Brown Acropol, a member of Brown Hotels

After booking my slot to use the spa everything was switched off and there were no stuff to assist me how to help me how to use the facilities. I was massively disappointed by that other than that everything else was very good.

The hotel is in a great location. The road noise makes it difficult to sleep for a light sleeper. Also there are only 2 lifts which can mean you wait a while at busy times. The hotel staff were friendly but did not offer any Expedia VIP benefits

L’hotel est tres agréable et les chambres sont tres spacieuses la salle du petit déjeuner est sur le rooftop avec 4 jacuzzi parasols et transats pour se détendre

Great hotel! Friendly staff, everything was clean, awesome rooftop with large breakfast buffet!

Sehr zentrale Lage, die Zimmer mit Balkon sind auf eine viel befahrene Strasse ausgerichtet und deshalb etwas lärmig. Sehr schöne Dachterrasse mit Blick auf die Akropolis.

Loved the hotel, especially the view from the roof top bar.

Lots of people walking outside but there were two guards at the hotel entrance. Elevator is a bit challenging. About 15 minute walk from Monastiraki

Wonderful mid-century modern decor, great rooftop bar and restaurant (with hot tubs, view of the Acropolis and other Athens sites, and GREAT food/drinks!), nice gym, hot tub/sauna/steam room (private reservations available), and wonderful staff (especially at the restaurant/bar! I didn't want to go home!

Beautiful bar and jacuzzis on the rooftop great service

Great hotel with all the right amenities- hamam wasn’t working when we were there unfortunately. Great restaurant too.

This hotel has bedbugs. We noticed them on top of the sheets after we took a nap. We lifted the sheet and saw them crawling into the mattress. Two days later, I had bites all over both of my arms. At first, the hotel was very helpful. They immediately refunded us and agreed to reimburse us for the expenses. It has now been over a month and the hotel has my bank account and credit card information and has not processed the refund. I email them a few times a week and have not had this issue resolved. Choose another hotel!

We thought we had found a nice hotel, but were badly surprised. The pictures from the website looked promising, but the room (1) was a bit worn down and the toilet door was broken and hanging only in one of three hinges. We told the reception and got another room (2). In this room the toilet door was moisture damaged, and we wondered what “newly renovated”, meant. After a noisy night, hearing “Ding, car A”, “Ding, car B”, we asked for a room away from the elevator. This time we got a nice room (3), which even looked renovated, so far so good. But…..The next morning the bed was full of tiny bed bugs, crawling all over the sheets. We told the reception and they promised to take care of it. When we came back late afternoon, nothing had been done, but changed sheets. Bugs everywhere, it was horrible! A cleaning lady became very upset, when she saw the beetles and started calling and texting. We were told to leave everything and go to a new room (4). “Don’t worry, it happens all the time” said the hotel porter “Welcome to Greece”. We got an apology from the reception and an offer for a free dinner. Next day, the Hotel Manager tried to belittle the bugs and even had the audacity to insinuate that we had brought the bugs with us on the plane! She just forgot the fact, that we had already stayed in two other rooms, with no bugs, so this was needless and pathetic and only showed lack of responsibility. Nonetheless, all our clothes were sent to cleaning at the expense of the hotel.

Rey clean and comfortable. Front desk staff were very friendly and helpful

Schneller check in. Lage top. Sauberkeit: mässig. Überall Kalkränder. Sehr laut durch die Strasse. Fernseher unbrauchbar, das Bild bleibt immer stehen. Schöne Dachterrasse mit Aussicht auf die Akropolis.

Şehrin merkezinde hem çok temiz hem de çok bakımlı bir otel sadece banyoları yenilemek gerekebilir…. Stella çok yardımcı ve pozitifti .

The room was clean and the staff friendly.

The hotel smelled like mildew. The sink was clogged and the lights went out in our bathroom for 30 minutes.

Locatie is heel handig, midden in de stad bij een metrostation. Vriendelijk personeel. De stijl van het hotel is leuk bedacht. Her en der is er wel wat behoefte aan onderhoud. Kamer en badkamer waren schoon (alleen het waterreservoir van het koffieapparaat absoluut niet). Het is wel erg gehorig. Zowel het geluid van het verkeer op straat, maar ook van de naastgelegen kamer en de gang.

I genuinely don’t understand how this hotel has such high ratings. We booked based on the reviews and were completely misled. From start to finish, the service was appalling. Staff were indifferent and unhelpful — no acknowledgment while waiting to check in, only one staff member serving multiple guests, and only two of three people in our group were offered a welcome drink. Our “superior” room was anything but. The photos online are misleading. The room was tired, dirty, and poorly maintained — marked walls, chipped furniture, a stained armchair, and a broken safe. The bathroom was unacceptable: mould, hair in the tub, broken shower fittings, and a drain that didn’t work. To make matters worse, there was constant, loud construction noise above our room, making it impossible to rest — even for our baby. When we raised concerns, staff dismissed us and offered no solution. Expedia tried to contact the hotel multiple times on our behalf, but calls went unanswered and any request for help or compensation was refused. The lift was also dangerous, closing abruptly on guests — my baby’s pram and my elderly mother were both nearly injured. The only positives were the central location and the rooftop bar staff, who were friendly and professional. Everything else was deeply disappointing. For the price paid, this was one of the worst hotel experiences we’ve ever had. Do not be fooled by the photos or reviews — look elsewhere.

Central location interesting decor, wide choice at breakfast, very nice cleaning staff, quiet room for a good nights sleep

No AC and no apologies from staff

The hotel is centrally located right at the Omonia Square with each access to metro and bus lines. The staff was helpful and friendly. Our room was unexpectedly small, to the point that it was hard to move around with only two carry-on suitcases. It’s OK if you are just a tourist not planning to stay in the room and use it only to sleep for a night.

Schöne Dachterrasse mit Blick auf die Acropolis. Frühstück gute Auswahl. Die Zimmer waren aber viel zu klein und renovierungsbedürftig, maximal 3 Sterne. Kein Kleiderschrank, kein Platz für die Koffer, kein Duschvorhang. Gute Lage mit U-Bahn-Station vor der Tür.

The hotel is in a great location. The road noise makes it difficult to sleep for a light sleeper. Also there are only 2 lifts which can mean you wait a while at busy times. The hotel staff were friendly but did not offer any Expedia VIP benefits

We were put on the 8th floor right underneath the roof top restaurant and bar, so noice from thier kept us up and woke us up, early mornings for preparations of breakfast at 6am. We could hear them moving furniture around. In the eveings, area around the hotel, we felt bit uncomfortable because of large gatherings of people. In my opinion the hotel is not a 4 * rather 3.

Advantage, location is great ,clean, friendly staff. Disadvantage, AC in whole hotel rooms is sit in universal temperature so you cant adjust the temperature according to what you prefer which is a big Disadvantage for me .

Sehr zentrale Lage, die Zimmer mit Balkon sind auf eine viel befahrene Strasse ausgerichtet und deshalb etwas lärmig. Sehr schöne Dachterrasse mit Blick auf die Akropolis.

Room was small anyway, but poor design made it smaller. Large chair didn’t fit under desk so door wouldn’t open all the way; the shower was tiny and flooded the bathroom every time. Hotel itself was nice enough but room took away from that.

First room way too small. 2 people traveling abroad 2 big bags. No room for the bags or people. Could not even change my mind. Nice hotel but the hotel should consider whose is renting.

Convenient location. Room AC temperature couldn’t go low enough for my sleeping comfort.

After very early flight from the United States, we were able to still check in a little earlier because hotel staff was extremely courteous and helpful. We were able to get early morning van arranged by the Hotel Check in was easy and friendly. Free water, 2 room accommodations for our teens, and champagne topping it. We would stay again.

After booking my slot to use the spa everything was switched off and there were no stuff to assist me how to help me how to use the facilities. I was massively disappointed by that other than that everything else was very good.

This hotel need a "refresh". It´s very old. They charged me twice!! one via hoteles.com and another one when I arrived. Still claiming!!!

Location is excellent. Right by a metro station (perfect for getting to and from the airport) and walking distance to many sites such as the Monastiraki, the Acropolis, Syntagma Square and many, many more. Amenities are very good and include a gym, rooftop (Acropolis-view) diningnand free WiFi. The only negative mark I'd give the Brown Acropol are towards its staff. They come across snooty and only do the bare minimum when it comes to customer service. Their bellboy was rude. I stayed there a week for business and didn't see a single one of them smile during my entire stay. However, their cleaning staff were helpful and friendly. Probably would not stay at the Brown Acropol again as there were several other options in the area.

The hotel is centrally located, we were able to walk around safely. The hotel staff members were very friendly and helpful. The room was clean and comfortable. We loved the rooftop lounge area.

Great hotel, great location and a great atmosphere. I read some complaints about the room sizes and location but if you check what you're booking then you'll see it's just right. The room theme is a little quirky but that's a personal taste thing. The rooftop bar area is wonderful and the staff are very attentive. My biggest praise is for the reception and housekeeping staff. I read one guy stating they were dishonest but I found the exact opposite. 8 hours after leaving we realised we left some sunglasses on the bed, most likely wrapped in the sheets. We called the hotel and nothing had been reported but 20 minutes later they called to tell me they had found them. That level of honesty on an item which we could have lost anywhere along the way is unheard of.

Very rude security guys at the entrance, we were questioned every time we enter or exit the hotel

Very nice hotel with good ambiance. We arrived before check in and our room was ready. They also upgraded our room which had a balcony. Upon arrival, we were greeted with friendly staff and Prosecco. The view from the rooftop was very nice. Convenient location as it is next to the metro. Also walking distance to acropolis and other popular sites.

From the moment our group of 6 friends and family walked into the lobby, Steve showered us with hospitality and Prosecco! What a wonderful ambassador for the hotel he is! The front desk staff was patient with our questions and even the two security guards helped with luggage and taxis! Up on the roof, the bar staff and manager were wonderful and the breakfast fabulous. We all felt so special and our rooms were lovely. Honestly, I can’t say enough about how impressive the Brown Acropol is!! Thank you!

I genuinely don’t understand how this hotel has such high ratings. We booked based on the reviews and were completely misled. From start to finish, the service was appalling. Staff were indifferent and unhelpful — no acknowledgment while waiting to check in, only one staff member serving multiple guests, and only two of three people in our group were offered a welcome drink. Our “superior” room was anything but. The photos online are misleading. The room was tired, dirty, and poorly maintained — marked walls, chipped furniture, a stained armchair, and a broken safe. The bathroom was unacceptable: mould, hair in the tub, broken shower fittings, and a drain that didn’t work. To make matters worse, there was constant, loud construction noise above our room, making it impossible to rest — even for our baby. When we raised concerns, staff dismissed us and offered no solution. Expedia tried to contact the hotel multiple times on our behalf, but calls went unanswered and any request for help or compensation was refused. The lift was also dangerous, closing abruptly on guests — my baby’s pram and my elderly mother were both nearly injured. The only positives were the central location and the rooftop bar staff, who were friendly and professional. Everything else was deeply disappointing. For the price paid, this was one of the worst hotel experiences we’ve ever had. Do not be fooled by the photos or reviews — look elsewhere.

This hotel is ideally located with the metro literally across the road, supermarkets nearby and walking distance to major attractions. The hotel was clean and welcoming, staff were friendly, rooms were big (we had a balcony room) views from the rooftop are great of the Acropolis and we loved the jacuzzis on the roof top also. The only thing that let this hotel down (slightly) was the breakfast. There was no explanation given on the first day (help yourself, sit where you like, you can order etc) and it took until the 3rd day that I saw a small sign on the counter top that said I could order eggs from the waiter. This would have been nice if it was explained. There was a wide variety for breakfast but it was set up on the bar, left out in the open for hours and nothing was organised eg milk wasn’t next to the tea and coffee or cereal, glasses weren’t next to the juice/water, bowls weren’t next to the cereal, it just made things a little chaotic on a morning people moving around backwards and forwards everywhere. There was also no toaster for all of the bread they had which was rather disappointing. Saying that it wouldn’t put us off staying again!

Great place to stay right in the city centre . Will return soon

Bra läge

Location is excellent. Right by a metro station (perfect for getting to and from the airport) and walking distance to many sites such as the Monastiraki, the Acropolis, Syntagma Square and many, many more. Amenities are very good and include a gym, rooftop (Acropolis-view) diningnand free WiFi. The only negative mark I'd give the Brown Acropol are towards its staff. They come across snooty and only do the bare minimum when it comes to customer service. Their bellboy was rude. I stayed there a week for business and didn't see a single one of them smile during my entire stay. However, their cleaning staff were helpful and friendly. Probably would not stay at the Brown Acropol again as there were several other options in the area.

We were put on the 8th floor right underneath the roof top restaurant and bar, so noice from thier kept us up and woke us up, early mornings for preparations of breakfast at 6am. We could hear them moving furniture around. In the eveings, area around the hotel, we felt bit uncomfortable because of large gatherings of people. In my opinion the hotel is not a 4 * rather 3.

Quirky hotel in a great location. Close to a station for easy access from the airport and getting around in the heat. Walking distance to the Plaka and Monastiraki for great food options and shopping. Roof top bar has wonderful views.

Lovely hotel and nice location right next to the metro, making it easily accessible to all the attractions.

Sehr zentrale Lage, die Zimmer mit Balkon sind auf eine viel befahrene Strasse ausgerichtet und deshalb etwas lärmig. Sehr schöne Dachterrasse mit Blick auf die Akropolis.

Lots of people walking outside but there were two guards at the hotel entrance. Elevator is a bit challenging. About 15 minute walk from Monastiraki

オモニア駅にほぼ直結で地下鉄での移動は便利。徒歩でアクロポリス、中央市場にも行けるので主な観光には便利。オモニア駅はガイドブックなどでも危険なエリアとあったが、特に危ない目には合わなかったが、シンタグマ周辺などと比較すると街の雰囲気はよくないかはする。地下鉄の駅に近い分移動は便利だし、観光にも便利なので警戒しすぎなくても過ごせるが、注意をするべきエリアではある。ホテルのフロントには水とシャンパンが用意されていて自由に飲める。チェックインした日は予約した部屋が用意できないと言われたが翌日から変更してもらえた。部屋には水、スリッパ、ガウン、シャンプー、コンディショナー、シャワージェル、ボディークリーム、歯ブラシ、石鹸、体を洗うスポンジ、コットンと綿棒などもありアメニティは充実している。ネスプレッソマシンも置いてある。ドライヤーはあったが、ポットはリクエストしないと部屋にはない。セーフティボックスも付いている。冷蔵庫はペットボトルが数本入るレベル。 部屋は広く湯船もありゆっくりできた。朝食はルーフトップのレストランで食べられ、バルコニーに出るとパルテノンさんでも見える。メニューも野菜、果物、ハムやチーズ、ヨーグルトなど充実していてシャンパンも置いてある。オレンジジューと割ってミモザを飲んでいる人も結構いた。最終日の夜ハーフトップレストランを予約してライトアップされたパルテノン神殿を見ながらギリシャワインと料理でアテネを満喫できた。

This hotel is ideally located with the metro literally across the road, supermarkets nearby and walking distance to major attractions. The hotel was clean and welcoming, staff were friendly, rooms were big (we had a balcony room) views from the rooftop are great of the Acropolis and we loved the jacuzzis on the roof top also. The only thing that let this hotel down (slightly) was the breakfast. There was no explanation given on the first day (help yourself, sit where you like, you can order etc) and it took until the 3rd day that I saw a small sign on the counter top that said I could order eggs from the waiter. This would have been nice if it was explained. There was a wide variety for breakfast but it was set up on the bar, left out in the open for hours and nothing was organised eg milk wasn’t next to the tea and coffee or cereal, glasses weren’t next to the juice/water, bowls weren’t next to the cereal, it just made things a little chaotic on a morning people moving around backwards and forwards everywhere. There was also no toaster for all of the bread they had which was rather disappointing. Saying that it wouldn’t put us off staying again!

This hotel is slept on. This is a exceptional hotel. Friendly staff. Great rooms. Hot water. Breakfast was excellent. I will always stay at Browns Acropolis Hotel when I am in Athens.

Hotel in good location, decor is questionable and restaurant over priced. Good views from rooftop restaurant and bar

Hotel liegt direkt an der Ubahn. Personal super nett und tolle Dachterasse. Frühstück ist wirklich abwechselungsreich und lecker. Kaffee war bisschen schwach, aber da es auf den Zimmern eine Nespresso Maschiene gab, hat es sich wieder ausgeglichen.

The area around is terrible as is the breakfast.

It’s the 2nd year I chose Acropol ,my pet peeve with this year from last year, was their breakfast. Last year was amazing, this year was nothing to post on social media about. Overall, the staff were amazing ,especially the house cleaner on the 3rd floor, I never got her name,but she was a 10 star gem. Amazing lady.

El hotel genial, súper céntrico. La habitación triple es una suite con 2 baños en mi caso, en otros 1. Tiene albornoz y zapatillas y todos los útiles de aseo. El baño está un poco anticuado con bañera pero bien también. El desayuno bien. Teníamos media pensión y las 3 noches el Menú de cena fue el mismo, muy limitante. El personal de recepción de 10, no puedo decir lo mismo del personal de comedor. El spa es un jacuzzi y poco más.

C’est un bon hôtel, bien placé dans le centre, juste à côté d’une station de métro. Les lits sont confortables et la déco soignée En revanche, je suis un peu déçu par le côté pratique des chambres (du moins de la mienne). En effet, un petit bac de douche (pas grave), doté d’une paroi de 50cm. Bref, on en met nécessairement partout ! Petit déjeuner pas à la hauteur. Les viennoiseries sont dures et sèches. A peine mangeables. Dommage, car le petit-déjeuner en rooftop aurait pu être sympa, car la vue est vraiment bien. De plus, les jacuzzi exhibés juste à côté du restaurant, ça m’a semblé surréaliste

Excellent welcome, great rooftop bar/ restaurant. Spa on roof. Great choice at breakfast

Great hotel with all the right amenities- hamam wasn’t working when we were there unfortunately. Great restaurant too.