The Rutland Hotel

Staff at reception where exceptional. Pleasant, helpful and thoughtfull. Free parking v nice breakfast

You get what you pay for and while there was nothing particularly wrong with The Rutland, you are aware you are staying in a budget hotel. The staff I spoke to were great but trying to order anything when reception werent available was pointless - didnt get served for a drink in the reception area and went to the room to order room service instead, which I cancelled after 20 minutes and no show - next time I'd book a premier inn or something rather than chance somewhere like this. Its a dated building and it shows - I feel like it has a specific target audience and I wasnt that

Shower in our room the thermostatic control was faulty . water was extremely hot and could not be regulated. Needs urgent attention as it s a safety issue.

The corridors needed painting and the carpets and bedrooms need modernising but it was a clean hotel with basic amenities. Staff were pleasant and the breakfast was very good with lovely cooked food. Very good value for money

Breakfast was fine and staff were really friendly. But hotel is really shabby, I was pretty shocked compared to pictures. Room wasn't the cleanest.