Is parking available at the property?

Yes, self-parking is available on-site for a fee of CHF 25 per night. There are also nearby parking options available for the same fee, located 164 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM. Additional fees apply for guests beyond the included two adults sharing a guestroom.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a maximum fee of CHF 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Kriens, within a 5-minute drive of KKL Lucerne and Chapel Bridge. It is approximately 2.5 miles from Lucerne Town Hall and 3.6 miles from the Swiss Transportation Museum.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Luzern Kriens

Average nightly price at Holiday Inn Express - Luzern - Kriens by IHG by month, last 12 months (USD)
Month	Average price
January	US$141
February	US$139
March	US$149
April	US$185
May	US$285
June	US$321
July	US$275
August	US$279
September	US$310
October	US$235
November	US$168
December	US$184

What guests think

Holiday Inn Express - Luzern - Kriens by IHG sits next to Kriens Mattenhof station, making it a quick 2–7 minute ride into Lucerne, with many guests receiving a free transit or guest card; shops and Pilatus access are nearby.

Rooms are modern and generally comfortable, though several guests found them small (especially for three), noted limited storage and the absence of a fridge, and a few mentioned weak air conditioning or uncomfortable pillows. Cleanliness is widely praised across the property, with only isolated complaints about dust or carpet odors. Breakfast is a strong point, often described as excellent and varied, though the dining area can feel crowded at times. Overall, this is a practical base outside the center, best for travellers prioritizing convenience over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available in a nearby garage, but it is paid and several guests found it expensive. A few guests also appreciated convenient luggage storage.

Related guest reviews

8

Maria

8 Sept 2025

·

Stayed 2 nights

Hotel vicino alla stazione, con due fermate di treno si arriva in centro. Camera piccola, essenziale, non ci sono cassetti per riporre qualcosa, letti confortevoli, pulita e silenziosa. Bagno molto pulito, doccia comoda. Colazione gradevole con personale molto gentile. Comodo il parcheggio per la macchina nell’adiacente multi piano.

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10

patricia

29 Sept 2024

·

Stayed 1 night

Large ,clean,well equipped room., friendly staff, great secure luggage storage, close to train or bus to go to town centre

8

Heather

19 Sept 2023

·

Stayed 1 night

Modern hotel with all facilities you expect. It’s not a wow hotel, it’s a good, clean, functional hote. Breakfast is included. Parking is across the road in a multi storey. Staff were neutral in their manner, not friendly, not rude just very indifferent…. Very short walk to the train to get in to the centre, just 2 stops and it’s free for hotel guests.

8

Matthias

28 Mar 2024

·

Stayed 1 night

Parking easy. Supermarket in two minute walking distance. You get a free train ticket to go downtown (2 stops). The station is 3 minutes away. The hotel is new. I will come back

10

Kevin

23 Jun 2025

·

Stayed 2 nights

Although property updated and nearly new, you either took train (free pass from hotel) into old city center or drove yourself. Parking is extra and a bit steep at 25 chf per night. Easy on and off major hwy.

8

Barbara

10 May 2025

·

Stayed 3 nights

Grösse des Zimmers ok. Leider hatte das Zimmer keinen Schrank. Parkmöglichkeit vorhanden, jedoch sehr teuer. Personal im Frühstücksraum ausserordentlich freundlich. Lage perfekt, da nahe zum Bahnhof. Preis sehr hoch.

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8

Roman

22 Jan 2025

·

Stayed 1 night

Alles ok, aber Fremd- Parkplatz laufen und dann zu teuer

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8

Aboobacker

25 Apr 2024

·

Stayed 1 night

Parking in another building

10

Istvan

16 May 2024

·

Stayed 2 nights

The hotel is new, quite and safe. Parking is easy.

10

Rachel

22 Jan 2026

·

Stayed 1 night

We had a fantastic stay at this hotel, the staff were very friendly and helpful, we stayed for one night and were able to leave our luggage on our arrival day and departure day which gave us 2 full luggage free days to explore. On dropping off our cases were were given a city pass which allowed us to use public transport around the city free of charge. It is 2 stops (6 mins) from the city on the train and so easy to get back and forth with trains running well into the night. It is also a short bus ride from pilatus gondola which we experienced and is well worth a visit. The room itself was well equipped with a kettle which is always a bonus, the bed was comfortable and the room was plenty big enough for us and our luggage. Everywhere was clean and the shower worked well. Breakfast had ample choice all set out nicely with plenty of seating. I would love to go back to Luzern as it is a lovely town and I will definitely stay in this hotel it was also good value for money.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A small number reported issues such as dusty rooms or carpet odors.

Related guest reviews

10

Bettina

8 Nov 2024

·

Stayed 2 nights

Ruhig gelegen, sehr gute Anbindung an die S-Bahn (2 Minuten Fußweg zum Bahnhof). Man erreicht Luzern Zentrum in wenigen Minuten. Schnell erreichbar auch die Gondelbahn auf den Pilatus-Berg (dort oben mit traumhafter Aussicht). Sehr nettes und hilfsbereites Personal. Sauberes, zweckmäßig eingerichtetes Zimmer; bequemes Bett; alles vorhanden, was man braucht (sogar Wasserkocher und Bügeleisen). Gutes Frühstück. Insgesamt war ich sehr zufrieden mit dem Aufenthalt.

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10

Alessandro

18 Dec 2025

·

Stayed 1 night

J’ai séjourné dans cet hôtel récemment et nous y avons passé un très bon moment. L’hôtel est tout neuf et moderne, et la propreté est excellente, ce qui a rendu le séjour encore plus agréable. Les espaces sont bien conçus et fonctionnels. Nous n’avons pas utilisé le parking de l’hôtel car il nous était plus pratique de nous garer ailleurs à un coût inférieur (20 francs suisses pour toute la durée du séjour). Le petit-déjeuner était vraiment excellent, copieux et de bonne qualité. En résumé, une expérience très positive, et je recommande cet hôtel à ceux qui recherchent une structure neuve, propre et confortable.

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10

Chien Ping

1 Dec 2025

·

Stayed 3 nights

Clean

4

CRISTIANE

22 Oct 2024

·

Stayed 3 nights

Hotel com cheiro forte de sujeira no carpete. Usamos o sofá cama para as crianças dormirem e estava com mta sujeira e até papel de bala embaixo dele. Não usam aspirador de pó no quarto o carpete é imundo e não se preocupam em passar aspirador . Tive que deixar a janela aberta pra sair o cheiro forte de sujeira do quarto.

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10

Sravanthi

27 Jun 2025

·

Stayed 1 night

The property is very clean and accessible to train station. The staff is very helpful.

10

Tomas

5 Aug 2023

·

Stayed 1 night

Väldigt fräscht hotell med bra rum, god frukost och lätt att ta sig till med tåget från Luzern C (gratis med en lapp från hotellet)

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6

Arun Kumar

23 Apr 2023

·

Stayed 1 night

A good budget accommodation but the dust levels are on the higher side in the room.

10

Luciana

6 Dec 2025

·

Stayed 3 nights

Tudo se destacou! Hotel novíssimo, funcionários super simpáticos e atenciosos, limpeza nota mil, café da manhã dos deuses, localização maravilhosa (literalmente ao lado da estação Kriens) e com um comércio local que não deixa faltar nada! Ficamos encantados e extremamente satisfeitos com nossa hospedagem lá! Eu super recomendo! Se um dia tiver outra oportunidade de voltar em Lucerna certamente ficarei nesse hotel!

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10

Liset

25 Jun 2025

·

Stayed 4 nights

Very clean and convienient

10

Peter

3 Oct 2025

·

Stayed 3 nights

Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.

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Rooms

Rooms are modern and functional, with comfortable beds for many and some offering mountain views. Several guests found them compact (especially for three), noted limited storage and no in-room fridge, and a few cited weak air conditioning or uncomfortable pillows.

Related guest reviews

8

Maria

8 Sept 2025

·

Stayed 2 nights

Hotel vicino alla stazione, con due fermate di treno si arriva in centro. Camera piccola, essenziale, non ci sono cassetti per riporre qualcosa, letti confortevoli, pulita e silenziosa. Bagno molto pulito, doccia comoda. Colazione gradevole con personale molto gentile. Comodo il parcheggio per la macchina nell’adiacente multi piano.

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10

Dhineth

7 Sept 2025

·

Stayed 7 nights

Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room.

6

Sharon

26 Jul 2025

·

Stayed 1 night

The ok side: Good location near train, the staff in the breakfast (2 amazing waitresses), clean, close parking, breakfast was good and complimentary The NOT ok: The front desk were not nice at all, they give you the feeling that they do not like to serve you or answer your questions. The air condition is not good, when I called the front desk said that it is what it is and if I want to get a fan I should come over and take it. Bottom line, we won’t come again although I have it average

10

Tobias

8 Jan 2024

·

Stayed 5 nights

Sehr gut gelegenes Hotel mit Bahnhof, Supermarkt, Tankstelle und - wenn man es mag - zwei Fastfoodketten, aber auch Bäcker und einem "Cevap Haus" rundherum. Zimmer sauber, groß genug, auch das Bad und es gibt einen Tisch, sowie den "Relax-Stuhl", den ich persönlich an HI-Hotels sehr mag. Fernsehsender auch in gutem Umfang vorhanden und beim Frühstück gab es eigentlich auch alles, was das Herz begehrt. Ich war sehr zufrieden. Das Einzige, was noch ganz nett wäre, wäre ein kleiner Kühlschrank auf dem Zimmer, so dass man mitgebrachte Getränke kühl lagern kann.

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10

David

13 May 2024

·

Stayed 2 nights

Only negative was the bed was not very comfortable but everything else was very nice!

8

HARSHIT

28 May 2024

·

Stayed 3 nights

Not your typical holiday inn. Clean but very small rooms.

2

Manish

24 May 2024

·

Stayed 2 nights

Rooms very so small, no enough space to even move in it. Extremely tiny room. Staff was also rude.

8

Darla

17 Oct 2024

·

Stayed 1 night

Excellent breakfast. Stiff beds!!!

6

Christopher

11 Sept 2025

·

Stayed 1 night

EL AIRE ACONDICIONADO NO ENFRIABA Y TUVIERON QUE LLEVAR UN VENTILADOR!!

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10

Rachel

22 Jan 2026

·

Stayed 1 night

We had a fantastic stay at this hotel, the staff were very friendly and helpful, we stayed for one night and were able to leave our luggage on our arrival day and departure day which gave us 2 full luggage free days to explore. On dropping off our cases were were given a city pass which allowed us to use public transport around the city free of charge. It is 2 stops (6 mins) from the city on the train and so easy to get back and forth with trains running well into the night. It is also a short bus ride from pilatus gondola which we experienced and is well worth a visit. The room itself was well equipped with a kettle which is always a bonus, the bed was comfortable and the room was plenty big enough for us and our luggage. Everywhere was clean and the shower worked well. Breakfast had ample choice all set out nicely with plenty of seating. I would love to go back to Luzern as it is a lovely town and I will definitely stay in this hotel it was also good value for money.

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Service

Staff are frequently described as friendly, helpful, and efficient, offering smooth check-in and useful local advice. However, some guests encountered indifferent or rude front-desk service and slower responses to issues.

Related guest reviews

6

Sharon

26 Jul 2025

·

Stayed 1 night

The ok side: Good location near train, the staff in the breakfast (2 amazing waitresses), clean, close parking, breakfast was good and complimentary The NOT ok: The front desk were not nice at all, they give you the feeling that they do not like to serve you or answer your questions. The air condition is not good, when I called the front desk said that it is what it is and if I want to get a fan I should come over and take it. Bottom line, we won’t come again although I have it average

10

Erwin

25 May 2024

·

Stayed 3 nights

Excellent stay. Very clean. Lovely breakfast. Very helpful staff.

4

Abdul Rehman

29 Jun 2025

·

Stayed 2 nights

The night staff on the night of June 28 was terrible.

10

Myat min

11 Sept 2024

·

Stayed 1 night

Very helpful receptionists and location is great as well.

10

Vanessa

10 Jul 2024

·

Stayed 1 night

Staff was amazing. Answered all our questions in a very friendly manner. Gave great suggestions for food and things to do and helped us navigate the area.

6

binaben

9 Sept 2024

·

Stayed 3 nights

Hotel 3 stops to main town too many bus tours FRONT STAFF RUDE AND LIES TO US !

10

Ricardo

3 Nov 2025

·

Stayed 1 night

Hotel com boa localização. Um bom quarto confortável e espaçoso. E um bom café da manhã. Estacionamento disponível em frente ao hotel mas pago a parte. Profissionais super atenciosos.

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10

Luciana

6 Dec 2025

·

Stayed 3 nights

Tudo se destacou! Hotel novíssimo, funcionários super simpáticos e atenciosos, limpeza nota mil, café da manhã dos deuses, localização maravilhosa (literalmente ao lado da estação Kriens) e com um comércio local que não deixa faltar nada! Ficamos encantados e extremamente satisfeitos com nossa hospedagem lá! Eu super recomendo! Se um dia tiver outra oportunidade de voltar em Lucerna certamente ficarei nesse hotel!

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8

Patrícia k

6 Oct 2022

·

Stayed 2 nights

O hotel fica fora da área central de lausanne. Pega-se um trem na estação, e já na segunda parada vc desce. Tem um migros quase em frente, uma bakery e um restaurante na esquina. Esse foi o quarto hotel de nossa viagem pela Suiça e senti que o staff não é muito simpático como nos outros em que me hospedei. Realmente, na Suiça, as pessoas são muito simpáticas, mas as meninas do check in desse hotel, não são nem um pouco. Outra coisa que me incomodou foi o serviço de quarto importunando o tempo todo para limpá-lo, muito embora estivesse com a placa "não pertube" na porta. Inclusive, chegaram a abri-la. O hotel não tem restaurante.

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10

Rachel

22 Jan 2026

·

Stayed 1 night

We had a fantastic stay at this hotel, the staff were very friendly and helpful, we stayed for one night and were able to leave our luggage on our arrival day and departure day which gave us 2 full luggage free days to explore. On dropping off our cases were were given a city pass which allowed us to use public transport around the city free of charge. It is 2 stops (6 mins) from the city on the train and so easy to get back and forth with trains running well into the night. It is also a short bus ride from pilatus gondola which we experienced and is well worth a visit. The room itself was well equipped with a kettle which is always a bonus, the bed was comfortable and the room was plenty big enough for us and our luggage. Everywhere was clean and the shower worked well. Breakfast had ample choice all set out nicely with plenty of seating. I would love to go back to Luzern as it is a lovely town and I will definitely stay in this hotel it was also good value for money.

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Location

Next to Kriens Mattenhof station, it is just 2–7 minutes by S-Bahn to Lucerne, and many guests received a free transit or guest card. Not central, but handy for supermarkets, eateries, and access to Mount Pilatus.

Related guest reviews

10

Kim Choy

24 May 2024

·

Stayed 1 night

Good location near station.

10

Sabine

5 Oct 2025

·

Stayed 2 nights

Das Parken war super, die Zimmer sauber, ruhig und gemütlich, nur wenige Gehminuten zum Bahnhof und in nur 4 Minuten mitten in Luzern, wir haben vom Hotel sogar noch Tickets für kostenlose Bus,- und Bahnfahrt innerhalb einer bestimmten Zone bekommen. Absolut empfehlenswert

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10

Steve

22 Sept 2025

·

Stayed 4 nights

The hotel was clean and modern. The staff was friendly and professional. It is a 2 minute walk to the train station. The hotel gives you a discount train pass for the whole area, good for trains and buses. The pass also gives you a 10% discount for Mount Pilatus train ride. Morning breakfasts are included. It is a great place to stay.

8

Matthias

28 Mar 2024

·

Stayed 1 night

Parking easy. Supermarket in two minute walking distance. You get a free train ticket to go downtown (2 stops). The station is 3 minutes away. The hotel is new. I will come back

10

ANDRES

15 Sept 2025

·

Stayed 3 nights

Nice hotel near transportation but its not in the city

10

Samuel

28 Sept 2024

·

Stayed 7 nights

Didn't spend much time in the hotel as was exploring but bed was comfortable. Only a 4 minute train ride on the S5 from the Lucerne train station. A convenient Migros across the street as well for some snacks or drinks for the day.

10

Prasenjit

11 Sept 2025

·

Stayed 5 nights

During our recent Europe Trip we stayed here for 6 nights and had a wonderful experience. Check-in & Staff: Smooth check-in process, very welcoming and cordial front desk team. They listened carefully to our requests and fulfilled them right away. Location: The main USP of this hotel is its location. This hotel is just 3-mins of walk from the nearest train station (Kriens Mattenhof) which is the 2nd stop from the Luzern main train station. Surrounded by multiple fast-food restaurants (McDonalds, Subway), with Migros (Swiss Grocery Chain) right across the street. The area felt very safe. Breakfast: Breakfast was a highlight every morning, with a wide variety of items to choose from. Options included bread, butter & jams, cereals, croissants, green salads, fruit cocktail, assorted meats (turkey, pepperoni, pork sausage), scrambled & boiled eggs, coffee, milk, different juices, whole fruits, yogurt, pancake, and oats. Something for everyone! Room & Cleanliness: Spacious, modern, and very clean rooms. The entire hotel feels new and well-maintained. The hotel allowed our luggages in the storage on the check-out day which made our travel very convenient, and we didn't have to pay the locker charges in the station. Overall Experience: Great stay, perfect mix of convenience, comfort, and hospitality. Highly recommended—definitely a 10/10 stay!

10

Peter

3 Oct 2025

·

Stayed 3 nights

Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.

6

PU

27 Sept 2025

·

Stayed 2 nights

The location is close to bus stop and local train station, but it is far from downtown and major attractions. We have visited many cities in Switzerland, holiday inn is the only one to check travelers passports. Lucerne city gives tourists free pass for public transportations. It would be nice if holiday inn could have sent emails or texts informing its guests so that they did not have to buy the tickets to the hotel.

10

Rachel

22 Jan 2026

·

Stayed 1 night

We had a fantastic stay at this hotel, the staff were very friendly and helpful, we stayed for one night and were able to leave our luggage on our arrival day and departure day which gave us 2 full luggage free days to explore. On dropping off our cases were were given a city pass which allowed us to use public transport around the city free of charge. It is 2 stops (6 mins) from the city on the train and so easy to get back and forth with trains running well into the night. It is also a short bus ride from pilatus gondola which we experienced and is well worth a visit. The room itself was well equipped with a kettle which is always a bonus, the bed was comfortable and the room was plenty big enough for us and our luggage. Everywhere was clean and the shower worked well. Breakfast had ample choice all set out nicely with plenty of seating. I would love to go back to Luzern as it is a lovely town and I will definitely stay in this hotel it was also good value for money.

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Dining

Breakfast draws strong praise for quality and variety, with many calling it excellent. A few mentioned crowding at peak times or that options could improve, and one noted smelly plates.

Related guest reviews

10

Chris

14 Oct 2024

·

Stayed 3 nights

Served a wonderful breakfast every morning to start our day off right. Staff was great in all departments. The room was wonderful. Definitely would highly recommend this as a place to sta

10

Charmae

4 Jan 2026

·

Stayed 1 night

The breakfast was immaculate! Please send me one of the cappuccino and espresso machines STAT!

10

KENNETH R

3 Oct 2025

·

Stayed 1 night

Great place excellent breakfast

10

Alessandro

18 Dec 2025

·

Stayed 1 night

J’ai séjourné dans cet hôtel récemment et nous y avons passé un très bon moment. L’hôtel est tout neuf et moderne, et la propreté est excellente, ce qui a rendu le séjour encore plus agréable. Les espaces sont bien conçus et fonctionnels. Nous n’avons pas utilisé le parking de l’hôtel car il nous était plus pratique de nous garer ailleurs à un coût inférieur (20 francs suisses pour toute la durée du séjour). Le petit-déjeuner était vraiment excellent, copieux et de bonne qualité. En résumé, une expérience très positive, et je recommande cet hôtel à ceux qui recherchent une structure neuve, propre et confortable.

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10

Susan

14 Jun 2025

·

Stayed 2 nights

Wonderful stay with a modern beautiful room & excellent breakfast. Free train only 5 minutes away to go to old part of city. It takes only 4 minutes to get there.

10

Gururaghav

13 May 2024

·

Stayed 4 nights

Location is easily reachable by S-bahn from Luzerne Bahnhof. Staff was quite helpful and informative. However, breakfast options could be improved and the dining area gets quite crowded.

8

ARNO

2 Jun 2024

·

Stayed 3 nights

Bom hotel, a 200 mts do metrô e o acesso de trem ao centro de Lucerna leva 4 minutos. Muito prático. Quarto grande e confortável, bom hotel, mas o café da manhã pode melhorar.

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10

Luciana

6 Dec 2025

·

Stayed 3 nights

Tudo se destacou! Hotel novíssimo, funcionários super simpáticos e atenciosos, limpeza nota mil, café da manhã dos deuses, localização maravilhosa (literalmente ao lado da estação Kriens) e com um comércio local que não deixa faltar nada! Ficamos encantados e extremamente satisfeitos com nossa hospedagem lá! Eu super recomendo! Se um dia tiver outra oportunidade de voltar em Lucerna certamente ficarei nesse hotel!

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10

Peter

3 Oct 2025

·

Stayed 3 nights

Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.

8

Darla

17 Oct 2024

·

Stayed 1 night

Excellent breakfast. Stiff beds!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $175	7 $162
8 $147	9 $138	10 $108	11 $123	12 $123	13 $164	14 $142
15 $108	16 $123	17 $131	18 $131	19	20 $149	21 $124
22 $119	23 $116	24 $116	25 $108	26 $131	27 $135	28 $120
29 $119	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $127	3 $139	4 $146	5 $151
6 $139	7 $139	8 $146	9 $131	10 $131	11 $146	12 $128
13 $108	14 $116	15 $123	16 $124	17 $117	18 $116	19 $147
20 $116	21 $135	22 $136	23 $146	24 $150	25 $199	26
27	28 $200	29 $169	30 $177	31 $196

Holiday Inn Express - Luzern - Kriens by IHG

Prices for Holiday Inn Express - Luzern - Kriens by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Double Bed with Sofa Bed, Mountain View

Standard Room (With )

Standard Room, 1 Queen Bed

Standard Room, 2 Twin Beds (Pet Friendly)

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room, 1 Queen Bed, Accessible

Guest reviews of Holiday Inn Express - Luzern - Kriens by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express - Luzern - Kriens by IHG

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