Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Nice room great staff and Food was spot on.

Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good

No curtains in the room, just ill-fitting roller blinds, it felt a little like a youth hostel rather than a hotel room. The iron we asked for covered my white shirt in black gunk (my fault for not checking the plate but disappointed staff would give out such rubbish). Extractor fan in bathroom broken, very uncomfortable old soggy mattress. Staff were lovely, breakfast average, quiet overall in the rooms.

Great staff, room was clean and comfy and quiet and a good nights sleep

We stayed at the Parkmore Hotel from 31.12.25-2.1.26. We were up north from Gloucester to see my family and, while we would usually stay with them, I though that this time I would book us a ‘tranquil escape’ (as advertised on Best Western’s website). My grandparents were married at the Parkmore in 2006, I learned to swim in the pool growing up and, as a full-time NHS midwife, I thought that 2 nights at the Parkmore would be a perfect reset for myself and my partner for the New Year. What followed, however, was complete disappointment. The Parkmore is perfectly situated for a walk into Yarm and an excellent distance from the family residence we were visiting. I booked a Junior Suite for us, going a little above my budget, as the photos looked lovely and I thought it would make for more of a treat. The overall impression of the Parkmore is a space where detail has been neglected, decor has become dated and the experience has been lost in the process. We travel a lot and never stay anywhere with a view to finding issues but I personally was heartbroken by the stay we had. The standards compared to those advertised are wildly different , straying dangerously into territories of false advertising. I feel the money I paid was in no way reflected in the experience we had and the grubbiness lead me to shower at a family member’s house prior to the return journey to feel clean.