Name: Hotel Aurum Firenze
Address: Via Nazionale, Florença, Toscana, IT
Price range: US$ 115–US$ 213 per night
Rating: 8.65

Opinião dos hóspedes

Analisando as avaliações, o Hotel Aurum Firenze se destaca pela localização muito central, perto da estação Santa Maria Novella e dos principais pontos turísticos, embora os quartos sejam pequenos e simples, o isolamento acústico seja limitado e o Wi-Fi e o ar condicionado sejam inconsistentes.

Diversos hóspedes consideram os quartos limpos, mas problemas recorrentes incluem odores no banheiro, chuveiros pequenos e ocasionais problemas de manutenção ou vazamentos. O café da manhã está incluso e o restaurante no terraço tem vistas agradáveis, porém a variedade, a qualidade e o horário de abertura tardio ou os horários fixos deixam alguns viajantes insatisfeitos. A opinião sobre o serviço é variada, desde funcionários atenciosos e prestativos até uma recepção pouco responsiva ou rude e comunicação esporádica, com alguns relatos de impostos pagos apenas em dinheiro e problemas na alocação dos quartos. Mais adequado para escapadas curtas na cidade, quando você planeja passar a maior parte do tempo explorando.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são básicas: um restaurante de café da manhã no terraço com vista para a cidade e um elevador são mencionados; o armazenamento de bagagem está disponível, mas o espaço pode ser limitado.

Avaliações dos hóspedes relacionadas

10

Shelley

24 de mai. de 2025

·

Hospedou-se por 4 noites

Great hotel in an excellent location...close to train station and city centre. Very walkable. Good breakfast with fabulous view.

8

MAE ANN

7 de nov. de 2023

·

Hospedou-se por 3 noites

The hotel was just near the train station. Walkable to the city center. Room was small for large luggages. Breakfast was good with a nice view of the Duomo.

10

Sian

30 de out. de 2025

·

Hospedou-se por 2 noites

Clean and tidy. Very close to main train station and easy walk to main attractions. The Duomo view picture is a bit cheeky as you can only see that from the breakfast room window.

10

Nanci Neiva de Rossi

23 de ago. de 2025

·

Hospedou-se por 2 noites

Acomodacao pequena, porem confortavel e muito limpa, com roupas de cama e banho brancas. Localizacao perfeita p quem utiliza os trens, muito próximo a estacao e pontos turisticos. Funcionarios receptivos, guardaram as malas antes do horario de Check-in, gentileza em deixar o restaurante aberto p possiveis necessidades, agua filtrada e gelada inclusive p encher nossas garrafinnhas. Anajh muito simpatico nos recebeu com agua fresquinha direto no quarto. Voltaremos e recomendamos p quem quer simplicidade e conforto. Cafe servido no terraco.

8

TAKUMI

12 de out. de 2025

·

Hospedou-se por 4 noites

スタッフが親切でした。5階のレストランでの朝食は種類があり、また眺望が良かった。

8

John

4 de out. de 2024

·

Hospedou-se por 4 noites

Breakfast on site! Great staff and very close to sites, food, and the train station!

6

Rita Iren

24 de mai. de 2025

·

Hospedou-se por 2 noites

Enkelt, lite hotell med sentral beliggenhet. Fikk et lite rom med en balkong ut mot bakgården. Ikke plass til stort annet enn dobbeltsengen i rommet. Lite, men OK bad. To stoler og bord på balkongen, benyttet ikke dette selv, tror man burde bruke sko der ut. Ingen gardiner, men foran balkongdøra er det elektrisk solskjerming som bråker litt, så bør unngå å kjøre den opp/ned når som helst. Også lytt ut til gang og er man på badet hører man naboen; men jeg ble ikke plaget av støy. Betjent resepsjon, men man kan låse seg ut/inn av hotellet med nøkkelkortet. Enkel frokost, fin utsikt fra frokostrom. Noe mulighet for bagasjeoppbevaring, men begrenset plass. (Ikke noe toalett i 1.etg, må evt opp til frokosteom i 5.etg).

10

tim

14 de jan. de 2023

·

Hospedou-se por 2 noites

Great little hotel. Very close to main station and easy walking distance to everything. Breakfast area is on the top 5th floor and has great views across the skyline.

10

Maria Elena Castillo Odena

9 de jun. de 2025

·

Hospedou-se por 3 noites

Breakfast is wonderful Rooms are clean . There is elevator Location s perfect. Very near the train station and near main tourist attractions. People at the front desk are very polite

10

Christos

21 de jul. de 2024

·

Hospedou-se por 1 noite

Very pleasant stay. Very short walk from the train station. Only disadvantage was that they didn't have any room for leaving the luggage after the check-out.

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Limpeza

Muitos hóspedes relatam quartos limpos e roupas de cama frescas, mas reclamações recorrentes citam odores no banheiro, pragas ou mosquitos e poeira ocasional, vazamentos ou acessórios desgastados.

Avaliações dos hóspedes relacionadas

4

JOSE JESUS

28 de set. de 2025

·

Hospedou-se por 4 noites

La propiedad esta muy deteriorada y con mal olor en las habitaciones

10

Donnabel

4 de nov. de 2025

·

Hospedou-se por 2 noites

Clean room

6

Nilesh Prakash

23 de ago. de 2025

·

Hospedou-se por 5 noites

The room that we used for 5 nights was filthy.and dusty. The shower was very small, barely squeeze in. The interior was outdated with only one point to recharge phones and the cupboards were broken. The door to the room required force to open and close. Location is convenient close to transport.

10

Abdullahel

7 de jun. de 2023

·

Hospedou-se por 2 noites

The room and rest room were very clean. Location is great, very close to the main train station and historic sites are within walking distance. Lots of restaurants nearby. Will definitely choose this place again.

10

Nanci Neiva de Rossi

23 de ago. de 2025

·

Hospedou-se por 2 noites

Acomodacao pequena, porem confortavel e muito limpa, com roupas de cama e banho brancas. Localizacao perfeita p quem utiliza os trens, muito próximo a estacao e pontos turisticos. Funcionarios receptivos, guardaram as malas antes do horario de Check-in, gentileza em deixar o restaurante aberto p possiveis necessidades, agua filtrada e gelada inclusive p encher nossas garrafinnhas. Anajh muito simpatico nos recebeu com agua fresquinha direto no quarto. Voltaremos e recomendamos p quem quer simplicidade e conforto. Cafe servido no terraco.

10

John

9 de out. de 2025

·

Hospedou-se por 5 noites

Everything was as you would expect it to be. Breakfast service was excellent, the bed was comfortable and the shower was decent. Cleaning staff did a great job. I did report a minor issue with the plug not working but other than that it was absolutely fine.

10

Jenny

6 de out. de 2023

·

Hospedou-se por 4 noites

Great spot between the Central station and the Duomo. Room nice and clean.

2

irma

12 de out. de 2025

·

Hospedou-se por 5 noites

The door to our room wouldn’t open. He promised to get it fixed right away. We could barely get our suitcases and didn’t get done. Frame of the closet door was broken. We couldn’t even open it and I took a bunch of pictures. I spoke to them about it. He was gonna get fixed. They didn’t do it. I asked to be moved to another room. They told me to pack my bags this was on day too, and they would move my items. To another room. When I got back at the end of the day, nobody knew what was going on and the status very rude. They made us feel very uncomfortable as if it was our fault the room we were in should’ve never been booked because everything was falling apart and bathroom smell like a sewer shower door was broken. We took a shower all the water with pee all over the place. Made us stay very uncomfortable. The cleaning crew is excellent the receptionist they were very rude.

4

Caterina

12 de jun. de 2025

·

Hospedou-se por 2 noites

I’ve stayed in a lot of accommodations, from shared hostels to 4 star hotels. This was the dirtiest one I’ve ever seen.

4

Megan

22 de mai. de 2023

·

Hospedou-se por 2 noites

Our room smelt like chemicals when we first came in and the washroom smelt of urine. We had to air it out to make it tolerable. Then we found dead bugs and shoe prints all over the ceiling and live bugs in the clean bath towels. The shower was also backing up/not draining. When asked to switch rooms they said they had none available and came to our room spraying poisonous bug killing spray and heavy deodorizers to “fix it”. When we told them we couldn’t stay in the room inhaling that stuff they “found” a room that we could switch to but seemed annoyed. Staff weren’t overly friendly and some didn’t speak any English at all. Breakfast was ok but you need to pick a time. I wouldn’t stay here again or recommend it.

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Quartos

Os quartos são muito pequenos, com chuveiros minúsculos e móveis mínimos; o som viaja devido ao isolamento acústico limitado. O Wi-Fi e o ar condicionado funcionam para algumas estadias, mas são pouco confiáveis em outras.

Avaliações dos hóspedes relacionadas

8

Eduardo

15 de set. de 2025

·

Hospedou-se por 10 noites

Nice little BUDGET hotel with no frills or luxury of any kind but staffed with lovely, friendly people who make you feel welcome. Convenient location close to train station and all the places you want to visit in Florence. Small rooms but equipped with everything you need including a safe and a little fridge. Only thing I missed and would like to have is a little table.

8

ENRIQUE ANTONIO

17 de nov. de 2025

·

Hospedou-se por 3 noites

El hotel tiene muy buena ubicación y el personal es muy amable, lo único malo es que el wifi falla mucho y hubo 1 día completo que nos quedamos sin conexión

6

Joao

15 de jan. de 2026

·

Hospedou-se por 2 noites

Ar condicionado mau funcionamento TV não funciona. Não tem qualidade para 4*

4

Shelina

11 de jun. de 2024

·

Hospedou-se por 2 noites

Great location! Very close to the train station and many major attractions. This was the tiniest shower I've ever used though. I would say the place is average. It wasnt super comfortable but it was managable.

4

Francyne

13 de nov. de 2025

·

Hospedou-se por 7 noites

The room was clean enough, but it was too small for two people. There was no room to open 2 suitcases. Nothing extra, not even a chair….and the bathroom was also very small. The staff was OK….the one good thing was the breakfast.

6

Corinne

15 de jul. de 2023

·

Hospedou-se por 2 noites

I rented two rooms for our family. Both rooms air conditioning units worked very poorly but one was worse than the other. At 1:00 am my kids woke up sweating. When mentioned to staff they didn’t seem to have a solution.

6

Catherine

4 de ago. de 2025

·

Hospedou-se por 3 noites

Very small rooms and bathrooms. Breakfast and breakfast staff were awesome and on the top floor. Hotel room small and nothing special. Great location and quiet…but good luck getting out of a car with luggage.

10

Caroline

30 de nov. de 2025

·

Hospedou-se por 3 noites

Great, loved the balcony!

8

TAKEHIRO

24 de jul. de 2025

·

Hospedou-se por 3 noites

駅からも近く部屋も清潔ですが、wifiルーターの調子が悪いのかとにかくブチブチ切れて速度もADSL並みに低速です。シャワーもちょろちょろ。この2点だけ不満でした。朝食は質の高いものではありませんが、必要十分で窓からの景色も美しい。wifi環境さえ改善されれば次回も選択肢の一つとなるホテルです。

6

Mick

24 de out. de 2025

·

Hospedou-se por 2 noites

The hotel is located in a perfect location and is near to all attractions. Breakfast is incomplete for early birds but it's ok. No soundproofing. You could hear the noise of cars all night long, as well as noises from the rooms and corridors.

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Serviço

A opinião é variada: muitos hóspedes elogiam a simpatia e a prestatividade da equipe e o check-in antecipado ocasional ou os cafés da manhã preparados, enquanto outros encontram uma recepção pouco responsiva ou rude, comunicação deficiente e problemas como impostos pagos apenas em dinheiro ou a transferência para outra propriedade.

Avaliações dos hóspedes relacionadas

10

Juan Sebastian

14 de out. de 2025

·

Hospedou-se por 4 noites

The hotel was perfect! Close to the train station, restaurants, transport, many sights to visit, among others. The room was quiet, the beds were perfect, bathroom in good conditions and the breakfast is great with many options. The staff is very friendly and they help with everything

2

Ricardo

20 de set. de 2025

·

Hospedou-se por 2 noites

We booked a stay, tried to confirm a late checkin contacting the hoyel from expedia since two weeks before arrival, they never replied to messages or calls, we called the phone number they provided and we didnt get a replied after many attenptsx we looked them up on google and found an email, they never replied to that so we decided to book another hotel amd tried to get a reimburse, even expedia personnel confirmed that it was hard to contact the hotel and they tried to get the reimburse without success. Stay away from this hotel and look for better options they get a negative in cistomer service from even the simplest things like initial contact

10

MARICHU

19 de out. de 2025

·

Hospedou-se por 5 noites

We were able to check-in early. It is walkable from Santa Maria Novella train station and so are the points of interest. When we arrived, the electric metal blinds was not working. Letitia gave us a sheet to temporarily give us privacy. When we came back from our tour the next day, it was already fixed. Great place to stay. Worth the money we paid for. Santa Maria Novella Basilica is close by. Worth visiting. Well recommended.

10

Alfredo

11 de nov. de 2025

·

Hospedou-se por 2 noites

Friendly helpfull hotel staff, clean room , good amenities, secure, good close location to Florence central and train station

8

Carmen

2 de jul. de 2025

·

Hospedou-se por 3 noites

Hotel limpo, quarto e banheiros bom para 3 pessoas , um pouco apertado para 4 pessoas, bem silencioso . Café da manhã tínhamos tudo o que precisamos. Ficamos muito felizes com a gentileza e carinho do pessoal do café , em preparar uma sacolinha de café da manhã , quando saímos bem sedo para o passeio. Vocês foram maravilhosos

4

Sunyoung

1 de jul. de 2024

·

Hospedou-se por 3 noites

Great location. Safe. Close to station (4min), Duomo and evening. They had decent breakfast but one morning, there was a dead bird by the balcony table, next morning, coffee machine was out of order. Worst thing thing about the hotel is their service... not a single one that were welcoming/helping. Also. they were very cheap with their towels. We didn’t get our room cleaned for 3 night and when we asked for three towels on the 3rd day, they refused and told me to wait for the next morning. and I had to beg for it.

2

jenn

12 de set. de 2024

·

Hospedou-se por 2 noites

I had a negative encounter with the manager when trying to address an issue. The management is rude and does not care at all about their customers. With all the hotel options in Florence, do yourself a favor and choose one that actually CARES about its guests.

2

irma

12 de out. de 2025

·

Hospedou-se por 5 noites

The door to our room wouldn’t open. He promised to get it fixed right away. We could barely get our suitcases and didn’t get done. Frame of the closet door was broken. We couldn’t even open it and I took a bunch of pictures. I spoke to them about it. He was gonna get fixed. They didn’t do it. I asked to be moved to another room. They told me to pack my bags this was on day too, and they would move my items. To another room. When I got back at the end of the day, nobody knew what was going on and the status very rude. They made us feel very uncomfortable as if it was our fault the room we were in should’ve never been booked because everything was falling apart and bathroom smell like a sewer shower door was broken. We took a shower all the water with pee all over the place. Made us stay very uncomfortable. The cleaning crew is excellent the receptionist they were very rude.

10

Jaqueline

25 de jul. de 2025

·

Hospedou-se por 3 noites

The staff was amazing. Anoj helped so much getting tickets we needed. Beds cozy, room clean!

4

Charles

19 de abr. de 2025

·

Hospedou-se por 3 noites

So I had specifically chosen this hotel due to its proximity to the train station. Upon arrival we were told it our room was located in a complete separate location across the city. I had to pitch a fit to get the problem resolved. Even after that I feel we were put in a downgraded room because it was nothing as it was shown in the photos on Expedia. The breakfast was subpar and not enough was served in the room for all the guest that were present. I would steer clear of this place as the price is most definitely not worth what you pay for.

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Localização

Localização central consistentemente elogiada, a uma curta distância a pé da estação Santa Maria Novella e dos principais pontos turísticos. A rua movimentada pode ser barulhenta ou menos agradável em alguns momentos.

Avaliações dos hóspedes relacionadas

8

Susan

18 de set. de 2025

·

Hospedou-se por 3 noites

The place is very close to the point of interest. Its walkable and you would not have a problem to find a place to eat. Its very close to Doumo, shopping area and supermarket.

10

Carolyn

14 de nov. de 2025

·

Hospedou-se por 3 noites

Hotel was an 8 minute walk from train station. About 10-15 minute walk from sights, lots of restaurants in area, launderette 5 min walk. Room was small but fine for a few nights. Continental breakfast is included and was sufficient would stay again.

10

Francesca

16 de abr. de 2023

·

Hospedou-se por 4 noites

The Aurum Firenze is in a very central location, close to the railway station and within walking distance of the historic centre and of tram/ bus facilities if planning to go a little further afield...During my 4days stay, I also went to Fiesole and the bus stop was very close, on the opposite side of the road going towards the station. The room was comfortable, clean and, although the Hotel is placed on a main road, surprisingly quiet. Highly recommended.

10

Weina

17 de abr. de 2025

·

Hospedou-se por 4 noites

The location is great, close to the central railway station and less than 15 minute walk to major tourist attrations.

10

Matthew

16 de set. de 2023

·

Hospedou-se por 4 noites

The staff were nice and helpful, the breakfasts were good, near everything would stay again. Thank you

10

Lap Tou

21 de nov. de 2025

·

Hospedou-se por 4 noites

Close to train station and everything you need.

10

Dennis

30 de ago. de 2023

·

Hospedou-se por 3 noites

great location, a 3-minute walk from airport tram, 10-minute walk to all the major sites. great base for exploring the city.

10

Min

22 de mar. de 2025

·

Hospedou-se por 4 noites

Very good location

10

Pui Lang

24 de jul. de 2025

·

Hospedou-se por 3 noites

It’s a great location. Most of the attractions are in the walking distance. The marketplace and the central train station are 5 minutes walking distance.

8

Daniel

24 de jun. de 2023

·

Hospedou-se por 4 noites

The location is fantastic, close to the centre and the station.

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Jantar

O café da manhã incluso é conveniente e às vezes apreciado pela vista do último andar, mas a qualidade e a variedade variam, com relatos de opções limitadas, agendamento de horários e abertura muito tarde para passeios matinais.

Avaliações dos hóspedes relacionadas

10

Shelley

24 de mai. de 2025

·

Hospedou-se por 4 noites

Great hotel in an excellent location...close to train station and city centre. Very walkable. Good breakfast with fabulous view.

6

Amanda

8 de jun. de 2024

·

Hospedou-se por 2 noites

Only plus was it was close to the train station. Breakfast doesn’t start until 7.30. No good for early yours or departures and selection poor

8

Jacquelyn Carney

26 de abr. de 2025

·

Hospedou-se por 9 noites

Nice staff. Breakfast included. Good cleaning of room.. Staff wanted to help if you needed help. Close to city center and the train station. Lots of restaurants close. In

10

Rebecca

8 de jul. de 2025

·

Hospedou-se por 4 noites

This hotel was in an excellent location, very close to the train station. Nothing fancy, but clean and comfortable. Inexpensive with a very nice breakfast included.

4

Lenise

16 de mai. de 2025

·

Hospedou-se por 2 noites

Pior café da manha que tive na europa. Noites barulhentas, hotel sem isolamento algum acústico. Pra se ter idéia eu ouvia o celular do quarta ao lado vibrar.

10

tim

14 de jan. de 2023

·

Hospedou-se por 2 noites

Great little hotel. Very close to main station and easy walking distance to everything. Breakfast area is on the top 5th floor and has great views across the skyline.

10

Maria Elena Castillo Odena

9 de jun. de 2025

·

Hospedou-se por 3 noites

Breakfast is wonderful Rooms are clean . There is elevator Location s perfect. Very near the train station and near main tourist attractions. People at the front desk are very polite

4

Oasis

30 de nov. de 2025

·

Hospedou-se por 2 noites

La ubicación está muy bien. Pero el desayuno, faltaban muchas cosas, y el baño soltaba un olor muy extraño, como a húmedo.

4

JOSE

20 de fev. de 2026

·

Hospedou-se por 2 noites

Equipe dispersa. Hotel muito bem localizado mas deixa a desejar em limpeza.Cafe da manha péssimo

4

Cynthia

29 de out. de 2025

·

Hospedou-se por 2 noites

Petit déjeuner très peu varié. Seulement croissant ou céréales, des œufs brouillés séchés dans le fond du plat. Les chambres ne sont pas insonorisé tel que mentionné dans l’annonce. On entendait les cuillères frotter dans le fond des bols des céréales de notre lit. Les matelas sont vieux avec la forme qui creuse au milieu. La chambre familial est fourni avec un lit queen et un lit plus petit qu’un double. On a toujours l’impression de déranger le personnel à la réception mais le personnel des étages sont super gentil.

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Mês	Preço médio
janeiro	US$ 185
fevereiro	US$ 194
março	US$ 248
abril	US$ 381
maio	US$ 402
junho	US$ 339
julho	US$ 290
agosto	US$ 293
setembro	US$ 269
outubro	US$ 381
novembro	US$ 205
dezembro	US$ 186

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $175	20 $213	21 $187	22 $175	23 $178	24
25 $178	26 $178	27 $165	28 $203	29 $163	30 $203	31 $167

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $164	2 $141	3 $120	4 $139	5 $139	6 $122	7 $155
8 $132	9 $132	10 $116	11 $139	12 $141	13 $135	14 $126
15 $115	16 $132	17 $118	18 $120	19 $118	20 $130	21 $126
22 $116	23 $123	24 $125	25 $125	26 $129	27 $131	28 $139
29 $133	30 $120

Hotel Aurum Firenze

Preços para Hotel Aurum Firenze

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto Triplo Standard

Quarto Quádruplo Standard

Triple Two Beds

Quadruple Room (1 Queen Bed and 1 Large Twin Bed)

Double Queen Bed

Room Run of House

Triple Room (1 Double Bed and 1 Twin Bed)

Quadruple Queen Size Bed

Single

Quarto Casal

Quarto Duplo Standard

Twin Standard

Quarto

Single Room (1 Twin Bed)

Bed in Dormitory Standard

Triple with Double Bed

Double Or Twin Standard

Quarto Standard

Quarto Individual Standard

Double Queen Size Bed

Quadruple Two Beds

Room Deluxe Sea View

Twin Queen Size Bed

Double Or Twin Capacity 2

Avaliações dos hóspedes sobre Hotel Aurum Firenze

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Preços para próximas datas