Uptown Suites Extended Stay Tampa FL - Riverview

Great place. Parking lot fills up fast tho

Front desk staff were helpful Laundry area useful Fairly quite

Floor of hotel was taped with clear tape throughout the hotel. No free breakfast.

We had to cut our stay 1 day earlier, we couldn’t stand killing roaches every day, the toilette didn’t refill so we had to do it manually, comforter stained, people smoking weed, dirty outside, rusty shower, water fountains in the Gym doesn’t work. It’s just a place to avoid. It’s a shame, since seems that they invested quite a bit in the renovation, but the maintenance and management of the property is a disaster.

BUYERS BEWARE my first night there a woman was literally being kidnapped in the parking lot (2 guys attempting to drag her into their car, while she was screaming HELP ME) and the police were called. Day 2 I witnessed someone being pulled into their room by their shirt. My sheets had not been changed so I had to ask for clean sheets and the room smelled. I cleaned my room thorughly and it was THILTY. The floors throughout the place look like they took damage from the hurricane and just never were replaced they are rippled and buckled everywhere. The security doors are always ajar, so anyone can enter the hotel. THIS PLACE IS UNSAFE. BUT worst of all at the end of my stay they couldn't wait for the payment so they were attempting to kick my ill daughter out of the room, even though we made several different attempts to pay, and they couldn't process them because of their inability. I had to shut down my work sight an hour away to try to come take care of it, but they were attempting to kick my daughter out the room @ 11:30 when their website says payment must be made by 1pm or there is a $35 late fee. The staff is clueless and everyone gives different information. So, when my daugher passed out and an ambulence had to be called. Then I was then told we were no longer welcome to stay there because "the ambulance was too much" by Josh who may be the district manager, but refused to give me his name or title. I only know his name and he is the big boss from the staff.

It's been an amazing stay so far Cheap laundry room Cheap places to eat just across the street Publix plaza with many outlets Staff here all way around is friendly

The property was maintained, neat also quiet

As others have said, the property was not bad. Location is great. Generally clean, although there was hair in the shower, which I believe was from the maids. Quiet and well-behaved guests. I felt safe. Ample parking. HOWEVER: the water pressure in the shower was a JOKE. Water conservation is important, but the shower was a strong trickle at best. I cannot imagine how anyone stays there longer than a few days. Also, the ONE ice machine was broken. Rooms have kitchenettes, but offer no plates, glasses, cutlery, pots, pans, nor utensils. NOTHING. Be prepared to buy or bring your own. Still, the price cannot be beat. Very competitive. One last thing: the room rate when you call the property and book on the phone is less than the hotels.com rate. I feel a bit ripped off. I learned that once I checked-in, so it was too late. If I return to the Tampa area, I will splurge for a higher star chain hotel. Having a decent shower water pressure and a working ice machine are worth it.

Hotel is in nice location. It does not offer breakfast but does have a gym! The rooms are a decent size, just a bit out dated. The first night I had to kill a roach in my bathroom and the second day I got back, my room was not cleaned. I guess ever since COVID you have to ask for room cleaning however that wasn’t told to me when checking in. Front desk associates were very friendly

The property itself wasn’t bad. The room had a little odor when opening the door and a couple of stains in the furniture I.e. the desk chair had a stain. The property staff was very helpful and nice. It’s more of the people who stay here that make it seem rough when there is a lot of people outside when you’re coming in at night to park. They do lock the front doors and it does need a key to unlock and let it open. It was a good stay for the price and I couldn’t beat that. I would stay again.

Cleanliness was not so good. The seating area had mold all on the seats. The room had a strong mildew odor.

Bedbugs ! I didn’t make a big deal about it but, the staff did by canceling my new reservation at checkout of the first reservation. They were rude towards me from the time I made them aware that I had been bitten by bedbugs in their room.

Could be cleaner. The outside of the property smells horrendous in places. Bedding was not the best either. Carpets could be cleaner too

Upon arrival my check in was very professional, a kind. However following that night I left my hotel room to grab food, and upon return there was roaches in my room. I had informed the front desk I wouldn’t be staying at the hotel, and would be going to another hotel. Didn’t stay immediately checked out 2 hours later after just checking in.

It was clean. Nice and quiet

This property was in very close proximity to our son’s apartment and convenient to restaurants and groceries. However our room cleanliness was subpar. Our feet turned black from the floor and carpet within minutes. We wore our shoes for the duration of our stay, and used a bath towel on the floor between the beds. Carpet felt damp as well. For being an extended stay I was shocked there wasn’t anything for the kitchen, not even a towel. No silverware or dishes of any kind. All bring your own. Very inconvenient for a traveler. The people above us were very loud and must’ve had a child that ran and stomped on the floor routinely. Only one evening staff member was friendly. I believe her name was Dana. The morning girl said “you have to bring me all the towels before I can give you any, and I will only do this for you one time” when I asked for a hand towel for the kitchen. Our room had 4 bath towels and only 2 hand towels and wash clothes with 3 of us staying in the room. Not sure what the smell was at the end of the hall in the entry area. Although convenient location we will not rebook here in the future.

Nasty , roaches , mold peeling floor tiles . Room had stains on couches . People in stairs cases smoking it’s not safe . Management was rude dismissive and had the audacity to say this location people don’t have standards “ you probably the one person whose ever complained “ the guest here are okay with these conditions . Needs to be demolished and taken down! Room had to be switched 3 times and this was still the condition given after three switches

It was awful the room stunk like mildew or Mold and there were dead baby roaches around on the floor.

Very clean and great staff

Very clean and best of all the price!

Property was unsafe! Police was there for some unknown reason. Manager of hotel was unresponsive on several calls that i made and left messages about a situation i had at the hotel.

TV didn’t work. Put in request for it. Never addressed it.

Good stay in general... big desk space for working... slow internet for online meeting... nice TV... parking issue... near convenient places.

Hotel was great fast check in, building and property in great condition. Room very clean, quiet with new appliances, good atmosphere, nice couch, chair was a little worn. Happy Gilmore was playing on cable so that was awesome. Ac worked well, bed very comfy slept great. The only negative was wifi was insanely hard to connect to due to having to fill out endless forms online. Totally ridiculous I never did get connected. Luckily my cell service was good. Other than that my stay was excellent

No ice machine working tv color horrible. Ac work regular no the cool.

Staff and check-in was very professional and helpful. Room was not very good. It smelled and I had to get deodorant just to make it seem OK. Toilet didn’t refill very good. Very little pressure for water. FLOORING in room needed a lot of work a lot of the LVT was coming up Whether it was from overclean it or not putting down a protector to keep water from going between the joints, all the room floors if they’re this way needs to be redone.

The other rooms have noise

Not bad, but not great. When I was trying to check out, it took longer than I wanted, and I had to say something really loud to get the lady at the front desk attention. Room was definitely dated. Tv worked, beds were pretty comfortable.

As others have said, the property was not bad. Location is great. Generally clean, although there was hair in the shower, which I believe was from the maids. Quiet and well-behaved guests. I felt safe. Ample parking. HOWEVER: the water pressure in the shower was a JOKE. Water conservation is important, but the shower was a strong trickle at best. I cannot imagine how anyone stays there longer than a few days. Also, the ONE ice machine was broken. Rooms have kitchenettes, but offer no plates, glasses, cutlery, pots, pans, nor utensils. NOTHING. Be prepared to buy or bring your own. Still, the price cannot be beat. Very competitive. One last thing: the room rate when you call the property and book on the phone is less than the hotels.com rate. I feel a bit ripped off. I learned that once I checked-in, so it was too late. If I return to the Tampa area, I will splurge for a higher star chain hotel. Having a decent shower water pressure and a working ice machine are worth it.

The property is clean and with good WIFI which was my two priority needs. On the other hand the plastic tiles were coming undone causing me to trip many times. Even though the rooms have a stove a sink there are no utensils or anything to cook with. Also only had a small toilet paper roll and 1 tiny soap bar for a whole week. Plan on having to buy your own toiletries as well. Overall was ok for the price.

The staff were an excellent group of people. We were always greeted with a smile and friendly conversation. Titus is doing a great job with his staff, we enjoyed his wit and humor and would stay there again. The area was safe and easy to get around. We did expect a little more in the kitchen and wish we knew that there were no utensils like pans and silverware. Overall we enjoyed our stay.

Made reservations and when I was almost at my destination, received a phone call that the hotel overbooked itself and could no longer honor my reservation after traveling from Georgia. This was a complete inconvenience and bad business tactics. I will never book there again.

Uptown called at 7:30pm the night I was to check in and canceled my reservation, leaving me with no place to stay. Luckily Expedia was able to find me a new and much better hotel to stay at.

Worst stay ever. After checking in I was informed that my room would have a pest control treatment done the next day between 12-3. Was obviously not happy about that nor was I aware of it until after they had already charged my card. I informed the desk person that they would need to do the treatment after 1:30 and I was told that is fine and just let the pest control person to come back after 1:30 if they showed up earlier than that. Next day they are banging on the door at noon. I was in a meeting and my wife was the only one in the room. She told the guy to come back after 1:30 to do the treatment. A few minutes later the general manager came and attempted to force his way into the room and told my wife that if she didn’t let him in he would fine us and possibly ask us to leave the property. She would not give in to his intimidation and asked him to come back after 1:30. At 1:20 the pest control guy came back and my wife asked him to give her a couple minutes to get dressed. He was upset and just stormed off. Next day as we were coming back from the beach we find out that they locked us out of our room and refused to let us in until we paid the $50 fine. I told them that we would leave but we need to be reimbursed for the amount of nights we had already paid for but wouldn’t be staying there because of this and they refused any type of reimbursement. On top of all that the carpet in the room was completely disgusting and the flooring was peeling up. Stay away from here!!!

Excellent job at check in. It was incredibly busy & one woman was doing all the work. She was polite & professional & handled a very stressful situation perfectly.

Had issues checking in . And the desk clerk was not a nice person

Very Rude Management

Very clean and great staff

Upon arrival learned that there was no room available for us due to cleaning staff shortage although we had a reservation, so we wound up having to find a very last minute hotel for a very large increase in price. Not even a phone call to tip us off so that we could have been trying to find other accommodations earlier. Absolutely terrible customer service. I was told it happens at hotels all the time. Never at a hotel I was booked to stay in. Do not book with them.

This was my second and final stay at this property. The front desk staff is consistently unprofessional and inattentive. Both times I visited, there was no one at the desk when I arrived. During check-in, the attendant felt the need to make small talk by asking intrusive questions like “What brings you to town?”—a question I was asked both times. It felt nosy and uncomfortable, not welcoming. Check-out was even worse. A different attendant was nowhere in sight, and I had to call out repeatedly before she finally appeared from the back with a flat, disengaged attitude. No greeting, no courtesy. I had to initiate a hello twice before receiving a barely audible, indifferent response. If customer service matters to you, avoid this place. I wouldn’t trust either of these employees to interact with any customers in a professional setting. Beyond the poor service, the overall guest experience was disappointing. On my first visit, I had to allow an exterminator into my room during my stay—completely inappropriate and disruptive. On this recent visit, I walked out of my room and nearly tripped over a large blue tub stretched across all the doorways. It was unclear what was inside, and frankly, it was disturbing. While the room itself was clean and relatively pleasant, it’s shocking that an extended stay hotel doesn’t provide any basic dishes, pots, or utensils. That defeats the whole purpose of staying somewhere with a kitchenette. Overall, this hotel does not value its guests or

This property was a big disappointment. Not the cleanest! Didnt reel safe , after checking in at 10 pm (i did call and let them know we would be checking in late) there was about 5 or 6 hanging out in the parki.g lot smokimg weed . Our room smelled like wet dog, the beds felt like sleeping on the floor very hard. There were potatoe chips all over the hallway floor for 3 days . Very unsatisfied

Affordable and in close proximity to everything. I'm not sure I'd walk. The road is busy.

Clean, rooms are nice, well located.

BUYERS BEWARE my first night there a woman was literally being kidnapped in the parking lot (2 guys attempting to drag her into their car, while she was screaming HELP ME) and the police were called. Day 2 I witnessed someone being pulled into their room by their shirt. My sheets had not been changed so I had to ask for clean sheets and the room smelled. I cleaned my room thorughly and it was THILTY. The floors throughout the place look like they took damage from the hurricane and just never were replaced they are rippled and buckled everywhere. The security doors are always ajar, so anyone can enter the hotel. THIS PLACE IS UNSAFE. BUT worst of all at the end of my stay they couldn't wait for the payment so they were attempting to kick my ill daughter out of the room, even though we made several different attempts to pay, and they couldn't process them because of their inability. I had to shut down my work sight an hour away to try to come take care of it, but they were attempting to kick my daughter out the room @ 11:30 when their website says payment must be made by 1pm or there is a $35 late fee. The staff is clueless and everyone gives different information. So, when my daugher passed out and an ambulence had to be called. Then I was then told we were no longer welcome to stay there because "the ambulance was too much" by Josh who may be the district manager, but refused to give me his name or title. I only know his name and he is the big boss from the staff.

I liked the location. Everything was in walking distance. Room and bathroom was clean. Stayed 2 nights Would recommend it.

Close to food and shopping

It's been an amazing stay so far Cheap laundry room Cheap places to eat just across the street Publix plaza with many outlets Staff here all way around is friendly

As others have said, the property was not bad. Location is great. Generally clean, although there was hair in the shower, which I believe was from the maids. Quiet and well-behaved guests. I felt safe. Ample parking. HOWEVER: the water pressure in the shower was a JOKE. Water conservation is important, but the shower was a strong trickle at best. I cannot imagine how anyone stays there longer than a few days. Also, the ONE ice machine was broken. Rooms have kitchenettes, but offer no plates, glasses, cutlery, pots, pans, nor utensils. NOTHING. Be prepared to buy or bring your own. Still, the price cannot be beat. Very competitive. One last thing: the room rate when you call the property and book on the phone is less than the hotels.com rate. I feel a bit ripped off. I learned that once I checked-in, so it was too late. If I return to the Tampa area, I will splurge for a higher star chain hotel. Having a decent shower water pressure and a working ice machine are worth it.

Affordable stay near i75 with access to a shopping center

The property itself wasn’t bad. The room had a little odor when opening the door and a couple of stains in the furniture I.e. the desk chair had a stain. The property staff was very helpful and nice. It’s more of the people who stay here that make it seem rough when there is a lot of people outside when you’re coming in at night to park. They do lock the front doors and it does need a key to unlock and let it open. It was a good stay for the price and I couldn’t beat that. I would stay again.

Found 3 roaches in my room. People above me were loud No cups to make coffee- only small Dixie cups No soap I informed the desk several times of these issues during my stay. They didn’t do anything to resolve or show any concern.

Floor of hotel was taped with clear tape throughout the hotel. No free breakfast.

This is an extended stay property but no kitchen utensils, pots/pans, cups, plates..cupboards are empty!! I had to purchase stuff I needed. Not even cups for coffee... they said they were out!!

Everything was good except the service. Was very bad. Staff was uncaring and didn’t help with wi fi setting. They didn’t know how laundromat in the building worked. And weren’t warm or welcoming. Kitchen with no utensils even a knife spoon 2 cups and a pan would help to cook. Why even having a kitchen if there is nothing to cook with and a person goes for only 2-3 days. No one wants to invest in these things. In the last I remember extended stay offering the basics and a coffee maker that actually worked. We had a keurig that didn’t work and I called to reception in order to get it working and they said we will send someone over and they never came in to fix it. So I had to get coffee at the coffee shop 8 mins away. Very bad service, positive input was the room was clean and the beds were comfy and AC worked very good what was appreciated in that heat of florida.

Hotel is in nice location. It does not offer breakfast but does have a gym! The rooms are a decent size, just a bit out dated. The first night I had to kill a roach in my bathroom and the second day I got back, my room was not cleaned. I guess ever since COVID you have to ask for room cleaning however that wasn’t told to me when checking in. Front desk associates were very friendly