Hotel Safia

Travelling with one child, age 5. Large room, friendly staff and good breakfast. We were transferring from Marrakech to Agadir so stayed only 1 night. Close to the busterminal of SupraTours, around 4 minutes walk with bags. Close to places to eat. Small pool, perfect to cool of after av warm journey. Would stay there again.

Hotel qui ne rentre pas dans les standards d un 3 etoiles. La "piscine "se resume à une pataugeoire minuscule où il est impossibilité de se vaigner ah risque de se faire mater ! Le prix est tres prohibitif au regard du standing tres tres moyen. En revanche le personnel est très gentil et prevenant!

Hotel was very convenient. Taxi was quick to the airport. No bar!

Super close to the train station very walkable even with baggage. Location is A . Staff arrive B. But clean hotel. Pool was cold though indoor and open.

I really enjoyed my stay here. The pool area was my favourite. So serene and peaceful. The staff were very friendly, helped to ensure I was safe at all times, especially staff member Tonie. Thank you all for a wonderful stay. I would highly recommend.

The location a short walk to the train station was great. Handy to the modern section of Marrakech, a little far to walk to the historic medinas, but a quick taxi ride. The hotel lobby and pool are quite attractive. The room was a little musty and AC was a bit weak.

Déçu des équipements, pas de mini bar, pas de bouilloire café/thé, pas de sèche cheveux, pas de poubelle, rien pour accrocher les serviettes dans la salle de bain (vetuste au passage). Ce n'est pas une piscine c'est un petit bassin où vous pouvez vous baigner au milieu des autres clients qui déjeunent, nous sommes allés dans un autre hôtel profiter d'une vraie piscine. Petit déjeuner très médiocre. Rapport qualité/ prix : cher pour les prestations. Propreté: laisse à désirer ( dentifrice sur les faïences, cheveux au sol (pas les nôtres), déchets des clients précédents dans l'armoire..) Heureusement le personnel de la réception est accueillant, souriant et attentionné.

Room was clean and tidy and the overall presentation of the hotel was good. Staff were always friendly and courteous. On checking in I was advised of my room number and its location and the time for breakfast but nothing else. There was no information in the rooms regarding check out times, WiFi password (available at reception if you ask) or the local area such as restaurants etc. The hotel also did not seem have the amenities that had been listed on the website, there was no obvious bar/restaurant available and the swimming pool was an indoor plunge pool which wouldn’t accommodate any exercise. I don’t know if this is down to the hotel or out of date information on websites but I had booked based on that information. Overall it was a good place to sleep at night and leave my suitcase during the day.

There is no luxury of any kind, no bar, no cafe, no buffet, there is not even a refrigerator inside the room, you have to buy everything from outside

L'hotel non e' di lusso ma pulito e con camere abbastanza grandi, la colazione servita al tavolo e' sufficiente con salato e dolce di media qualità'. La piscina e' minuscola di fatto non utilizzabile - canali tv solo in arabo. Per chi non vuole spendere troppo e' una buona scelta. Vicino alla stazione dei treni, zona ben servita dai bus (anche aeroporto) a piedi sino al centro circa 2 Km, non e' molto ma con il caldo puo' essere fastidioso.

Dirty

Bon chauffage Chambre très propre Hôtel bien tenu

Hotel was okay, not the cleanest, mainly the bathrooms require a lot of work, we stayed in this hotel twice, and both rooms we had the showers were awful, could simply replace the head of these showers but they haven't, they only seemed to shoot water out of select holes, with some blocked. The shower room the bath had holes in it, but overall the hotel was fine we only stayed in it one night a time.

Hôtel bien placé et propre avec un personnel d’accueil efficace. Par contre chambre donnant sur le boulevard avec des baies vitrés vétuste donc beaucoup de bruit. Le petit déjeuner et très médiocre par rapport au pays où les produits proposés n'étaient pas fraîches ni chaudes. Pour terminer en beauté, la baignoire était fendu et percé,j'ai eu peur de passer à travers

Sauberes Zimmer

I had a lovely time at Hotel Safia. The place was very clean, my room was bright and spacious, and the staff were super friendly. The location is perfect, close to shops and transport, which made getting around easy. Highly recommend for a clean and convenient stay in Marrakech!

The hotel presents a classy atmosphere and is conveniently situated in the business center of Marrakech, offering easy access to various amenities. The breakfast is also quite delightful. Furthermore, the cleanliness was consistently excellent. I extend my gratitude for the outstanding service provided.

In general i felt the room could have been cleaner,also the bathtub was unsafe as the enamel was wearing off,it was very slippery and one could slip and fall which us not good!The room was large clean beds,close to train station and restaurants but front staff desk could have been friendlier.

C était vraiment lamentable, sale, des puces, les couvertures sales , froid dans la chambre.Bref plus jamais.

Bathroom was not cleaned Fungus shower curtain very old Towels very old No iron machine No hairdryer WiFi very bad Staff friendly

The staff is great. The hotel is in a great location for and for the price it’s a good deal. A few things that didn’t work for us: there was no wifi in the room, the hot water didn’t work every day, and most importantly, a bag full of receipts for business expenses was thrown out by the staff. It was an honest mistake, and they’re working with us to solve the issue, but those who work for business know the importance of keeping your receipts. Better training for the cleaning staff is required.

La wifi ne fonctionnait pas trop bien dans la chambre sinon dans l’ensemble ça était

The location a short walk to the train station was great. Handy to the modern section of Marrakech, a little far to walk to the historic medinas, but a quick taxi ride. The hotel lobby and pool are quite attractive. The room was a little musty and AC was a bit weak.

Greit hotell med god beliggenhet. Rom ut mot veien oppleves som varmt og noe støy og eksos fra veien som er meget trafikkert. Rom mot bakgård var bedre temperert og rolig. Dusj i badekar, ellers enkel standard. Hotellet ligger like ved jernbanestasjonen hvor det er flere spisesteder. Ca 20 min gange til kjøpesenteret Menara som er stort og fint. Alt i alt helt greit.

I had a lovely time at Hotel Safia. The place was very clean, my room was bright and spacious, and the staff were super friendly. The location is perfect, close to shops and transport, which made getting around easy. Highly recommend for a clean and convenient stay in Marrakech!

chambre différente de l année dernière . la coté cour intérieure plus calme donc top

The hotel has convenient location close to train station but endeed really impossible to sleep due to constant trafic noise all day and night long.

客室やホテル設備はやや古いが、清潔だった。朝食担当のスタッフはスーパーフレンドリーで、受付もいつも笑顔で対応いただいた。 部屋にはヘアドライヤーがなく、フロントに問い合わせても置いていないとのこと。冷蔵庫や金庫などの設備もなく、シャワーカーテンもないためシャワーを浴びると水浸しになる。 それらを差し引けば、とても良い滞在だった。ありがとう。

Was decent at best, good location and walkable (30 min to jemaa square), but my room had very poor sound isolation. I could hear every little sound loudly from my hallway and from the other rooms, and don't even get me started on the sounds from outside as its right next to train station with a lot of noise. Also the bed was not that good, it was quite hard. Bathroom was okay, shower was average. Also the AC was not working and it was cold.

Awesome location, early check in, clean room BUT it is super noisy during the night, we could not sleep for at least half of the night, as it is next to a very busy street and the windows are kind of broken - you cannot close them up

The staff is great. The hotel is in a great location for and for the price it’s a good deal. A few things that didn’t work for us: there was no wifi in the room, the hot water didn’t work every day, and most importantly, a bag full of receipts for business expenses was thrown out by the staff. It was an honest mistake, and they’re working with us to solve the issue, but those who work for business know the importance of keeping your receipts. Better training for the cleaning staff is required.

clean room, welcoming staff. only stayed one night. receptionists were helpful and kindly held my suitcase for an hour or so after checkout.

AVOID THIS HOTEL!! YOU HAVE BEEN WARNED! First arrived to the hotel, a hotel porter aggressively took our bags, without asking and asked for a tip. We did not require any assistance but we were taken back because of the way he conducted himself. We was shown to our room by the hotel porter, even though we said will manage and asked for another tip...this is where the horror started... Upon coming into the room, there was a kids size single bed and two single adult sized beds. We were three fully grown adults that paid for a room for three single adults...went back down to request for a room change, the hotel manager rudely said "if you are not happy, go find another hotel and we will not refund you." We had pre-paid and we could not contact Expedia so we was stuck with this hotel. Breakfast next day, not a continental breakfast that was advertised to be...waited 30-35 mins to be served and we were served after a few people arrived later than us because they spoke French or Arabic. Also, we had a feeling the hotel manager said bad words about us to the servers. The servers did not understand a word of English...same breakfast served everyday...again contradiction on the hotel details....Over cooked eggs...distasteful breakfast and service. -A/C and heater did not work correctly -Bed Sheets and covers were not changed daily, they just flipped over. -Bath rub was peeling and cracked in one part -No hot water in most evenings, in the morning it was Luke warm water at best

I had a wonderful visit in Marrakesh at this property. The staff went above and beyond to be helpful. The hotel is beautiful and spotless. I would definitely choose them to stay in Marrakesh again thanks!

I had a lovely time at Hotel Safia. The place was very clean, my room was bright and spacious, and the staff were super friendly. The location is perfect, close to shops and transport, which made getting around easy. Highly recommend for a clean and convenient stay in Marrakech!

The reception people were excellent to deal with.Very polite. We had issues with one gentleman the morning we were leaving the hotel for the airport, as we came off the elevator the porter I assume started to grab our suitcases without us knowing who he was. We proceeded to the waiting taxi and he wanted a tip from us even though we did not need his assistance. Once we were in the taxi he argued with the taxi driver because he wanted a tip from the driver. This type of behaviour should be addressed to the person. It ruined our otherwise good experience at the hotel.

Everything was nice, my room had an amazing view, hotel is in great location for walking to the mall, restaurants, coffee shops and so much more! Only downside to this hotel is one of the older gentleman working in the kitchen, gave me a hard time on 2 separate occasions. All I’d ask for in the mornings was a cup of coffee with sugar and he made it a big deal the first morning I encountered him. Then again on my last morning, he made a comment “no breakfast, no coffee” then eventually poured the cup of coffee but didn’t bring my sugar/milk like I asked. When I politely reminded him of the sugar/milk he brought sugar then made a fuss about why he couldn’t pour me milk!!! It was infuriating due to the fact that there were some French people dining whom he served coffee to! So I shouted “Kalas” and got up to leave!! He was extremely rude both occasions and for this it will make it difficult to want to ever stay here again!! The last thing I want to do is fuss and fight especially in the mornings! Other than this, all other staff were kind and helpful and hotel is small, cute and clean.

Great service, professional staff, close to everything. Breakfast served every morning. Highly recommend. Take the bus 1 in the morning to go to Médina and relax in Gueliz at night.

Great location and staff was friendly and helpful

At the check in employee instead of paying cash instead of card by saying card is not working, we tried all our credit cards and he keep saying it’s declining. When ask for manager, then magically it started working. And in morning also that staff was very rude in talking when asked about the breakfast time.

Great location close to the train station and Gueliz. Room was large and comfortable, included breakfast, and was quiet.

Sehr gute Lage.

The location a short walk to the train station was great. Handy to the modern section of Marrakech, a little far to walk to the historic medinas, but a quick taxi ride. The hotel lobby and pool are quite attractive. The room was a little musty and AC was a bit weak.

If you need a hotel close to marrakech station this is for you.

Bien, sauf bruit de circulation côté route, même en étant au 5ème étage. Boulevard très passant même la nuit et tôt le matin, demander côté intérieur si possible. Sinon bien placé, proche gare et bus et quartier animé à quelques minutes à pieds.

Location of the hotel is easily accessible and has a station nearby and lot of dining options.

The hotel is in a great location — just a few steps from the train station, which made getting around really easy. There are also quite a few eateries in the neighborhood, which was excellent and very convenient for grabbing a quick meal or trying local food. That said, the place definitely needs some major renovation. The hallways were quite dark, and my room had very basic amenities — honestly, less than what I’d expect for the price. The bathroom was in bad shape too, with a broken bathtub and general wear and tear. Overall, the convenience of the location and nearby restaurants were the highlights, but the hotel itself really needs improvement.

I liked quiet a lot of things. Had easy access to restaurants, cleanliness, staff and easy access to transport. The only let down was lack of coffee/tea stuff in my room.

Location convenient and close to everything

駅が近く、便利な立地がよい。 気兼ねなく、自由に出歩けてよかったです。

Travelling with one child, age 5. Large room, friendly staff and good breakfast. We were transferring from Marrakech to Agadir so stayed only 1 night. Close to the busterminal of SupraTours, around 4 minutes walk with bags. Close to places to eat. Small pool, perfect to cool of after av warm journey. Would stay there again.

The rooms were huge, although looked quite worn but we got used to it, it also didn't have many basic amenities making things tricky, but the staff were helpful. The breakfast wasn't self service though and took a while to arrive, and when it did , it was underwhelming , we ended up eating out anyway.

Chambre et salle de bains propres, corrects, par contre le petit déjeuner est très succinct et pas de fruits seulement du jus en bouteille..je suis diabétique donc pas de jus mais des fruits.. et le reste du petit déjeuner n’est pas à la hauteur du prix de ce petit déjeuner.. dommage

Çok yardımsever ve ilgili davrandıkları için teşekkür ederim.kahvaltısı doyurucu ve lezizdi.

Excellent rapport qualité prix Petit déjeuner super

2,5 stars. Big room, but very simple. Much noice from the street. Mediocre breakfast.

Très bel hôtel, pas loin du centre (15min en voiture de la médina). Hôtel propre, personnel gentil. Petit déjeuner copieux (il manque des fruits et du jus de fruit). Piscine glacée par contre.

La façade de l'immeuble et l'entrée de l'hôtel font encore illusion, mais pour le reste, rien ne va. Chambre et salle de bain sont hors d'âge. Cet établissement a besoin d'une renovation. Le petit-déjeuner est aussi quelconque et sans intérêt. Les prestations ne valent définitivement pas le prix demandé.

Godt til prisen og placeringen. Morgenmaden behøver jeg ikke næste gang, og serveringen gjorde den ikke bedre. Fin betjening i receptionen og af værelses rengøringen.

The hotel presents a classy atmosphere and is conveniently situated in the business center of Marrakech, offering easy access to various amenities. The breakfast is also quite delightful. Furthermore, the cleanliness was consistently excellent. I extend my gratitude for the outstanding service provided.