The Forest Lodge at Camp John Hay

Dans son ensemble aucun reproche Parcontre certains employés auraient besoin d'être plus entraînés au niveau du service

simple

Wish they had airconditioning in our 1 bedrm suite. It was warm during the daytime.

Toilet kept plugging. We were told by the manager that we could not put toilet paper in the toilet and needed to put in the bin. That is disgusting! The room was in bad condition with stained furniture and beaten-up cheap cabinets. The kitchenette was a joke with no accessories other than a microwave and small refrigerator. The cabinets were completely empty. And finally, upon checking out we had to wait in the lobby for 15 minutes while our room was inspected as if we were trying to steal things. Not a nice send off at all. On the positive side, the grounds were beautiful and most of the staff was friendly and tried to be helpful. But there were too many problems for us to enjoy our stay.

Staff always great. Facility getting dated, but still clean. Always a great stay there.