Hermanos Hotel

Bra ställe, hjälpsamma personaler. Frukosten är okej men saknar variationer, samma frukost varje dag,

Allt bra på hotellet Frukosten lite undermålig och onyanserad Annars prisvärt

I booked a place for 2 persons in a big room 5-6 days before I arrive. When I was there did they give my room to another couple and that room they gave me was like a doghouse

Odadaki teknolojik aletler (klima, televizyon ve mini buzdolabı) bakımsız ve eskiydi. İnsan elinde kalacak diye korkuyor. Ayrıca her yer toz içindeydi. Yatakta ve yastık kılıfında lekeler vardı. Televizyonun sinyalinde problem vardı, çekmiyordu ve kapanıyordu. Duşkabini tam kapanmıyordu. Check-in yaptığımızda bize gösterdikleri oda doluydu, odada başka misafirlere ait şahsi eşyalar vardı. Bu durumu otel çalışanlarının bilmemesi mümkün mü? Biz odamızda yokken de umuyorum ki odamızı başkalarına göstermemişlerdir. Ayrıca kahvaltıda ürünler çok çabuk bitiyor ve yenilenmiyor. İki gün konakladık, kaldığımız süre boyunca yumurtalar o kadar çok haşlanmıştı ki sarıları yeşermişti. Bir gıda denetimiyle çalıştıklarından şüpheliyim zira oldukça zehirli olabilir bu. Kahvaltı alanında çalışan hanımefendi çok güleryüzlüydü. Resepsiyondaki çalışanlar da bize yol tarifi konusunda yardımcı oldular. Ancak otel içerisinde, özellikle restoran katında yoğun bir sigara kokusu var.

I am giving Hermanos Hotel two stars, mainly because of its central location and comfortable beds. Unfortunately, almost every other part of the stay was disappointing. When I arrived to check in at around 5pm, I handed over our passports, but the receptionist seemed confused and acted as though there was no booking under my name. She then asked me to provide confirmation, which I have never experienced at a hotel before. I was fortunately carrying a printed copy of the booking confirmation. I was then informed that the double-bed sea-view room I had specifically booked was not available. Despite arriving well after the usual check-in time, we were reluctantly placed in a poor temporary room on the ground floor with an unpleasant view for the first night. We were told to return after 12pm the following day to move rooms, as though we were not tourists who had plans and wanted to explore the city. We had to leave our belongings at reception and spend the day feeling stressed about whether everything would be moved safely. The bags were eventually placed in the new room, but the whole situation was inconvenient and poorly handled. Both rooms were extremely small, with barely enough space to move around comfortably. The cleanliness was also concerning. Behind the radiators there was a severe accumulation of dust, which made it seem as though the rooms had not been properly deep cleaned for a long time. The WiFi was practically unusable. It constantly disconnected every 30 s