Name: Hotel Indigo Alishan by IHG
Address: No. 20, Longtou, Fanlu, Taiwan, Fanlu, Chiayi County, Taiwan
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 840 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, Hotel Indigo Alishan by IHG stands out for friendly, responsive service, comfortable rooms, and striking rooftop facilities with sunrise views, while dining earns praise for breakfast but recurring notes about high prices and limited dinner choices.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Kelly

9 Jan 2026

·

Stayed 2 nights

the service is excellent

10

Lee

3 Dec 2025

·

Stayed 1 night

Friendly staffs provided excellent services.

8

Janet

26 Nov 2025

·

Stayed 2 nights

The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!

10

Adrian

5 Sept 2025

·

Stayed 2 nights

Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.

10

Rosing

19 May 2025

·

Stayed 2 nights

We like this hotel very new with good service

No. 20, Longtou, Fanlu, Taiwan

Location

Located in Fanlu, Hotel Indigo Alishan by IHG is within a 15-minute drive of Longtouping and YuyupasTsou Cultural Park. This luxury hotel is 23.5 mi (37.9 km) from Alishan National Forest Recreation Area and 6.5 mi (10.5 km) from Fenqihu Old Street.

Longtouping(0.7 Miles)

Xiding Eryanping Trail Cloud Viewing Platform(2.6 Miles)

Eryanping Trail(3 Miles)

Xi Dong Alishan National Scenic Area(3.2 Miles)

YuyupasTsou Cultural Park(3.2 Miles)

Trail of Tea Trailhead(3.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. Specific details regarding the type of parking (private/public, covered/uncovered) and any associated costs are not provided.

Yes, breakfast is offered, but specific details about the type (continental, buffet, etc.) and associated costs are not provided. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom.

The standard check-in time is 16:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers several accessibility features, including elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.

The hotel is located in Fenchihu, Chiayi County, Taiwan. It is approximately 1.2 miles (2 km) from Alishan Forest Railway Garage Park, 18 miles (29 km) from Alishan National Scenic Area, and 52 miles (84 km) from Chiayi Airport. Public transport options are not specified.

Yes, the hotel features an outdoor swimming pool. Specific details regarding whether it is heated or operational hours are not provided.

Yes, the hotel offers airport shuttle services. Specific details regarding pricing, service hours, and how to arrange the transfer are not provided.

Hotel Indigo Alishan by IHG

Amenities

Property description

Book on Vio