Holiday Inn Express - Luzern - Kriens by IHG

Very satisfied with our stay at Holiday Inn Express Luzern. The staff was great, especially Nicola, who was very kind and helpful. Clean rooms and a comfortable stay.

Despite the hotels . Com description, this property does not have an on site restaurant or on site parking. The parking is in a public multi story car park across the street, and further down the road, therefore not possible to leave bags in the car, and would be a struggle for less able body people. The restaurant serves buffet breakfast only, we were told that other meals were not an option, and we would have to visit local restaurants. Third point, the hotel is described as pet friendly…. It is pet tolerant we were not able to take breakfast with our dog with us (for clarity, she is 4.5kg and tiny, very well behaved). We compromised by having breakfast in the reception area, as leaving our dog alone in the room is not an option.

**Como estou avaliando os hotéis, registro que tudo foi de excelente qualidade e não tenho nada a reclamar; deixo apenas como sugestão que os atendentes falem ao menos o básico de português, considerando o grande número de brasileiros que visitam a Suíça, o que certamente agregaria ainda mais ao atendimento.**

Staff very nice, great location, 2 minutes from Train Station, could do with mini fridge in room, toaster at breakfast time and better selection of meals in the evening

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