Hotel Esplanade Resort & Spa - Adults Only

all is fine and conform to pictures and description

Overall, the hotel was very good. The spa area is fantastic, especially the outdoor pool and the saunas. The rooms were clean and comfortable, and I had a pleasant stay. The only downsides for me were having to pay €12 per day for parking, the food at the spa bar, which could definitely be better, and an additional Energiekostenpauschale that was charged but not specified on Expedia. Other than that, everything was great.

Hotel staff are friendly. Pools were nice. Jacuzzi could be warmer. But some issues we had are the following: Upon our first shower in the room, all of a sudden the water backed up and we were standing in 6-8 cm of dirty water. Later that night a maintenance member came and removed lots of hair from the drain. (This should be checked and controlled before guests stay in the room). Next, the Fridge was not working and was not cold. Our medicine had to stay cool and therefore we had to keep it by the window where we had it open all night as the air outside was cold. Maintenance came and said it can be fixed the next day. (This should also be tested before guests stay in the room). Breakfast food buffet: “warm food” was cold, the bacon eggs sausage beans etc. We had to mention it to the waitress and she informed the kitchen, they then checked and made the warm element hotter. (This needs to be checked by the breakfast crew, as meat and eggs need to be a minimum temperature or there could be bacteria and people can get sick). The bed mattress were dipping in the middle. Room interior and furnishings look outdated, from the 90s. There was a fire drill at the hotel on 17 Nov 2025, and the hotel guests were not informed about this at all. The hotel needs to give a notice before the drill, many guests were worried and confused! Expectations where higher for this 4 star hotel. We mentioned these things to management, but no apology or compensation.

I've been coming here regularly for over 10 years and will continue to do so. However, recently the hotel started asking you to pay extra for smoked salmon at the breakfast buffet...which honestly just looks cheap (rather simply remove the smoked salmon from the offerings if you want to...). The restaurant (Pechhütte) changes its menu every couple months and this means the food is often not very good -- its very hard on staff to master a new menu so often, so this is not on the cooks but probably the management. The new menu in particular is not set up to accommodate solo diners very well as new new appetizer menu is all "sharing" plates and it is unclear if it's enough for a meal for one or not. Everything I tried on the new menu during a few day trip was over-salted to the point of feeling my mouth burn -- and I like salt (!) The chef clearly struggles to cook meat to order, serving either overcooked or raw. I love this hotel but am at the point where I will not eat there anymore, which is a shame because the convenience of a restaurant on the property is wonderful. I just wish the Pechhütte would find a solid menu, stick with it, make sure they can consistently cook it well, and stop making new menus that clearly do so poorly that they have to be re-done every few months.

Very good