The Dilly
379 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
379 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På The Dilly er prisen per natt i gjennomsnitt 263 USD i den billigste måneden (januar) og 480 USD i den dyreste måneden (desember), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 263 USD |
| februar | 273 USD |
| mars | 294 USD |
| april | 326 USD |
| mai | 450 USD |
| juni | 421 USD |
| juli | 424 USD |
| august | 321 USD |
| september | 379 USD |
| oktober | 398 USD |
| november | 387 USD |
| desember | 480 USD |
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sep · 379 USD
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Dyreste: desember (ca. 480 USD)
Billigste: januar (ca. 263 USD)
Om denne eiendommen
Du tilbys blant annet et helsestudio og wi-fi (inkludert) og concierge-tjenester.
Fasiliteter
Du tilbys blant annet et helsestudio og wi-fi (inkludert) og concierge-tjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtiginnsjekking og renseri-/vaskeritjenester. Planlegger du en event i London? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 760 kvadratmeter, blant annet konferanserom og 6 møterom.
Servering
Ta deg noe å spise på The Terrace On Piccadilly, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Koble av med noe godt å drikke i en av stedets 2 barer/lounger. Komplett frokost serveres fra kl. 07.00 til kl. 10.30 på hverdagene og fra kl. 07.30 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 283 gjesterommene, som har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Badene har kombinert dusj/badekar, hårføner, og badekåper. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
The Dilly ligger i hjertet av London. Bor du her, vil du ha både Piccadilly Circus og Piccadilly like rundt hjørnet. Dette hotellet i luksuriøs stil ligger 0,3 mi (0,4 km) unna Leicester Square og 0,5 mi (0,8 km) unna Trafalgar Square.
Hva finnes i nærheten
Piccadilly(0.1 miles)
Regent Street(0.1 miles)
Piccadilly Circus(0.1 miles)
Bond Street(0.2 miles)
Leicester Square(0.3 miles)
Green Park(0.4 miles)
Trafalgar Square(0.5 miles)
London Palladium Theatre(0.5 miles)
Berkeley Square(0.5 miles)
The Strand(0.5 miles)
Oxford Circus(0.5 miles)
Oxford Street(0.6 miles)
St. James Park(0.6 miles)
Covent Garden Market(0.6 miles)
Tottenham Court Road(0.7 miles)
London (LCY-London City)(10.4 miles)
Heathrow flyplass (LHR)(17 miles)
Gatwick flyplass (LGW)(42.4 miles)
London (LTN-Luton)(34 miles)
London (STN-Stansted)(40.4 miles)
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Beliggenhet
21 Piccadilly, St James, London, England, Storbritannia
Piccadilly (0.1 miles)
Regent Street (0.1 miles)
Piccadilly Circus (0.1 miles)
Bond Street (0.2 miles)
Leicester Square (0.3 miles)
Green Park (0.4 miles)
Gjesteomtaler
8
God
basert på 7 675 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På The Dilly roser reisende gjentatte ganger den uovertrufne beliggenheten i Piccadilly og generelt sett imøtekommende og hjelpsomme ansatte, samtidig som de påpeker utdaterte rom, hyppige problemer med aircondition eller temperatur, tynne vegger og støy fra gaten, samt vedlikeholdsproblemer som svekker følelsen av et annonsert femstjerners hotell.
Les merVar dette til hjelp?
Hva gjestene synes
På The Dilly roser reisende gjentatte ganger den uovertrufne beliggenheten i Piccadilly og generelt sett imøtekommende og hjelpsomme ansatte, samtidig som de påpeker utdaterte rom, hyppige problemer med aircondition eller temperatur, tynne vegger og støy fra gaten, samt vedlikeholdsproblemer som svekker følelsen av et annonsert femstjerners hotell.
Det store treningssenteret og innendørsbassenget får jevnlig skryt, men tilbakevendende heisproblemer og sporadiske stengninger eller byggearbeider reduserer bekvemmeligheten. Frokosten er ofte et høydepunkt og den indiske restauranten får ros, men noen gjester rapporterer om treg eller begrenset romservice og barer som er stengt på grunn av arrangementer. Renhold og vedlikehold er varierende, med flere rapporter om slitte tepper, utdaterte bad og sporadiske mangler ved renholdet, selv om andre fant rommene ryddige. Alt i alt kan du forvente gode fasiliteter i kombinasjon med aldrende rom og varierende komfort.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjester roser det store treningssenteret og innendørsbassenget, men tilbakevendende heisproblemer og sporadiske stengninger eller renoveringer reduserer bekvemmeligheten.
Relaterte gjesteomtaler
8
Steffen
24. feb. 2025
·
Overnattet 3 netter
Great location. Good gym, pool and other facilities. A/C in room didnt work, so super hot. Waterpressure in the showers was poor. Older rooms, but good size.
Great location. Good gym, pool and other facilities. A/C in room didnt work, so super hot. Waterpressure in the showers was poor. Older rooms, but good size.
8
Tim
22. feb. 2024
·
Overnattet 3 netter
The Dilly is a lovely hotel and we have stayed many times. The pool is lovely but very cold. The breakfast can be a little busy at times and one of the tea/coffee machines was broken that lead to massive que’s . We had a suite but our daughter found the bed to be uncomfortable and our previous suite did not have this issue. Our bed was too soft and both my wife and I struggled to sleep. At the time of our stay there was very loud roadworks taking place and some work next door and due to our rooms location found this to be what is classed as excessive noise. Please note as a defence it is half term and the hotel was very busy and on previous stays recently we had no noise issues and the suite was lovely and hence why we returned. Staff are lovely and polite and the hotel is in an amazing location and has great facilities and usually breakfast is easy and too a good standard.
The Dilly is a lovely hotel and we have stayed many times. The pool is lovely but very cold. The breakfast can be a little busy at times and one of the tea/coffee machines was broken that lead to massive que’s . We had a suite but our daughter found the bed to be uncomfortable and our previous suite did not have this issue. Our bed was too soft and both my wife and I struggled to sleep. At the time of our stay there was very loud roadworks taking place and some work next door and due to our rooms location found this to be what is classed as excessive noise. Please note as a defence it is half term and the hotel was very busy and on previous stays recently we had no noise issues and the suite was lovely and hence why we returned. Staff are lovely and polite and the hotel is in an amazing location and has great facilities and usually breakfast is easy and too a good standard.
8
Fiona
6. apr. 2024
·
Overnattet 1 natt
Good location, staff were attentive. Room was very clean. Large pool and gym area.
Good location, staff were attentive. Room was very clean. Large pool and gym area.
8
daniel
23. okt. 2025
·
Overnattet 2 netter
The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
6
Ariel Sanchez
22. juli 2025
·
Overnattet 3 netter
It's in a great area and has some cool things, like a sauna and a pool, and a towel heater in the bathroom. But the carpet in our room was really old, as was the office chair. I would say it's a comfortable stay, not a luxurious stay, and they are trying their best.
It's in a great area and has some cool things, like a sauna and a pool, and a towel heater in the bathroom. But the carpet in our room was really old, as was the office chair. I would say it's a comfortable stay, not a luxurious stay, and they are trying their best.
4
Amy
13. juni 2025
·
Overnattet 4 netter
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
10
Clare
13. nov. 2023
·
Overnattet 1 natt
Fantastic hotel absolutley relaxing comfortable and in the best location. The facilities and service here are just the best. Would not stay anywhere again in London except this hotel. Cannot fault anything but the pool was closed for some work which we had booked this hotel to have a seim but somethings you cannot control.
Fantastic hotel absolutley relaxing comfortable and in the best location. The facilities and service here are just the best. Would not stay anywhere again in London except this hotel. Cannot fault anything but the pool was closed for some work which we had booked this hotel to have a seim but somethings you cannot control.
8
Patrick
1. mars 2024
·
Overnattet 2 netter
Great gym and pool facility with very friendly gym staff. The room itself was good however the bathroom felt dated and cheap
Great gym and pool facility with very friendly gym staff. The room itself was good however the bathroom felt dated and cheap
10
Suzanne
15. aug. 2023
·
Overnattet 2 netter
Fabulous hotel, in heart of London. Great pool and facilities giving time to relax.after a day of sightseeing.
Fabulous hotel, in heart of London. Great pool and facilities giving time to relax.after a day of sightseeing.
4
Timothy Anand
30. juli 2025
·
Overnattet 10 netter
No refrigerator, elevators barely work, no real air conditioning (no thermostat, just a set of knobs for a room fan). For a hotel this expensive, a mini-fridge is a no-brainer. If you stay for more than a couple days, you can't bring snacks or drinks back to the room - it will rot or get hot. One elevator was out of order the entire time we stayed, for over a week. I don't think they had any plans to fix it. During my stay, I kept encountering people with suitcases waiting for an elevator, heading to their plane or train. Once an elevator arrived, it was packed with people with suitcases. We started just hitting the Up button so we'd get on -an- elevator and have a chance of going out. We adjusted by leaving 20 minutes early for our flight. The beds only had thick blankets on them, not normal sheets. It was the summer, so you either had no covers or you'd sweat. The lack of the thermostat was an issue as just leaving the room fan on would make it frigid in the middle of the night. The location was great. We were steps from the London Underground Piccadilly station, and you could literally see the hotel marquee once you stepped up to the street. We were walking distance from a great many landmarks - Leicester Square, Trafalgar Square, St. James Park, Buckingham Palace, etc. This had its downsides - the street was a mob after 10am and restaurants were super busy. There was a massive gym and pool, staff was great, housekeeping every day, but I'd rather have a fridge.
No refrigerator, elevators barely work, no real air conditioning (no thermostat, just a set of knobs for a room fan). For a hotel this expensive, a mini-fridge is a no-brainer. If you stay for more than a couple days, you can't bring snacks or drinks back to the room - it will rot or get hot. One elevator was out of order the entire time we stayed, for over a week. I don't think they had any plans to fix it. During my stay, I kept encountering people with suitcases waiting for an elevator, heading to their plane or train. Once an elevator arrived, it was packed with people with suitcases. We started just hitting the Up button so we'd get on -an- elevator and have a chance of going out. We adjusted by leaving 20 minutes early for our flight. The beds only had thick blankets on them, not normal sheets. It was the summer, so you either had no covers or you'd sweat. The lack of the thermostat was an issue as just leaving the room fan on would make it frigid in the middle of the night. The location was great. We were steps from the London Underground Piccadilly station, and you could literally see the hotel marquee once you stepped up to the street. We were walking distance from a great many landmarks - Leicester Square, Trafalgar Square, St. James Park, Buckingham Palace, etc. This had its downsides - the street was a mob after 10am and restaurants were super busy. There was a massive gym and pool, staff was great, housekeeping every day, but I'd rather have a fridge.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renholdet er varierende: flere rapporter om skitne eller muggluktende rom, flekkete tepper, mugg og støv, mens andre synes det generelt er rent.
Relaterte gjesteomtaler
4
Martha
8. juni 2025
·
Overnattet 2 netter
I paid over £600pn for a suite on room only basis so I could stay with two kids. I was expecting something lovely but we got less than basic. The whole room was tired. Windows don’t open. No curtain in the living room. Bottle of water warm as just on the side. No milk for for coffees. Fridge empty. Walls we're grubby. Bathroom looks like it belongs in an old peoples home. Furniture is poor quality and the bed was an uncomfortable double. There was rubbish in the hallways. Plugs and light switches didn’t work in the room. Extra bed requested not made up. Shower leaks out all over the floor. Restaurant floors held together with tape. Breakfast counters were so gross, covered in food and juice that we walked out and went to a cafe. They made the bed but left PJs in a pile on top of the air con unit and didn’t give clean glasses. Only basic toiletries provided. The pool area was less than inviting. Very dark and run down. All in all, poor experience. Literally only positive is central location. Definitely doesn’t fit usual 5* expectations.
I paid over £600pn for a suite on room only basis so I could stay with two kids. I was expecting something lovely but we got less than basic. The whole room was tired. Windows don’t open. No curtain in the living room. Bottle of water warm as just on the side. No milk for for coffees. Fridge empty. Walls we're grubby. Bathroom looks like it belongs in an old peoples home. Furniture is poor quality and the bed was an uncomfortable double. There was rubbish in the hallways. Plugs and light switches didn’t work in the room. Extra bed requested not made up. Shower leaks out all over the floor. Restaurant floors held together with tape. Breakfast counters were so gross, covered in food and juice that we walked out and went to a cafe. They made the bed but left PJs in a pile on top of the air con unit and didn’t give clean glasses. Only basic toiletries provided. The pool area was less than inviting. Very dark and run down. All in all, poor experience. Literally only positive is central location. Definitely doesn’t fit usual 5* expectations.
4
Stephanie
12. juni 2024
·
Overnattet 3 netter
There was hoarding all over the front of the property that we were unaware would be there. No notification of this whatsoever. I wouldn’t have booked the hotel if I would have known. Street noise was awful, constant sirens and cars/TikTok’s blasting music. Hallways noisy even late into the night. The rooms were cleanish, but stains all over carpets and furniture. It wasn’t a pleasant stay and I wouldn’t return.
There was hoarding all over the front of the property that we were unaware would be there. No notification of this whatsoever. I wouldn’t have booked the hotel if I would have known. Street noise was awful, constant sirens and cars/TikTok’s blasting music. Hallways noisy even late into the night. The rooms were cleanish, but stains all over carpets and furniture. It wasn’t a pleasant stay and I wouldn’t return.
4
Frances
15. jan. 2023
·
Overnattet 2 netter
Really filthy in the bathroom with dust throughout. The bed was comfy however but our friends didn't even want to use the bathroom it was that mucky
Really filthy in the bathroom with dust throughout. The bed was comfy however but our friends didn't even want to use the bathroom it was that mucky
2
Joseph
16. mai 2024
·
Overnattet 1 natt
The hotel was nice but the room was filthy
The hotel was nice but the room was filthy
2
Christophe
25. okt. 2024
·
Overnattet 1 natt
Awful experience, hopefully I was only staying one night. Room and bathroom were dirty and some elements broken Rooms badly isolated you could hear people in the next room and people walking in the hallway My only window was overlooking the breakfast room. Such a pity Definitely not a 5 star
Awful experience, hopefully I was only staying one night. Room and bathroom were dirty and some elements broken Rooms badly isolated you could hear people in the next room and people walking in the hallway My only window was overlooking the breakfast room. Such a pity Definitely not a 5 star
4
Peter
11. mai 2025
·
Overnattet 2 netter
To say the hotel is tired is an understatement. Carpets stained paint peeling. Fixtures and fittings look 50+ years old. To advertise and charge as a 5 star but to offer that level is astonishing. Location outstanding and staff pleasant but the whole place needs a serious refurb
To say the hotel is tired is an understatement. Carpets stained paint peeling. Fixtures and fittings look 50+ years old. To advertise and charge as a 5 star but to offer that level is astonishing. Location outstanding and staff pleasant but the whole place needs a serious refurb
6
Sara
7. aug. 2025
·
Overnattet 7 netter
The floors are squishy, all the furniture are scratched tv located in a difficult position to watch, very very little space for the clothing the wall of the closet are filty and dirty, the hall to get to the room stings and the walls are also scratched the lobby is very dark
The floors are squishy, all the furniture are scratched tv located in a difficult position to watch, very very little space for the clothing the wall of the closet are filty and dirty, the hall to get to the room stings and the walls are also scratched the lobby is very dark
2
Laura
5. aug. 2025
·
Overnattet 3 netter
The hotel is nothing like advertised. There is no air conditioning, the hotel brought a fan to my room. The hotel also ruined my laundry, and lost many items. To their credit, they did give me a generous refund. The cleaning was terrible, after 3 days of leaving a dirty glass on the night stand, I had to hand it to the hotel maid. The fitness center is first rate, I will give them that. However, I will never stay here again. I come to the West End 2 times a year, but I will not be staying at the Dilly.
The hotel is nothing like advertised. There is no air conditioning, the hotel brought a fan to my room. The hotel also ruined my laundry, and lost many items. To their credit, they did give me a generous refund. The cleaning was terrible, after 3 days of leaving a dirty glass on the night stand, I had to hand it to the hotel maid. The fitness center is first rate, I will give them that. However, I will never stay here again. I come to the West End 2 times a year, but I will not be staying at the Dilly.
4
Errol
27. nov. 2025
·
Overnattet 2 netter
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
6
Anders
4. sep. 2025
·
Overnattet 2 netter
The reception staff were not super welcoming, and there was “no fight” between them to welcome us despite there being two young women at reception. We get a room that is definitely NOT worthy of a 5 star hotel. There was hair in the bathtub, dust mites and stains on the carpet and an internet box split in two in the middle of the floor. We went down and explained ourselves to a young man at reception, who was very apologetic and was kind enough to let us change rooms immediately. The new room was better after all, but still very lacking. Among other things, the free biscuits in the room are completely crushed in the package, the bathtub is filled with some blue chemical-like substance on the edge. And we had to go down to reception ourselves at bedtime and ask for two single duvets that we had asked for earlier in the day and had been promised would be brought up.
The reception staff were not super welcoming, and there was “no fight” between them to welcome us despite there being two young women at reception. We get a room that is definitely NOT worthy of a 5 star hotel. There was hair in the bathtub, dust mites and stains on the carpet and an internet box split in two in the middle of the floor. We went down and explained ourselves to a young man at reception, who was very apologetic and was kind enough to let us change rooms immediately. The new room was better after all, but still very lacking. Among other things, the free biscuits in the room are completely crushed in the package, the bathtub is filled with some blue chemical-like substance on the edge. And we had to go down to reception ourselves at bedtime and ask for two single duvets that we had asked for earlier in the day and had been promised would be brought up.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er ofte utdaterte med vedlikeholdsproblemer, tynne vegger og hyppige problemer med temperaturreguleringen; noen er romslige og komfortable, men utsikten og naturlig lys varierer.
Relaterte gjesteomtaler
6
Edward
28. apr. 2025
·
Overnattet 2 netter
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
6
Michael
16. sep. 2025
·
Overnattet 4 netter
Arrived late and although we were upgraded to junior suite, at my request, the room was noisy and dark with very little natural daylight. I requested another room the next morning, which was better and more comfortable still was shabby and ill thought out. The hotel is in need of a major upgrade, its old and looks it. Excellent location and food was good, however the the price not value for money
Arrived late and although we were upgraded to junior suite, at my request, the room was noisy and dark with very little natural daylight. I requested another room the next morning, which was better and more comfortable still was shabby and ill thought out. The hotel is in need of a major upgrade, its old and looks it. Excellent location and food was good, however the the price not value for money
8
Jennifer
10. juli 2025
·
Overnattet 4 netter
The room was spacious, but a little dated and in need of some repair. For much of our stay there was often only one elevator which wasn’t great for the size of the hotel. The staff were very friendly and helpful. The hotel is in a great location.
The room was spacious, but a little dated and in need of some repair. For much of our stay there was often only one elevator which wasn’t great for the size of the hotel. The staff were very friendly and helpful. The hotel is in a great location.
6
McCARTHY GRAHAM
28. sep. 2025
·
Overnattet 1 natt
Check-in receptionist wasn't very friendly. The public areas were lovely, however the room was extremely disappointing. Plug sockets not secure, decor needs updating and toilet seat doesn't stay up (for men this is quite tricky!) Definitely not worth the cost. I feel you pay for the location. Overall - very disappointed
Check-in receptionist wasn't very friendly. The public areas were lovely, however the room was extremely disappointing. Plug sockets not secure, decor needs updating and toilet seat doesn't stay up (for men this is quite tricky!) Definitely not worth the cost. I feel you pay for the location. Overall - very disappointed
6
Zineb
25. aug. 2025
·
Overnattet 4 netter
Everything in this hotel feels old — or, as one of the staff told us, “vintage.” That’s one way to put it. For example, flushing the toilet is basically a workout. The phone in the room didn’t work the 1st day, so every time we needed something from reception, we had to go downstairs in person. And we had to do that a lot, since we ran into several issues that day including having to change rooms (our mistake). The AC worked very randomly: even when we set it to the maximum temperature sometimes it blasted too cold while being extremely noisy. Sleeping comfortably was a challenge. Noise was also a problem in general: the walls are thin, so we could hear everyone walking back to their rooms or talking in the room next to ours. That said, the staff were very kind and helpful, and the location is truly amazing and close to everything.
Everything in this hotel feels old — or, as one of the staff told us, “vintage.” That’s one way to put it. For example, flushing the toilet is basically a workout. The phone in the room didn’t work the 1st day, so every time we needed something from reception, we had to go downstairs in person. And we had to do that a lot, since we ran into several issues that day including having to change rooms (our mistake). The AC worked very randomly: even when we set it to the maximum temperature sometimes it blasted too cold while being extremely noisy. Sleeping comfortably was a challenge. Noise was also a problem in general: the walls are thin, so we could hear everyone walking back to their rooms or talking in the room next to ours. That said, the staff were very kind and helpful, and the location is truly amazing and close to everything.
6
Seema
3. okt. 2024
·
Overnattet 7 netter
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
6
Julie
23. apr. 2023
·
Overnattet 3 netter
The Dilly was a beautiful hotel. The beds were really comfortable and the location was fantastic, next to the theatres and walking distance to all the local amenities. My only real complaint is that the AC wasn’t working and it was very hot in our room - the window didn’t open either. So, in spite of all the positives, we were unable to get a night’s sleep.
The Dilly was a beautiful hotel. The beds were really comfortable and the location was fantastic, next to the theatres and walking distance to all the local amenities. My only real complaint is that the AC wasn’t working and it was very hot in our room - the window didn’t open either. So, in spite of all the positives, we were unable to get a night’s sleep.
4
Alex
5. jan. 2025
·
Overnattet 3 netter
TLDR version: would never stay here again. I am baffled that they are rated 5 star Pros: good location. All staff we interacted with were excellent. Downstairs bar had great cocktails that were worth the price. Hotel smelled nice. Generous breakfast offering Cons: -There is zero climate control. First room they put us in was unbearably hot. We brought this to their attention as we left for dinner and they said they would have an “AC unit” brought up. When we returned that evening, the AC unit was in fact just a fan and the room was even hotter. We had to ask for a new room at 10pm. The room they moved us to was cooler, but still too warm, and on top of that was smaller, more run down, and overlooking a construction site which woke us at 7am each morning (on the weekend). Heard multiple other guests complaining of the unbearably hot rooms at the front desk and the staff responded with “central system, no control, etc.” - rooms are extremely dated and have zero noise proofing - bedding is very sub-standard for a “5 star hotel” - our shower had hair in it from the previous guest - the elevator wait time is absurd It baffles the mind that this hotel has a 5 star rating. Would not recommend, will not be back.
TLDR version: would never stay here again. I am baffled that they are rated 5 star Pros: good location. All staff we interacted with were excellent. Downstairs bar had great cocktails that were worth the price. Hotel smelled nice. Generous breakfast offering Cons: -There is zero climate control. First room they put us in was unbearably hot. We brought this to their attention as we left for dinner and they said they would have an “AC unit” brought up. When we returned that evening, the AC unit was in fact just a fan and the room was even hotter. We had to ask for a new room at 10pm. The room they moved us to was cooler, but still too warm, and on top of that was smaller, more run down, and overlooking a construction site which woke us at 7am each morning (on the weekend). Heard multiple other guests complaining of the unbearably hot rooms at the front desk and the staff responded with “central system, no control, etc.” - rooms are extremely dated and have zero noise proofing - bedding is very sub-standard for a “5 star hotel” - our shower had hair in it from the previous guest - the elevator wait time is absurd It baffles the mind that this hotel has a 5 star rating. Would not recommend, will not be back.
4
Amy
13. juni 2025
·
Overnattet 4 netter
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
8
Sandra
11. aug. 2025
·
Overnattet 3 netter
Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
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Service
Mange gjester fremhever vennlig og imøtekommende personale og gjennomtenkte detaljer, mens andre rapporterer om en uimøtekommende resepsjon, treg eller manglende respons fra romservicen, og problemer ved innsjekking eller oppfølging.
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4
aidan
11. des. 2023
·
Overnattet 2 netter
A smile and a hello from reception would be nice , maybe some help with our bags from the concierge. 5 star price but not service. Great position , but better hotels who value your business and provide the 5 star experience are available.
A smile and a hello from reception would be nice , maybe some help with our bags from the concierge. 5 star price but not service. Great position , but better hotels who value your business and provide the 5 star experience are available.
2
David
4. jan. 2023
·
Overnattet 19 360 netter
The service was terrible - ordered some champagne to be delivered to the room for my wife’s birthday. It never arrived. Phoned room service and the front desk continuously and got no reply. Eventually went to the bar myself (quiet, so no excuse of being too busy). Second night we returned from the theatre and again tried to order drinks for the room from room service. This time the phone line to room service and the front desk were continually engaged. This time I phoned from my mobile on an external line and got a very rude person on reception who would not help at all and we were unable to order drinks to the room! Service is everything and this was completely unacceptable, especially considering this is a top 5 star hotel in the centre of one of the greatest cities in the world. We will never return.
The service was terrible - ordered some champagne to be delivered to the room for my wife’s birthday. It never arrived. Phoned room service and the front desk continuously and got no reply. Eventually went to the bar myself (quiet, so no excuse of being too busy). Second night we returned from the theatre and again tried to order drinks for the room from room service. This time the phone line to room service and the front desk were continually engaged. This time I phoned from my mobile on an external line and got a very rude person on reception who would not help at all and we were unable to order drinks to the room! Service is everything and this was completely unacceptable, especially considering this is a top 5 star hotel in the centre of one of the greatest cities in the world. We will never return.
10
fayeling
30. juni 2025
·
Overnattet 1 natt
Friendly staff
Friendly staff
6
Tamara
19. mars 2024
·
Overnattet 3 netter
Service staff were good however check in was a mess. Despite arriving early and being checked in without being giving room numbers. When we came back at 15.00 only one room was ready. I was assured that both rooms were in same floor. So we proceeded to go out and get the other room upon return. Only to find I was allocated a room on the 2nd floor instead of the 6th along with the family. 2nd floor is far to close to the street and was not what I was told. Reception desk were of no help when questioned in this and just blamed their colleagues for the mistake. No apology made. For five star this was poor service considering I booked two room and only to have one available in the first instance. Especially again since i had just spent over 300 euro for an afternoon tea in the terrace. Room service did not answer either when called several times.
Service staff were good however check in was a mess. Despite arriving early and being checked in without being giving room numbers. When we came back at 15.00 only one room was ready. I was assured that both rooms were in same floor. So we proceeded to go out and get the other room upon return. Only to find I was allocated a room on the 2nd floor instead of the 6th along with the family. 2nd floor is far to close to the street and was not what I was told. Reception desk were of no help when questioned in this and just blamed their colleagues for the mistake. No apology made. For five star this was poor service considering I booked two room and only to have one available in the first instance. Especially again since i had just spent over 300 euro for an afternoon tea in the terrace. Room service did not answer either when called several times.
4
David
26. aug. 2024
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Overnattet 8 netter
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
10
MRM
14. mai 2024
·
Overnattet 4 netter
We had the most amazing 4 night stay at the Dilly. The service was phenomenal from front desk, concierge, bell hops, and anyone we encountered really. The hotel was comfortable and felt upscale. My last night there they dropped off Champaign, fresh fruit and treats). You can’t beat the location for central to shopping (Regent St , Bond st shops, Fortum and Mason) dining (SoHo and Carnaby) and tube stations (Piccadilly and Greenpark are both close by). We definitely stay here again when I stay in London.
We had the most amazing 4 night stay at the Dilly. The service was phenomenal from front desk, concierge, bell hops, and anyone we encountered really. The hotel was comfortable and felt upscale. My last night there they dropped off Champaign, fresh fruit and treats). You can’t beat the location for central to shopping (Regent St , Bond st shops, Fortum and Mason) dining (SoHo and Carnaby) and tube stations (Piccadilly and Greenpark are both close by). We definitely stay here again when I stay in London.
2
Paul
3. jan. 2023
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Overnattet 19 358 netter
Avoid at all costs. Hugely expensive, poor service. Plenty of other guests we spoke to had the same views. Won't be back!!
Avoid at all costs. Hugely expensive, poor service. Plenty of other guests we spoke to had the same views. Won't be back!!
10
susan
22. aug. 2025
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Overnattet 3 netter
Each concierge and staff member were very helpful and friendly.
Each concierge and staff member were very helpful and friendly.
10
Jenna
30. juli 2025
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Overnattet 7 netter
The service was consistently excellent! My room was cleaned and restocked daily without fail. The standout moment, though, was at checkout: one of the staff members, Ali actually walked with me to the station and helped carry my large suitcase all the way to the ticket kiosk. That kind of thoughtful gesture really stuck with me. Highly recommend!
The service was consistently excellent! My room was cleaned and restocked daily without fail. The standout moment, though, was at checkout: one of the staff members, Ali actually walked with me to the station and helped carry my large suitcase all the way to the ticket kiosk. That kind of thoughtful gesture really stuck with me. Highly recommend!
10
Tammy
30. mai 2024
·
Overnattet 7 netter
We really enjoyed our stay at the Dilly! We were there for a week and would definitely stay there again. The staff was always so kind and helpful. Henry gave us a big welcome! The building is over 100 years old, so with that in mind, it’s in excellent condition. If you are used to brand new and sparkling clean, keep in mind that for London 100 years is new compared to the other buildings that are 1000 years old. The Lobby is very modern. The pool is very pretty. I was a little disappointed that there was scaffolding and we couldn’t see the building from the front, but that’s life in the big city. They have a serious gym. The best thing is that it is so conveniently located to everywhere. We barely used public transportation. We went to 4 shows and could walk back every night. It’s so close to the action, but in your room you feel very peaceful. We did high tea at the Dilly. The desserts are pieces of art, you feel guilty biting into them! If you are looking for charm and convenience with an excellent staff, look no further! The Dilly is the place!
We really enjoyed our stay at the Dilly! We were there for a week and would definitely stay there again. The staff was always so kind and helpful. Henry gave us a big welcome! The building is over 100 years old, so with that in mind, it’s in excellent condition. If you are used to brand new and sparkling clean, keep in mind that for London 100 years is new compared to the other buildings that are 1000 years old. The Lobby is very modern. The pool is very pretty. I was a little disappointed that there was scaffolding and we couldn’t see the building from the front, but that’s life in the big city. They have a serious gym. The best thing is that it is so conveniently located to everywhere. We barely used public transportation. We went to 4 shows and could walk back every night. It’s so close to the action, but in your room you feel very peaceful. We did high tea at the Dilly. The desserts are pieces of art, you feel guilty biting into them! If you are looking for charm and convenience with an excellent staff, look no further! The Dilly is the place!
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Beliggenhet
Svært sentral beliggenhet i Piccadilly nær t-bane, teatre, butikker og severdigheter; noen påpeker imidlertid kraftig støy fra gaten og trafikkork som påvirker drosjetilgangen.
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10
Marcia
16. aug. 2024
·
Overnattet 3 netter
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
10
Lucky
13. jan. 2025
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Overnattet 2 netter
Location, location, location
Location, location, location
10
Dale
16. mars 2025
·
Overnattet 5 netter
Location. Friendly staff.
Location. Friendly staff.
10
Lynda
26. sep. 2023
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Overnattet 2 netter
This is the only hotel in London we will stay in because of the location.. location.. location!!!! The staff is incredible!!! We have stayed at the Dilly 3X’s in the last 4 months. Can’t wait to return…I will change my vacation in order to stay here Cheers 😄
This is the only hotel in London we will stay in because of the location.. location.. location!!!! The staff is incredible!!! We have stayed at the Dilly 3X’s in the last 4 months. Can’t wait to return…I will change my vacation in order to stay here Cheers 😄
10
Scott
3. aug. 2025
·
Overnattet 5 netter
Great location!
Great location!
8
Richard
25. juni 2025
·
Overnattet 8 netter
Great location and staff—AC was an issue at first We stayed at the Dilly in mid-June and paid about $437/night, including taxes and breakfast. The location is unbeatable—just a couple minutes from the Piccadilly Circus tube station and basically across the street from Fortnum & Mason. Perfect base for exploring central London. The room was decent size for London (248 sq ft), but we had an issue with the AC. I had confirmed ahead of time that the room had central air (no individual control), but when we arrived, it wasn’t working and the windows don’t open. The room was hot and stuffy. To their credit, the duty manager sent up a good fan right away, and halfway through our stay the AC kicked on. It wasn’t cold, but it made the room comfortable enough. The bathroom was basic but fine—good hot water and heated towel rails, which helped a lot. The hotel itself is older (they mentioned a renovation coming in the fall), but it still looked presentable. The pool and sauna were nice. The bar felt a little uninspiring, but the breakfast was excellent—plenty of quality choices and attentive service. Staff were friendly and helpful throughout. It’s definitely a pricey stay, but the convenience of the location and solid service helped make up for some of the shortcomings. Would stay again if the AC situation improves post-renovation.
Great location and staff—AC was an issue at first We stayed at the Dilly in mid-June and paid about $437/night, including taxes and breakfast. The location is unbeatable—just a couple minutes from the Piccadilly Circus tube station and basically across the street from Fortnum & Mason. Perfect base for exploring central London. The room was decent size for London (248 sq ft), but we had an issue with the AC. I had confirmed ahead of time that the room had central air (no individual control), but when we arrived, it wasn’t working and the windows don’t open. The room was hot and stuffy. To their credit, the duty manager sent up a good fan right away, and halfway through our stay the AC kicked on. It wasn’t cold, but it made the room comfortable enough. The bathroom was basic but fine—good hot water and heated towel rails, which helped a lot. The hotel itself is older (they mentioned a renovation coming in the fall), but it still looked presentable. The pool and sauna were nice. The bar felt a little uninspiring, but the breakfast was excellent—plenty of quality choices and attentive service. Staff were friendly and helpful throughout. It’s definitely a pricey stay, but the convenience of the location and solid service helped make up for some of the shortcomings. Would stay again if the AC situation improves post-renovation.
10
peter
29. des. 2023
·
Overnattet 7 netter
the dilly is perfectly located in the heart of London, easy walking to shows, shopping, china town, buckingham palace, parks, etc. reasonably priced as well
the dilly is perfectly located in the heart of London, easy walking to shows, shopping, china town, buckingham palace, parks, etc. reasonably priced as well
10
Holly
6. mars 2025
·
Overnattet 1 natt
Amazing location for theatre and wonderful staff made our stay truly special.
Amazing location for theatre and wonderful staff made our stay truly special.
10
David
14. sep. 2024
·
Overnattet 2 netter
Great room and location
Great room and location
10
Vernon
26. sep. 2024
·
Overnattet 11 netter
A grand hotel in a great location so convenient for Transport, Sights and Dining options. A good stay in a comfortable room and the highlight was breakfast which was superb. The hotel doorman must be the best in London so knowledgeable and always happy to assist.
A grand hotel in a great location so convenient for Transport, Sights and Dining options. A good stay in a comfortable room and the highlight was breakfast which was superb. The hotel doorman must be the best in London so knowledgeable and always happy to assist.
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Servering
Frokosten får ofte ros og den indiske restauranten på stedet får komplimenter, men noen synes frokosten er middelmådig eller dyr, romservicen treg eller begrenset, og barene er av og til stengt på grunn av arrangementer.
Relaterte gjesteomtaler
10
Rong
22. mai 2025
·
Overnattet 5 netter
What is more impressed me this time is the India restaurant MADHU'S is the food which is amazing . I will have a dinner next time when I visit centre London for sure
What is more impressed me this time is the India restaurant MADHU'S is the food which is amazing . I will have a dinner next time when I visit centre London for sure
6
James
21. des. 2023
·
Overnattet 2 netter
The public areas of the hotel ie Reception was well kept. The rooms are in serious need of modernisation and are very dated and look tired. The bathroom in our family room was terrible made worse with very little water pressure in the shower meaning a half decent shower was impossible. Room service was expensive and very poor. My wife ordered a cup of tea which took half an hour to arrive and when it did, it arrived with no milk which we had to wait a further 10 minutes for. The terrace bar was inaccessible during all our stay which was very disappointing as the hotel books it out for Christmas parties which can be very loud and go on until late if you have young children like we do. This caused a problem as the other social areas, are not really suitable for children.
The public areas of the hotel ie Reception was well kept. The rooms are in serious need of modernisation and are very dated and look tired. The bathroom in our family room was terrible made worse with very little water pressure in the shower meaning a half decent shower was impossible. Room service was expensive and very poor. My wife ordered a cup of tea which took half an hour to arrive and when it did, it arrived with no milk which we had to wait a further 10 minutes for. The terrace bar was inaccessible during all our stay which was very disappointing as the hotel books it out for Christmas parties which can be very loud and go on until late if you have young children like we do. This caused a problem as the other social areas, are not really suitable for children.
4
Mark
18. apr. 2024
·
Overnattet 4 netter
Very tired rooms, so many things not working. Room service impossible to get hold of. Extremely expensive dining surcharges.
Very tired rooms, so many things not working. Room service impossible to get hold of. Extremely expensive dining surcharges.
10
Susanne
9. des. 2024
·
Overnattet 1 natt
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
10
Craig
22. feb. 2025
·
Overnattet 1 natt
Breakfast was fantastic, the location is central to theatre and shopping, highly recommend this hotel
Breakfast was fantastic, the location is central to theatre and shopping, highly recommend this hotel
6
Huw
20. okt. 2025
·
Overnattet 1 natt
WiFi was fine and the room was clean. It's well situated and the customer service was good. Decor in places feels dated and in need of refurbishing. The breakfast wasn't great and the coffee was awful in the dining room.
WiFi was fine and the room was clean. It's well situated and the customer service was good. Decor in places feels dated and in need of refurbishing. The breakfast wasn't great and the coffee was awful in the dining room.
4
Amy
13. juni 2025
·
Overnattet 4 netter
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
8
Hugh
23. okt. 2023
·
Overnattet 2 netter
Lovely position, service very good at reception & concierge, although lunch was very slow in the terrace restaurant. Room needs decoration, carpets were stained bathroom worse for wear and tear and coffee machine didn't work. Service for room good though.
Lovely position, service very good at reception & concierge, although lunch was very slow in the terrace restaurant. Room needs decoration, carpets were stained bathroom worse for wear and tear and coffee machine didn't work. Service for room good though.
10
Chris
3. juni 2024
·
Overnattet 3 netter
Excellent location and awesome daily breakfast buffet. Only dinner restaurant looked good but my wife doesn’t care for curry and it’s Indian food only. But there’s lots of restaurants in walking distance so wasn’t an issue
Excellent location and awesome daily breakfast buffet. Only dinner restaurant looked good but my wife doesn’t care for curry and it’s Indian food only. But there’s lots of restaurants in walking distance so wasn’t an issue
10
Branko
6. okt. 2025
·
Overnattet 3 netter
Great time, room was nice, service was great and the bar was awesome
Great time, room was nice, service was great and the bar was awesome
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10
Katriona
for 3 uker siden
·
Overnattet 1 natt
I have stayed a few times before I love the location and the staff are very friendly and professional
I have stayed a few times before I love the location and the staff are very friendly and professional
6
Gustavo
28. juli 2026
·
Overnattet 3 netter
Os quartos precisam de melhorias!!!
Os quartos precisam de melhorias!!!
6
Martin
13. juli 2026
·
Overnattet 3 netter
Very impressed with Guest Services who took the initiative to decorate our room in celebration of my wife’s birthday. Location was also perfect for us. However, rooms dated with threadbare carpet and old shower etc. Rooms were not provided with new toilet rolls fir sine reason when we arrived and not replenished. Only Decaf instant coffee although I request caffeinated a few times. They do have Nespresso but I di not drink that. Room Service and Front Desk were engaged all the time so I went to the Front Desk to order room service. Had a birthday Breakfast in the Terrace Restaurant with our daughters and it was very poor (burnt greasy bacon, burnt toast and beans with continental if you wanted) for £32 per person? There was also a pump noise in the room that came on every hour overnight. Service at the bar was poor, they took my order then I left after 20 mins as didn’t serve. Just making a record of issues as they can sort and I have stayed a number of times before any it was much better. Again though 10/10 for Guest Relations!
Very impressed with Guest Services who took the initiative to decorate our room in celebration of my wife’s birthday. Location was also perfect for us. However, rooms dated with threadbare carpet and old shower etc. Rooms were not provided with new toilet rolls fir sine reason when we arrived and not replenished. Only Decaf instant coffee although I request caffeinated a few times. They do have Nespresso but I di not drink that. Room Service and Front Desk were engaged all the time so I went to the Front Desk to order room service. Had a birthday Breakfast in the Terrace Restaurant with our daughters and it was very poor (burnt greasy bacon, burnt toast and beans with continental if you wanted) for £32 per person? There was also a pump noise in the room that came on every hour overnight. Service at the bar was poor, they took my order then I left after 20 mins as didn’t serve. Just making a record of issues as they can sort and I have stayed a number of times before any it was much better. Again though 10/10 for Guest Relations!
6
Trudy
12. juli 2026
·
Overnattet 2 netter
Upgraded to executive room and was underwhelmed. Where room was a good size it lacked style and decor was in need of improvement. There was work being carried out to renovation of room above which was not explained and disappointing considering the prices for 2 nights . I have requested a replaced iron and this was not replaced . The only plus I’d say is location . But room, very disappointed.
Upgraded to executive room and was underwhelmed. Where room was a good size it lacked style and decor was in need of improvement. There was work being carried out to renovation of room above which was not explained and disappointing considering the prices for 2 nights . I have requested a replaced iron and this was not replaced . The only plus I’d say is location . But room, very disappointed.
2
lorraine
11. juli 2026
·
Overnattet 2 netter
Our room was advertised as “superior”. It had a fake window so no real light. The entire room was painted dark teal I would imagine to make it look rich and opulent… this was not the outcome. It looked like a dungeon with worn carpet and furniture. On check in I was told the room was already paid which I asked them to check as I thought it was “pay at property”. I travel a lot so when he said it was def paid I thought nothing more of it. We added breakfast so paid for that for the 2 days (£100) and went on our way. We checked in Friday and Saturday afternoon I received a WhatsApp message from reception saying the room had not been paid and to come to reception at my earliest convenience. I was in a concert in Hyde park at the time. We returned to the hotel at 11:30pm and I went to get my cards from the safe so I could sort the bill. Our room keys had been locked and we couldn’t get into the room. My friend has severe mobility issues and couldn’t make it back to reception with me so had to sit on the floor in the hallway while I went down to get the key reactivated. The man at reception repeatedly said the bill needed paid even though I had said multiple times I needed to get into the safe to get my credit card to settle the bill. He eventually reactivated the key. When I came back to reception it took almost 40 minutes to sort out the bill as they kept trying to overcharge by fist £100 and then by £300. Horrendous service by what is supposed to be a 5 star hotel.
Our room was advertised as “superior”. It had a fake window so no real light. The entire room was painted dark teal I would imagine to make it look rich and opulent… this was not the outcome. It looked like a dungeon with worn carpet and furniture. On check in I was told the room was already paid which I asked them to check as I thought it was “pay at property”. I travel a lot so when he said it was def paid I thought nothing more of it. We added breakfast so paid for that for the 2 days (£100) and went on our way. We checked in Friday and Saturday afternoon I received a WhatsApp message from reception saying the room had not been paid and to come to reception at my earliest convenience. I was in a concert in Hyde park at the time. We returned to the hotel at 11:30pm and I went to get my cards from the safe so I could sort the bill. Our room keys had been locked and we couldn’t get into the room. My friend has severe mobility issues and couldn’t make it back to reception with me so had to sit on the floor in the hallway while I went down to get the key reactivated. The man at reception repeatedly said the bill needed paid even though I had said multiple times I needed to get into the safe to get my credit card to settle the bill. He eventually reactivated the key. When I came back to reception it took almost 40 minutes to sort out the bill as they kept trying to overcharge by fist £100 and then by £300. Horrendous service by what is supposed to be a 5 star hotel.
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Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-04: 609.6940986450195USD
- 2026-09-05: 427.25183259887694USD
- 2026-09-06: 295.35696028137204USD
- 2026-09-07: 400.843450982666USD
- 2026-09-08: 598.4732336791992USD
- 2026-09-09: 214.44762948303222USD
- 2026-09-10: 460.8029588989258USD
- 2026-09-11: 379.7933949707031USD
- 2026-09-12: 412.61492474365235USD
- 2026-09-13: 346.9718651977539USD
- 2026-09-14: 450.2331839599609USD
- 2026-09-15: 520.6651045776367USD
- 2026-09-16: 525.3542641662598USD
- 2026-09-17: 468.99248054809567USD
- 2026-09-18: 384.48255455932616USD
- 2026-09-19: 450.2331839599609USD
- 2026-09-20: 337.5935460205078USD
- 2026-09-21: 487.7517416931152USD
- 2026-09-22: 591.1573848205567USD
- 2026-09-23: 600.5409850219727USD
- 2026-09-24: 517.060575201416USD
- 2026-09-25: 412.61492474365235USD
- 2026-09-26: 431.3689403076172USD
- 2026-09-27: 337.5935460205078USD
- 2026-09-28: 459.611503137207USD
- 2026-09-29: 583.7071356689453USD
- 2026-09-30: 489.62792299804687USD
- 2026-10-01: 447.4175828857422USD
- 2026-10-02: 429.00917313842774USD
- 2026-10-03: 480.8657823791504USD
- 2026-10-04: 359.7834880615234USD
- 2026-10-05: 515.1632697998047USD
- 2026-10-06: 668.63521953125USD
- 2026-10-07: 616.2161280517578USD
- 2026-10-08: 533.7837002624511USD
- 2026-10-09: 493.2431916381836USD
- 2026-10-10: 504.0539797607422USD
- 2026-10-11: 347.4175623718262USD
- 2026-10-12: 504.0539797607422USD
- 2026-10-13: 530.5928274841309USD
- 2026-10-14: 529.1066622192383USD
- 2026-10-15: 417.3040843322754USD
- 2026-10-16: 444.0833427062988USD
- 2026-10-17: 440.5404843505859USD
- 2026-10-18: 321.3792068786621USD
- 2026-10-19: 431.08103588256836USD
- 2026-10-20: 533.7837002624511USD
- 2026-10-21: 645.945883996582USD
- 2026-10-22: 491.8918165405273USD
- 2026-10-23: 443.2431991027832USD
- 2026-10-24: 483.62509978637695USD
- 2026-10-25: 328.3783360595703USD
- 2026-10-26: 405.40536978759764USD
- 2026-10-27: 436.48642994384767USD
- 2026-10-28: 436.48642994384767USD
- 2026-10-29: 413.513443157959USD
- 2026-10-30: 418.9188726623535USD
- 2026-10-31: 402.70265503540037USD
- 2026-11-01: 344.59455368652345USD
- 2026-11-02: 482.43236807250975USD
- 2026-11-03: 553.3254036193848USD
- 2026-11-04: 493.2431916381836USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Gjestene kan forhøre seg om å ta med kjæledyr ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen (gebyrer gjelder, og disse finner du i delen om gebyrer).
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for komplett frokost: ca. GBP 30 for voksne og GBP 20 for barn
- Parkering mot betaling i nærheten: GBP 30 per dag
- Depositum for kjæledyr: 100 GBP per opphold
- Kjæledyravgift: GBP 35 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 100.0 GBP per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Aktiviteter
Svømmebasseng
Innendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Bicycle Tour Information
Pool (Indoor)
Utemøbler
Terrasse
Fitness Center (nearby)
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Spa- og velværesenter
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Tjenester
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
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Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Internett
Gratis wi-fi