Wyndham Garden Ankeny

Moldy

The place smelled musty. The pool tile was dirty and the pool was cold. Looks like it was renovated recently, but poorly done. There were no extra pillows available and they were out of pool towels.

The room was clean, but the fit and finish of all the tub area and the bathroom was very poorly done. Plus the toilet was loose from the floor. The shower control valve handle came off in our hand. The TV remote wouldn’t work unless you were standing right close to the TV. The barn door going into the bathroom wouldn’t hardly open far enough to get in the bathroom. Other than that it was pretty nice. Ironing board cover look like it had mold in one end of it.

Check in went well. The room was spacious, but the smell wasn't good. TV, fridge, and microwave worked well. The bed was somewhat uncomfortable and the pillowcases on the larger pillows were too small. The bathroom and the ceilings could use some updating. A pipe under the sink leaked a little. Breakfast was good, and the staff in the dining area was very friendly. The ice maker nearest the room did not work. The children had a blast in the pool area!

Room was very nice. The heating cooling unit was not turned on so it was a little stuffy when we opened up the door. My concern is I did the online check-in told them the time we were going to be there. We arrived 15 minutes after the time I told them, so you would think that with all this technology and wanting to know when we were going to check in that they would go to the room and get the ambient temperature set up for you to enjoy the comfort of the room and yet that was not done so little disappointed about that but our room location was perfect for our dogs to go outside to walk them. It was right next to an exit door and the room itself was very clean. Bathroom was nice. Everything else was nice.