Mercure Düsseldorf Kaarst

Name: Mercure Düsseldorf Kaarst
Address: Königsberger Strasse 20, Kaarst, North Rhine-Westphalia, Germany, Kaarst, North Rhine-Westphalia, Germany
Rating: 7.8

"Loved the breakfast"

"Conveniently located"

"Convenient parking"

"Excellent in-house restaurant"

"Clean rooms"

"Staff provided great service"

Amenities

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

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Property description

Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a televis...

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Guest reviews

7.8

Good

Based on 1,103 verified reviews

Who stays here?

Business

56%

Couple

16%

Family

19%

Group

3%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Düsseldorf Kaarst, travellers highlight spacious quiet rooms and generally clean spaces, while recurring drawbacks include paid parking, an out-of-town industrial setting, and intermittent pool or sauna availability plus unreliable air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Andreas

Dec 20, 2025

·

Stayed 2 nights

The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night

10

Bartlomiej

Dec 5, 2025

·

Stayed 1 night

Best

10

Halima

Nov 26, 2025

·

Stayed 2 nights

Very clean, staff very friendly, near the freeway. I would book again if i go back.

10

Manuel

Nov 24, 2025

·

Stayed 1 night

Top

2

Walid

Nov 19, 2025

·

Stayed 1 night

The hotel is in Kaarst not in Dusseldorf.. in terms of transportation and access it is not suitable at All,...people who works there are so rude and unprofessional.. you can an hour waiting to be check in with negligence from their part . As well they gave us a small room with a huge toilet,for disabled people .. they regused to change .awful hotelcand not recommended at all .

Königsberger Strasse 20, Kaarst, North Rhine-Westphalia, Germany

Location

Located in Kaarst, Mercure Hotel Düsseldorf Kaarst is in the business district, within a 15-minute drive of Düsseldorf Christmas Market and Rhine Promenade. This hotel is 9 mi (14.4 km) from Konigsallee and 10.5 mi (16.9 km) from University Hospital.

Lake Kaarster(2.7 miles)

Port of Neuss(4.7 miles)

Golf Club Rittergut Birkhof(5.3 miles)

Freizeitpark Heerdt(6.2 miles)

Jever Fun Skihalle(6.7 miles)

Seestern(7.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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