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Tru by Hilton Grand Rapids Airport

111 US$

/nat

Gennemsnit for oktober

Tru by Hilton Grand Rapids Airport - Image 1

Tru by Hilton Grand Rapids Airport - Værelse

Tru by Hilton Grand Rapids Airport - Værelse

Tru by Hilton Grand Rapids Airport - Reception

Tru by Hilton Grand Rapids Airport - Pool

Priser på Tru by Hilton Grand Rapids Airport

Vælg datoer for at se priser og tilgængelighed

111 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Tru by Hilton Grand Rapids Airport ligger prisen pr. nat i gennemsnit på 97 US$ i den billigste måned (marts) og 124 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Tru by Hilton Grand Rapids Airport pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	104 US$
februar	104 US$
marts	97 US$
april	120 US$
maj	123 US$
juni	118 US$
juli	124 US$
august	115 US$
september	113 US$
oktober	111 US$
november	102 US$
december	98 US$

Dyrest: juli (ca. 124 US$)

Billigst: marts (ca. 97 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter.

Elevator
Forretningscenter
Sikkerhedsboks
Billiard
Legeplads
Fitness faciliteter

Lokation

4570 28th Street SE, East Paris, Grand Rapids, Michigan, USA

Patterson Ice Center (0.7 mil)

Centerpointe Mall (1.3 mil)

MSA Fieldhouse (1.7 mil)

AMF Eastbrook Lanes (1.7 mil)

Woodland Indkøbscenter (1.9 mil)

Calvin University (2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 2 queensize-senge - tilpasset personer med nedsat hørelse (Hearing, Roll-in Shower)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 1 kingsize-seng - tilpasset personer med nedsat hørelse (Hearing, Roll-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

300 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Tru by Hilton Grand Rapids Airport

8.5

Meget god

Baseret på 860 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Tru by Hilton Grand Rapids Airport roser rejsende ofte rene, moderne værelser og venligt, imødekommende personale, mens det minimalistiske design og begrænsede faciliteter på værelset deler meningerne, og feedback på morgenmaden spænder fra et behageligt udvalg til lejlighedsvise problemer med kvalitet og genopfyldning.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Tru by Hilton Grand Rapids Airport roser rejsende ofte rene, moderne værelser og venligt, imødekommende personale, mens det minimalistiske design og begrænsede faciliteter på værelset deler meningerne, og feedback på morgenmaden spænder fra et behageligt udvalg til lejlighedsvise problemer med kvalitet og genopfyldning.

Beliggenheden er praktisk i forhold til lufthavnen, med shuttlebus, nærliggende spisesteder og shopping, samt en livlig lobby med spil og billardbord. Almindelige ulemper omfatter støj fra gange og klimaanlæg, ujævn rengøring, lejlighedsvise problemer med faciliteterne såsom en lukket pool eller Wi-Fi i fitnesscentret, samt enkelte rapporter om problemer med reservation eller fakturering. Forvent et praktisk, minimalistisk ophold, der er mere velegnet til korte lufthavnsture end længerevarende besøg.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæsterne sætter pris på lobbyens spil, billardbord, indendørs pool og lufthavnstransport; parkering er generelt tilstrækkelig, men kan være trang i travle perioder. Nogle få rapporterer problemer såsom en lukket pool eller problemer med Wi-Fi i fitnesscentret.

Relaterede gæsteanmeldelser

8

William

21. aug. 2025

·

Overnattede 1 nat

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

6

Gail

8. sep. 2024

·

Overnattede 1 nat

The issue I have here is that the guests using the pool seem. Ot to be required to dry off or wear shoes in the elevator and the elevator floors were wet. Also, I understand that this hotel caters to a nosier atmosphere in the lobby but at check in feels intimidating. Also pet fee is high.

The issue I have here is that the guests using the pool seem. Ot to be required to dry off or wear shoes in the elevator and the elevator floors were wet. Also, I understand that this hotel caters to a nosier atmosphere in the lobby but at check in feels intimidating. Also pet fee is high.

10

Alexandria

21. jul. 2025

·

Overnattede 1 nat

Great stay! Very busy weekend, difficulty finding parking near.

Great stay! Very busy weekend, difficulty finding parking near.

10

Robert

25. jun. 2025

·

Overnattede 3 nætter

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

8

Tracy

24. nov. 2024

·

Overnattede 1 nat

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

10

Jennifer

22. feb. 2025

·

Overnattede 1 nat

Nice fun property The kids are loving the pool table and the swimming pool.

Nice fun property The kids are loving the pool table and the swimming pool.

10

Charm

12. nov. 2024

·

Overnattede 1 nat

Shuttle service from airport and fast check-in. Great service.

Shuttle service from airport and fast check-in. Great service.

10

Anne

29. okt. 2024

·

Overnattede 1 nat

New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.

New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.

10

Pember

30. nov. 2024

·

Overnattede 1 nat

Free breakfast, 24 hour coffee served, super clean and quiet, very friendly service. Would absolutely stay there again. Fridge in the room. And they do have an airport shuttle!

Free breakfast, 24 hour coffee served, super clean and quiet, very friendly service. Would absolutely stay there again. Fridge in the room. And they do have an airport shuttle!

10

Annette

26. maj 2024

·

Overnattede 2 nætter

Outstanding. Airport shuttle, plus snack area for purchase around front desk, ice buckets next to ice machine ++++, and quick elevators. Loved every minute of it!

Outstanding. Airport shuttle, plus snack area for purchase around front desk, ice buckets next to ice machine ++++, and quick elevators. Loved every minute of it!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster fremhæver meget rene værelser og velholdte interiører. Dog rapporterer nogle om mangler, såsom affald efterladt i fællesområder, beskidte gange, lugtgener eller hår, samt en enkelt klage angående skadedyr.

Relaterede gæsteanmeldelser

4

Stephanie

19. maj 2024

·

Overnattede 1 nat

Hallways were very dirty. Did not look like they had been vacuumed in weeks. Rooms were dated and lots of scratches and scuffs in furniture. Pillows were comfy, but I would not stay here again.

Hallways were very dirty. Did not look like they had been vacuumed in weeks. Rooms were dated and lots of scratches and scuffs in furniture. Pillows were comfy, but I would not stay here again.

10

Kathleen

11. jan. 2026

·

Overnattede 1 nat

Yes. Very clean & friendly staff

Yes. Very clean & friendly staff

2

Tiffany

23. jun. 2023

·

Overnattede 1 nat

The room was not fully cleaned found way to many hairs in the bed and in the shower.

The room was not fully cleaned found way to many hairs in the bed and in the shower.

4

DEBORAH

18. aug. 2025

·

Overnattede 2 nætter

Very upset. The Pool was closed. We were not told that when we booked. There was garbage piled up by the elevators. It sat there until the next day.

Very upset. The Pool was closed. We were not told that when we booked. There was garbage piled up by the elevators. It sat there until the next day.

10

Vasudevan

11. okt. 2024

·

Overnattede 1 nat

Nice large clean room. Everything looked new. Good service at front desk. Good breakfast buffet. Quiet.

Nice large clean room. Everything looked new. Good service at front desk. Good breakfast buffet. Quiet.

10

Donald Hendrick

21. sep. 2025

·

Overnattede 4 nætter

Clean room, quiet, breakfast

Clean room, quiet, breakfast

8

Renee

6. okt. 2025

·

Overnattede 1 nat

staff was awesome room was clean

staff was awesome room was clean

10

Christopher

17. aug. 2025

·

Overnattede 1 nat

Clean, good staff

Clean, good staff

2

Timeka

15. mar. 2024

·

Overnattede 1 nat

I arrived at the property late after driving 9 hours and it was bed bugs soon as I walked in the room .

I arrived at the property late after driving 9 hours and it was bed bugs soon as I walked in the room .

10

Shonda

16. nov. 2024

·

Overnattede 1 nat

The room was clean and staff was very friendly.

The room was clean and staff was very friendly.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er moderne og minimalistiske, men kompakte, med begrænset opbevaringsplads og typisk ingen kaffemaskine eller mikrobølgeovn på værelset. Gæsterne bemærker blandet komfort i sengene og lejlighedsvis støj fra klimaanlæg eller gange.

Relaterede gæsteanmeldelser

8

Laura

6. aug. 2023

·

Overnattede 1 nat

It was disappointing that there was not a coffee pot in the room. I have not seen that in a long time. It took a long time checking in because there was only one person on the front desk and he was on the phone. Otherwise, the hotel was modern, clean, and fairly quiet. We did have a person above us who seemed to be moving furniture around or something. No carpet so you can hear everything when the person above you moves. Location is a bit odd, right next to a Home Depot and an abandoned Steak & Shake.

It was disappointing that there was not a coffee pot in the room. I have not seen that in a long time. It took a long time checking in because there was only one person on the front desk and he was on the phone. Otherwise, the hotel was modern, clean, and fairly quiet. We did have a person above us who seemed to be moving furniture around or something. No carpet so you can hear everything when the person above you moves. Location is a bit odd, right next to a Home Depot and an abandoned Steak & Shake.

8

Kyle

10. maj 2023

·

Overnattede 1 nat

Great clean updated hotel. Easy to get to, friendly staff, Ice machines and recycling containers everywhere which was very cool. The only complaint I have was the beds were rock hard. I guess I’m finally old enough to have a bothered back, hard to get a good nights sleep on vacation with all of that back pain. Otherwise, perfect for our little family getaway. I’d probably return.

Great clean updated hotel. Easy to get to, friendly staff, Ice machines and recycling containers everywhere which was very cool. The only complaint I have was the beds were rock hard. I guess I’m finally old enough to have a bothered back, hard to get a good nights sleep on vacation with all of that back pain. Otherwise, perfect for our little family getaway. I’d probably return.

6

Kate

26. jan. 2025

·

Overnattede 2 nætter

To start they couldn't find our reservation, so after ten minutes of looking wr gave up and just booked a room. Luckily they weren't full. This hotel is fine for a night or two but that is it. It was very small for a two queen room. No storage at all, not even a closet. No microwave, coffee maker, nothing. Shower was super small and had nowhere to put your shampoo/conditioner/bodywash. No dresser to put clothes. Was very cramped, blankets super thin, bed was a wobbly mattress on a platform, no support. Glad we brought pillows because the ones provided were the size of throw pillows and you'd need four of them to be remotely comfortable. I liked the location and the price but wouldn't stay there again. Free breakfast was pretty lame compared to other hotels as well. Not impressed.

To start they couldn't find our reservation, so after ten minutes of looking wr gave up and just booked a room. Luckily they weren't full. This hotel is fine for a night or two but that is it. It was very small for a two queen room. No storage at all, not even a closet. No microwave, coffee maker, nothing. Shower was super small and had nowhere to put your shampoo/conditioner/bodywash. No dresser to put clothes. Was very cramped, blankets super thin, bed was a wobbly mattress on a platform, no support. Glad we brought pillows because the ones provided were the size of throw pillows and you'd need four of them to be remotely comfortable. I liked the location and the price but wouldn't stay there again. Free breakfast was pretty lame compared to other hotels as well. Not impressed.

10

Mark

19. apr. 2025

·

Overnattede 1 nat

Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.

Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.

4

James

6. okt. 2025

·

Overnattede 3 nætter

Minimalist vibe was taken too far. No drawers no closet beds way too soft air conditioner too noisy. Will no do it again

Minimalist vibe was taken too far. No drawers no closet beds way too soft air conditioner too noisy. Will no do it again

10

Robert

25. jun. 2025

·

Overnattede 3 nætter

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

8

Tracy

24. nov. 2024

·

Overnattede 1 nat

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

6

Dawn

29. dec. 2024

·

Overnattede 1 nat

Room was quite loud by the elevator with lots of banging between 2am and 3am, but otherwise a perfectly nice stay!

Room was quite loud by the elevator with lots of banging between 2am and 3am, but otherwise a perfectly nice stay!

6

william

15. mar. 2024

·

Overnattede 2 nætter

Not awesome. Rooms are paper thin and you hear every sound including someone just walking down the hall or walking in the room above you

Not awesome. Rooms are paper thin and you hear every sound including someone just walking down the hall or walking in the room above you

10

Daniel

9. aug. 2025

·

Overnattede 1 nat

Our only discomfort was caused by the loud a/c unit.

Our only discomfort was caused by the loud a/c unit.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet roses ofte for at være venligt og imødekommende, med ros til receptionens personale og hjælpsom transportservice. Nogle få gæster oplevede problemer med reservation eller fakturering og lejlighedsvise hjælpeløse interaktioner.

Relaterede gæsteanmeldelser

8

Harold

23. aug. 2025

·

Overnattede 2 nætter

Helped us book and check in early, in a desperate pinch to make a wedding

Helped us book and check in early, in a desperate pinch to make a wedding

10

Kathleen

1. jun. 2025

·

Overnattede 1 nat

Very clean room and comfortable bed. Jada at the front desk is the best!

Very clean room and comfortable bed. Jada at the front desk is the best!

10

Sandra

16. mar. 2025

·

Overnattede 1 nat

What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊

What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊

2

Jessica

18. aug. 2025

·

Overnattede 1 nat

Tru HIlton does not have our reservation, in spite of confirmations coming in from Travelocity as recentlyt as this minute. Very unwelcome stress at the end of a long day of travel. All my Travelocity confirmation emails reflect Oct 17 -18.

Tru HIlton does not have our reservation, in spite of confirmations coming in from Travelocity as recentlyt as this minute. Very unwelcome stress at the end of a long day of travel. All my Travelocity confirmation emails reflect Oct 17 -18.

8

William

21. aug. 2025

·

Overnattede 1 nat

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

2

Lauren

2. jan. 2025

·

Overnattede 4 nætter

There was an error where my room was booked for 5 nights, instead of one. I was charged for all 5 nights, even when I tried to check out. I stayed one night, tried to check out the next day and was told I was unable to. But once the manager was back that they could correct and refund this. Once the manager was back they refused to correct the issue, even when Expedia tried to contact them to fix it. I will never stay at this location again.

There was an error where my room was booked for 5 nights, instead of one. I was charged for all 5 nights, even when I tried to check out. I stayed one night, tried to check out the next day and was told I was unable to. But once the manager was back that they could correct and refund this. Once the manager was back they refused to correct the issue, even when Expedia tried to contact them to fix it. I will never stay at this location again.

10

Lynne

30. aug. 2025

·

Overnattede 2 nætter

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

10

Kimberly

21. jun. 2025

·

Overnattede 1 nat

Tracy at the front desk was amazing

Tracy at the front desk was amazing

10

DEBORAH

6. apr. 2025

·

Overnattede 2 nætter

JADE is absolutely Wonderful!! She will take care of everything she can for you.

JADE is absolutely Wonderful!! She will take care of everything she can for you.

10

Richard

2. sep. 2025

·

Overnattede 2 nætter

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk beliggenhed nær GRR med nem adgang til motorveje, spisesteder og shopping; mange fandt det stille på trods af nærheden til lufthavnen. Nogle få bemærkede, at det føles lidt afsides.

Relaterede gæsteanmeldelser

8

Rita

14. feb. 2025

·

Overnattede 1 nat

It was convenient to the airport

It was convenient to the airport

10

Amanda

27. jul. 2024

·

Overnattede 1 nat

Great room. Was a busy time while we where there. Dining options down the road.

Great room. Was a busy time while we where there. Dining options down the road.

8

Karen

10. apr. 2024

·

Overnattede 1 nat

Nice room, friendly staff. Close to shopping and restaurants. Would stay here again.

Nice room, friendly staff. Close to shopping and restaurants. Would stay here again.

10

Victoria

27. nov. 2024

·

Overnattede 1 nat

I didnt like how it was tucked away, but it worked out and it was a very nice hotel

I didnt like how it was tucked away, but it worked out and it was a very nice hotel

10

Bradley

21. nov. 2024

·

Overnattede 1 nat

Great property to stay at. Easy to get to

Great property to stay at. Easy to get to

8

William

21. aug. 2025

·

Overnattede 1 nat

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

10

Derek

19. dec. 2024

·

Overnattede 1 nat

The location was perfect and property very clean and quiet

The location was perfect and property very clean and quiet

10

Edie

13. sep. 2023

·

Overnattede 1 nat

Loved being close but not too close to the Airport.

Loved being close but not too close to the Airport.

10

Scott

28. mar. 2023

·

Overnattede 1 nat

Great staff. Property is fairly new and up to date. Rooms felt a little small. Overall great property close to airport.

Great staff. Property is fairly new and up to date. Rooms felt a little small. Overall great property close to airport.

8

Lynne

18. maj 2025

·

Overnattede 2 nætter

It was easy to get to from the hospital so the local worked out well.

It was easy to get to from the hospital so the local worked out well.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Mange gæster nød den gratis morgenmad og fandt et rigt udvalg. Andre rapporterede om dårlig kvalitet af varme retter, ødelagte eller tomme stationer, begrænsede kostmuligheder og lejlighedsvis fordærvet mælk eller kold kaffe.

Relaterede gæsteanmeldelser

2

Lindsey

27. maj 2024

·

Overnattede 4 nætter

We were woken up the first night at 5:30 am by the previously set alarm clock. We were woken the second night at 3 am by a fire alarm. Everyone had to evacuate the building and wait for the fire department all clear. The bed is too hard, the pillows too soft, the towels are VERY small. The shower is slippery. Breakfast powdered eggs and cereal with no healthy options. Both days ran out of bananas. Shower pressure was very minimal, and lastly the coffee was terrible. The only positive is Amber on staff who is a joy.

We were woken up the first night at 5:30 am by the previously set alarm clock. We were woken the second night at 3 am by a fire alarm. Everyone had to evacuate the building and wait for the fire department all clear. The bed is too hard, the pillows too soft, the towels are VERY small. The shower is slippery. Breakfast powdered eggs and cereal with no healthy options. Both days ran out of bananas. Shower pressure was very minimal, and lastly the coffee was terrible. The only positive is Amber on staff who is a joy.

8

Sean

7. aug. 2025

·

Overnattede 2 nætter

Okay I chose this place based on the cleanliness score, it was very high and it was clean and the beds comfortable. However, the breakfast bar had the pancake machine broken both days. We had long meetings that ended late and wanted a hot tea or coffee but both nights the dispensers had not been managed and everything was cold. One staff member admitted she did not know how to manage them. The milk was bad in the little containers as well. We travel a lot and stay in hotels, we are thankful for clean and comfortable rooms, you got that. But the little things make take the journey over the top.

Okay I chose this place based on the cleanliness score, it was very high and it was clean and the beds comfortable. However, the breakfast bar had the pancake machine broken both days. We had long meetings that ended late and wanted a hot tea or coffee but both nights the dispensers had not been managed and everything was cold. One staff member admitted she did not know how to manage them. The milk was bad in the little containers as well. We travel a lot and stay in hotels, we are thankful for clean and comfortable rooms, you got that. But the little things make take the journey over the top.

4

Scott

26. aug. 2023

·

Overnattede 2 nætter

Breakfast was terrible two days on a row. Sour milk with ice in container each day. No knives for putting butter or jelly on toast or bagels. Yogurts were expired a month ago and still in their refrigerator

Breakfast was terrible two days on a row. Sour milk with ice in container each day. No knives for putting butter or jelly on toast or bagels. Yogurts were expired a month ago and still in their refrigerator

4

Margaret

6. sep. 2024

·

Overnattede 1 nat

Jada at front desk was very friendly. WiFi was out and they failed to inform me before checking in. Mgr didn't see a need to call in their maintenance man to "Restart" WiFi System. I stayed on a Tuesday night. There were zero GF food options. Staff replied "We had a busy weekend" 2-3 days later and they couldn't restock. So much for "brand consistency"! I gave mgmt a week to reply to my concerns. No response - not even a form reply! I have enjoyed Tru facilities before - NEVER again! Pathetic excuse for a Hilton property, operated more like a red roof inn.

Jada at front desk was very friendly. WiFi was out and they failed to inform me before checking in. Mgr didn't see a need to call in their maintenance man to "Restart" WiFi System. I stayed on a Tuesday night. There were zero GF food options. Staff replied "We had a busy weekend" 2-3 days later and they couldn't restock. So much for "brand consistency"! I gave mgmt a week to reply to my concerns. No response - not even a form reply! I have enjoyed Tru facilities before - NEVER again! Pathetic excuse for a Hilton property, operated more like a red roof inn.

10

Lynne

30. aug. 2025

·

Overnattede 2 nætter

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

4

JULIA

7. maj 2025

·

Overnattede 4 nætter

The note in the room stated "room service every other day" - nothing was done for three days, not even trash taken out. Water pressure in the shower on 4th floor so low that it was difficult to wash. Smoke detector was right over the bed blinking every 30 seconds, sleep was almost impossible without mask. Breakfast with little variety and poorly prepared, with some things constantly missing. When I told the hostess about room not cleaned properly she started giggling and behaved in very inappropriate and unprofessional way.

The note in the room stated "room service every other day" - nothing was done for three days, not even trash taken out. Water pressure in the shower on 4th floor so low that it was difficult to wash. Smoke detector was right over the bed blinking every 30 seconds, sleep was almost impossible without mask. Breakfast with little variety and poorly prepared, with some things constantly missing. When I told the hostess about room not cleaned properly she started giggling and behaved in very inappropriate and unprofessional way.

10

jennifer

22. jul. 2025

·

Overnattede 1 nat

This hotel was reasonably priced for the services. Had an excellent breakfast and spacious rooms.

This hotel was reasonably priced for the services. Had an excellent breakfast and spacious rooms.

8

Tracy

24. nov. 2024

·

Overnattede 1 nat

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

10

Richard

2. sep. 2025

·

Overnattede 2 nætter

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

10

Debra

6. jul. 2024

·

Overnattede 1 nat

Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.

Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.

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4

Adam

for 2 uger siden

·

Overnattede 2 nætter

So many structural issues with this brand. From room design to amenities to sound proofing. I want to like it, but fool me twice, I'm out. This particular property had trouble with broken juice machine, broken pancake machine, bad coffee. Too many issues. So much competition in value hotel, this one is not worth the headaches. Not sure why Hilton puts out this product. Avoid.

So many structural issues with this brand. From room design to amenities to sound proofing. I want to like it, but fool me twice, I'm out. This particular property had trouble with broken juice machine, broken pancake machine, bad coffee. Too many issues. So much competition in value hotel, this one is not worth the headaches. Not sure why Hilton puts out this product. Avoid.

10

Charles

for 2 uger siden

·

Overnattede 1 nat

We enjoyed our stay very much. The room was great, and the food at breakfast was excellent. The little shop was very well stocked with a wide variety of items.

We enjoyed our stay very much. The room was great, and the food at breakfast was excellent. The little shop was very well stocked with a wide variety of items.

10

Edward

for 3 uger siden

·

Overnattede 2 nætter

All was good. Would stay again.

All was good. Would stay again.

10

Kimberly

for 3 uger siden

·

Overnattede 1 nat

We arrived in the evening and only one parking space was available. Packed house. The staff was excellent! Very nice and helpful. The room was clean. The bed was okay, but I acknowledge not everyone needs the same type of bed. I love the colorful vibe of Tru! I had no issues and would stay again.

We arrived in the evening and only one parking space was available. Packed house. The staff was excellent! Very nice and helpful. The room was clean. The bed was okay, but I acknowledge not everyone needs the same type of bed. I love the colorful vibe of Tru! I had no issues and would stay again.

10

Louis

for 3 uger siden

·

Overnattede 1 nat

for sure worth the stay. just one issue there was no fan in the bathroom but still worth staying there

for sure worth the stay. just one issue there was no fan in the bathroom but still worth staying there

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