New Linden Hotel

Fick först ett rum i källaren som var iskallt då elementet inte funkade, personalen lyckades inte heller få igång det så vi fick byta rum och fick då ett trevligt rum högre upp i huset. Bra läge med gångavstånd till fina kvarter i Notting Hill. Tips, när man kommer ut från hotellet gå åt vänster, dvs inte mot Hyde Park utan åt andra hållet, så finns flera caféer i nästa gathörn och där går även buss 7 till Oxford Street.

Rummen var men städning kunde förbättras fläkten var full av damm Frukosten var lite för dålig inget varmt

Clean and tidy, friendly staff

Filthy room (stains, hairs), missing services promised in booking confirmation (‘Egyptian cotton’ sheets, ‘balcony’, ‘newspapers’, ‘left luggage’). None of the above services are available and whilst the rest of the staff are lovely the owner is somewhat rude. I booked a “4 star hotel” and was told “this is not a full service hotel”. Separately, they also have hidden surcharges e.g £130 if you leave your room key in your room and need letting in etc. these are only visible inside the property; thus, fleecing unsuspecting customers. Book only if you are okay with dirty 2 star hotels.

Honestly, avoid this hotel. I booked it for family visiting and they had not stipulated clearly they would need ID on arrival. They were really pushy and aggressive when they didn’t immediately present ID, then when more family joined a few days later - no request for the ID at all. On top of that the air con was broken, the room was smaller than described and the extractor fan broke. As if it wasn’t enough, on the final day the boiler broke! So no hot water for a shower. Honestly, just awful.