Name: Tru by Hilton Grand Rapids Airport
Address: 4570 28th Street SE, Grand Rapids, Contea di Kent, US
Price range: 97 USD–197 USD per night
Rating: 8.48

Cosa pensano gli ospiti

Presso il Tru by Hilton Grand Rapids Airport, i viaggiatori lodano spesso le camere pulite e moderne e il personale cordiale e disponibile, mentre il design minimalista e i pochi servizi in camera dividono le opinioni, e i commenti sulla colazione variano dall'apprezzamento per la varietà a occasionali problemi di qualità e rifornimento.

La posizione è comoda per l'aeroporto, con navetta, ristoranti e negozi nelle vicinanze, e una vivace lobby con giochi e tavolo da biliardo. Tra gli aspetti negativi comuni figurano il rumore nei corridoi e proveniente dall'aria condizionata, la pulizia non sempre impeccabile, occasionali problemi con le strutture come la piscina chiusa o la connessione Wi-Fi in palestra, e qualche segnalazione di problemi con la prenotazione o la fatturazione. Ci si può aspettare un soggiorno comodo e minimalista, più adatto a brevi viaggi in aeroporto che a soggiorni prolungati.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli ospiti apprezzano i giochi nella hall, il tavolo da biliardo, la piscina interna e la navetta per l'aeroporto; il parcheggio è generalmente adeguato, ma può essere limitato nei periodi di punta. Alcuni segnalano problemi come la piscina chiusa o difficoltà con la connessione Wi-Fi in palestra.

Recensioni degli ospiti correlate

8

William

21 ago 2025

·

Soggiorno di 1 notte

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

6

Gail

8 set 2024

·

Soggiorno di 1 notte

The issue I have here is that the guests using the pool seem. Ot to be required to dry off or wear shoes in the elevator and the elevator floors were wet. Also, I understand that this hotel caters to a nosier atmosphere in the lobby but at check in feels intimidating. Also pet fee is high.

10

Alexandria

21 lug 2025

·

Soggiorno di 1 notte

Great stay! Very busy weekend, difficulty finding parking near.

10

Robert

25 giu 2025

·

Soggiorno di 3 notti

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

8

Tracy

24 nov 2024

·

Soggiorno di 1 notte

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

10

Jennifer

22 feb 2025

·

Soggiorno di 1 notte

Nice fun property The kids are loving the pool table and the swimming pool.

10

Charm

12 nov 2024

·

Soggiorno di 1 notte

Shuttle service from airport and fast check-in. Great service.

10

Anne

29 ott 2024

·

Soggiorno di 1 notte

New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.

10

Pember

30 nov 2024

·

Soggiorno di 1 notte

Free breakfast, 24 hour coffee served, super clean and quiet, very friendly service. Would absolutely stay there again. Fridge in the room. And they do have an airport shuttle!

10

Annette

26 mag 2024

·

Soggiorno di 2 notti

Outstanding. Airport shuttle, plus snack area for purchase around front desk, ice buckets next to ice machine ++++, and quick elevators. Loved every minute of it!

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Pulizia

Molti ospiti sottolineano la pulizia delle camere e la cura degli interni. Tuttavia, alcuni segnalano delle mancanze, come rifiuti lasciati nelle aree comuni, corridoi sporchi, odori o capelli, e una rara segnalazione di infestazione.

Recensioni degli ospiti correlate

4

Stephanie

19 mag 2024

·

Soggiorno di 1 notte

Hallways were very dirty. Did not look like they had been vacuumed in weeks. Rooms were dated and lots of scratches and scuffs in furniture. Pillows were comfy, but I would not stay here again.

10

Kathleen

11 gen 2026

·

Soggiorno di 1 notte

Yes. Very clean & friendly staff

2

Tiffany

23 giu 2023

·

Soggiorno di 1 notte

The room was not fully cleaned found way to many hairs in the bed and in the shower.

4

DEBORAH

18 ago 2025

·

Soggiorno di 2 notti

Very upset. The Pool was closed. We were not told that when we booked. There was garbage piled up by the elevators. It sat there until the next day.

10

Vasudevan

11 ott 2024

·

Soggiorno di 1 notte

Nice large clean room. Everything looked new. Good service at front desk. Good breakfast buffet. Quiet.

10

Donald Hendrick

21 set 2025

·

Soggiorno di 4 notti

Clean room, quiet, breakfast

8

Renee

6 ott 2025

·

Soggiorno di 1 notte

staff was awesome room was clean

10

Christopher

17 ago 2025

·

Soggiorno di 1 notte

Clean, good staff

2

Timeka

15 mar 2024

·

Soggiorno di 1 notte

I arrived at the property late after driving 9 hours and it was bed bugs soon as I walked in the room .

10

Shonda

16 nov 2024

·

Soggiorno di 1 notte

The room was clean and staff was very friendly.

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Camere

Le camere sono moderne e minimaliste ma compatte, con spazio limitato e tipicamente senza macchina da caffè o microonde in camera. Gli ospiti notano un comfort del letto variabile e occasionalmente rumore proveniente dall'aria condizionata o dai corridoi.

Recensioni degli ospiti correlate

8

Laura

6 ago 2023

·

Soggiorno di 1 notte

It was disappointing that there was not a coffee pot in the room. I have not seen that in a long time. It took a long time checking in because there was only one person on the front desk and he was on the phone. Otherwise, the hotel was modern, clean, and fairly quiet. We did have a person above us who seemed to be moving furniture around or something. No carpet so you can hear everything when the person above you moves. Location is a bit odd, right next to a Home Depot and an abandoned Steak & Shake.

8

Kyle

10 mag 2023

·

Soggiorno di 1 notte

Great clean updated hotel. Easy to get to, friendly staff, Ice machines and recycling containers everywhere which was very cool. The only complaint I have was the beds were rock hard. I guess I’m finally old enough to have a bothered back, hard to get a good nights sleep on vacation with all of that back pain. Otherwise, perfect for our little family getaway. I’d probably return.

6

Kate

26 gen 2025

·

Soggiorno di 2 notti

To start they couldn't find our reservation, so after ten minutes of looking wr gave up and just booked a room. Luckily they weren't full. This hotel is fine for a night or two but that is it. It was very small for a two queen room. No storage at all, not even a closet. No microwave, coffee maker, nothing. Shower was super small and had nowhere to put your shampoo/conditioner/bodywash. No dresser to put clothes. Was very cramped, blankets super thin, bed was a wobbly mattress on a platform, no support. Glad we brought pillows because the ones provided were the size of throw pillows and you'd need four of them to be remotely comfortable. I liked the location and the price but wouldn't stay there again. Free breakfast was pretty lame compared to other hotels as well. Not impressed.

10

Mark

19 apr 2025

·

Soggiorno di 1 notte

Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.

4

James

6 ott 2025

·

Soggiorno di 3 notti

Minimalist vibe was taken too far. No drawers no closet beds way too soft air conditioner too noisy. Will no do it again

10

Robert

25 giu 2025

·

Soggiorno di 3 notti

I liked the TRU. The staff was pleasant and helpful. The room was modern and clean. Breakfast was good. Parking was adequate. Restaurants and shopping nearby. Negatives were that the bed frame was heavy and stuck out beyond the bed. It was easy to bump your shin or legs on it. I would recommend the hotel.

8

Tracy

24 nov 2024

·

Soggiorno di 1 notte

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

6

Dawn

29 dic 2024

·

Soggiorno di 1 notte

Room was quite loud by the elevator with lots of banging between 2am and 3am, but otherwise a perfectly nice stay!

6

william

15 mar 2024

·

Soggiorno di 2 notti

Not awesome. Rooms are paper thin and you hear every sound including someone just walking down the hall or walking in the room above you

10

Daniel

9 ago 2025

·

Soggiorno di 1 notte

Our only discomfort was caused by the loud a/c unit.

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Servizio

Il personale è spesso elogiato per la sua cordialità e disponibilità, con apprezzamenti per i membri del team della reception e l'aiuto della navetta. Alcuni ospiti hanno riscontrato problemi con la prenotazione o la fatturazione e occasionali interazioni poco utili.

Recensioni degli ospiti correlate

8

Harold

23 ago 2025

·

Soggiorno di 2 notti

Helped us book and check in early, in a desperate pinch to make a wedding

10

Kathleen

1 giu 2025

·

Soggiorno di 1 notte

Very clean room and comfortable bed. Jada at the front desk is the best!

10

Sandra

16 mar 2025

·

Soggiorno di 1 notte

What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊

2

Jessica

18 ago 2025

·

Soggiorno di 1 notte

Tru HIlton does not have our reservation, in spite of confirmations coming in from Travelocity as recentlyt as this minute. Very unwelcome stress at the end of a long day of travel. All my Travelocity confirmation emails reflect Oct 17 -18.

8

William

21 ago 2025

·

Soggiorno di 1 notte

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

2

Lauren

2 gen 2025

·

Soggiorno di 4 notti

There was an error where my room was booked for 5 nights, instead of one. I was charged for all 5 nights, even when I tried to check out. I stayed one night, tried to check out the next day and was told I was unable to. But once the manager was back that they could correct and refund this. Once the manager was back they refused to correct the issue, even when Expedia tried to contact them to fix it. I will never stay at this location again.

10

Lynne

30 ago 2025

·

Soggiorno di 2 notti

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

10

Kimberly

21 giu 2025

·

Soggiorno di 1 notte

Tracy at the front desk was amazing

10

DEBORAH

6 apr 2025

·

Soggiorno di 2 notti

JADE is absolutely Wonderful!! She will take care of everything she can for you.

10

Richard

2 set 2025

·

Soggiorno di 2 notti

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

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Posizione

Posizione comoda vicino a GRR, con facile accesso a strade principali, ristoranti e negozi; molti lo hanno trovato tranquillo nonostante la vicinanza all'aeroporto. Alcuni hanno notato che è un po' nascosto.

Recensioni degli ospiti correlate

8

Rita

14 feb 2025

·

Soggiorno di 1 notte

It was convenient to the airport

10

Amanda

27 lug 2024

·

Soggiorno di 1 notte

Great room. Was a busy time while we where there. Dining options down the road.

8

Karen

10 apr 2024

·

Soggiorno di 1 notte

Nice room, friendly staff. Close to shopping and restaurants. Would stay here again.

10

Victoria

27 nov 2024

·

Soggiorno di 1 notte

I didnt like how it was tucked away, but it worked out and it was a very nice hotel

10

Bradley

21 nov 2024

·

Soggiorno di 1 notte

Great property to stay at. Easy to get to

8

William

21 ago 2025

·

Soggiorno di 1 notte

Great location 5 mins. from the airport and hotel shuttle service is excellent. Staff very helpful and extremely cordial. No bath tubs except in handicap rooms. Quality of the breakfast was good but not exceptional.

10

Derek

19 dic 2024

·

Soggiorno di 1 notte

The location was perfect and property very clean and quiet

10

Edie

13 set 2023

·

Soggiorno di 1 notte

Loved being close but not too close to the Airport.

10

Scott

28 mar 2023

·

Soggiorno di 1 notte

Great staff. Property is fairly new and up to date. Rooms felt a little small. Overall great property close to airport.

8

Lynne

18 mag 2025

·

Soggiorno di 2 notti

It was easy to get to from the hospital so the local worked out well.

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Ristorazione

Molti ospiti hanno apprezzato la colazione gratuita e hanno trovato l'offerta abbondante. Altri hanno segnalato elementi caldi di scarsa qualità, stazioni rotte o vuote, opzioni dietetiche limitate e occasionalmente latticini andati a male o caffè freddo.

Recensioni degli ospiti correlate

2

Lindsey

27 mag 2024

·

Soggiorno di 4 notti

We were woken up the first night at 5:30 am by the previously set alarm clock. We were woken the second night at 3 am by a fire alarm. Everyone had to evacuate the building and wait for the fire department all clear. The bed is too hard, the pillows too soft, the towels are VERY small. The shower is slippery. Breakfast powdered eggs and cereal with no healthy options. Both days ran out of bananas. Shower pressure was very minimal, and lastly the coffee was terrible. The only positive is Amber on staff who is a joy.

8

Sean

7 ago 2025

·

Soggiorno di 2 notti

Okay I chose this place based on the cleanliness score, it was very high and it was clean and the beds comfortable. However, the breakfast bar had the pancake machine broken both days. We had long meetings that ended late and wanted a hot tea or coffee but both nights the dispensers had not been managed and everything was cold. One staff member admitted she did not know how to manage them. The milk was bad in the little containers as well. We travel a lot and stay in hotels, we are thankful for clean and comfortable rooms, you got that. But the little things make take the journey over the top.

4

Scott

26 ago 2023

·

Soggiorno di 2 notti

Breakfast was terrible two days on a row. Sour milk with ice in container each day. No knives for putting butter or jelly on toast or bagels. Yogurts were expired a month ago and still in their refrigerator

4

Margaret

6 set 2024

·

Soggiorno di 1 notte

Jada at front desk was very friendly. WiFi was out and they failed to inform me before checking in. Mgr didn't see a need to call in their maintenance man to "Restart" WiFi System. I stayed on a Tuesday night. There were zero GF food options. Staff replied "We had a busy weekend" 2-3 days later and they couldn't restock. So much for "brand consistency"! I gave mgmt a week to reply to my concerns. No response - not even a form reply! I have enjoyed Tru facilities before - NEVER again! Pathetic excuse for a Hilton property, operated more like a red roof inn.

10

Lynne

30 ago 2025

·

Soggiorno di 2 notti

The staff members were so accommodating during a difficult time for us. The breakfast selections were great as well. We loved having our dog with us. We were very pleased with our stay.

4

JULIA

7 mag 2025

·

Soggiorno di 4 notti

The note in the room stated "room service every other day" - nothing was done for three days, not even trash taken out. Water pressure in the shower on 4th floor so low that it was difficult to wash. Smoke detector was right over the bed blinking every 30 seconds, sleep was almost impossible without mask. Breakfast with little variety and poorly prepared, with some things constantly missing. When I told the hostess about room not cleaned properly she started giggling and behaved in very inappropriate and unprofessional way.

10

jennifer

22 lug 2025

·

Soggiorno di 1 notte

This hotel was reasonably priced for the services. Had an excellent breakfast and spacious rooms.

8

Tracy

24 nov 2024

·

Soggiorno di 1 notte

Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.

10

Richard

2 set 2025

·

Soggiorno di 2 notti

Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank you, Jada!

10

Debra

6 lug 2024

·

Soggiorno di 1 notte

Nice hotel staff, good breakfast buffet, not overly crowded during our stay. We love Tru hotels.

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Mese	Prezzo medio
gennaio	104 USD
febbraio	104 USD
marzo	97 USD
aprile	120 USD
maggio	123 USD
giugno	118 USD
luglio	124 USD
agosto	115 USD
settembre	113 USD
ottobre	111 USD
novembre	102 USD
dicembre	98 USD

dom	lun	mar	mer	gio	ven	sab
1 $101	2 $113	3 $139	4 $163	5	6	7
8 $106	9 $107	10 $107	11 $99	12 $97	13 $107	14 $107
15 $97	16 $99	17 $101	18 $99	19 $97	20 $104	21 $105
22 $99	23 $107	24 $107	25 $107	26 $114	27 $114	28 $107
29 $104	30 $99

Tru by Hilton Grand Rapids Airport

Prezzi per Tru by Hilton Grand Rapids Airport

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera, 1 letto king

Camera, 2 letti queen, notifica campanello/telefono (Hearing, Roll-in Shower)

Camera, 1 letto king, notifica campanello/telefono (Hearing, Roll-in Shower)

Camera, 2 letti queen

Recensioni degli ospiti su Tru by Hilton Grand Rapids Airport

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $146	23	24
25	26 $197	27	28 $194	29 $119	30 $160	31 $174