Crystalbrook Riley
US$ 225
/noite
Média para setembro
Preços para Crystalbrook Riley
Selecione datas para ver preços e disponibilidade
US$ 225
/noite
Média para setembro
Preços médios mensais
Em Crystalbrook Riley, o preço por noite é, em média, US$ 151 no mês mais barato (janeiro) e US$ 306 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 151 |
| fevereiro | US$ 186 |
| março | US$ 177 |
| abril | US$ 178 |
| maio | US$ 195 |
| junho | US$ 204 |
| julho | US$ 293 |
| agosto | US$ 306 |
| setembro | US$ 225 |
| outubro | US$ 215 |
| novembro | US$ 166 |
| dezembro | US$ 169 |
J
F
M
A
M
J
J
A
set. · US$ 225
S
O
N
D
Mais caro: agosto (aprox. US$ 306)
Mais barato: janeiro (aprox. US$ 151)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma sala de fitnes...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma sala de fitness aberta 24 horas e aluguer de bicicletas. Wi-fi grátis, serviços de concierge e um salão de festas são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, um serviço de limpeza a seco e uma receção aberta 24 horas. Este hotel tem 6 salas de reuniões, para organizar os seus eventos. Há estacionamento no local.
Restaurante
Saboreie magníficos exemplos da cozinha asiática no Paper Crane, um restaurante junto à piscina onde pode contemplar a vista para o oceano ou jantar ao ar livre. Se preferir o aconchego dos lençóis, confira a ementa do serviço de quarto (a horas específicas). Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges. O hotel serve pequenos-almoços completos diariamente entre as 6:30 e as 10:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 311 quartos com ar condicionado e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia nCrystalbrook Riley, ficará numa localização central em Cairns, a alguns passos de Cairns Esplanade e a 12 minuto(s) a pé de Cairns Marlin Marina. Este hotel de luxo está a 1,2 km (0,7 mi) de Reef Fleet Terminal e a 22,6 km (14 mi) de Praia Palm Cove.
O que há nas proximidades
Muddy's Playground(0.1 milhas)
Cairns Esplanade(0.1 milhas)
St Monica's Cathedral(0.2 milhas)
Bulmba-ja Arts Centre(0.2 milhas)
Cairns Private Hospital(0.2 milhas)
Michaelmas Cay(0.3 milhas)
Cairns Esplanade Lagoon(0.4 milhas)
Mercados Nocturnos de Cairns(0.4 milhas)
Cairns Performing Arts Centre(0.4 milhas)
Cairns Base Hospital(0.4 milhas)
Icon Cancer Centre Cairns(0.5 milhas)
Galeria Regional de Cairns(0.5 milhas)
Cairns Mudflats(0.6 milhas)
Cairns Museum(0.6 milhas)
Cairns Marlin Marina(0.6 milhas)
O aeroporto preferencial para Crystalbrook Riley é o de Cairns, Queensland (CNS-Aeroporto Internacional de Cairns)(3.7 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
131-141 The Esplanade, Tropical North Waterfront, Cairns, Queensland, Austrália
Muddy's Playground (0.1 milhas)
Cairns Esplanade (0.1 milhas)
St Monica's Cathedral (0.2 milhas)
Bulmba-ja Arts Centre (0.2 milhas)
Cairns Private Hospital (0.2 milhas)
Michaelmas Cay (0.3 milhas)
Opções de quartos
6
Quarto Duplo Standard, 2 camas de casal (Resort King)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
743 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
8
Quarto, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
301 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
4
Quarto Standard, 1 cama king-size, varanda, vista para o resort (Resort King)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Twin
Detalhes do quarto
2 Camas Individuais
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Standard
Detalhes do quarto
2 Camas Individuais
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
721 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Standard, 1 cama king-size, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
344 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite Signature, 2 quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
e 1 Sofá-Cama
Dormidas 5
904 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Familiar (Urban View)
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 6
689 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Familiar (Resort View)
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 6
689 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
8
Quarto Familiar, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 6
689 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
721 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Crystalbrook Riley
8.9
Fabuloso
Com base em 1.697 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Crystalbrook Riley, viajantes destacam um resort bonito e moderno, com uma piscina em estilo lago deslumbrante, vistas cênicas do oceano e uma localização conveniente na Esplanade, juntamente com um serviço geralmente amigável que torna a propriedade relaxante e ideal como base em Cairns.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Crystalbrook Riley, viajantes destacam um resort bonito e moderno, com uma piscina em estilo lago deslumbrante, vistas cênicas do oceano e uma localização conveniente na Esplanade, juntamente com um serviço geralmente amigável que torna a propriedade relaxante e ideal como base em Cairns.
Os pontos negativos comuns incluem um cheiro recorrente de mofo ou umidade nos quartos, serviço de quarto inconsistente e ar condicionado que pode ser difícil de regular ou limitado a temperaturas mais altas. Alguns hóspedes também enfrentaram problemas de design no banheiro ou inundações em quartos acessíveis, frustrações ocasionais com cobranças ou depósitos, e bares ou o terraço fechando em determinados dias. No geral, espere uma estadia em um resort elegante com ótimas piscinas e localização, mas verifique a alocação do seu quarto e a circulação do ar no início.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas em estilo lago e o serviço de bar à beira da piscina são consistentemente elogiados, embora as espreguiçadeiras possam ser difíceis de encontrar e o local possa parecer lotado. A academia é básica, a temperatura/disponibilidade da spa ou da banheira de hidromassagem é ocasionalmente um problema, o bar no terraço às vezes fecha em determinados dias e o estacionamento é fácil.
Avaliações dos hóspedes relacionadas
10
Christy
7 de out. de 2025
·
A estadia foi de 3 noites
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
10
Mary
21 de ago. de 2024
·
A estadia foi de 4 noites
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
10
Rachel
4 de set. de 2025
·
A estadia foi de 4 noites
Was a lovely break away. Only thing I would like to mention. Maybe monitor the pool area, quite a few people we noticed leaving pool area and leaving a towel or bag as to save their seats/lounger.
Was a lovely break away. Only thing I would like to mention. Maybe monitor the pool area, quite a few people we noticed leaving pool area and leaving a towel or bag as to save their seats/lounger.
10
Kimberley
16 de mai. de 2025
·
A estadia foi de 2 noites
More swimming pools than I could use including a dedicated 25m lap pool. Everything else is within a 20 minute walk.
More swimming pools than I could use including a dedicated 25m lap pool. Everything else is within a 20 minute walk.
10
William
11 de mai. de 2025
·
A estadia foi de 5 noites
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
10
Jarkko
18 de nov. de 2024
·
A estadia foi de 3 noites
Very nice hotel close to Cairns cener and airport. Nice and clean rooms with view. Big pool but not enough sun beds. All of them were reserved with towels already by 8 am! No shower at the pool.
Very nice hotel close to Cairns cener and airport. Nice and clean rooms with view. Big pool but not enough sun beds. All of them were reserved with towels already by 8 am! No shower at the pool.
10
Sandra
16 de set. de 2025
·
A estadia foi de 3 noites
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
10
Bogoja
14 de abr. de 2025
·
A estadia foi de 7 noites
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
6
Alexander
4 de out. de 2025
·
A estadia foi de 4 noites
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
10
JULIE
19 de out. de 2023
·
A estadia foi de 5 noites
The resort is great, gym could have more equipment though, Thr highlight definitely is the Buffet breakfast!!!
The resort is great, gym could have more equipment though, Thr highlight definitely is the Buffet breakfast!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acham as áreas limpas, mas relatórios recorrentes mencionam cheiro de mofo ou umidade nos quartos, carpetes manchados, poeira e pragas ocasionais, além de serviço de quarto inconsistente ou atrasado e falta de reposição. Alguns banheiros deixaram o chão molhado devido à má drenagem ou cortinas curtas.
Avaliações dos hóspedes relacionadas
6
Zoe Annette
24 de jan. de 2025
·
A estadia foi de 4 noites
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
4
April
26 de jul. de 2025
·
A estadia foi de 4 noites
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
6
Phillip
2 de jan. de 2026
·
A estadia foi de 2 noites
I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.
I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.
2
Jackson
5 de abr. de 2025
·
A estadia foi de 1 noite
Our room was quite dirty, alot of mould build up, room was musky and dust was built up in areas if it wasnt for the room tye property is nice but i would not use there accommodation or recommend a room to anyone.
Our room was quite dirty, alot of mould build up, room was musky and dust was built up in areas if it wasnt for the room tye property is nice but i would not use there accommodation or recommend a room to anyone.
6
Anita
22 de dez. de 2024
·
A estadia foi de 1 noite
Our room smelt mouldy. The towels smelt mouldy. Just all over the place smelt mouldy. The room was nice and clean enough, if the room didn’t smell so bad it would have been a nice place to stay.
Our room smelt mouldy. The towels smelt mouldy. Just all over the place smelt mouldy. The room was nice and clean enough, if the room didn’t smell so bad it would have been a nice place to stay.
8
Sonya
20 de set. de 2025
·
A estadia foi de 4 noites
Lovely resort with friendly staff. Rooms could do with a deep clean with lots of dust build up in rooms. I also filled in their form twice to decline a room clean. Room was cleaned both times and no credit received which was disappointing. It's a great idea - just needs to be better executed.
Lovely resort with friendly staff. Rooms could do with a deep clean with lots of dust build up in rooms. I also filled in their form twice to decline a room clean. Room was cleaned both times and no credit received which was disappointing. It's a great idea - just needs to be better executed.
6
Alexander
4 de out. de 2025
·
A estadia foi de 4 noites
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
8
Jovita
21 de abr. de 2025
·
A estadia foi de 3 noites
Nice hotel and in a good location. Bed was comfortable, and nice amenities in the room. We did however have to move the room due to ants in the first room and a spider in the second room. It’s Cairns, it’s hot, it’s humid, some of this is probably unavoidable, but when you have to move twice it’s not great. Staff were very accommodating and helpful though, thank you for that!
Nice hotel and in a good location. Bed was comfortable, and nice amenities in the room. We did however have to move the room due to ants in the first room and a spider in the second room. It’s Cairns, it’s hot, it’s humid, some of this is probably unavoidable, but when you have to move twice it’s not great. Staff were very accommodating and helpful though, thank you for that!
8
Wade
10 de jan. de 2026
·
A estadia foi de 1 noite
Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.
Overall, enjoyable, but a bit too expensive. Particularly good breakfast buffet - but rather expensive. The breakfast buffet is quite similar but actually slightly better at Crystalbrook Bailey, where it's also significantly cheaper. Room had an okay view but was only a few floors up, so it was more of trees than of the ocean. No road noise at all, surprisingly - good sound insulation. Never heard anything from surrounding rooms either. The bathroom tended to flood when the shower was used - looks like the floor simply doesn't slope towards the drain, so water easily creeps out of the shower and all over the bathroom floor. Ventilation was also poor so condensation formed on the air-conditioned walls and countertop, making everything damp. Kinda gross. The floor to ceiling windows were nice, but the odd shape of the room made its layout awkward and meant there wasn't a lot of counter space nor seating. The bathroom had almost no counter space.
8
Jodie
27 de out. de 2025
·
A estadia foi de 1 noite
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos modernos e confortáveis com uma decoração atraente, bom isolamento acústico e muitos com excelentes vistas para o mar ou para a piscina; as camas são amplamente elogiadas. Os pontos negativos incluem alguns quartos acessíveis no andar inferior ou mal alocados com vistas ruins, iluminação limitada ou espaço no balcão, janelas seladas na torre e ar condicionado limitado em torno de 21C, ruído ocasional do bar e problemas esporádicos com Wi-Fi/iPad.
Avaliações dos hóspedes relacionadas
10
Mary
21 de ago. de 2024
·
A estadia foi de 4 noites
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
Room was very quiet and restful with a beautiful view. Unfortunately the lounge with the 360 degree view from the 12th floor was closed the nights we were there. VERY disappointing since it was one of the draws for us to stay at this hotel.
10
Amanda
26 de dez. de 2025
·
A estadia foi de 1 noite
Great views
Great views
10
William
11 de mai. de 2025
·
A estadia foi de 5 noites
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
10
Klara
19 de jan. de 2025
·
A estadia foi de 4 noites
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time. Great place to stay ;)
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time. Great place to stay ;)
8
Oya
27 de nov. de 2023
·
A estadia foi de 1 noite
We stayed at the tower building, but unfortunately the room was on the third floor so the view from the room was not so good. It was not worth paying higher for the lower floor of the building.
We stayed at the tower building, but unfortunately the room was on the third floor so the view from the room was not so good. It was not worth paying higher for the lower floor of the building.
10
Damon
2 de fev. de 2026
·
A estadia foi de 1 noite
Great location, rooms and facilities
Great location, rooms and facilities
8
Rebecca
26 de jul. de 2023
·
A estadia foi de 12 noites
View,but 11 floor was so noisy from the bar above couldn’t get to sleep till midnight,feel like I need another holiday,room needs maintenance.Everything else was great.
View,but 11 floor was so noisy from the bar above couldn’t get to sleep till midnight,feel like I need another holiday,room needs maintenance.Everything else was great.
6
Alexander
4 de out. de 2025
·
A estadia foi de 4 noites
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
Great view in the tower, comfy bed, nice bathroom with a hot shower. However, the room had a musty smell that was off putting, found out later that by turning off the AC the smell went away. I was initially told the carpet was replaced and was the cause of the smell but it was actually coming from the AC vents. I didn’t bother asking for another room since I had a booked itinerary everyday and didn’t want to play the game of switching rooms just to not have the problem go away. So I left the AC on while I was away and turned it off when I returned in the evening. Also the one day I had time for the hot tub, it was out of order which was disappointing.
8
Steve
15 de set. de 2024
·
A estadia foi de 7 noites
Pool was in a great spot for the sun. Calypso bar lovely place to spend an afternoon. Only negative thing was the rooms ac . Couldnt set the temp below 21 and when reported to reception they did something on the computer at reception so the ac only went on full fan and full cooling ,so it would stay down to 14 deg .The service guy never showed up after requesting 3 times .
Pool was in a great spot for the sun. Calypso bar lovely place to spend an afternoon. Only negative thing was the rooms ac . Couldnt set the temp below 21 and when reported to reception they did something on the computer at reception so the ac only went on full fan and full cooling ,so it would stay down to 14 deg .The service guy never showed up after requesting 3 times .
8
Jodie
27 de out. de 2025
·
A estadia foi de 1 noite
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
We were disappointed that we were put in a disability room, firstly because we believe these should be kept for people or genuinely need it. And secondly because we felt that we had no bathroom bench space, the shower completely flooded the entire bathroom. We are also wouldn’t work out the lights at all, it was either one small light on near the bed or absolute darkness. Pretty disappointing for $305 a night.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como atenciosa, prestativa e proativa, com check-ins rápidos e upgrades ocasionais. Também existem reclamações recorrentes sobre respostas lentas ou inconsistentes, erros de cobrança/depósito e algumas interações rudes ou pouco prestativas.
Avaliações dos hóspedes relacionadas
8
Poh-Loong
17 de jul. de 2023
·
A estadia foi de 3 noites
Dining is one of the weaker offerings - had better options at other Crystalbrook properties. Room was excellent. Timing of housekeeping was variable - between 3pm and 6pm - which made it difficult to decide when to return to the room. Front desk was disappointing - even had an desk attendant argue with me when I had been following the instructions of another staff member. Got the “death” stare from the duty manager and not even a “thank you for staying with us” after spending a lot of money at the hotel.
Dining is one of the weaker offerings - had better options at other Crystalbrook properties. Room was excellent. Timing of housekeeping was variable - between 3pm and 6pm - which made it difficult to decide when to return to the room. Front desk was disappointing - even had an desk attendant argue with me when I had been following the instructions of another staff member. Got the “death” stare from the duty manager and not even a “thank you for staying with us” after spending a lot of money at the hotel.
10
Gary
16 de jun. de 2025
·
A estadia foi de 1 noite
This was our second stay at the Crystalbrook Riley and if was amazing both times, the facilities and staff are fantastic. We highly recommend the Crystalbrook Riley.
This was our second stay at the Crystalbrook Riley and if was amazing both times, the facilities and staff are fantastic. We highly recommend the Crystalbrook Riley.
10
Cathryn
17 de jan. de 2025
·
A estadia foi de 2 noites
Service is 10/10. Prompt attention on feedback that made our stay even more amazing! Quini went above and beyond! Thank you Quini. Love, love, love the pool. Take me back already! Cathryn
Service is 10/10. Prompt attention on feedback that made our stay even more amazing! Quini went above and beyond! Thank you Quini. Love, love, love the pool. Take me back already! Cathryn
10
Janene
22 de jan. de 2026
·
A estadia foi de 1 noite
bed was very comfortable and staff friendly
bed was very comfortable and staff friendly
10
Ashley
18 de mar. de 2025
·
A estadia foi de 4 noites
We had the best time at the Riley. Sam at reception was incredible! She heard it was our honeymoon and upgraded our room and there was even a bottle of sparkling wine when we arrived. She also gave us a bunch of great recommendations for restaurants in Cairns. We’d love to come back and would definitely stay at Crystalbrook Riley again.
We had the best time at the Riley. Sam at reception was incredible! She heard it was our honeymoon and upgraded our room and there was even a bottle of sparkling wine when we arrived. She also gave us a bunch of great recommendations for restaurants in Cairns. We’d love to come back and would definitely stay at Crystalbrook Riley again.
6
Nadi
18 de jun. de 2025
·
A estadia foi de 3 noites
Great location and staff were super lovely.
Great location and staff were super lovely.
6
Jeff
27 de jul. de 2024
·
A estadia foi de 5 noites
Front of house staff were unfriendly on check. We were kept waiting for an age. When checked in we had asked for a see view room many months earlier, the room looked straight into the trees across the road. We were moved to another room that had a view but was a lesser standard room than we paid for without the same amenities. I advised we were happy to take the room if we could be refunded the difference. We were upgraded to a tower room which we were pleasantly surprised. It took over 2 hours after coming in from a late flight to get to a suitable room. During our stay we ordered room service but there was no area in the room to actually sit and eat with its design. The booking system for in room dining is on tablet and no options for non alcoholic drinks were available. The bed was very comfortable. Housekeeping however kept changes very minimal beyond making the bed. The hotel has the potential to be a really great hotel however the current staff, housekeeping and upkeep really drag it down (besides manager Rachel who was fantastic!). The hotel also takes a $100 a night bond. For my 5 nights it was $500 that’s charged to you, not just a hold as most hotels around the world do. Upon checkout they then want to charge you again, rather than take it from the bond. So be wary. It a good hotel that doesn’t reach its potential and it probably rated more highly then it should be. Great views though.
Front of house staff were unfriendly on check. We were kept waiting for an age. When checked in we had asked for a see view room many months earlier, the room looked straight into the trees across the road. We were moved to another room that had a view but was a lesser standard room than we paid for without the same amenities. I advised we were happy to take the room if we could be refunded the difference. We were upgraded to a tower room which we were pleasantly surprised. It took over 2 hours after coming in from a late flight to get to a suitable room. During our stay we ordered room service but there was no area in the room to actually sit and eat with its design. The booking system for in room dining is on tablet and no options for non alcoholic drinks were available. The bed was very comfortable. Housekeeping however kept changes very minimal beyond making the bed. The hotel has the potential to be a really great hotel however the current staff, housekeeping and upkeep really drag it down (besides manager Rachel who was fantastic!). The hotel also takes a $100 a night bond. For my 5 nights it was $500 that’s charged to you, not just a hold as most hotels around the world do. Upon checkout they then want to charge you again, rather than take it from the bond. So be wary. It a good hotel that doesn’t reach its potential and it probably rated more highly then it should be. Great views though.
10
HUW
28 de nov. de 2025
·
A estadia foi de 1 noite
Heather was outstanding.
Heather was outstanding.
4
Jenna
24 de abr. de 2025
·
A estadia foi de 3 noites
Check your bank statement closely after staying here. They charged me twice for parking, for a breakfast I didn’t eat, and the damage deposit. Still waiting for these charges to be resolved after a few weeks Really nice hotel, great pool, room was clean etc. but the issues with charges really turned me off. Also the iPad in the room is how you order room service but our was missing the case to charge it on the dock so had to get someone to bring a charge cord and then when we did order room service it didn’t go through anyways. We were offered a free breakfast so that was good compensation but then they ended up charging us for the breakfast the next day which we didn’t even attended because I was at a skydiving event. So the hotel was really nice place to stay but I think they have some issues with management or some areas
Check your bank statement closely after staying here. They charged me twice for parking, for a breakfast I didn’t eat, and the damage deposit. Still waiting for these charges to be resolved after a few weeks Really nice hotel, great pool, room was clean etc. but the issues with charges really turned me off. Also the iPad in the room is how you order room service but our was missing the case to charge it on the dock so had to get someone to bring a charge cord and then when we did order room service it didn’t go through anyways. We were offered a free breakfast so that was good compensation but then they ended up charging us for the breakfast the next day which we didn’t even attended because I was at a skydiving event. So the hotel was really nice place to stay but I think they have some issues with management or some areas
10
JACQUELINE
14 de dez. de 2025
·
A estadia foi de 5 noites
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização na Esplanade, a uma curta distância a pé da marina, restaurantes e do centro da cidade, com vista para o oceano e um trecho geralmente mais tranquilo. Alguns hóspedes observam uma caminhada de 10 a 20 minutos até áreas mais movimentadas.
Avaliações dos hóspedes relacionadas
10
Moon Sun
11 de nov. de 2025
·
A estadia foi de 2 noites
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
10
Joyce
23 de jan. de 2025
·
A estadia foi de 6 noites
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
10
Douglas Scott
14 de out. de 2024
·
A estadia foi de 4 noites
Right on the Esplanade, easy walk to the central areas with all the restaurants, the marina, etc - but far enough away that it's quieter, not as noisy.
Right on the Esplanade, easy walk to the central areas with all the restaurants, the marina, etc - but far enough away that it's quieter, not as noisy.
8
Cristiana-Maria
15 de nov. de 2024
·
A estadia foi de 2 noites
Very nice hotel very conveniently located
Very nice hotel very conveniently located
10
Jaymee Louise
19 de jul. de 2025
·
A estadia foi de 3 noites
Quiet and clean. Perfect location for walking around the centre
Quiet and clean. Perfect location for walking around the centre
10
Garry Lee
30 de jul. de 2025
·
A estadia foi de 5 noites
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
10
Mark
27 de out. de 2025
·
A estadia foi de 1 noite
great location and quality accommodation
great location and quality accommodation
10
Christopher
17 de set. de 2023
·
A estadia foi de 1 noite
The location of CrystalBrook Riley was everything.Perfectly positioned,close proximity to Cairn’s city,shopping malls,restaurants and supermarkets.
The location of CrystalBrook Riley was everything.Perfectly positioned,close proximity to Cairn’s city,shopping malls,restaurants and supermarkets.
10
Nancy
8 de nov. de 2025
·
A estadia foi de 2 noites
Great location on the esplanade, excellent facility, clean, good service
Great location on the esplanade, excellent facility, clean, good service
10
Joseph
25 de nov. de 2025
·
A estadia foi de 3 noites
Location was wonderful
Location was wonderful
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os restaurantes, bares e coquetéis no local são populares, e muitos apreciaram o buffet de café da manhã e o pedido à beira da piscina. O feedback é misto em relação ao custo-benefício e à consistência: os preços podem ser altos, o café pode não estar incluído no café da manhã, os cardápios são limitados às vezes e os locais (incluindo Rocco) às vezes fecham mais cedo ou em determinados dias.
Avaliações dos hóspedes relacionadas
10
Tanja
4 de ago. de 2025
·
A estadia foi de 4 noites
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
6
Gary
15 de mar. de 2025
·
A estadia foi de 5 noites
Mixed bag. On the plus side the view from Rocco's is memorable and they pool/s warm and large however the pools also were an unnecessary maze to navigate between. The Calypso staff, indeed most staff, were helpful. Our room had some carpet stains and didn't have any proper mugs for coffee or tea just tiny demi-tasse. I know that breakfast buffet is self service but they didn't have either cups or silverware and had a lacked a positive attitude and said they were too busy to provide those basics. Decent beautiful place but pretty average for a 5 star property with premium prices
Mixed bag. On the plus side the view from Rocco's is memorable and they pool/s warm and large however the pools also were an unnecessary maze to navigate between. The Calypso staff, indeed most staff, were helpful. Our room had some carpet stains and didn't have any proper mugs for coffee or tea just tiny demi-tasse. I know that breakfast buffet is self service but they didn't have either cups or silverware and had a lacked a positive attitude and said they were too busy to provide those basics. Decent beautiful place but pretty average for a 5 star property with premium prices
6
Sue
30 de mar. de 2025
·
A estadia foi de 2 noites
Waited 45mins for my meal and it was wrong . Then they charged me 18% without asking me . Will never stay there again . I am away on business a lot as you can see on my free nights .
Waited 45mins for my meal and it was wrong . Then they charged me 18% without asking me . Will never stay there again . I am away on business a lot as you can see on my free nights .
10
William
11 de mai. de 2025
·
A estadia foi de 5 noites
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
This is a resort hotel and delivers well in that regard. The restaurants on site and available pool side service are very convenient, provide many options and are reasonably priced by hotel standards. We had a room up on the tower which had an amazing view of the sea to wake up to. The room was generously sized, well appointed and well supported by housekeeping. It was a great room and no complaints but the cost of the excellent floor to ceiling viewing is that the windows do not open. That said when I return I will try to get one of the pool facing rooms with a balcony that faces the ocean. The view might be a little less but you an have the sliding glass door open to enjoy the sounds and the fragrances of the sea, it is a very nice tranquilizer if you are not a coastal resident. The pool has 3 sections that functionally segregates users by types with the knee high screechers favoring the sand area. There are deep enough areas to truly swim and plenty of places to just have a refreshing soak, in the sun or out. There is also a heated spa that is nice in the later evening after the air cools a bit. Pool side service is very good for food and drinks. The beach board walk is right across the street from the hotel and it is a lovely walk in a parkland in either direction. It is very well lit at night and very pretty. I always felt absolutely safe at any hour The wharf for boat tours and great restaurants are less than 15 minutes away. Heartily recommended
8
Daniel
27 de out. de 2024
·
A estadia foi de 3 noites
We recently stayed at the Crystalbrook Riley, and overall, it was a good experience. However, a few aspects of the breakfast service left much to be desired. When paying for the buffet breakfast, it’s reasonable to expect that coffee would be included, but it wasn’t, which was disappointing. Additionally, the breakfast itself didn’t feel worth the price. The variety and quality of food didn’t quite live up to our expectations, especially for the cost. The service and table maintenance at the buffet were also underwhelming. Tables often weren’t cleared promptly, and the general atmosphere felt lackluster, which detracted from the overall experience. While the stay was enjoyable in other aspects, the breakfast certainly needs improvement to match the hotel’s standards.
We recently stayed at the Crystalbrook Riley, and overall, it was a good experience. However, a few aspects of the breakfast service left much to be desired. When paying for the buffet breakfast, it’s reasonable to expect that coffee would be included, but it wasn’t, which was disappointing. Additionally, the breakfast itself didn’t feel worth the price. The variety and quality of food didn’t quite live up to our expectations, especially for the cost. The service and table maintenance at the buffet were also underwhelming. Tables often weren’t cleared promptly, and the general atmosphere felt lackluster, which detracted from the overall experience. While the stay was enjoyable in other aspects, the breakfast certainly needs improvement to match the hotel’s standards.
8
Emily
9 de jun. de 2024
·
A estadia foi de 5 noites
Great hotel, lovely rooms, delighted pool and good bar options. Location is great as its on the edge of the centre so a bit more relaxing but easy to access everything. Only improvement area is the lunch/dinner menu at Paper Plane. Very hit or miss and quite pricey for what it is.
Great hotel, lovely rooms, delighted pool and good bar options. Location is great as its on the edge of the centre so a bit more relaxing but easy to access everything. Only improvement area is the lunch/dinner menu at Paper Plane. Very hit or miss and quite pricey for what it is.
10
Sandra
16 de set. de 2025
·
A estadia foi de 3 noites
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
Great modern resort on the esplanade in Cairns. Clean and modern rooms with great amenities. Loved the bottle refill station! Resort pool was well presented, clean and very appealing. Great restaurants and bars within the resort, plenty of options.
8
Christina
2 de dez. de 2024
·
A estadia foi de 5 noites
Hotel is newer, and the room was good. We stayed in an ocean view room and it was a beautiful view. Restaurants (paper crane and rocco) were good. Food (restaurants and room service) could be improved by offering more basic dishes, not fancy food; no water offered at the pool even when ordering poolside food and drinks (front desk told us to buy the hotel's $20 glass water bottle and use that by the pool when glass isn't allowed by the pool). I would consider staying here again if I'm in the area as it is a bit further from the chaos of downtown.
Hotel is newer, and the room was good. We stayed in an ocean view room and it was a beautiful view. Restaurants (paper crane and rocco) were good. Food (restaurants and room service) could be improved by offering more basic dishes, not fancy food; no water offered at the pool even when ordering poolside food and drinks (front desk told us to buy the hotel's $20 glass water bottle and use that by the pool when glass isn't allowed by the pool). I would consider staying here again if I'm in the area as it is a bit further from the chaos of downtown.
10
ANTON
27 de abr. de 2025
·
A estadia foi de 6 noites
Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
10
alan victor
1 de nov. de 2024
·
A estadia foi de 4 noites
Excellent location, beautiful property, and superb rooms. We had a full ocean view with balcony and really enjoyed the quality of the room's fittings and fixtures, especially the lighting. Only criticism is that the bars and restaurants close WAY too early around 10pm and the Rooftop Bar was closed on Weduand Thursday when we really wanted to go, that seems pretty mental to be honest!
Excellent location, beautiful property, and superb rooms. We had a full ocean view with balcony and really enjoyed the quality of the room's fittings and fixtures, especially the lighting. Only criticism is that the bars and restaurants close WAY too early around 10pm and the Rooftop Bar was closed on Weduand Thursday when we really wanted to go, that seems pretty mental to be honest!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Sergio
6 de mar. de 2026
·
A estadia foi de 3 noites
Excelente localização, piscina maravilhosa
Excelente localização, piscina maravilhosa
10
Gilvande
13 de dez. de 2025
·
A estadia foi de 4 noites
Piscina maravilhosa
Piscina maravilhosa
10
Rosane M
19 de mar. de 2025
·
A estadia foi de 2 noites
Quarto muito confortável e de ótimo tamanho. A piscina no meio do hotel é espetacular.
Quarto muito confortável e de ótimo tamanho. A piscina no meio do hotel é espetacular.
4
Emy
há 2 semanas
·
A estadia foi de 7 noites
There is nothing luxury or 5 star about this hotel. Rooms are dirty and if you stay in the tower, very very musty. The smoke detector went off in our room and the firefighter commented that it was due to cobwebs in the sprinkler sensor. While the breakfast is good and the views lovely, I would not recommend this hotel. Especially if you are expecting a true 5 star experience.
There is nothing luxury or 5 star about this hotel. Rooms are dirty and if you stay in the tower, very very musty. The smoke detector went off in our room and the firefighter commented that it was due to cobwebs in the sprinkler sensor. While the breakfast is good and the views lovely, I would not recommend this hotel. Especially if you are expecting a true 5 star experience.
8
Mitchell
há 3 semanas
·
A estadia foi de 1 noite
Overall, this is a decent hotel with some really good amenities, particularly the pool, which was excellent. Unfortunately, we felt we got unlucky with the room we were allocated — Room 201, which is designed for wheelchair-accessible guests. I completely appreciate the importance of accessible rooms, and the bathroom is clearly very well designed for guests who require those facilities. However, being 6 ft 2, having almost everything positioned at a much lower level was uncomfortable and impractical. There was also no storage or shelving in the bathroom for toiletries, meaning we had to keep them near the fridge area and walk back and forth to retrieve them. The roll-in shower was another issue, with water spreading across the bathroom and towards the room. We ended up having to sacrifice a towel to stop water entering the bedroom area. Cleanliness was also disappointing. The room was quite dusty, and we found no less than 10 random long hairs on the bedding and lounge areas, seemingly left behind by previous guests. The hotel itself has plenty going for it and the facilities are good. Unfortunately, our experience was let down by the layout and cleanliness of Room 201. Overall, it’s a decent hotel — we just unfortunately got unlucky with our room.
Overall, this is a decent hotel with some really good amenities, particularly the pool, which was excellent. Unfortunately, we felt we got unlucky with the room we were allocated — Room 201, which is designed for wheelchair-accessible guests. I completely appreciate the importance of accessible rooms, and the bathroom is clearly very well designed for guests who require those facilities. However, being 6 ft 2, having almost everything positioned at a much lower level was uncomfortable and impractical. There was also no storage or shelving in the bathroom for toiletries, meaning we had to keep them near the fridge area and walk back and forth to retrieve them. The roll-in shower was another issue, with water spreading across the bathroom and towards the room. We ended up having to sacrifice a towel to stop water entering the bedroom area. Cleanliness was also disappointing. The room was quite dusty, and we found no less than 10 random long hairs on the bedding and lounge areas, seemingly left behind by previous guests. The hotel itself has plenty going for it and the facilities are good. Unfortunately, our experience was let down by the layout and cleanliness of Room 201. Overall, it’s a decent hotel — we just unfortunately got unlucky with our room.
Políticas da propriedade
Check-in
Check-out
De 14:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: 337.99682361386107USD
- 2026-09-21: 280.2626929476013USD
- 2026-09-22: 274.4167885769653USD
- 2026-09-23: 273.25613526651USD
- 2026-09-24: 268.860618USD
- 2026-09-25: 307.925836USD
- 2026-09-26: 400.06262001107785USD
- 2026-09-27: 304.01423693347164USD
- 2026-09-28: 355.4255928921814USD
- 2026-09-29: 399.80402304528803USD
- 2026-09-30: 282.9475255404205USD
- 2026-10-01: 287.1317121068878USD
- 2026-10-02: 309.7150114273071USD
- 2026-10-03: 295.37341655657957USD
- 2026-10-04: 294.4346832727661USD
- 2026-10-05: 256.2840569957733USD
- 2026-10-06: 256.2840569957733USD
- 2026-10-07: 256.2840569957733USD
- 2026-10-08: 256.2840569957733USD
- 2026-10-09: 256.2840569957733USD
- 2026-10-10: 256.2840569957733USD
- 2026-10-11: 256.2840569957733USD
- 2026-10-12: 352.79309331243894USD
- 2026-10-13: 307.63589182235717USD
- 2026-10-14: 268.1230994535675USD
- 2026-10-15: 268.1230994535675USD
- 2026-10-16: 296.3464424278564USD
- 2026-10-17: 279.4125663800659USD
- 2026-10-18: 279.4125663800659USD
- 2026-10-19: 279.4125663800659USD
- 2026-10-20: 268.1230994535675USD
- 2026-10-21: 332.4951424856872USD
- 2026-10-22: 335.8592523286438USD
- 2026-10-23: 291.1360729731445USD
- 2026-10-24: 296.3464424278564USD
- 2026-10-25: 296.3464424278564USD
- 2026-10-26: 268.1230994535675USD
- 2026-10-27: 263.4204040556946USD
- 2026-10-28: 268.1230994535675USD
- 2026-10-29: 268.1230994535675USD
- 2026-10-30: 330.27408382751463USD
- 2026-10-31: 279.4125663800659USD
- 2026-11-01: 216.85573379180906USD
- 2026-11-02: 216.85573379180906USD
- 2026-11-03: 216.4975550791931USD
- 2026-11-04: 216.85573379180906USD
- 2026-11-05: 216.85573379180906USD
- 2026-11-06: 216.85573379180906USD
- 2026-11-07: 216.85573379180906USD
- 2026-11-08: 180.8031967412567USD
- 2026-11-09: 335.8592523286438USD
- 2026-11-10: 335.8592523286438USD
- 2026-11-11: 409.3913959769592USD
- 2026-11-12: 409.3913959769592USD
- 2026-11-13: 194.32517072041318USD
- 2026-11-14: 216.85573379180906USD
- 2026-11-15: 197.74603163986205USD
- 2026-11-16: 216.85573379180906USD
- 2026-11-17: 214.68018819961546USD
- 2026-11-18: 216.85573379180906USD
- 2026-11-19: 214.68018819961546USD
- 2026-11-20: 216.85573379180906USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Este estabelecimento cobra os seguintes depósitos gerais obrigatórios, a pagar no check-in: 75 AUD pela primeira noite, 50 AUD pelas noites seguintes.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: AUD 100 per accommodation, per night
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É possível efetuar transações sem numerário
- Este alojamento utiliza energia solar. Também é reutilizada água através de um sistema de reciclagem de águas residuais
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 07:00 às 21:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 12 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
O estacionamento está sujeito a restrições de altura dos veículos.
- Tarifa de pequeno-almoço completo: 42 AUD por adulto e 21 AUD por criança (valores aproximados)
- Tarifa de estacionamento: 20.00 AUD por dia
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Cama desdobrável: 60.0 AUD por noite
- Os pagamentos efetuados com cartão de crédito estão sujeitos a uma sobretaxa de 1%.
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Aluguer de bicicletas
Depósito de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Bilhar
Piscina exterior
Música ao vivo
Mobiliário de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Cerca à volta da piscina
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Parking (Limited)
Internet
Wi-fi gratuito