miles)
Rumsalternativ
6
Signature-rum
Information om rummet
2 Dubbelsängar
Sovplats 3
688 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
6
Presidential Suite
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
3442 ft²
Balkong eller uteplatsSeparat matplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrumDykpoolPrivat utomhusbadkar
5
Junior Room, 1 King Bed
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
602 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Signature-rum
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
764 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
5
Honeymoon Suite, Oceanfront
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
1410 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
5
Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
764 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
5
Junior Room, 2 Double Beds
Information om rummet
2 Dubbelsängar
Sovplats 3
602 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Honeymoon Room, Ocean View
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
1281 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
5
Juniorrum - 2 dubbelsängar - viss havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
688 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrum
4
Signature-rum
Information om rummet
2 Dubbelsängar
Sovplats 3
764 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
6
Junior Room, 1 King Bed, Partial Ocean View
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
721 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Paramount Suite Ocean Front
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
1291 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat utomhusbadkarPrivat bubbelbadkar
Gästrecensioner för Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
8.8
Fantastiskt
Baserat på 185 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Recensioner av Impression Isla Mujeres by Secrets - Adults Only - All Inclusive lyfter fram fantastisk utsikt från klipporna, vackra pooler och en lugn atmosfär, där den konsekvent berömda personalen och butlerservicen skapar en personlig vistelse för par som söker en tyst och exklusiv tillflyktsort.
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Vad gäster tycker
Recensioner av Impression Isla Mujeres by Secrets - Adults Only - All Inclusive lyfter fram fantastisk utsikt från klipporna, vackra pooler och en lugn atmosfär, där den konsekvent berömda personalen och butlerservicen skapar en personlig vistelse för par som söker en tyst och exklusiv tillflyktsort.
Maten uppskattas i stor utsträckning, särskilt den italienska restaurangen och drycker av hög kvalitet, även om frukostutbudet kan kännas begränsat och inte alla restauranger är öppna varje kväll. Servicen är ofta uppmärksam och personlig, men vissa gäster rapporterade ojämn butlerservice eller service vid poolen, långsam frukost, påstridiga erbjudanden om medlemskap och enstaka kommunikationsproblem. Läget är romantiskt och naturskönt, men tillgången till stranden kan vara begränsad och båttrafiken kan drabbas av förseningar eller höga vågor; förvänta dig en polerad och avslappnad ösemester.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera infinity- och takpooler, natursköna loungeområden, organiserade aktiviteter och en privat båtttransfer sticker ut. Nackdelarna inkluderar begränsad eller stängd tillgång till stranden ibland, priser på spa, en del byggnadsarbeten, mindre slitage på poolerna, begränsat kvällsnöje och väderpåverkade transporter.
Relaterade gästrecensioner
10
Tylar
4 feb. 2024
·
Stannade 5 nätter
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 jan. 2025
·
Stannade 4 nätter
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Moises
18 feb. 2025
·
Stannade 4 nätter
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
Marcus
25 juli 2023
·
Stannade 3 nätter
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 juni 2024
·
Stannade 7 nätter
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mars 2024
·
Stannade 3 nätter
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
George Kirk
29 aug. 2023
·
Stannade 6 nätter
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dec. 2023
·
Stannade 2 nätter
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
Oxana
26 maj 2025
·
Stannade 3 nätter
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
8
Karel
16 okt. 2023
·
Stannade 3 nätter
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen och de allmänna utrymmena beskrivs ofta som mycket rena. En del underhållsanteckningar förekommer, till exempel sliten poolputs och mindre utvändiga trädetaljer som behöver uppmärksamhet.
Relaterade gästrecensioner
10
Jack
28 dec. 2023
·
Stannade 5 nätter
Very clean and great amenities
Very clean and great amenities
10
Mohammad Adnan
18 feb. 2024
·
Stannade 3 nätter
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
10
Alona
23 mars 2024
·
Stannade 7 nätter
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
10
Fernando Martin
10 maj 2025
·
Stannade 6 nätter
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
2
Justin
17 feb. 2024
·
Stannade 5 nätter
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
stewart
20 jan. 2024
·
Stannade 6 nätter
Clean, great staff, and a great getaway.
Clean, great staff, and a great getaway.
10
Phillip
29 nov. 2025
·
Stannade 6 nätter
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Glenn
14 mars 2025
·
Stannade 7 nätter
If you are looking for clean and quiet, you will find that at this beautiful resort.
If you are looking for clean and quiet, you will find that at this beautiful resort.
10
Alexia
6 aug. 2024
·
Stannade 2 nätter
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
8
Karel
16 okt. 2023
·
Stannade 3 nätter
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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Rum
Många rum är rymliga med havsutsikt, stora balkonger och jacuzzier på rummet, vilket ger en bekväm vistelse. Vissa gäster rapporterade hårda sängar eller nedslående utsikter från 'havsutsikten'.
Relaterade gästrecensioner
10
Tylar
4 feb. 2024
·
Stannade 5 nätter
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 jan. 2025
·
Stannade 4 nätter
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
John Francis
1 mars 2024
·
Stannade 3 nätter
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
khristopher
1 dec. 2024
·
Stannade 4 nätter
The best view on the island.
The best view on the island.
10
John Endre
27 mars 2024
·
Stannade 5 nätter
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb. 2024
·
Stannade 5 nätter
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
JACK
11 sep. 2023
·
Stannade 2 nätter
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
10
Eva
25 jan. 2024
·
Stannade 4 nätter
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
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Service
Personalen och butlerservicen lovordas i stor utsträckning som uppmärksamma och personliga. Flera gäster nämnde dock inkonsekvent uppföljning från butlern, långsam frukost eller service vid poolen, påtryckningar att köpa tilläggstjänster samt enstaka kommunikationsproblem före ankomsten.
Relaterade gästrecensioner
10
Tylar
4 feb. 2024
·
Stannade 5 nätter
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
6
Esther
1 maj 2024
·
Stannade 7 nätter
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Nicole
25 dec. 2023
·
Stannade 4 nätter
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
10
John Endre
27 mars 2024
·
Stannade 5 nätter
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb. 2024
·
Stannade 5 nätter
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
George Kirk
29 aug. 2023
·
Stannade 6 nätter
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
10
Aisha
10 maj 2025
·
Stannade 3 nätter
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
10
Phillip
29 nov. 2025
·
Stannade 6 nätter
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Jin
21 juli 2025
·
Stannade 4 nätter
Love the butler service, very responsive and helpful
Love the butler service, very responsive and helpful
10
Bone
16 jan. 2024
·
Stannade 6 nätter
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
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Läge
Naturskönt och romantiskt öläge med slående utsikt; golfbilar gör det lätt att utforska sevärdheter i närheten. Tillgång kräver båttrafik, vilket vissa tyckte försenat eller väderberoende, och området känns isolerat från platser som kan nås till fots.
Relaterade gästrecensioner
10
Tylar
4 feb. 2024
·
Stannade 5 nätter
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 jan. 2025
·
Stannade 4 nätter
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Marcus
25 juli 2023
·
Stannade 3 nätter
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 juni 2024
·
Stannade 7 nätter
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
khristopher
1 dec. 2024
·
Stannade 4 nätter
The best view on the island.
The best view on the island.
10
Yongzhi
9 sep. 2025
·
Stannade 7 nätter
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
10
Eva
25 okt. 2024
·
Stannade 2 nätter
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
George Kirk
29 aug. 2023
·
Stannade 6 nätter
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dec. 2023
·
Stannade 2 nätter
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
TANA
27 aug. 2023
·
Stannade 5 nätter
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
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Måltider
Matkvaliteten hyllas ofta, med särskilt bra italienska rätter, ett bra utbud för ett all-inclusive-hotell, spritdrycker av hög kvalitet och ett populärt café. Kritiken inkluderar begränsad frukost, roterande öppningstider för restaurangerna, enstaka långsam service och några intryck av att maten bara var 'okej'.
Relaterade gästrecensioner
10
Mafisa
5 feb. 2025
·
Stannade 3 nätter
Food needs upgrade
Food needs upgrade
10
Moises
18 feb. 2025
·
Stannade 4 nätter
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
isabel
14 nov. 2024
·
Stannade 2 nätter
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
10
Timika
20 maj 2025
·
Stannade 5 nätter
Great resort! Food was delicious.
Great resort! Food was delicious.
10
Leslie
5 feb. 2024
·
Stannade 3 nätter
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
6
Esther
1 maj 2024
·
Stannade 7 nätter
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Courtney
22 juni 2024
·
Stannade 7 nätter
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mars 2024
·
Stannade 3 nätter
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
Eva
25 okt. 2024
·
Stannade 2 nätter
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
Desirae
26 juni 2024
·
Stannade 3 nätter
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
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10
Enrique
10 aug. 2026
·
Stannade 2 nätter
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience
10
Michael
16 juni 2026
·
Stannade 4 nätter
Every restaurant had five star food!!
Every restaurant had five star food!!
10
mauricio octavio
10 juni 2026
·
Stannade 3 nätter
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
8
Mariana
4 juni 2026
·
Stannade 2 nätter
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
10
Jaime
1 juni 2026
·
Stannade 1 natt
We had a fantastic stay at Impressions Isla Mujeres. The resort is beautiful, the food was excellent, and the service was top-notch. A huge thank you to Lalo and especially Rafa, our butler. Rafa was the best butler we’ve ever had and made everything easy, from reservations to helping us recover a swimsuit we accidentally left behind. The staff made our celebration extra special, and we can’t wait to come back. If possible, request Rafa, he’s amazing!
We had a fantastic stay at Impressions Isla Mujeres. The resort is beautiful, the food was excellent, and the service was top-notch. A huge thank you to Lalo and especially Rafa, our butler. Rafa was the best butler we’ve ever had and made everything easy, from reservations to helping us recover a swimsuit we accidentally left behind. The staff made our celebration extra special, and we can’t wait to come back. If possible, request Rafa, he’s amazing!
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-18: 1526.3487752990723USD
- 2026-09-19: 1071.9367135406494USD
- 2026-09-20: 1304.1354806091308USD
- 2026-09-21: 1043.8802184906006USD
- 2026-09-22: 1158.8701167755128USD
- 2026-09-23: 1171.1015441955567USD
- 2026-09-24: 1320.7372124450683USD
- 2026-09-25: 1315.4579144287109USD
- 2026-09-26: 1241.2226660705567USD
- 2026-09-27: 1111.0039534179687USD
- 2026-09-28: 1137.7882499298096USD
- 2026-09-29: 1009.9288974884033USD
- 2026-09-30: 1034.6360850982667USD
- 2026-10-01: 1355.6608180664061USD
- 2026-10-02: 1327.6367044677734USD
- 2026-10-03: 1370.132523260498USD
- 2026-10-04: 1327.6367044677734USD
- 2026-10-05: 979.3737739501953USD
- 2026-10-06: 1059.2522962493897USD
- 2026-10-07: 1165.7002900634766USD
- 2026-10-08: 1154.5922607025145USD
- 2026-10-09: 1178.0953769836426USD
- 2026-10-10: 1348.7623072998047USD
- 2026-10-11: 1042.820181539917USD
- 2026-10-12: 1364.8103303344726USD
- 2026-10-13: 1085.3917673217773USD
- 2026-10-14: 1094.2825083374023USD
- 2026-10-15: 1094.2825083374023USD
- 2026-10-16: 1254.9210012756348USD
- 2026-10-17: 1087.3495134277343USD
- 2026-10-18: 1085.3917673217773USD
- 2026-10-19: 1109.381586630249USD
- 2026-10-20: 1185.8395903320313USD
- 2026-10-21: 1250.8095382019044USD
- 2026-10-22: 1094.2825083374023USD
- 2026-10-23: 1140.8452131408692USD
- 2026-10-24: 1138.9523701171875USD
- 2026-10-25: 1094.2825083374023USD
- 2026-10-26: 1136.2134039733887USD
- 2026-10-27: 1123.5288465026856USD
- 2026-10-28: 1123.5288465026856USD
- 2026-10-29: 1142.6128759216308USD
- 2026-10-30: 1236.0364472045899USD
- 2026-10-31: 1147.248259664917USD
- 2026-11-01: 1484.7276762329102USD
- 2026-11-02: 1440.5768989318847USD
- 2026-11-03: 1614.4434250427246USD
- 2026-11-04: 1276.8789896423339USD
- 2026-11-05: 1646.1556597961426USD
- 2026-11-06: 1414.1968098449706USD
- 2026-11-07: 1409.8920393188475USD
- 2026-11-08: 1405.6880578125USD
- 2026-11-09: 1409.8920393188475USD
- 2026-11-10: 1614.4434250427246USD
- 2026-11-11: 1613.1129819458008USD
- 2026-11-12: 1770.063353729248USD
- 2026-11-13: 1277.5361508728026USD
- 2026-11-14: 1842.3355291625976USD
- 2026-11-15: 1549.8504196960448USD
- 2026-11-16: 1440.5768989318847USD
- 2026-11-17: 1160.049025894165USD
- 2026-11-18: 1445.278797821045USD
Gäster måste resa via båt till boendet och måste kontakta boendet minst 72 timmar före avresa med kontaktuppgifterna i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Obs! Boendet är tillgängligt med båt från Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Gästerna måste kontakta boendet minst 48 timmar i förväg med flyguppgifter eller resplan för att ordna med båttransfer. Gästerna måste ordna sin egen transport till marinan.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Poolen är tillgänglig mellan 07.00 och 20.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta boende innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Gäster under 18 år är inte tillåtna på det här boendet, som endast är avsett för vuxna.
- Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner och gäster får tillgång till rummen med mobilnyckel.
- Avgift för husdjur: MXN 1500 per husdjur per dag
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Flygplatstransfer
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Pool
Business center
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Uppvärmd utomhuspool
Levande musikunderhållning
Bicycle Tour Information
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24-Hour Front Desk
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Badtunna/Jacuzzi
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Allergifritt rum tillgängligt
Endast för vuxna
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Wheelchair Accessible (Limited)
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Gratis wi-fi