Best Western Plus Medical Center

The pool was closed

The facilites are very nice … the gym, the pool, etc.

Always well maintained. Clean rooms..convenient location. Gym is great

Hotel was very clean, looked new and nice. Big room. Bfast was hot and plenty of hot and cold choices. Can't beat also their 24 hours coffee availability including choices like Mocha.

Room was spacious, clean and comfortable. Fitness room very nice. Guest laundry room clean and functional. The breakfast was very nice. Lots of options. Many hot drink choices-lattes, cappuccino, hot chocolate and more. Highly recommend this location.

It was great. We usually stay at another hotel, but that hotel has not been at its best in the past. So, we tried something new with BW. I am so glad that I made the change. The staff was great, the pool was clean, and the grounds were quiet.

We stopped here in an emergency on our way to Dallas. Really good hotel for the price! Not sure what happened but we had 2 fire alarms go off during our 1 night stay (one at night, one the next morning), both false alarms. Other than that hiccup the place is nice!! Area is eh, but was convenient for us :) Staff were pretty great too!

The pool was closed for coaching/maintenance.

Great breakfast, room was clean! AC fan would not run in manual operation! Pool was out of order too!!!

Was really good till fire alarm at 730 in the morning ! Waiting outside for fire department to clear the alarm

Overall cleanliness and well managed

The bathroom sink was clogged, and there were socks left on the floor in the room, presumably from the previous guest. The room cleaning was not done properly.

Beautiful hotel. Clean and tidy. Property was nice and clean. Hotel was well maintained. Staff was super friendly and attentive.

Clean rooms, clean hotel, one of the better continental breakfasts in the area

Room spotless

super clean and nice.

Great! Very clean and nice staff

Rooms were spotless, beds were very comfortabl, staff were great.

It was clean, smelled good, and the beds were comfy! Nice quiet area too.

Staff was fine but there was a domestic dispute in the next room in the middle of the night and if the clerk/cops actually followed up, we couldn’t tell. There were hairs in the bedding, too. We will not be back.

The A/C unit was very noisy. The room refrigerator was also loud in his cycles.

This is a nice hotel but I don't believe it deserves an Exceptional rating. The property was a little confusing to get into but the building is new and clean and the area feels very safe. Staff were friendly and helpful. Our room was spacious and clean, but the sliding barn door concept for the bathroom was weird. You can't lock it and the toilet sits right inside the door, which just feels off. The wifi is good, the beds were comfortable. The armchair in our room had a worn out cushion which made a loud groaning noise when anyone sat in it. It needs to be replaced. Our only real complaint is that when my grandkids were playing in the pool, one of them got small, metal filament stuck in his foot. When we looked in the pool, we saw lots and lots of them, mainly on the steps into the shallow end. We reported it to the front desk and they closed the pool immediately. Unfortunately, the problem wasn't corrected while we were there because it was Saturday. I might stay here again but would most likely choose a different property.

Spacious, modern room and lobby. Walk in shower, which we prefer. Very good breakfast, including plain yogurt, nuts and "everything" bagels, all of which are rare!

The room was a very good size. The hotel was very nice. Breakfast was good too! Just curious why you put barn doors up for the bathrooms?

Thin walls, very thin. Not a good when your a lite sleeper.

Water pressure needs some help in the shower !

This place is clean and appealing and comfortable. My only issue is the paper thin walls and ceilings as far as noise from other travelers. Also, the tv is on the side wall to the bed which is a little awkward to watch. Other than that, it’s a very nice place.

The room was very large, with tons of empty space, so it did not feel very cozy. There was only the one arm chair, an ottoman, and a desk, so nowhere for us to sit down to eat or relax without sitting on the bed. The bed was very comfortable and everything was clean. Remote didn't work but was replaced. TV mount seemed to be missing some screws, but still turned toward the bed after a bit of struggle. Breakfast was typical. Would have preferred more furniture to make it homier. Foyer was also incredibly blank and empty, so we had to drop all of our stuff well into the room, either on the nightstands or over the fridge. The fridge was very loud and made it a bit hard to get to sleep.

Rooms didn’t have enough lighting.

Very beautiful hotel however bathroom doors do not have a lock and they only slide.

Front desk clerk, Madicinn, was awesome. Took care of a change we asked for without any hesitation. Refreshing to get great customer service.

The receptionist was a great host. Offered special parking spot for our motorcycles, with a storm coming in overnight. Facilities were clean & stocked. Rooms were nice and clean. Breakfast was good and plentiful. we will be back.

Very good customer service, they always put there customers first no matter what. Would highly recommend this hotel if you want a great experience.

Beautiful hotel. Clean and tidy. Property was nice and clean. Hotel was well maintained. Staff was super friendly and attentive.

If it wasn’t for the unfriendly staff upon arrival, I would have a much different taste about this stay. The woman that checked us in was staring at her phone when we walked in, no greeting until we were at the counter, and then only enough words to get us through check in. It was very unwelcoming and made the whole time in the lobby uncomfortable. We had 4 families staying the night there in 4 rooms, so when we arrived we wanted to eat dinner together at the tables in the lobby. The unfriendly front desk woman on her phone seemed to only look up to glare at our group making us very uncomfortable. The rooms were nice and clean and our stay was good otherwise but this left a bad taste in our mouths from the beginning. Breakfast was decent.

I had a terrible experience staying at this property. Even today when I checked out, I left my name and number for a manager, and you have yet to hear from someone. When I checked in, I asked for a quieter room as I was by myself and not used to traveling and being alone. The employee at the desk was very short and rude when I inquired about a quieter room in a corner or not by an elevator or in between too many people. At 10:00 PM after trying to fall asleep the room to the left of me was banging and blaring loud music that was vibrating the walls I could not take it anymore as I’ve already heard kids up and down the hall, screaming and yelling and door slamming, and it was obvious she had not put me in a quieter area. I called down to the front desk and complained, but was already in bed and really was not wanting to move rooms. To my knowledge, she did ask them to quiet and down. I heard her knock on their door, they turned down music for about 10 minutes and as she walked off, blared it again I had a miserable night to say the least and will never stay at this property again even when I inquired and complained again this morning, nothing was done to compensate me or even act like they cared.She just said they had a group of worker staying there for over a month. I didn’t care who they were or how long they were staying, they had no right doing what they did and being very inconsiderate and irresponsible, and very disrespectful to other guest. Overall, the staff was terrib

Amazing stay! Hotel was clean in a quiet location. Well lit parking lot. Fast friendly service. Breakfast and coffee are great! Staff is excellent!

Check in service was fine. Hotel was very clean. Workout room was great and well stocked with supplies. Hotel was fairly quiet until about 930pm, when room 410 (we were in 412) had its TV up full blast non stop past 1230am. We brought this to the attention of the front desk multiple times, and one lady did go up and knock, but no answer. I tried to knock on room 410 multiple times myself to address the issue, but no answer. My girlfriend and i both brought the issue back up to another gentleman at the front desk, but he seemed indifferent. Despite trying ear plugs and noise machines, the room next door was too loud, so we promptly packed up and went to a run down Motel 6 at 1am to try and get SOME sleep. Its unfortunate because most of my Best Western experiences have been good. We had an interview for jobs the next day and this hurt us. We won't be returning here again.

Room was very nice for the price. Front desk staff was super friendly and the breakfast area clean and well stocked all morning.

Could be such a nice hotel. The pillows are horrible. Customer service was non existent. It’s a shame because it could be a nice place.

Very close to Dr appointment

Address was a little hard to find

Great location by medical center

I only had a couple of issues but other than that, our stay was great. The hotel was affordable, clean and location was great as we were traveling & it was easy access to the interstate. There were plenty of places around to eat so we didn’t have to go far. My issues were that I thought I was booking a hotel that didn’t allow pets but when I checked in that wasn’t the case. The information under property details was incorrect on the Expedia app. The clerk was kind enough to switch some rooms around so that we could have a room on the 4th floor where no pets were allowed but there was a dog in the room next to ours?? So that was a disappointment but other than this, our stay was pleasant.

It is a nice property, but it is all alone in an industrial area. Just felt a bit secluded. I will say they had a really nice breakfast.

The property is quiet and off the beaten path yet close to dining and shopping. The rooms are clean and the staff was helpful.

There are no nearby dining options. Otherwise the property is quite good and my stay was pleasant.

Always love to stay at this hotel it is very nice and clean and has an excellent breakfast. It is also very accessible to all of the medical facilities.

Good price. Convenient location. Nice room.

Location was a little hidden, in that it was difficult to locate the correct driveway. But then everything was great. Breakfast was very good.

The room is spacious and clean. The front desk staff is very responsive. The breakfast is fantastic!

Stopped here to rest overnight on our drive from California to Fort Worth, Texas. Perfect location, everything was clean. Parking well lit. And nice breakfast. They offered Texas size/shaped waffle in the morning. :)

Best breakfast by far of any hotel on my trip!!

Clean rooms, clean hotel, one of the better continental breakfasts in the area

Spacious, modern room and lobby. Walk in shower, which we prefer. Very good breakfast, including plain yogurt, nuts and "everything" bagels, all of which are rare!

Great breakfast with a ton Of options. Expresso machine was great! Clean and comfy beds. Great stay!

Hotel was very clean, looked new and nice. Big room. Bfast was hot and plenty of hot and cold choices. Can't beat also their 24 hours coffee availability including choices like Mocha.

The hotel was brand new and the cleanest I have ever seen. The pillows were cheap and uncomfortable though, and the breakfast was not appetizing at all - watery eggs, rubbery sausage...

The hotel was very quiet and clean. Staff was friendly and courteous. There are a few little inconvenient details. The bed was facing in an awkward position to watch TV and the TV stand was a little wobbly and would not keep the TV straight up, but leaned forward. The showers were weak the water pressure was not adequate to take an enjoyable shower. The breakfast was OK, but the juice was more water than actual juice.

Modern newer hotel that is clean and comfortable. Good breakfast options. Easy check in and out!