Name: Eastwood Richmonde Hotel Quezon City
Address: 17 Orchard Road, Quezon City, Région Capitale Nationale, PH
Price range: 61 $US–84 $US per night
Rating: 8.25

Ce qu'en disent des voyageurs

D'après les récents avis concernant l'Eastwood Richmonde Hotel Quezon City, les voyageurs apprécient l'emplacement très pratique, à côté du centre commercial, et le personnel systématiquement aimable, tout en signalant à plusieurs reprises des installations vieillissantes, des problèmes d'entretien réguliers et des problèmes de propreté ou des odeurs dans certaines chambres et parties communes.

Plusieurs clients font état d'ascenseurs lents, de couloirs chauds avec une climatisation limitée, d'une connexion Wi-Fi peu fiable et de problèmes d'eau chaude lors de certains séjours. Les commentaires concernant les repas sont mitigés, le petit-déjeuner étant souvent décrit comme limité ou parfois froid, bien que certains l'aient trouvé bon. Attendez-vous à une base pratique, avec un entretien et des équipements variables d'un séjour à l'autre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations semblent démodées : les clients citent des ascenseurs lents ou défectueux, des espaces communs chauds avec une climatisation limitée et une salle de sport basique et vieillissante. La piscine a parfois été fermée ou peu attrayante, et le stationnement peut être contraignant.

Avis de voyageur à ce sujet

6

Frances Maria Erika

13 mars 2025

·

A séjourné 2 nuits

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

6

Valerie

19 oct. 2025

·

A séjourné 4 nuits

Our stay at Eastwood Richmonde fell short of expectations for a 4‑star property. The Wi‑Fi was unreliable, and the lift often force shut, which caused some discomfort. For three out of the four days we were there, the hot water did not work, even after an “engineer” tried to fix it. Unfortunately, the issue was never resolved. The air conditioning did not cool properly, and the gym facilities were quite disappointing. Many machines lacked proper pins, and the equipment appeared outdated. A full refurbishment of the fitness area would be a great improvement. We also experienced repeated issues with the room key cards, which staff explained could demagnetize easily, requiring several trips to the concierge. The hallways were extremely warm, and the lifts were very slow, making it inconvenient for guests staying on higher floors. The only positive aspect was the hotel’s proximity to dining areas, which was very handy, and the staff were polite. Overall, the hotel did not live up to 4‑star standards, and there are several areas that need serious attention. Until improvements are made, I would recommend booking elsewhere.

8

Antonio

18 janv. 2025

·

A séjourné 1 nuit

Some features time to upgrade. Thanks

6

Salaya

9 juin 2025

·

A séjourné 2 nuits

The staff at this hotel were truly excellent—very nice, friendly, and respectful. Their warm service really made a positive impression and deserves a full 5 stars. That said, I would give the overall experience 3 stars. The hotel itself was a bit under my expectations, though it does have some nice outdoor areas to roam and relax in. The room was just okay—not particularly impressive, but it was clean, which I appreciated. One thing that surprised me was that the building didn’t have central air conditioning—only the room had AC. I’m not sure if that’s by design or due to a problem with the system, but it did affect the comfort level, especially in the common areas.

6

Wendy

30 nov. 2025

·

A séjourné 7 nuits

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

6

Eleuterio

18 févr. 2023

·

A séjourné 1 nuit

The property is dated and needs renovation of guest rooms. The carpet in our room is stained. Staff are nice and friendly. Easy to get transportation. 30 minutes ride to Bonifacio Global City. Located in Eastwood; a nice dining and shopping destination.

8

Ron

24 janv. 2023

·

A séjourné 1 nuit

Excellent location. Walking distance to everything. Grand hotel, needs updating. Pool closed for renovations. They should make this known on their website. Staff are very good.

4

Michelle

30 déc. 2024

·

Rooms are nice but conditions are awful. Elevators taking forever bec anybody can get on/off elevators. No ac in hallways. Lobby stinks smells like urine. Overpriced cheap hotel.

8

Glen Terrence

16 déc. 2022

·

A séjourné 19 338 nuits

Service was fantastic. Staff were very attentive. Property is going through renovation, which it requires. Conveniently located to business as nd retail.

6

Arthur

28 mars 2024

·

A séjourné 3 nuits

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : si beaucoup ont trouvé les chambres propres, plusieurs ont signalé des odeurs persistantes, des tapis/installations usés et occasionnellement des parasites ou de la saleté dans la salle de bain. Certains ont également noté des problèmes de drainage ou d'inondation.

Avis de voyageur à ce sujet

10

Lorraine

19 févr. 2024

·

A séjourné 3 nuits

Very clean and convenient to shopping everything you need. Feels very safe in and around the property.

4

Adeline

14 sept. 2025

·

A séjourné 3 nuits

The hallway and room smells terrible and hot. AC was only in my room and lobby and im not sure if that's what causing the smell or old carpet.

6

nancy

22 janv. 2025

·

A séjourné 1 nuit

I really love the location, however, the hotel is quite old. The worse for me is the urine smell (dog pee perhaps) in the lobby and it reaches the second floor. I try to avoid the lobby due to the obnoxious smell. The staff is great. They are all so helpful and accommodating. I will have to look for another to stay at when we fly back in a few months. Such a pity.

2

Graeme

20 août 2025

·

A séjourné 2 nuits

The hotel room had a bad smell and the bathroom was unclear with piles of hair left in the shower from what looked like many guests!!

6

Wendy

30 nov. 2025

·

A séjourné 7 nuits

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

10

Janine Surinder Kaur Balvinder

7 juil. 2025

·

A séjourné 4 nuits

Clean rooms and clean hotel

10

Casey

1 mai 2025

·

A séjourné 1 nuit

The room was clean and the staff was friendly

10

Ester Florentina

24 nov. 2025

·

A séjourné 10 nuits

clean and spotless

4

Michelle

30 déc. 2024

·

Rooms are nice but conditions are awful. Elevators taking forever bec anybody can get on/off elevators. No ac in hallways. Lobby stinks smells like urine. Overpriced cheap hotel.

6

Arthur

28 mars 2024

·

A séjourné 3 nuits

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

La qualité des chambres varie des suites spacieuses et modernisées aux espaces démodés présentant des signes d'usure. Les clients ont mentionné une connexion Wi-Fi peu fiable, une eau chaude incohérente et des équipements de base ou manquants dans la chambre tels que des miroirs en pied ou des micro-ondes.

Avis de voyageur à ce sujet

6

Frances Maria Erika

13 mars 2025

·

A séjourné 2 nuits

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

6

Valerie

19 oct. 2025

·

A séjourné 4 nuits

Our stay at Eastwood Richmonde fell short of expectations for a 4‑star property. The Wi‑Fi was unreliable, and the lift often force shut, which caused some discomfort. For three out of the four days we were there, the hot water did not work, even after an “engineer” tried to fix it. Unfortunately, the issue was never resolved. The air conditioning did not cool properly, and the gym facilities were quite disappointing. Many machines lacked proper pins, and the equipment appeared outdated. A full refurbishment of the fitness area would be a great improvement. We also experienced repeated issues with the room key cards, which staff explained could demagnetize easily, requiring several trips to the concierge. The hallways were extremely warm, and the lifts were very slow, making it inconvenient for guests staying on higher floors. The only positive aspect was the hotel’s proximity to dining areas, which was very handy, and the staff were polite. Overall, the hotel did not live up to 4‑star standards, and there are several areas that need serious attention. Until improvements are made, I would recommend booking elsewhere.

10

Grace

27 janv. 2024

·

A séjourné 2 nuits

Great room and facilities! Will stay again! Great staff

6

Salaya

9 juin 2025

·

A séjourné 2 nuits

The staff at this hotel were truly excellent—very nice, friendly, and respectful. Their warm service really made a positive impression and deserves a full 5 stars. That said, I would give the overall experience 3 stars. The hotel itself was a bit under my expectations, though it does have some nice outdoor areas to roam and relax in. The room was just okay—not particularly impressive, but it was clean, which I appreciated. One thing that surprised me was that the building didn’t have central air conditioning—only the room had AC. I’m not sure if that’s by design or due to a problem with the system, but it did affect the comfort level, especially in the common areas.

8

Kenneth

7 sept. 2024

·

A séjourné 1 nuit

Still nice although our rooms this visit were not as nice as our previous visit.

6

Eleuterio

18 févr. 2023

·

A séjourné 1 nuit

The property is dated and needs renovation of guest rooms. The carpet in our room is stained. Staff are nice and friendly. Easy to get transportation. 30 minutes ride to Bonifacio Global City. Located in Eastwood; a nice dining and shopping destination.

8

Melissa

15 mai 2024

·

A séjourné 2 nuits

The rooms have been updated since the last time we stayed there in November 2022. The area around the hotel has an assortment of restaurants, shopping, grocery stores so if you forgot anything, you can readily buy it there. Staff were very friendly and helpful. Will plan to stay again when we fly back to Manila.

10

chona

20 févr. 2025

·

A séjourné 1 nuit

Richmonde is the perfect location to explore Eastwood .It is centrally located with dining and shopping options. Each of the staff was helpful and professional.The hotel suites were spacious, clean and updated . It was perfect for us to meet up with family during this trip to the Philippines.

6

Bernard

21 mars 2023

·

A séjourné 4 nuits

Been here a few years ago property under going renovations. Room was clean and updated nice. Wifi signal was spotty and not very good, hot water temp in the bath was luke warm and bfast Buffett offering was minimal at best. Stayed there a few years ago and much better selections and offerings.

6

Arthur

28 mars 2024

·

A séjourné 3 nuits

Nice reception area, excellent gym facilities, good size suite room and excellent surrounding facilities with malls, F&B etc., but unfortunately that is where the positives end. The room came with unclean floors and bathroom had urine stains on the toilet seat. Best of all, room comes with guests in the form of cockroaches. Other points include unsecured safe, overheating kettle, an iron from the 60's and not all elevators working correctly. Overall, this is an old hotel with no good upkeep, housekeeping or management. It is the only hotel in Eastwood area so looks like I will have to bear with traffic and stay further out of the area for future.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant aimable, attentionné et serviable, avec de nombreux compliments adressés au personnel. Cependant, certains clients ont rencontré des incohérences telles qu'un service de restauration lent, une application irrégulière des règles, des coups à la porte trop tôt ou des problèmes d'enregistrement et de carte de clé.

Avis de voyageur à ce sujet

6

Frances Maria Erika

13 mars 2025

·

A séjourné 2 nuits

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

10

Jane

30 janv. 2025

·

A séjourné 1 nuit

Excellent service!

10

Eileen

5 févr. 2026

·

A séjourné 3 nuits

Close to everything. Clean, friendly staff.

10

Rosanna

7 juin 2024

·

A séjourné 1 nuit

I was truly impressed by the service I received last year that I chose to stay here again. The attentive and polite staff were helpful and efficient with a ready smile. Will stay here again on my next visit.

6

Anthony

25 mai 2025

·

A séjourné 4 nuits

They do not equally enforce dress code. We went to BREAKFAST in PAJAMA and the girl in the suit with short hair told us we cannot eat in dining area and had us eat in lobby. Moments later we see another couple in PAJAMA eating in dining area. Aside from that the rest of staff was kind so giving 3 stars.

8

Ma L

17 juil. 2025

·

A séjourné 3 nuits

The staff are so nice. Very attentive and accomodating, especially Santos and Mr. Dela Cruz. This is the only hotel we go to everytime we are in Manila.

10

Cecilia

27 août 2025

·

A séjourné 9 nuits

We enjoyed staying at Eastwood Richmonde hotel. The staff were really nice and very friendly. Loved the hotel amenities.

10

shannon

15 févr. 2024

·

A séjourné 6 nuits

Great staff, very friendly and helpful. I would definitely stay here again.

10

Pocholo

25 mai 2025

·

A séjourné 4 nuits

Fantastic. Staff were amazing!

8

Maria Zenaida

24 juil. 2025

·

A séjourné 1 nuit

Staff should notify housekeeping of check out time rather than knock earlier than agreed with front desk.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est un atout majeur : situé à l'intérieur ou à côté d'Eastwood Mall, avec des boutiques, des restaurants et des épiceries à quelques pas, et un accès facile dans les environs. Beaucoup l'ont trouvé pratique et sûr pour les voyages d'affaires et de loisirs.

Avis de voyageur à ce sujet

8

Silvestre

3 juil. 2024

·

A séjourné 2 nuits

Close to grocery stores, restaurants, walkable to other places

10

Genelie

22 mars 2025

·

A séjourné 1 nuit

Location

10

Genelie

22 mars 2025

·

A séjourné 3 nuits

Location

10

Renard

24 juin 2025

·

A séjourné 4 nuits

In the Mall and walking distance to restaurants.

10

Jose

19 avr. 2024

·

A séjourné 1 nuit

Excellent location what I’m looking for

10

Perla

13 juin 2025

·

A séjourné 2 nuits

The property has a good location and i like how convenient it is.

8

Pratik

11 mai 2024

·

A séjourné 5 nuits

Good place near the Eastwood city. If you have office in Eastwood then this is the best hotel to stay. My office was just 2 mins walk from hotel. There are many nice food places and Robinsons nearby.

10

Ma L

25 juil. 2024

·

A séjourné 3 nuits

The location is superb!

10

Jenny

21 oct. 2025

·

A séjourné 1 nuit

Great hotel, great location and friendly staff. Breakfast buffet was very good. The hotel is also connected to the mall! Will absolutely stay again.

10

Jose Miguel

27 mai 2024

·

A séjourné 12 nuits

Great location, very convenient, and accessible to all shops.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les repas sont incohérents : le petit-déjeuner est souvent décrit comme limité ou parfois froid, et certains ont signalé des temps d'attente longs au café ou au service d'étage. D'autres ont apprécié le buffet du petit-déjeuner.

Avis de voyageur à ce sujet

6

Frances Maria Erika

13 mars 2025

·

A séjourné 2 nuits

I booked 3 rooms for an event. While the facility itself is lacking (far parking, no full length mirror, no microwave), it would’ve been easy to overlook had the service been okay. Our key card stopped working within the hour of checking in and we were told the room door had to be reset, one of our guests took a long time to get checked in due to staff chatting about personal stuff (in front of her!), we had to ask for bathrobes and were given towels instead, food room service for a guest took 1hr and 45minutes - and had missing items once it arrived, our driver entrusted our car keys to the front desk (in a labeled envelop) and kid you not, when we went to claim it within the hour, the front desk lady had no idea where our keys were. Thank goodness one staff was attentive, knew what he was doing, and was there to do his job and more. His name is Roel. He’s not even the manager but he should be. The rest of the staff that weekend were clueless about what they were doing. There are cheaper hotels that have better service. PS Roel facilitated all the service recovery possible. Richmonde should promote him. The rest of the staff should undergo retraining.

4

Eng Guan

28 mars 2025

·

A séjourné 4 nuits

The breakfast selection is really bad and tastes is poor too.

10

micheal

10 juin 2024

·

A séjourné 2 nuits

Hotel was nice in a great part of town. Breakfast was limited but good

6

Anthony

25 mai 2025

·

A séjourné 4 nuits

They do not equally enforce dress code. We went to BREAKFAST in PAJAMA and the girl in the suit with short hair told us we cannot eat in dining area and had us eat in lobby. Moments later we see another couple in PAJAMA eating in dining area. Aside from that the rest of staff was kind so giving 3 stars.

6

Wendy

30 nov. 2025

·

A séjourné 7 nuits

When we arrived we used the cafe for our evening meal. There was only one other party in the cafe, yet it still took 20 mins to be served our drinks, my husband being told after 20 mins that his choice of beer wasn't available. The hotel seemed more intent on catering for business functions rather than hotel guests. The food was cold and limited by 8.30-0900 breakfast and we had to sit in the foyer to eat instead of inside the cafe. The rooms were clean but our room had a musty smell as if it hadn't been used in a while. The shower took forever to drain and my daughter's room flooded. Numerous times her room card didn't work. Towards the end of our stay the corridor to our room smelled of sewage! Not pleasant! My daughter used the pool, which was freezing and stained her bikini bottoms on the step. The staff were pleasant and accommodating, just a pity the management of the hotel let it down.

6

Dorthe

15 nov. 2023

·

A séjourné 3 nuits

Good value hotel if you need to stay in Eastwood. Breakfast was no good.

10

Jenny

21 oct. 2025

·

A séjourné 1 nuit

Great hotel, great location and friendly staff. Breakfast buffet was very good. The hotel is also connected to the mall! Will absolutely stay again.

6

Bernard

21 mars 2023

·

A séjourné 4 nuits

Been here a few years ago property under going renovations. Room was clean and updated nice. Wifi signal was spotty and not very good, hot water temp in the bath was luke warm and bfast Buffett offering was minimal at best. Stayed there a few years ago and much better selections and offerings.

10

Rodante

8 févr. 2024

·

A séjourné 3 nuits

Coffee was not available in the room on our first day. Found out the following morning.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	59 $US
février	64 $US
mars	64 $US
avril	61 $US
mai	57 $US
juin	63 $US
juillet	65 $US
août	65 $US
septembre	71 $US
octobre	61 $US
novembre	73 $US
décembre	76 $US

di	lu	ma	me	je	ve	sa
1 $62	2 $62	3 $77	4 $62	5 $62	6 $61	7 $61
8	9	10	11	12	13 $61	14 $63
15 $71	16 $69	17 $69	18 $70	19 $73	20 $62	21 $61
22 $63	23	24	25	26 $63	27 $62	28 $63
29 $63	30 $63

Eastwood Richmonde Hotel Quezon City

Prix pour Eastwood Richmonde Hotel Quezon City

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Two-Bedroom Suite

Executive Deluxe Room

Chambre Standard

Executive Superior Room

Suite Deluxe, 1 chambre

One Bedroom Premier

Suite Supérieure, 1 chambre

One Bedroom Suite

Avis des voyageurs sur Eastwood Richmonde Hotel Quezon City

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $62	17 $62
18 $62	19 $62	20 $81	21 $81	22	23 $70	24 $84
25 $62	26 $70	27 $64	28	29 $64	30 $61	31 $61