Hyatt House Bryan/College Station

The staff was extremely friendly. The pool was nice and clean. The room was very clean, A/C was good and cold. The location was very convenient to shopping, eating and an iMAX theatre. Would stay there again hands down.

The hotel itself was in a nice, quiet area and overall clean. The staff was also super friendly. The AC in the room, I don’t think worked to the best of its ability but did the job. My major complaint, however, was that this hotel was one of the only ones in the area with a pool. The main reason we booked our stay there, as we were in town for quite some time visiting family. Upon checking in, the front desk proceeded to point out the pool & all other amenities, not once mentioning the pool was closed for maintenance. We found that out from a sign posted in the elevator. When asking if it was still closed, we were assured that the pool would be fixed within 2 days. The 2 days came and went, pool was still down. And after inquiring several times, it was a different excuse each time. We wound up finding a local public pool that we had to pay for just to beat the heat. Upon checking out 6 days later the pool was still closed and had been since at least 12 days before initial check-in.

Property was clean with ample parking. Check in was quick and easy and the front desk was pleasant to work with.

Quiet area, but just off Hwy 6 access. Big box stores nearby for needs. Good breakfast free. Little bar area for a beverage. Pets accepted. Nice room with kitchenette and sofa setup. Nice for a longer stay to be able to have a sitting, dining, cooking, area

Pet Friendly

Quiet and clean stay, gym could be a little cleaner, but facilities overall were fine.

The hotel was nice, gym was well equipped and clean. The free breakfast was fabulous. My only down side was the AC units in the rooms were loud. They worked but loud. :-)

Free and easy parking. Quiet and safe. Close to shopping, dining, and entertainment.

Only reason it got a sad face because as we arrived from a long trip we were told the pool was closed. We weren’t very happy with that especially one of the reasons why we booked this hotel is to swim as well. overall, the hotel is clean and nice but probably won’t stay here again. They should let people know the pool has been closed for weeks. Thanks

The hallway smelled like urine which lingered into our room . Also the pool was not working would have been nice it being so hot very dissatisfying .

At first glance, this was a nice, clean hotel. Christopher, who worked at the front desk, was SO NICE and an absolute JOY to interact with!! He was so helpful during my stay. He went above and beyond! My biggest complaint— BUGS. I found at least one bug in my room everyday. Spiders and Roaches!!! That’s unacceptable. The room felt a bit stuffy and humid. There’s no working fan in the bathroom. As much as I enjoyed sitting on the patio at night and my pleasant interactions with Christopher— I don’t plan on returning to this hotel.

Got there door was open and didn’t shut properly, room is not what was advertised in pictures, tv remote didn’t work, didn’t clean room or take out trash during stay, rude front lobby when key was locked in room. Usually never complain but this was very subpar.

House keeping is every other day , so you need to ask for clean towels and coffee

They didn’t stop to clean our room, not that it needed it. Mainly needed towels and coffee

The stay at the Hyatt House Bryan/College Station was good. The breakfast was good too. Staff is friendly. We had an extended stay up to 5 days. Because of an extended stay, the room was not cleaned everyday, but on the 3rd day. Another words it was once we there and on the day we left. Hygiene and cleanliness are not a top priority. This should be a top priority especially in a public place. We had to ask for extra hand and bath towels. We will not be staying at the Hyatt House anymore.

The property was great. The receptionist at the front desk was outstanding. Very accomodating and eager to help - great customer service. The only challenge was the strong mildew smell in the room. The front desk attendant provided some spray. Other than that it was a great experience.

The room was a good size, however I was very disappointed that the room was never cleaned, I had to dispose of my own garbage. In addition, the breakfast was on repeat the 5 days I was there, hardly any vegetarian options, and was very processed based food. Although it was in an ideal location I would not stay there again.

The hotel is nice and clean. The staff was welcoming and helpful. The breakfast was nice. Everything was great except the 4th floor hallway stunk. Our room didn’t stink. But every time we walked thru the hall it smelled like septic.

Roaches in the bathroom. Exorbitant rates for game weekend.

The room and hotel was nice, until we wake up to bugs and a roach in the restroom.

It feels like home not a hotel. Great floor plan!

Quite a comfortable and airy atmosphere. The rooms were appropriately appointed. The a/c was our problem. It was quite loud and blew hard and very cold and then the room warmed up quickly and was humid. The transition woke frequently.

The bed had a dip where you butt goes. Head up and feet up. Had to put more pillows behind my head.

Great place to stay-like an apartment but with breakfast and cleaning service. One thing-AC is ridiculously loud. I had to use ear plugs to sleep!!

Worst bed Ive ever encountered Not a restful night Not worth the money

2nd visit where the bed had a dip in the middle of the bed. Made me feel like my feet were higher than upper body. Pillows are all the same. Should offer a couple of pillows that are more firmer. Took two irons to get one that worked correctly. Sink too a while to drain. Room felt humid. Clothes felt that way the next day when you put them on.

The hotel was nice, gym was well equipped and clean. The free breakfast was fabulous. My only down side was the AC units in the rooms were loud. They worked but loud. :-)

Everything was great, including the breakfast, except for the shower in my room (room 209). The shower was very poorly constructed, with cracks in the floor that the water would flow into. The shower made me very uncomfortable and felt like a mold hazard.

Stayed there because the price was lower than the hotel we usually stayed at. Glad we did. Now we will go to this place in the future. We stayed in a studio with King bed. Loved the room arrangement. Was able to put on my makeup in the bathroom due to the great lighting. Bed and pillows were comfortable. Plenty of room. Location was also easy to get in and out of. Very satisfied.

Beds are comfortable and it’s clean, but the left bedside lamp did not work. I left a note for cleaning staff. Thought it was just the light bulb, but the power plug didn’t work either. That is my side of the bed. Small thing and I’m sure they will address it right away. Also, the door in the kitchen area leading to the adjacent room, may as well not have been there. I could clearly hear every word they spoke, every laugh, everything! There was a full house with a ball tournament and a wedding. Doubt I’d stay again unless I just had to. Expensive room for no privacy AT ALL!

So, The property was nice. Located in a good spot inside a shopping center. What I did not appreciate was how I was treated. I used Expedia to book my reservation. First, Expedia showed pictures that was NOT the room I received. I arrived about 2pm after traveling since 3am from the east coast with my black family, including a young child, and wanted to check in. I was behind a group that checked in early WITHOUT an early check in. Once I got to the desk, I was asked if I had an early check in, which I said no, so I was told check in was at 3pm and that my room wasn't ready. The white person in front of me was NOT asked the same question as I was standing there the ENTIRE time of their check in. They were given a key and they went on up to their room. My family and I sat for 45 min in the lobby and watched as she checked in 3 other white people. She told one couple check in wasn't until 3pm but she would check them in and gave them a key. One person came down because the bed wasn't "made" so they gave her an AUTOMATIC UPGRADE! So clearly they had rooms available, just not the one I booked since I used a 3rd party, Expedia. I was told I booked an accessible room and that they HAD to give it to me since I used a 3rd party, EXPEDIA and that people would book an accessible room to save money and then ask for another room. I had no problem with the accessible room, it was the fact that there actually were other rooms available and mine wasn't ready at 3! VERY DISSATISFIED!

The check in person was on the phone for over 30 Minutes with me waiting to get checked in

Property was clean with ample parking. Check in was quick and easy and the front desk was pleasant to work with.

Excellent customer service!! All the ladies working the desk were very professional, kind, and helpful! The breakfast was delicious as well

Check in was delayed for an hour because computer system was down. Hotel was also busy as people evacuated from flooding in Houston. Computer issues and crowd made it chaotic in the hotel.

The staff were great, particularly Clarencia

Nice place. Staff was very friendly. They didn't have many people working so they did many things, but they were able to handle all the requests.

Cici at the front desk was very helpful

Was the best stay I have had anywhere in a very long time!! The staff was phenomenal.. everyone was friendly and so so helpful!! Loved them all!! The accommodations were amazing!! Everything you need is there!! I will always look to stay at a Hyatt House from here on out!! ❤️

Very clean and good complimentary breakfast. Hotel Staff were very friendly and helpful. Chris at the front desk went above expectations and made it worth going back!

Would stay here again. Clean. Quiet night. Convenient location.

Great location

Convenient location

Nice, clean property in CSTAT. Close to A&M.

Easy access to the highways and shopping that were both nearby. Cracker Barrel next door, Target across the street as well as other shops.

Great location quiet area

This is my second stay with Hyatt House. Its only about a 6 munute drive to college campus but its very spacious and the staff always friendly. Plenty of parking, well lit and safe. I like the fact that Target is literally across the street with starbucks as well as Cracker Barrel. I will definitely be staying again.

Friendly staff, nice room, good location

I really liked that it was close to our destination along with some shopping close by

The whole stay was pleasant. From check in, the room, property location, all were great! Target was literally in the same parking lot!

The place was clean and comfortable. The complementary breakfast was varied and quite good.

Friendly staff. Great breakfast! Loved the room with frig, stove, and dishwasher.

Clarencia checked us in and she was super helpful and sweet. Rooms were very clean and nice. The breakfast was exceptionally. We highly recommend this hotel.

Comfortable bed, nice rooms. Breakfast options could be better food was cold, fruit was spoiled

This hotel is only about a year old, so all still looks new. Rooms are quiet and well furnished. Breakfast is amazing. You can order custom omelets. We will return.

I have stayed at this hotel before. It is a great hotel. A Cracker Barrel restaurant is next door and a Target is across the street. The hotel is very clean and the breakfast is very good and is served on real dishes and glasses. The staff is very friendly and helpful.

The room was a good size, however I was very disappointed that the room was never cleaned, I had to dispose of my own garbage. In addition, the breakfast was on repeat the 5 days I was there, hardly any vegetarian options, and was very processed based food. Although it was in an ideal location I would not stay there again.

This hotel had great breakfasts. The place was fairly new and in good shape.

Very rude person working the breakfast would not recommend this hotel to anyone because of her

I liked everything. A very nice stay. Staff very friendly. Nice breakfast set up with made to order omletes. Comfortable beds.