Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately THB 350 for adults and THB 175 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of THB 700 per vehicle (one-way, maximum occupancy 8). Guests must contact the property with arrival details before travel.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

Where is the property located in relation to key landmarks?

The property is located in the heart of Chiang Rai, within a 5-minute drive of Central Chiang Rai and King Meng Rai the Great Monument. It is 2.2 km from the Chiang Rai Clock Tower and 2.3 km from the Saturday Walking Street Market.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1200 per night, and availability is subject to request and confirmation.

The Heritage Chiang Rai Hotel

Average nightly price at The Heritage Chiang Rai Hotel and Convention by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$65
March	US$53
April	US$42
May	US$44
June	US$50
July	US$63
August	US$45
September	US$41
October	US$42
November	US$66
December	US$66

What guests think

At The Heritage Chiang Rai Hotel and Convention, travelers commonly praise clean, spacious rooms, friendly service, and strong facilities like a large pool and gym, while noting the location sits a short ride from central sights.

Breakfast is frequently highlighted for variety and quality. Recurring drawbacks include bathroom mold or damp odors in some rooms and occasional maintenance issues. Expect a comfortable, full-service stay that is convenient by car or ride-hail rather than on foot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a large outdoor pool, a decent gym, and well-kept common areas such as the lobby and lounge. Overall sentiment about on-site amenities is positive.

Related guest reviews

10

Jerome

4 Nov 2024

·

Stayed 7 nights

Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel. Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting. Wonderful swimming pool area! Also able to walk to big local mall!

10

Xiao

28 Aug 2025

·

Stayed 2 nights

This hotel is a bit away from the busy city center. There were not much within walking distance. But it is quiet and well-equiped, and it was not far from the only major shopping mall. There was a nice swimming pool, fitness center, and a nice guest lounge with cafe and snacks. The breakfast was wonderful with many choices and the rooms were large.

10

minsoo

2 Jan 2026

·

Stayed 7 nights

호텔입구부터 시설이 아주 잘 갖춰진 느낌이였고, 모든 시설이 깔끔하였습니다

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10

Michael

13 Mar 2025

·

Stayed 3 nights

Good accommodations, very efficient front desk, large breakfast buffet with something for everyone. Excellent COFFEE. Great location only very short GRAB ride from the night market. Decent sized room and beautiful pool. I would recommend to both family and couples traveler.

10

Amy

26 Nov 2024

·

Stayed 9 nights

This was a great value for the price. It's a 10-minute walk from the mall, has a beautiful pool, and perfect breakfast buffet!

10

Ditte maria

15 Nov 2025

·

Stayed 1 night

Dejligt hotel med dejlig pool Lækkert morgen mad Og fantastisk personale Det eneste jeg syntes der ikke passed Deres menu kort er i dårlig stand og burde laves nyt e

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10

CHUNCHI

7 Feb 2026

·

Stayed 2 nights

設施完整，服務親切

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10

dave

22 Jan 2024

·

Stayed 1 night

I have been to this hotel many times in the last 6 years on motorcycle trips. This place has the most comfortable bed and pillows in all of Thailand The gym is a bonus The staff is always amazing. It’s worth every penny

10

Yvonne

22 Apr 2024

·

Stayed 3 nights

Nice and clean hotel with good pool area and great gym.

10

GAPJOONG

5 Jan 2026

·

Stayed 3 nights

치앙라이 지역에서 가장 규모가 큰 호텔로 무엇보다도 여러가지 편의시설이 많아서 좋았습니다. 호텔 부지내에 야외 비어가든도 있고 간단히 산책을 할만한 공간이 마음에 들었습니다. 야외 수영장도 널찍했고 누워서 쉴만한 공간도 있어 좋았고, 특히 아침식사 메뉴가 많은것은 최대장점 이라고 생각합니다. 단점은 외부 소음이 안으로 쉽게 들어온다는 것과 침대가 조금 꺼진다는 느낌이었습니다.

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Cleanliness

Many describe the property and rooms as clean. However, recurring comments mention bathroom mold or damp odors, plus occasional maintenance issues and late housekeeping.

Related guest reviews

10

Jerome

4 Nov 2024

·

Stayed 7 nights

Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel. Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting. Wonderful swimming pool area! Also able to walk to big local mall!

10

Phattra

29 Nov 2025

·

Stayed 1 night

Nice and clean place

6

sangmi

2 Nov 2024

·

Stayed 6 nights

욕실에 곰팡이가 곳곳에 있었지만 년식에 비해 낡은 티가 많이났고 5일넘게 있었는데 조식이 변하는게 없어 먹을만한것이 너무없었습니다 직원들은 친절했습니다

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10

Zinmar

7 Oct 2025

·

Stayed 4 nights

Very spacious and clean room, shopping mall near by with food court which is very good and convenient. The staffs are very friendly and helpful and polite. Will go back again.

8

Shashank

18 Feb 2025

·

Stayed 2 nights

: The check-in staff, café, and restaurant team are all incredibly friendly and offer excellent service. While the property is showing signs of age, the lobby and restaurant are well-kept and quite impressive. It's on the upper floors where the building’s age is more noticeable. The room itself was spacious and well-maintained, though there was some mold in the shower. As for the location, it’s not ideal—there’s not much around. It’s best to rent a motorcycle or scooter from the front desk and explore the area that way. Overall good stay, But I do not agree with Expedia's 4 star rating.

8

Natasha

25 Apr 2024

·

Stayed 3 nights

We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options

6

Adriana m

9 Jan 2025

·

Stayed 2 nights

La ducha estaba llena de hongos..... terrible... no lo podia creer cuando lo vi...

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4

Gloria

10 Jan 2025

·

Lobby very impressive. Room & hallways are in need of upgrade. Erratic time schedule for room cleaning sometimes 5pm before the room is clean this is not acceptable in a 4 star ? hotel.

8

Sergio

18 Jan 2026

·

Stayed 2 nights

Clean

10

Cindy

30 Oct 2025

·

Stayed 2 nights

The staff was friendly and the hotel is clean. Breakfast was just ok.

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Rooms

Rooms are spacious with comfortable beds. Some feel dated, with limited soundproofing and issues like window leaks or shower designs that leave water on the floor.

Related guest reviews

10

Jerome

4 Nov 2024

·

Stayed 7 nights

Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel. Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting. Wonderful swimming pool area! Also able to walk to big local mall!

10

Fernando

16 Feb 2025

·

Stayed 3 nights

Nice hotel, very friendly staff, about 6-7 min drive from downtown, very clean & spacious room. Bed was somewhat lummpy. Pool was freezing. Bathroom floor would get quite wet after shower use due yo no door. Buffet breakfast was just ok as it was the same for 3 mornings, not too much western food.

10

Xiao

28 Aug 2025

·

Stayed 2 nights

This hotel is a bit away from the busy city center. There were not much within walking distance. But it is quiet and well-equiped, and it was not far from the only major shopping mall. There was a nice swimming pool, fitness center, and a nice guest lounge with cafe and snacks. The breakfast was wonderful with many choices and the rooms were large.

8

John

1 Dec 2025

·

Stayed 2 nights

Very clean hotel and comfortable beds in the rooms. Staff is friendly and helpful. Breakfast is good with a fair amount of selection. Easy to get into town (using Grab or Van or car/cycle). I would give it a 4.4 rating and would stay there again.

8

sina

11 Nov 2025

·

Stayed 2 nights

I stayed twice at this hotel because foods are greate when compare to many restaurants arouds. Breakfast is supper. Over all, hotel is clean, beutiful and very good price. Only thing that we dont like every time that we come here is shower room. It has glass only halfway. When shower, water just splashed out to the floor.

10

Zinmar

7 Oct 2025

·

Stayed 4 nights

Very spacious and clean room, shopping mall near by with food court which is very good and convenient. The staffs are very friendly and helpful and polite. Will go back again.

10

Pei Ying

3 Jun 2024

·

Stayed 2 nights

Comfortable beds.

10

dave

1 Feb 2025

·

Stayed 1 night

Comfy beds

8

Natasha

25 Apr 2024

·

Stayed 3 nights

We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options

4

Gloria

10 Jan 2025

·

Lobby very impressive. Room & hallways are in need of upgrade. Erratic time schedule for room cleaning sometimes 5pm before the room is clean this is not acceptable in a 4 star ? hotel.

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Service

Service is generally friendly and helpful, with smooth check-in and check-out. A few report slower responses, communication challenges at reception, or a housekeeping attempt despite a Do Not Disturb sign.

Related guest reviews

4

James

24 Mar 2025

·

Stayed 1 night

The beds are comfortable here which makes it better than many hotels in Chiang Rai. But 3 stars off for this visit because although check-out time is 12 PM, the maid tried to enter my room twice at 9AM while I was sleeping even though the Do Not Disturb Sign was on the door handle. Thankfully they can’t enter the room when the deadbolt and chain are engaged. But that’s not the way I want to wake up in the morning. Rule #1 for all hotels is to stay out of the room when the Do Not Disturb Sign is on the door handle. Otherwise it breaks the trust between hotel and guest.

10

Hawar

6 Jan 2026

·

Stayed 2 nights

Mycket bra rum och trevlig personal. Inget att anmärka på

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10

Michael

13 Mar 2025

·

Stayed 3 nights

Good accommodations, very efficient front desk, large breakfast buffet with something for everyone. Excellent COFFEE. Great location only very short GRAB ride from the night market. Decent sized room and beautiful pool. I would recommend to both family and couples traveler.

10

Christine

26 Oct 2024

·

Stayed 9 nights

The staff was amazing!!! They were so kind and happy always!!! We had a wonderful experience and would recommend to all friends

10

farrah

6 May 2024

·

Stayed 1 night

The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.

10

Pariya

10 Jul 2024

·

Stayed 2 nights

Great services especially front office, check in and restaurant. All of staffs are excellent, very polite .Room is so big and clean. Closed to Central Mall and city. Easy access to main Street. We definitely go back to stay again.

10

Banyai

14 May 2025

·

Stayed 2 nights

Great service staff very nice helpful, the hotel beautiful and clean thank you very much.

10

WONGIL

13 Feb 2026

·

Stayed 1 night

네. 친절했습니다.

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10

CHUNCHI

7 Feb 2026

·

Stayed 2 nights

設施完整，服務親切

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8

Palitha

27 Dec 2024

·

Stayed 3 nights

There were no complementary water bottles available, which is a standard for any other hotel in the world. We used one water bottle available in the fridge for which they charged. But when asked, we were told they are not free but later sent two drinking water in glass bottles. I had a time in trying to the reception staff in the night , she was saying couldn’t understand me over the phone. I had to walk down to the reception with the water bottle from the mini fridge, to ask whether that is chargeable. I can’t be blamed for her lack of English knowledge. In general I found reception staff were cold. No smile in the face. But, other staff including cleaning staff were very courteous. Hotel is situated about 3.5km away from the city centre. Every time I went to the town I had to take a GRAB taxi or a tuk tuk, which cost me 80 Bhat one way

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Location

Set outside the busy center, it’s a short ride to the night market and sights, and Central Plaza mall is within walking distance for some. Handy for visiting the White and Blue Temples.

Related guest reviews

10

Gerard

20 Oct 2025

·

Stayed 2 nights

Nice, very modern hotel just outside city centre.

10

Xiao

28 Aug 2025

·

Stayed 2 nights

This hotel is a bit away from the busy city center. There were not much within walking distance. But it is quiet and well-equiped, and it was not far from the only major shopping mall. There was a nice swimming pool, fitness center, and a nice guest lounge with cafe and snacks. The breakfast was wonderful with many choices and the rooms were large.

10

Carlos

16 Feb 2025

·

Stayed 2 nights

Great facilities, a little far from night bazaar but the rooms make it worth it

10

MATTHEW

15 Aug 2024

·

Stayed 3 nights

Great location. Near attractions.

10

Zinmar

7 Oct 2025

·

Stayed 4 nights

Very spacious and clean room, shopping mall near by with food court which is very good and convenient. The staffs are very friendly and helpful and polite. Will go back again.

8

Shashank

18 Feb 2025

·

Stayed 2 nights

: The check-in staff, café, and restaurant team are all incredibly friendly and offer excellent service. While the property is showing signs of age, the lobby and restaurant are well-kept and quite impressive. It's on the upper floors where the building’s age is more noticeable. The room itself was spacious and well-maintained, though there was some mold in the shower. As for the location, it’s not ideal—there’s not much around. It’s best to rent a motorcycle or scooter from the front desk and explore the area that way. Overall good stay, But I do not agree with Expedia's 4 star rating.

8

Guy

7 Feb 2025

·

Stayed 2 nights

Parfait pour les activités. Situé au centre du temple blanc et bleu. 5 minutes en voiture du terminal d’autobus et du marché de nuit.

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10

Michael

13 Mar 2025

·

Stayed 3 nights

Good accommodations, very efficient front desk, large breakfast buffet with something for everyone. Excellent COFFEE. Great location only very short GRAB ride from the night market. Decent sized room and beautiful pool. I would recommend to both family and couples traveler.

10

Amy

26 Nov 2024

·

Stayed 9 nights

This was a great value for the price. It's a 10-minute walk from the mall, has a beautiful pool, and perfect breakfast buffet!

8

Palitha

27 Dec 2024

·

Stayed 3 nights

There were no complementary water bottles available, which is a standard for any other hotel in the world. We used one water bottle available in the fridge for which they charged. But when asked, we were told they are not free but later sent two drinking water in glass bottles. I had a time in trying to the reception staff in the night , she was saying couldn’t understand me over the phone. I had to walk down to the reception with the water bottle from the mini fridge, to ask whether that is chargeable. I can’t be blamed for her lack of English knowledge. In general I found reception staff were cold. No smile in the face. But, other staff including cleaning staff were very courteous. Hotel is situated about 3.5km away from the city centre. Every time I went to the town I had to take a GRAB taxi or a tuk tuk, which cost me 80 Bhat one way

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Dining

Breakfast is frequently praised for variety and quality. Other meals draw mixed feedback due to repetitive options, slow dinner service, limited labeling or hours, and mosquitoes at night.

Related guest reviews

10

Fernando

16 Feb 2025

·

Stayed 3 nights

Nice hotel, very friendly staff, about 6-7 min drive from downtown, very clean & spacious room. Bed was somewhat lummpy. Pool was freezing. Bathroom floor would get quite wet after shower use due yo no door. Buffet breakfast was just ok as it was the same for 3 mornings, not too much western food.

6

Odette

22 Jan 2025

·

Stayed 3 nights

People kind, grounds clean. Food in main dining area not very good service slow...no Gluten free signs on food.

8

Kevin

27 Jul 2024

·

Stayed 3 nights

Very nice hotel with 5 star look and feel. Food is very good, however: breakfast buffet is large, with the same everyday items everyday, limited bread and Danish choices, would have been nice to change the variety of Danish and rolls. Only dinner roll was offered no other rolls or croissant, only 1 flavor of danish. Fruit and juice was the same everyday, water or apple juice. Dinner was big disappointment: out of menu 4 items and very, very slow. suggest dinning outside of the hotel.

8

John

1 Dec 2025

·

Stayed 2 nights

Very clean hotel and comfortable beds in the rooms. Staff is friendly and helpful. Breakfast is good with a fair amount of selection. Easy to get into town (using Grab or Van or car/cycle). I would give it a 4.4 rating and would stay there again.

10

Mark

2 Mar 2025

·

Stayed 7 nights

This hotel is a five-star hotel. The room is large. They automatically upgraded me to a one-bedroom suite from a Deluxe double. The rooms were outstanding with all the amenities. There was even dishes and utensils if you were to cook. That may only be in the suites though.The lobby is a massive affair with water and a juice put out shortly after the morning. You can relax in their excellent sofas and chairs. The lounge is pretty good. It is very large and has the appearance of being a library which makes it quite relaxing. The morning breakfast was over the top also. Many excellent choices along with an omlette station for scrambled or omlets. There were so many choices that you might even to choose to eat what many would consider brunch with breakfast items and lunch items. There were plenty of choices for the Thai and other Asians which prefer soups and noodles with rice in the morning. Several soups were available every morning. You can have your expresso drinks along with coffee, water and juices. Outstanding!

8

sina

11 Nov 2025

·

Stayed 2 nights

I stayed twice at this hotel because foods are greate when compare to many restaurants arouds. Breakfast is supper. Over all, hotel is clean, beutiful and very good price. Only thing that we dont like every time that we come here is shower room. It has glass only halfway. When shower, water just splashed out to the floor.

10

Michael

13 Mar 2025

·

Stayed 3 nights

Good accommodations, very efficient front desk, large breakfast buffet with something for everyone. Excellent COFFEE. Great location only very short GRAB ride from the night market. Decent sized room and beautiful pool. I would recommend to both family and couples traveler.

10

LAURA ANGELICA

25 Apr 2022

·

Stayed 3 nights

Muy limpio y amable el personal, solo no me gusto que tienen el horario del restaurante muy reducido, queríamos cenar cuando llegamos muy cansados del vuelo y era muy tarde, el restaurante cerró antes de lo que indicaba en la información y nos dormimos con hambre, tal vez ayudaría vender snacks o galletas y no solo café o té… pero todo lo demás genial! Gracias

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10

bounmy

8 Aug 2023

·

Stayed 3 nights

Restaurant had lots of mosquitoes at night.

10

GAPJOONG

5 Jan 2026

·

Stayed 3 nights

치앙라이 지역에서 가장 규모가 큰 호텔로 무엇보다도 여러가지 편의시설이 많아서 좋았습니다. 호텔 부지내에 야외 비어가든도 있고 간단히 산책을 할만한 공간이 마음에 들었습니다. 야외 수영장도 널찍했고 누워서 쉴만한 공간도 있어 좋았고, 특히 아침식사 메뉴가 많은것은 최대장점 이라고 생각합니다. 단점은 외부 소음이 안으로 쉽게 들어온다는 것과 침대가 조금 꺼진다는 느낌이었습니다.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $136
11 $36	12 $39	13 $36	14 $39	15 $39	16 $39	17 $39
18 $39	19 $38	20 $38	21 $38	22 $38	23 $43	24 $43
25 $43	26 $43	27 $41	28 $41	29 $41	30 $41	31 $41

Su	Mo	Tu	We	Th	Fr	Sa
1 $55	2 $53	3 $53	4 $55	5 $55	6 $55	7 $55
8 $55	9 $53	10 $53	11 $55	12 $58	13 $241	14 $153
15 $58	16 $61	17 $54	18 $58	19 $58	20 $63	21 $69
22 $151	23 $94	24 $64	25 $62	26 $64	27 $57	28 $61
29 $61	30 $64

The Heritage Chiang Rai Hotel and Convention

Prices for The Heritage Chiang Rai Hotel and Convention

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Executive Deluxe Room, Twin Beds

Executive Suite, 2 Twin Beds

Premier Double Room, Corner

Deluxe Room, 2 Twin Beds

Heritage Suite (1 Bedroom)

Executive Deluxe Room, 1 King Bed

Executive Suite, 1 King Bed

Heritage Suite (2 Bedroom)

Guest reviews of The Heritage Chiang Rai Hotel and Convention

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Heritage Chiang Rai Hotel and Convention

Prices for upcoming dates