Name: Virgin Hotels New York City
Address: 1227 Broadway, NoMad, New York, New York (und Umgebung), New York, USA, New York (und Umgebung), New York County, US
Price range: 399 $–1.060 $ per night
Rating: 8.47

Was Gäste sagen

Das Virgin Hotels New York City wird für seine zentrale Lage und den beeindruckenden Blick auf das Empire State Building, seine modernen Zimmer und oft freundliches Personal gelobt, während sich wiederholt Beschwerden auf den eingeschränkten Zugang zum Pool, langsame Aufzüge, Lärm und einen uneinheitlichen Service und die Reinigung beziehen.

Mehrere Gäste hatten auch Probleme mit der Klimaanlage oder der Wartung des Zimmers und fanden einige Zimmer klein oder die Betten zu weich, obwohl viele das durchdachte Layout schätzten. Das Feedback zum Essen ist gemischt: attraktive Locations, aber langsames oder uneinheitliches Frühstück und Zimmerservice, begrenzte Zimmerservicezeiten und hohe Preise. Insgesamt erwartet Sie eine stilvolle Basis mit attraktiven Annehmlichkeiten, aber Sie sollten auf gelegentliche Kompromisse bei Service und Logistik vorbereitet sein.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Zugang zum Dachpool ist eingeschränkt (kurzes Morgenfenster für Gäste/Familien, dann kostenpflichtige Reservierungen/ab 21 Jahren), und viele fanden ihn überfüllt oder geschlossen; der Zugang zum Spa ist in der Regel mit zusätzlichen Kosten verbunden. Das Feedback zum Fitnessraum ist positiv, aber die Aufzüge sind langsam/ungünstig platziert und der Valet-Service ist teuer.

Reinigung

Die Berichte sind gemischt: Viele Gäste fanden die Zimmer sauber, aber mehrere andere erwähnten Mängel wie schmutzige Bettwäsche oder Oberflächen und mangelhafte Auffüllung. Einige stellten auch Wartungsprobleme wie lose Armaturen fest.

Ähnliche Gästebewertungen

2

Jeffrey

1. Sept. 2025

·

Aufenthalt am 4 Nächte

Room looked beat up, not cleaned thoroughly. Very loud at night, walls are thin. Staff at front desk and security were not friendly at all. I couldn't wait to check out of this hotel, definitely not a 4 star or above.

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2

Jessica

22. Juni 2025

·

Aufenthalt am 2 Nächte

The room was dirty. I moved the sliding door, and it must not have been moved in a very long time. There was dirt in the corner of the bathroom as well. The pool was closed the entire time we were there. We called the front desk, and they said it was open and when we went, it said closed and the doors were locked. I left something behind, and they found it. I sent them a label Saturday night to send it back to me. I had to call several times Monday and Tuesday before they finally shipped it out on Wednesday. Every time I called, no one knew what I was talking about. Online stated Valet parking for $50. I was charged $75. I have paid the same amount at lesser star hotels and had a much better experience. The food at the hotel was less than mediocre, and we were forced to pay gratuity when we took it to go and didn't get served. I will never stay at this hotel.

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8

Hilary

8. Apr. 2025

·

Aufenthalt am 4 Nächte

We loved the hotel. Just found that the room wasn’t clean on arrival, but otherwise- wonderful, friendly and great

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6

Randi

3. Jan. 2025

·

Aufenthalt am 2 Nächte

Excellent Staff, room cleanliness was substandard.

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6

Victoria

24. März 2025

·

Aufenthalt am 1 Nacht

The room has potential, but unfortunately I don’t think anyone had completely serviced my room for quite some time. There were mystery stains all over the couch that no one would be able to overlook. I’m young enough that I can usually figure out TVs/tech in general, but this one was straight up disconnected. I didn’t bother calling anyone and just watched TV on my laptop. Also, the time on the clocks were an hour off, indicating no one had changed them for daylights savings a few weeks ago. A small, but telling detail.

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10

Ali

16. Nov. 2025

·

Aufenthalt am 8 Nächte

Clean room, wonderful staff, basic in-room dining options and limited timing.

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6

Tommy

28. Aug. 2025

·

Aufenthalt am 4 Nächte

Nice, new building and great layout of hotel room (rather spacious for NY) and a great gym. Also our room had a fantastic view of Empire State Building. However, there are definitely some issues to work on: - Very noisy A/C in the room (why? building is brand new..) - Found our room not properly cleaned - Toilet paper holder fell off the wall - Very loud music in the outdoor terrace/restaurant over the weekend (couldn't sleep until after 1 AM..) - We asked for cleaning and fixing the toilet paper holder and had to remind the reception twice before it was finally fixed. - Our door was left open by hotel staff, after being in our room.. unacceptable, and they did offer us a 75 USD food credit as compensation - Asked for an extra duvet - nothing happened - and we had to remind them again. When we finally got an extra, house keeping removed it the day after and the show started over. - Staff located near the elevators not very welcoming, just standing there looking at their phone. Hotel building and facilities are nice, but seems a renewed focus on customer service is needed. Not sure we will be back..

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4

Kelly

2. Sept. 2025

·

Aufenthalt am 1 Nacht

I checked in and left my bags in the room. I was running late to meet a friend. By the time I got back at 1030p I jumped in the shower and went to get in bed. As I always do I pulled back the covers to make sure the sheets were clean and there wasn’t anything gross in the bed. I’m sure glad I did! What I found were two small bugs (not sure if they were bed bugs), something white and plastic looking, and a bunch of pines. Yes pubes! I was so grossed out I pack my things and went down to the lobby. I showed the front desk a video of what my sheets looked like and waited for a new room. I would have left the hotel completely but by this time I was after 11p and I had my flight early the next day. After waiting for over 15 mins, I was given a new room. It wasn’t upgraded. I wasn’t offered a discount on my stay. I was simply given the same type of room I had previously booked and told they would “waive the $40 resort fee”. They also said they would give me a $75 hotel voucher for food. I let her know that I was leaving early the next morning and would not be eating at the hotel. I asked instead for $75 to be taken off the room fee. She said she couldn’t do it. Why? What’s the difference? Well I check my credit card statement today and they charged the fee anyway! This hotel is foul. I’d never stay here again. I was coming from an extended stay at the Thompson Central Park and that hotel was phenomenal! Service was amazing, rooms were beautiful and service perfect!

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8

Francesca

7. Jan. 2025

·

Aufenthalt am 2 Nächte

I felt the room I was given was not very clean. I found things on the floor that should have been cleaned up. Fingerprints on surfaces showed me it was not wiped down. The robe had trash in the pockets indicating it had not been washed. I notified the front desk after night 1 and they did replace my linens as requested but they did not remove the robe. Just gave me a new one. I do like this hotel. Great location. Great amenities. Great view. Great breakfast. Just disappointed in the cleanliness of my room.

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10

Ozgur

8. Nov. 2025

·

Aufenthalt am 1 Nacht

Amazing restaurants, very secure hotel. Friendly staff , room was spotless but didn't have a microwave to heat up leftovers from the restaurants. Overall it was a good experience.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Moderne Zimmer mit einem herausragenden Layout und Blick auf die Stadt/zum Empire State Building sind ein Highlight, aber einige sind klein, Lärm kann ein Problem sein und wiederkehrende Probleme mit der Klimaanlage oder der Technik im Zimmer tauchen bei mehreren Aufenthalten auf. Das WLAN kann langsam sein.

Dienstleistung

Der Service reicht von freundlichen, aufmerksamen Mitarbeitern an der Rezeption bis hin zu langsamen Reaktionen und unhöflichen Interaktionen; der Service im Restaurant wird wiederholt als uneinheitlich beschrieben. Die Erfahrungen variieren stark je nach Mitarbeiter und Tageszeit.

Standort

Zentrale Lage in NoMad/Midtown, die fußläufig zu U-Bahnen, Geschäften und wichtigen Sehenswürdigkeiten ist; viele fühlten sich sicher. Etwas externer Lärm durch Nachtleben oder Bauarbeiten wurde festgestellt.

Gastronomie

Attraktive Locations, aber Frühstück und Zimmerservice werden häufig als langsam oder uneinheitlich beschrieben, mit hohen Preisen und begrenzten Zimmerservicezeiten. Einige Gäste haben Mahlzeiten und Cocktails genossen, wenn der Service passte.

Monat	Durchschnittspreis
Januar	317 $
Februar	313 $
März	350 $
April	410 $
Mai	452 $
Juni	485 $
Juli	454 $
August	327 $
September	524 $
Oktober	507 $
November	475 $
Dezember	556 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $677	15	16 $860	17 $538	18 $520	19 $611
20 $469	21 $845	22	23	24 $762	25 $675	26 $709
27 $399	28 $490	29 $776	30 $790

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $553	2 $541	3 $600
4 $433	5 $657	6 $919	7 $1.060	8 $686	9 $683	10 $824
11 $537	12 $595	13 $835	14 $898	15 $713	16 $581	17 $679
18 $446	19 $696	20 $905	21 $855	22 $652	23 $611	24 $700
25 $445	26 $592	27 $768	28 $722	29 $556	30 $652	31 $813

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, Stadtblick (Sky Chamber City View)

Zimmer, 2 Doppelbetten (Sky Chamber 2 Double Beds w/ View)

Zimmer, 2 Doppelbetten, barrierefrei (Sky Chamber 2 Double Beds w/ View ADA)

Grand-Suite, barrierefrei, Terrasse (Sky Grand Chamber Suite + Terrace ADA)

Grand-Suite, Terrasse (Sky Grand Chamber Suite + Terrace)

Grand-Suite, Stadtblick (Sky Grand Chamber Suite - City View)

Zimmer, 1 King-Bett (Chamber King)

Zimmer, 2 Doppelbetten, barrierefrei (Chamber 2 Double Beds ADA)

Zimmer, 1 King-Bett, barrierefrei, Stadtblick (Sky Chamber King City View ADA)

Zimmer, 2 Doppelbetten (Chamber 2 Double Beds)

Zimmer, 1 King-Bett (Sky Chamber King Empire View)

Zimmer, 1 King-Bett, barrierefrei (Chamber King ADA)

Suite, Mehrere Betten (Richard's Flat King Suite)

Penthouse, Mehrere Betten (Penthouse King Suite)

Grand-Suite (Sky Grand Chamber Suite Empire Views)

Grand-Suite, 1 King-Bett (Grand Chamber King Suite)

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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