Name: Eastwood Richmonde Hotel Quezon City
Address: 17 Orchard Road, Quezón City, Gran Manila, PH
Price range: 60 US$–84 US$ per night
Rating: 8.25

Opiniones de los huéspedes

Según las reseñas más recientes del Eastwood Richmonde Hotel Quezon City, los viajeros elogian su muy conveniente ubicación junto al centro comercial y la amabilidad constante del personal, al tiempo que señalan repetidamente el deterioro de las instalaciones, problemas de mantenimiento periódicos y problemas de limpieza u olores en algunas habitaciones y zonas comunes.

Varios huéspedes informan de ascensores lentos, pasillos cálidos con aire acondicionado limitado, Wi‑Fi poco fiable y problemas con el agua caliente durante algunas estancias. Las opiniones sobre la restauración son variadas: el desayuno se describe a menudo como limitado o, en ocasiones, frío, aunque algunos lo encontraron bueno. Espere una base práctica, con un mantenimiento y unas comodidades variables según la estancia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones se sienten anticuadas: los huéspedes mencionan ascensores lentos o que no funcionan, zonas comunes cálidas con aire acondicionado limitado y un gimnasio básico y envejecido. La piscina ha estado cerrada o poco atractiva en algunas ocasiones, y el aparcamiento puede ser incómodo.

Reseñas de huéspedes relacionadas

6

Frances Maria Erika

13 mar 2025

·

Se alojó 2 noches

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

6

Valerie

19 oct 2025

·

Se alojó 4 noches

Our stay at Eastwood Richmonde fell short of expectations for a 4‑star property. The Wi‑Fi was unreliable, and the lift often force shut, which caused some discomfort. For three out of the four days we were there, the hot water did not work, even after an “engineer” tried to fix it. Unfortunately, the issue was never resolved. The air conditioning did not cool properly, and the gym facilities were quite disappointing. Many machines lacked proper pins, and the equipment appeared outdated. A full refurbishment of the fitness area would be a great improvement. We also experienced repeated issues with the room key cards, which staff explained could demagnetize easily, requiring several trips to the concierge. The hallways were extremely warm, and the lifts were very slow, making it inconvenient for guests staying on higher floors. The only positive aspect was the hotel’s proximity to dining areas, which was very handy, and the staff were polite. Overall, the hotel did not live up to 4‑star standards, and there are several areas that need serious attention. Until improvements are made, I would recommend booking elsewhere.

8

Antonio

18 ene 2025

·

Se alojó 1 noche

Some features time to upgrade. Thanks

6

Salaya

9 jun 2025

·

Se alojó 2 noches

The staff at this hotel were truly excellent—very nice, friendly, and respectful. Their warm service really made a positive impression and deserves a full 5 stars. That said, I would give the overall experience 3 stars. The hotel itself was a bit under my expectations, though it does have some nice outdoor areas to roam and relax in. The room was just okay—not particularly impressive, but it was clean, which I appreciated. One thing that surprised me was that the building didn’t have central air conditioning—only the room had AC. I’m not sure if that’s by design or due to a problem with the system, but it did affect the comfort level, especially in the common areas.

6

Wendy

30 nov 2025

·

Se alojó 7 noches

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

6

Eleuterio

18 feb 2023

·

Se alojó 1 noche

The property is dated and needs renovation of guest rooms. The carpet in our room is stained. Staff are nice and friendly. Easy to get transportation. 30 minutes ride to Bonifacio Global City. Located in Eastwood; a nice dining and shopping destination.

8

Ron

24 ene 2023

·

Se alojó 1 noche

Excellent location. Walking distance to everything. Grand hotel, needs updating. Pool closed for renovations. They should make this known on their website. Staff are very good.

4

Michelle

30 dic 2024

·

Rooms are nice but conditions are awful. Elevators taking forever bec anybody can get on/off elevators. No ac in hallways. Lobby stinks smells like urine. Overpriced cheap hotel.

8

Glen Terrence

16 dic 2022

·

Se alojó 19.338 noches

Service was fantastic. Staff were very attentive. Property is going through renovation, which it requires. Conveniently located to business as nd retail.

6

Arthur

28 mar 2024

·

Se alojó 3 noches

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones sobre la limpieza son variadas: aunque muchos encontraron las habitaciones ordenadas, varios informaron de olores persistentes, alfombras y accesorios desgastados, y plagas u suciedad ocasional en el baño. Algunos también señalaron problemas de drenaje o inundaciones.

Reseñas de huéspedes relacionadas

10

Lorraine

19 feb 2024

·

Se alojó 3 noches

Very clean and convenient to shopping everything you need. Feels very safe in and around the property.

4

Adeline

14 sept 2025

·

Se alojó 3 noches

The hallway and room smells terrible and hot. AC was only in my room and lobby and im not sure if that's what causing the smell or old carpet.

6

nancy

22 ene 2025

·

Se alojó 1 noche

I really love the location, however, the hotel is quite old. The worse for me is the urine smell (dog pee perhaps) in the lobby and it reaches the second floor. I try to avoid the lobby due to the obnoxious smell. The staff is great. They are all so helpful and accommodating. I will have to look for another to stay at when we fly back in a few months. Such a pity.

2

Graeme

20 ago 2025

·

Se alojó 2 noches

The hotel room had a bad smell and the bathroom was unclear with piles of hair left in the shower from what looked like many guests!!

6

Wendy

30 nov 2025

·

Se alojó 7 noches

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

10

Janine Surinder Kaur Balvinder

7 jul 2025

·

Se alojó 4 noches

Clean rooms and clean hotel

10

Casey

1 may 2025

·

Se alojó 1 noche

The room was clean and the staff was friendly

10

Ester Florentina

24 nov 2025

·

Se alojó 10 noches

clean and spotless

4

Michelle

30 dic 2024

·

Rooms are nice but conditions are awful. Elevators taking forever bec anybody can get on/off elevators. No ac in hallways. Lobby stinks smells like urine. Overpriced cheap hotel.

6

Arthur

28 mar 2024

·

Se alojó 3 noches

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

La calidad de las habitaciones varía desde suites amplias y renovadas hasta espacios anticuados que muestran signos de desgaste. Los huéspedes mencionaron Wi‑Fi poco fiable, agua caliente inconsistente y comodidades básicas o ausentes en la habitación, como espejos de cuerpo entero o microondas.

Reseñas de huéspedes relacionadas

6

Frances Maria Erika

13 mar 2025

·

Se alojó 2 noches

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

6

Valerie

19 oct 2025

·

Se alojó 4 noches

Our stay at Eastwood Richmonde fell short of expectations for a 4‑star property. The Wi‑Fi was unreliable, and the lift often force shut, which caused some discomfort. For three out of the four days we were there, the hot water did not work, even after an “engineer” tried to fix it. Unfortunately, the issue was never resolved. The air conditioning did not cool properly, and the gym facilities were quite disappointing. Many machines lacked proper pins, and the equipment appeared outdated. A full refurbishment of the fitness area would be a great improvement. We also experienced repeated issues with the room key cards, which staff explained could demagnetize easily, requiring several trips to the concierge. The hallways were extremely warm, and the lifts were very slow, making it inconvenient for guests staying on higher floors. The only positive aspect was the hotel’s proximity to dining areas, which was very handy, and the staff were polite. Overall, the hotel did not live up to 4‑star standards, and there are several areas that need serious attention. Until improvements are made, I would recommend booking elsewhere.

10

Grace

27 ene 2024

·

Se alojó 2 noches

Great room and facilities! Will stay again! Great staff

6

Salaya

9 jun 2025

·

Se alojó 2 noches

The staff at this hotel were truly excellent—very nice, friendly, and respectful. Their warm service really made a positive impression and deserves a full 5 stars. That said, I would give the overall experience 3 stars. The hotel itself was a bit under my expectations, though it does have some nice outdoor areas to roam and relax in. The room was just okay—not particularly impressive, but it was clean, which I appreciated. One thing that surprised me was that the building didn’t have central air conditioning—only the room had AC. I’m not sure if that’s by design or due to a problem with the system, but it did affect the comfort level, especially in the common areas.

8

Kenneth

7 sept 2024

·

Se alojó 1 noche

Still nice although our rooms this visit were not as nice as our previous visit.

6

Eleuterio

18 feb 2023

·

Se alojó 1 noche

The property is dated and needs renovation of guest rooms. The carpet in our room is stained. Staff are nice and friendly. Easy to get transportation. 30 minutes ride to Bonifacio Global City. Located in Eastwood; a nice dining and shopping destination.

8

Melissa

15 may 2024

·

Se alojó 2 noches

The rooms have been updated since the last time we stayed there in November 2022. The area around the hotel has an assortment of restaurants, shopping, grocery stores so if you forgot anything, you can readily buy it there. Staff were very friendly and helpful. Will plan to stay again when we fly back to Manila.

10

chona

20 feb 2025

·

Se alojó 1 noche

Richmonde is the perfect location to explore Eastwood .It is centrally located with dining and shopping options. Each of the staff was helpful and professional.The hotel suites were spacious, clean and updated . It was perfect for us to meet up with family during this trip to the Philippines.

6

Bernard

21 mar 2023

·

Se alojó 4 noches

Been here a few years ago property under going renovations. Room was clean and updated nice. Wifi signal was spotty and not very good, hot water temp in the bath was luke warm and bfast Buffett offering was minimal at best. Stayed there a few years ago and much better selections and offerings.

6

Arthur

28 mar 2024

·

Se alojó 3 noches

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, atento y servicial, con muchos elogios para el personal. Sin embargo, algunos huéspedes se enfrentaron a incoherencias, como un servicio de restauración lento, una aplicación desigual de las políticas, golpes tempranos o problemas con el registro de entrada y las tarjetas de acceso.

Reseñas de huéspedes relacionadas

6

Frances Maria Erika

13 mar 2025

·

Se alojó 2 noches

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

10

Jane

30 ene 2025

·

Se alojó 1 noche

Excellent service!

10

Eileen

5 feb 2026

·

Se alojó 3 noches

Close to everything. Clean, friendly staff.

10

Rosanna

7 jun 2024

·

Se alojó 1 noche

I was truly impressed by the service I received last year that I chose to stay here again. The attentive and polite staff were helpful and efficient with a ready smile. Will stay here again on my next visit.

6

Anthony

25 may 2025

·

Se alojó 4 noches

They do not equally enforce dress code. We went to BREAKFAST in PAJAMA and the girl in the suit with short hair told us we cannot eat in dining area and had us eat in lobby. Moments later we see another couple in PAJAMA eating in dining area. Aside from that the rest of staff was kind so giving 3 stars.

8

Ma L

17 jul 2025

·

Se alojó 3 noches

The staff are so nice. Very attentive and accomodating, especially Santos and Mr. Dela Cruz. This is the only hotel we go to everytime we are in Manila.

10

Cecilia

27 ago 2025

·

Se alojó 9 noches

We enjoyed staying at Eastwood Richmonde hotel. The staff were really nice and very friendly. Loved the hotel amenities.

10

shannon

15 feb 2024

·

Se alojó 6 noches

Great staff, very friendly and helpful. I would definitely stay here again.

10

Pocholo

25 may 2025

·

Se alojó 4 noches

Fantastic. Staff were amazing!

8

Maria Zenaida

24 jul 2025

·

Se alojó 1 noche

Staff should notify housekeeping of check out time rather than knock earlier than agreed with front desk.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es excepcional: dentro o junto al Eastwood Mall, con tiendas, restaurantes y supermercados a poca distancia, y fácil acceso por la zona. Muchos lo encontraron cómodo y seguro tanto para viajes de negocios como de placer.

Reseñas de huéspedes relacionadas

8

Silvestre

3 jul 2024

·

Se alojó 2 noches

Close to grocery stores, restaurants, walkable to other places

10

Genelie

22 mar 2025

·

Se alojó 1 noche

Location

10

Genelie

22 mar 2025

·

Se alojó 3 noches

Location

10

Renard

24 jun 2025

·

Se alojó 4 noches

In the Mall and walking distance to restaurants.

10

Jose

19 abr 2024

·

Se alojó 1 noche

Excellent location what I’m looking for

10

Perla

13 jun 2025

·

Se alojó 2 noches

The property has a good location and i like how convenient it is.

8

Pratik

11 may 2024

·

Se alojó 5 noches

Good place near the Eastwood city. If you have office in Eastwood then this is the best hotel to stay. My office was just 2 mins walk from hotel. There are many nice food places and Robinsons nearby.

10

Ma L

25 jul 2024

·

Se alojó 3 noches

The location is superb!

10

Jenny

21 oct 2025

·

Se alojó 1 noche

Great hotel, great location and friendly staff. Breakfast buffet was very good. The hotel is also connected to the mall! Will absolutely stay again.

10

Jose Miguel

27 may 2024

·

Se alojó 12 noches

Great location, very convenient, and accessible to all shops.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La restauración es inconsistente: a menudo se describe el desayuno como limitado o, en ocasiones, frío, y algunos informaron de tiempos de espera lentos en la cafetería o en el servicio de habitaciones. Otros disfrutaron del buffet de desayuno.

Reseñas de huéspedes relacionadas

6

Frances Maria Erika

13 mar 2025

·

Se alojó 2 noches

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

4

Eng Guan

28 mar 2025

·

Se alojó 4 noches

The breakfast selection is really bad and tastes is poor too.

10

micheal

10 jun 2024

·

Se alojó 2 noches

Hotel was nice in a great part of town. Breakfast was limited but good

6

Anthony

25 may 2025

·

Se alojó 4 noches

They do not equally enforce dress code. We went to BREAKFAST in PAJAMA and the girl in the suit with short hair told us we cannot eat in dining area and had us eat in lobby. Moments later we see another couple in PAJAMA eating in dining area. Aside from that the rest of staff was kind so giving 3 stars.

6

Wendy

30 nov 2025

·

Se alojó 7 noches

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

6

Dorthe

15 nov 2023

·

Se alojó 3 noches

Good value hotel if you need to stay in Eastwood. Breakfast was no good.

10

Jenny

21 oct 2025

·

Se alojó 1 noche

Great hotel, great location and friendly staff. Breakfast buffet was very good. The hotel is also connected to the mall! Will absolutely stay again.

6

Bernard

21 mar 2023

·

Se alojó 4 noches

Been here a few years ago property under going renovations. Room was clean and updated nice. Wifi signal was spotty and not very good, hot water temp in the bath was luke warm and bfast Buffett offering was minimal at best. Stayed there a few years ago and much better selections and offerings.

10

Rodante

8 feb 2024

·

Se alojó 3 noches

Coffee was not available in the room on our first day. Found out the following morning.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	59 US$
febrero	64 US$
marzo	64 US$
abril	61 US$
mayo	57 US$
junio	63 US$
julio	65 US$
agosto	65 US$
septiembre	71 US$
octubre	61 US$
noviembre	73 US$
diciembre	76 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $62	17 $62
18 $62	19 $60	20 $81	21 $81	22	23 $70	24 $84
25 $62	26 $70	27 $64	28	29 $64	30 $61	31 $61

DO	LU	MA	MI	JU	VI	SA
1 $62	2 $62	3 $77	4 $62	5 $62	6 $61	7 $61
8	9	10	11	12	13 $61	14 $63
15 $72	16 $69	17 $69	18 $70	19 $74	20 $62	21 $61
22 $63	23	24	25	26 $63	27 $62	28 $63
29 $63	30 $63

Eastwood Richmonde Hotel Quezon City

Precios para Eastwood Richmonde Hotel Quezon City

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Two-Bedroom Suite

Executive Deluxe Room

Habitación estándar

Executive Superior Room

Suite Deluxe, 1 habitación

One Bedroom Premier

Suite superior, 1 habitación

One Bedroom Suite

Reseñas de los huéspedes sobre Eastwood Richmonde Hotel Quezon City

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Opiniones de los huéspedes

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