I strongly advise against staying at Radisson Resort Miami Beach. We were robbed on hotel premises — in the pool area. At the time, the gate leading to the public pathway and beach was broken and left open, allowing unrestricted access to anyone from outside. There was no visible security present. Even more concerning, the doors from the pool area into the hotel building were also broken and could be opened without a key card. This represents a complete failure of basic security. The situation is even more serious considering that the stolen bag contained a room key with the room number. Despite this, the front desk did not treat the incident as a security threat. We were also told that security cameras are basically useless because of sun glare. In Miami, that’s not an excuse — it’s negligence. Throughout the stay, loud parties from a neighboring hotel continued until 1–2 AM every night. Traveling with a 10-year-old child, this made rest impossible and caused significant stress. The hotel denied responsibility and showed no real concern. This is not just poor service — this is a serious safety issue. Avoid if you value your security.
I strongly advise against staying at Radisson Resort Miami Beach. We were robbed on hotel premises — in the pool area. At the time, the gate leading to the public pathway and beach was broken and left open, allowing unrestricted access to anyone from outside. There was no visible security present. Even more concerning, the doors from the pool area into the hotel building were also broken and could be opened without a key card. This represents a complete failure of basic security. The situation is even more serious considering that the stolen bag contained a room key with the room number. Despite this, the front desk did not treat the incident as a security threat. We were also told that security cameras are basically useless because of sun glare. In Miami, that’s not an excuse — it’s negligence. Throughout the stay, loud parties from a neighboring hotel continued until 1–2 AM every night. Traveling with a 10-year-old child, this made rest impossible and caused significant stress. The hotel denied responsibility and showed no real concern. This is not just poor service — this is a serious safety issue. Avoid if you value your security.
