Booked a suite in the St Regis, Cairo... 1) security employee who x-rayed my bag in the Garage wanted to confiscate my small personal speaker and keep them with bell captain!!! I refused to give my small personal speaker to him it to him and I kept it in the car. Anyway, in my suite there was a large Bose speaker. 2) They x-rayed my bag three times. Once in Garage, and twice in ground floor. 3) The suite was dark, one lamp was not working, three employees enter the room in a span of an hour trying to fix the lamp, with no avail. 4) An employee comes to my room with a HUGE mirror!! It was 6 feet by two feet (not kidding), I tell them I dont want it. They kept saying this mirror has a lit frame and that they had no other lighting options. 5) we oredered room service, the staff was unprofessional with a waiter hugging the ice bucket . When I asked him, why not bring the ice bucket on a tray? He said it is so busy because there is a "football match". 6)It was a hassle to bring the room service staff back to take the leftovers. The room service staff hinted that this was a "housekeeping" task. Overall, will never stay there again. I should have stayed at the Four Seasons.
Booked a suite in the St Regis, Cairo... 1) security employee who x-rayed my bag in the Garage wanted to confiscate my small personal speaker and keep them with bell captain!!! I refused to give my small personal speaker to him it to him and I kept it in the car. Anyway, in my suite there was a large Bose speaker. 2) They x-rayed my bag three times. Once in Garage, and twice in ground floor. 3) The suite was dark, one lamp was not working, three employees enter the room in a span of an hour trying to fix the lamp, with no avail. 4) An employee comes to my room with a HUGE mirror!! It was 6 feet by two feet (not kidding), I tell them I dont want it. They kept saying this mirror has a lit frame and that they had no other lighting options. 5) we oredered room service, the staff was unprofessional with a waiter hugging the ice bucket . When I asked him, why not bring the ice bucket on a tray? He said it is so busy because there is a "football match". 6)It was a hassle to bring the room service staff back to take the leftovers. The room service staff hinted that this was a "housekeeping" task. Overall, will never stay there again. I should have stayed at the Four Seasons.