Name: Guangzhou Marriott Hotel Tianhe
Address: No.228 Tianhe Road, Cantón, Provincia de Cantón, CN
Price range: 156 US$–1064 US$ per night
Rating: 8.78

Opiniones de los huéspedes

En las últimas reseñas del Guangzhou Marriott Hotel Tianhe, los viajeros destacan su céntrica ubicación junto a múltiples centros comerciales y el metro, el servicio generalmente amable y las habitaciones espaciosas con vistas, al tiempo que señalan experiencias mixtas con el salón ejecutivo, las transferencias con el ascensor y, en ocasiones, olores a humo.

La mayoría de los huéspedes encuentran las habitaciones y las áreas comunes limpias, aunque varios mencionan fallos en el mantenimiento, como accesorios polvorientos, alfombras desgastadas o la aparición aislada de una plaga. El desayuno y los restaurantes del hotel suelen ser elogiados por su variedad, aunque algunas reseñas describen una calidad promedio u ofertas limitadas en el salón ejecutivo. Una opción práctica y elegante donde los puntos fuertes generalmente superan los problemas intermitentes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones de ocio reciben comentarios positivos, incluyendo una piscina cubierta, spa y sauna; varios huéspedes disfrutaron del salón ejecutivo, mientras que otros encontraron las ofertas limitadas. Varias reseñas mencionan la necesidad de utilizar dos ascensores entre la calle y las habitaciones como un inconveniente.

Reseñas de huéspedes relacionadas

10

Lorraine

5 ene 2026

·

Se alojó 5 noches

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

8

David

25 mar 2023

·

Se alojó 6 noches

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

8

Gabriele

19 abr 2024

·

Se alojó 2 noches

Hotel datato ma con una posizione unica. Scomoda la lobby al quinto piano che ti impone di prendere 2 ascensori. Gentile il personale Colazione molto abbondante sia cinese che occidentale. Niente di che il buffet serale.

10

JA

25 may 2023

·

Se alojó 5 noches

Front desk people were great. Food was very good at the buffet. Hotel is very nice. Mixed sauna very convenient

10

Allen

19 jul 2024

·

Se alojó 3 noches

Its at the center of 4 shopping sections. The elevator is the only problem ive encountered you would have to pass thru 2 sets to head up to your room

10

Ming Hung

16 sept 2023

·

Se alojó 4 noches

One of the best Marriott hotels I have ever stayed. Decor is well maintained. The room is quiet, clean and spacious. Like the big screen TV. Staff are very helpful. The spa service is excellent. Located next to a big shopping mall and subway stations are nearby.

8

Lee

22 jun 2024

·

Se alojó 1 noche

The service and facilities are highly satisfactory

10

Jian Chang

14 mar 2024

·

Se alojó 1 noche

交通便利，室内泳池超赞，为长途飞行后带来愉悦方松。

6

Marcio

28 abr 2025

·

Se alojó 4 noches

Muita decepção com Hotel . Pelo preço q paguei esperava muito mais . Lounge executivo horrível , péssimas opções .

10

Sheung Yin

1 jul 2025

·

Se alojó 2 noches

My family and i spent a lovely weekend at this hotel. Thanks for the lovely hospitality to the executive lounge attendants Nia, Maisie and Lucy. The location of this hotel is superb. One thing i enjoy less is that even though i booked for three persons, the lounge access was restricted to two persons only. I hope the hotel would review this policy soon. Another thing is the lack of supervision on the Ground Floor, as there were events on their conference room floors. However, the reception for these events was on the ground floor, and some of the personnel for those companies caused nuisance to hotel guests.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

El servicio de limpieza suele ser elogiado y muchas áreas se sienten limpias, pero varias reseñas informan sobre olores a humo, accesorios y alfombras polvorientos o desgastados, y la aparición aislada de una plaga; algunos también señalan fallos en el servicio de limpieza.

Reseñas de huéspedes relacionadas

6

Vai In

20 nov 2024

·

Se alojó 1 noche

地位十分方便，但酒店有點舊，房間地毯很臟，有點發霉的味道。

6

Eduardo

17 oct 2025

·

Se alojó 3 noches

Quartos com cortinas ruins, não fica 100% escuro Muito cheiro de cigarro no corredor e acaba entrando o cheiro no quarto. Quarto sem janela e fica cheiro de cigarro

6

Tan

25 nov 2025

·

Se alojó 3 noches

Room was smoky. There are some people smoking in the hotel rooms. Suffered a bad sore throat and blocked nose waking up. Check in staff was very helpful.

4

RUEI FENG

8 mar 2024

·

Se alojó 4 noches

衣櫃裡有蟑螂，完全不能接受很糟糕！！

10

Michelle

15 dic 2025

·

Se alojó 3 noches

clean room, kind and efficient staff, good view, convenient location

10

Michael

9 jun 2025

·

Se alojó 1 noche

Stayed a little over a week, staff ensured that I had an early check in as I was traveling all night. Room was spacious and clean, everyday the room was always cleaned early and quick. Breakfast was fantastic and all staff always available to assist especially the English speaking guests. Several malls just walking distance away. Will definitely stay again on my next visit.

10

TSUNG-CHI

7 nov 2025

·

Se alojó 4 noches

員工有禮貌，打掃房間確實不馬虎。附近吃的很多可以選，所以沒有在酒店吃飯。

6

Matt

6 may 2023

·

Se alojó 2 noches

客廳：有把梳在枱底,(應該之前的客人)但housekeeping 沒有發現直至我check out (我住了3 日2夜) 洗手間: 有一塊已用的cotton stick 在洗手間內

6

Sharon

19 oct 2025

·

Se alojó 3 noches

Good: Great location and we were able to walk to the surrounding malls easily. Bad: We had requested for connecting rooms during our booking as we were travelling in a family of 4 but this was not fulfilled. Instead, during check in, the front desk tried to sell us to upgrade our room to a suite (which would only sleep 3 maximum) which is still not connected to another room.. I found that the rooms were not well maintained. It was an older hotel and I did notice that the paintings/pictures had some dust and mold.

10

Ai Ming

17 ago 2025

·

Se alojó 1 noche

Absolutely brilliant stay at the Marriott in Guangzhou! From the moment we arrived, everything was flawless—spotless rooms, impeccable service, and attention to detail that genuinely impressed. And to top it off, they surprised us with a birthday cake completely free—what an incredible touch! Honestly, this is hospitality done right. I’ve stayed in countless hotels, but this experience was truly exceptional. Highly recommended!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas con buenas vistas. Varios huéspedes señalan una decoración anticuada y accesorios desgastados.

Reseñas de huéspedes relacionadas

10

Liying

29 jul 2025

·

Se alojó 2 noches

Bed is very comfortable and location is great.

8

Wendell

23 feb 2025

·

Se alojó 1 noche

Its location is central in Guangzhou. Easy to get to other area by taxi or metro. The room and bathroom are a bit dated. The shower is slippery when wet. Staff is friendly and helpful.

8

David

25 mar 2023

·

Se alojó 6 noches

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

10

Junjie Sherman

30 nov 2025

·

Se alojó 3 noches

Spacious room, clean, very convenient location for shopping. Many malls within walking distance

10

Barbara

27 nov 2025

·

Se alojó 4 noches

É a segunda vez que eu me hospedo no hotel, e tenho apenas elogios para fazer. Quartos confortáveis, limpos, e silenciosos. Equipe muito atenciosa, e ágil, pronta para nos auxiliar sempre que necessário. Café da manhã ótimo, e as demais refeições do hotel também, comemos várias vezes no restaurante do hotel. Além da localização ser ótima! Indico, e voltarei mais vezes!

6

Kenneth

27 oct 2025

·

Se alojó 3 noches

Fin beliggenhed i forhold til Canton messen. Værelser bærer præg af at de ikke er nyt længere - slidte.

10

Michelle

15 dic 2025

·

Se alojó 3 noches

clean room, kind and efficient staff, good view, convenient location

10

Redmund

4 oct 2025

·

Se alojó 5 noches

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

8

Chee Keong

8 ene 2025

·

Se alojó 6 noches

We stayed there for 6 nights. The room is spacious, comfortable beds, clean carpet, nice toiletries and room with a fantastic view. The staff at hotel reception was very helpful and allow us to check out later as our flight is 6pm. We will choose to stay here again if we return to Guangzhou in future.

6

Jeanin

7 oct 2025

·

Se alojó 2 noches

Hotellet har bra beliggenhet, litt eldre rom men helt greit

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe con frecuencia como amable, profesional y atento, con registros de entrada y salida flexibles. Sin embargo, varias reseñas informan sobre fallos en la formación y la comunicación, incluyendo errores en la facturación, confusión con el servicio de cobertura nocturna, problemas con el manejo de paquetes y aglomeraciones relacionadas con eventos.

Reseñas de huéspedes relacionadas

8

David

25 mar 2023

·

Se alojó 6 noches

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

4

Simon

31 may 2023

·

Se alojó 5 noches

The services are very poor and mismanaged. There is no communication internally that I almost trapped in the lift. There are often no staffs in the restaurant at 5th floor betwwen 6:30 thru 7:00. As a result, often time there is no service during the firsst half an hour of breakfast.

10

Michelle

15 dic 2025

·

Se alojó 3 noches

clean room, kind and efficient staff, good view, convenient location

10

Michael

9 jun 2025

·

Se alojó 1 noche

Stayed a little over a week, staff ensured that I had an early check in as I was traveling all night. Room was spacious and clean, everyday the room was always cleaned early and quick. Breakfast was fantastic and all staff always available to assist especially the English speaking guests. Several malls just walking distance away. Will definitely stay again on my next visit.

8

Ying-Man

28 may 2025

·

Se alojó 2 noches

前枱服務比較失望，由於我加了床，退房時應該只收加床費用，但前枱職員以為我房價都未付，於是又再收我房錢，浪費很多時間又要叫一位高級職員取消付款，又要重新再出單收加床錢。希望酒店要加強培訓前枱職員，睇清楚或者問清楚客人是否已付房費，不要又重覆收錢，浪費客人時間。

8

Fan

19 jul 2024

·

Se alojó 7 noches

The hotel front desk staff didn’t seem to understand what “turn down service” meant. After no turn-down service for two nights, I went to the front desk and asked about it. The front counter staff thought I just wanted it for one night; I clearly stated that I would like to have turn down service for every night. The girl seemed shocked. She had to consult a manager to make sure that my room was eligible to have turn down service (I thought it would be a standard service for them!) Then she came back to tell me that I would get it for the rest of my stays. I got it for that night, but not the following night. I complained to their Cantonese restaurant manager when I was having dinner there. The problem got fixed right away. The same lack of training problem also appeared when I was told that my credit card was not needed for incidentals. Then I could not get my laundry back on time because the housekeeping or laundry department couldn’t charge me. The restaurants were not able to bill my account linked to my room because they weren’t able to charge me. More training is definitely needed for the front counter to keep the same excellent services that their Cantonese restaurant staff provided.

6

Sharon

19 oct 2025

·

Se alojó 3 noches

Good: Great location and we were able to walk to the surrounding malls easily. Bad: We had requested for connecting rooms during our booking as we were travelling in a family of 4 but this was not fulfilled. Instead, during check in, the front desk tried to sell us to upgrade our room to a suite (which would only sleep 3 maximum) which is still not connected to another room.. I found that the rooms were not well maintained. It was an older hotel and I did notice that the paintings/pictures had some dust and mold.

10

Redmund

4 oct 2025

·

Se alojó 5 noches

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

8

Chee Keong

8 ene 2025

·

Se alojó 6 noches

We stayed there for 6 nights. The room is spacious, comfortable beds, clean carpet, nice toiletries and room with a fantastic view. The staff at hotel reception was very helpful and allow us to check out later as our flight is 6pm. We will choose to stay here again if we return to Guangzhou in future.

10

Sheung Yin

1 jul 2025

·

Se alojó 2 noches

My family and i spent a lovely weekend at this hotel. Thanks for the lovely hospitality to the executive lounge attendants Nia, Maisie and Lucy. The location of this hotel is superb. One thing i enjoy less is that even though i booked for three persons, the lounge access was restricted to two persons only. I hope the hotel would review this policy soon. Another thing is the lack of supervision on the Ground Floor, as there were events on their conference room floors. However, the reception for these events was on the ground floor, and some of the personnel for those companies caused nuisance to hotel guests.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente conveniente en Tianhe, junto a o conectado con varios centros comerciales importantes y cerca de las estaciones de metro, lo que facilita las compras y la restauración. Algunos huéspedes mencionan el tráfico pesado en la zona.

Reseñas de huéspedes relacionadas

10

IVY

30 jul 2025

·

Se alojó 4 noches

Great location, close to subway, shopping and restaurants.

10

Lorraine

5 ene 2026

·

Se alojó 5 noches

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

10

Raymond

16 nov 2025

·

Se alojó 3 noches

good location,lots of good restaurants nearby

10

Junjie Sherman

30 nov 2025

·

Se alojó 3 noches

Spacious room, clean, very convenient location for shopping. Many malls within walking distance

8

Julia

3 oct 2023

·

Se alojó 1 noche

No usb inside the room. Traffic is terrible around the area, need to take subway.

10

Shwushin

17 ago 2025

·

Se alojó 3 noches

Hotel was nice and comfy and lots of food selection and shopping around. Traffic is quite congested in that area.

10

Michelle

15 dic 2025

·

Se alojó 3 noches

clean room, kind and efficient staff, good view, convenient location

10

Scot

11 abr 2025

·

Se alojó 3 noches

The location, location, beautiful city, and hotel are right in the middle of everything, and it is easy to walk to everything.

10

Redmund

4 oct 2025

·

Se alojó 5 noches

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

10

izabel

10 jun 2025

·

Se alojó 3 noches

Excelente localização , perto de tudo , impressionante

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y las opciones gastronómicas del hotel suelen ser elogiados por su variedad y calidad, y los aperitivos del salón ejecutivo impresionan a algunos huéspedes. Otros consideran las ofertas del restaurante o del salón ejecutivo promedio o limitadas.

Reseñas de huéspedes relacionadas

8

Tat Men

14 feb 2025

·

Se alojó 2 noches

Good food staff friendly

10

Lorraine

5 ene 2026

·

Se alojó 5 noches

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

10

SangMin

30 sept 2025

·

Se alojó 4 noches

I was especially satisfied with the breakfast. Overall, the hotel staff members were very good, and there was no inconvenience in English communication.

8

Gabriele

19 abr 2024

·

Se alojó 2 noches

Hotel datato ma con una posizione unica. Scomoda la lobby al quinto piano che ti impone di prendere 2 ascensori. Gentile il personale Colazione molto abbondante sia cinese che occidentale. Niente di che il buffet serale.

10

JA

25 may 2023

·

Se alojó 5 noches

Front desk people were great. Food was very good at the buffet. Hotel is very nice. Mixed sauna very convenient

10

mei

3 ago 2025

·

Se alojó 1 noche

員工服務態度真係好，但餐廳食品質素很差

10

Barbara

27 nov 2025

·

Se alojó 4 noches

É a segunda vez que eu me hospedo no hotel, e tenho apenas elogios para fazer. Quartos confortáveis, limpos, e silenciosos. Equipe muito atenciosa, e ágil, pronta para nos auxiliar sempre que necessário. Café da manhã ótimo, e as demais refeições do hotel também, comemos várias vezes no restaurante do hotel. Além da localização ser ótima! Indico, e voltarei mais vezes!

8

WAI HON RICKY

13 oct 2024

·

Se alojó 2 noches

今次最深刻的體驗呢，就是遇到一個親切殷勤嘅餐廳員工。Aline Guo 姐姐。貼心介紹餐廳嘅食物。了解每個客人嘅需要。盡心協助。充滿笑容及表現專業嘅服務態度。值得一讚。令到我下次都想再來衝動。

10

JONGJIN

26 oct 2023

·

Se alojó 3 noches

Great experience except not good quality of breakfast. I mean it is not bad, but not as great as other five-star-hotels around the world. Other than that, it was a great stay during the Canton Fair 134th.

10

Redmund

4 oct 2025

·

Se alojó 5 noches

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $467
18 $416	19 $225	20 $225	21 $208	22 $381	23 $616	24 $1064
25 $433	26 $277	27 $208	28 $190	29 $190	30 $329	31 $450

DO	LU	MA	MI	JU	VI	SA
1 $433	2 $381	3 $242	4 $190	5 $190	6 $190	7 $190
8 $156	9 $190	10 $225	11 $312	12 $312	13 $225	14 $190
15 $157	16 $173	17 $190	18 $192	19 $190	20 $209	21 $208
22 $157	23 $175	24 $192	25 $191	26 $346	27 $261	28 $190
29 $157	30 $173

Guangzhou Marriott Hotel Tianhe

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Club, 1 habitación, fumadores

Habitación, 1 cama de matrimonio grande, vistas a la ciudad

Habitación, 2 camas dobles, vistas a la ciudad

Suite Deluxe, 1 habitación

Habitación, 1 cama de matrimonio grande

Habitación Club, 1 cama de matrimonio grande, fumadores

Habitación Club, 2 camas dobles, fumadores, vistas a la ciudad

Habitación, 2 camas dobles

Reseñas de los huéspedes sobre Guangzhou Marriott Hotel Tianhe

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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