The Lakes Resort Cairns
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From
153 US$
/ noche
Acerca de esta propiedad
Sumérgete en una de las 4 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como una pista de tenis al aire libre, entre otras. Encontrarás además conexión a Internet wifi gratis, una tienda de recuerdos y una televi...
Servicios
Sumérgete en una de las 4 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como una pista de tenis al aire libre, entre otras. Encontrarás además conexión a Internet wifi gratis, una tienda de recuerdos y una televisión en la zona común.
Servicios empresariales
Tendrás consigna de equipaje, una caja fuerte en recepción y un ascensor a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Pásate por Taste of Thai, restaurante con un bar o lounge, cuando quieras tomar algo. También tienes a tu disposición una cafetería.
Habitaciones
Reserva una de las 50 habitaciones climatizadas, todas equipadas con cocina con frigorífico/congelador grande y horno. La conexión wifi gratis te permitirá mantenerte al día de todo. Además, en tus ratos libres tendrás una televisión LED con canales digitales para entretenerte. Entre las comodidades, se incluyen caja fuerte y microondas, además de un servicio de limpieza disponible cada semana.
Ubicación
Si decides alojarte en The Lakes Resort Cairns, te encontrarás en una fantástica zona de Cairns (Cairns North) y estarás a menos de cinco minutos en coche de Cairns Esplanade (paseo) y Cairns Central Shopping Centre (centro comercial). Además, este hotel para familias se encuentra a 3,6 km de Cairns Esplanade Lagoon y a 4,3 km de Terminal Flota del Arrecife.
Qué hay cerca
Teatro Rondo(0.4 millas)
Jardín Botánico de los Lagos Centenarios(0.4 millas)
Centro Artístico de Tanks(0.5 millas)
Sendero Red Arrow(0.5 millas)
Cairns Botanic Gardens(0.7 millas)
Mount Whitfield Conservation Park(0.7 millas)
Cairns Esplanade (paseo)(0.7 millas)
Cairns Mudflats(0.8 millas)
Icon Cancer Centre Cairns (Liz Plummer)(1.3 millas)
Parques Cairns Esplanade Charles Street(1.3 millas)
Hospital Cairns Base(1.5 millas)
Icon Cancer Centre Cairns(1.6 millas)
Anderson Street Conservation Park(1.6 millas)
Cairns Private Hospital(1.6 millas)
Centro de artes escénicas de Cairns(1.8 millas)
El aeropuerto más práctico para llegar a The Lakes Resort Cairns se encuentra en Cairns, QLD (CNS-A. Internacional de Cairns)(2.6 millas)
Aparcamiento
Piscina
Habitaciones para no fumadores
Mostrador turístico
Pistas de tenis
Jardín
Ubicación
Cairns North, Queensland
Teatro Rondo (0.4 millas)
Jardín Botánico de los Lagos Centenarios (0.4 millas)
Centro Artístico de Tanks (0.5 millas)
Sendero Red Arrow (0.5 millas)
Cairns Botanic Gardens (0.7 millas)
Mount Whitfield Conservation Park (0.7 millas)
Opciones de habitación
5
Apartamento estándar, 1 habitación
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
861 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
7
Apartamento estándar, 3 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
1 Cama Doble Extragrande
, 1 Cama Doble Grande
y 2 Camas Individuales
Capacidad: 6
1615 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
6
Apartamento Deluxe, 2 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
1292 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
6
Apartamento estándar, 2 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
1292 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
9
Habitación familiar, 2 habitaciones
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 2
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre The Lakes Resort Cairns
8.5
Muy bueno
Basado en 572 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas recientes, The Lakes Resort Cairns recibe elogios por sus múltiples áreas de piscina y su conveniente ubicación cerca del aeropuerto y la ciudad, pero también se señalan problemas de mantenimiento inconsistente y una atención limitada en la recepción fuera de horario.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas recientes, The Lakes Resort Cairns recibe elogios por sus múltiples áreas de piscina y su conveniente ubicación cerca del aeropuerto y la ciudad, pero también se señalan problemas de mantenimiento inconsistente y una atención limitada en la recepción fuera de horario.
Muchos huéspedes encuentran los apartamentos limpios, cómodos y espaciosos, aunque otros informan sobre fallas en el servicio de limpieza y interiores anticuados o desgastados que varían entre unidades. Los comentarios sobre los restaurantes son variados: algunos elogian el restaurante tailandés y la cafetería en el lugar, mientras que otros se enfrentaron a desayunos lentos o tardíos y cierres ocasionales. Se pueden esperar apartamentos independientes con piscinas de resort en un entorno conveniente, pero con mantenimiento y asistencia variables.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas y unos terrenos atractivos son un punto destacado para muchos, y hay una zona de barbacoa. Sin embargo, varias reseñas mencionan áreas comunes deterioradas y un aparcamiento reducido, con algunas instalaciones fuera de servicio.
Reseñas de huéspedes relacionadas
10
Jaimie
5 jul 2023
·
Se alojó 6 noches
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
2
Rina
6 nov 2025
·
Se alojó 5 noches
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Mital
17 jul 2025
·
Se alojó 4 noches
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
10
Joanna
22 jul 2024
·
Se alojó 4 noches
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
10
Graham
28 nov 2024
·
Se alojó 4 noches
Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
10
Marco
18 may 2025
·
Se alojó 3 noches
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
8
Pak Lum
4 ene 2022
·
Se alojó 5 noches
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
8
Andrew
16 oct 2024
·
Se alojó 6 noches
The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
4
Stacey
16 abr 2025
·
Se alojó 2 noches
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
10
Agnieszka
7 may 2025
·
Se alojó 3 noches
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Varios huéspedes describen la propiedad y los apartamentos como limpios, pero otros informan sobre problemas como baños sucios, telarañas y artículos sucios o desgastados. La calidad del servicio de limpieza parece variar entre las unidades.
Reseñas de huéspedes relacionadas
8
Tejas Bipin Jasani
30 jul 2022
·
Se alojó 4 noches
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov 2025
·
Se alojó 5 noches
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Mital
17 jul 2025
·
Se alojó 4 noches
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.
10
Cassandra
23 ago 2022
·
Se alojó 7 noches
Spacious and clean, great staff.
Spacious and clean, great staff.
8
Gillian
24 oct 2024
·
Se alojó 4 noches
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
8
Stephanie
15 dic 2025
·
Se alojó 3 noches
Clean, comfortable and affordable
Clean, comfortable and affordable
10
Koichi
27 ago 2025
·
Se alojó 3 noches
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
10
Frances
31 jul 2023
·
Se alojó 2 noches
Apartment was clean and spacious.
Apartment was clean and spacious.
10
Marco
18 may 2025
·
Se alojó 3 noches
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
10
Kevin
29 jul 2024
·
Se alojó 2 noches
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchos apartamentos son espaciosos y cómodos, con algunas unidades renovadas y vistas a la piscina. Sin embargo, la calidad varía según la unidad: varios señalan muebles anticuados, problemas ocasionales en la habitación y Wi-Fi irregular, y algunos informan sobre ruido de aviones o de las zonas de la piscina.
Reseñas de huéspedes relacionadas
10
Jaimie
5 jul 2023
·
Se alojó 6 noches
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
10
Gus
16 ago 2025
·
Se alojó 7 noches
We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.
10
Joanna
22 jul 2024
·
Se alojó 4 noches
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
2
Richard
22 sept 2025
·
Se alojó 2 noches
The property is dated. It is not a 4 star resort. The signage out front is
The property is dated. It is not a 4 star resort. The signage out front is
10
craig
11 jul 2025
·
Se alojó 7 noches
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
8
Janice
14 jul 2025
·
Se alojó 2 noches
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
8
Pak Lum
4 ene 2022
·
Se alojó 5 noches
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
6
Zena
19 abr 2025
·
Se alojó 4 noches
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
6
Jackie
15 jul 2024
·
Se alojó 2 noches
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
10
Kevin
29 jul 2024
·
Se alojó 2 noches
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
La recepción tiene un horario limitado durante la semana, está cerrada los fines de semana y la asistencia fuera de horario suele ser difícil de conseguir; algunas llegadas se enfrentaron a retrasos o a habitaciones que no estaban preparadas. Cuando están disponibles, el personal se describe como amable.
Reseñas de huéspedes relacionadas
10
Jaimie
5 jul 2023
·
Se alojó 6 noches
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
4
raphael
17 ago 2024
·
Se alojó 5 noches
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
8
Tejas Bipin Jasani
30 jul 2022
·
Se alojó 4 noches
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov 2025
·
Se alojó 5 noches
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
4
Andrea Casali
27 nov 2022
·
Se alojó 2 noches
This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
8
paul
17 ene 2025
·
Se alojó 3 noches
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
10
Cassandra
23 ago 2022
·
Se alojó 7 noches
Spacious and clean, great staff.
Spacious and clean, great staff.
4
Stacey
16 abr 2025
·
Se alojó 2 noches
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.
10
Agnieszka
7 may 2025
·
Se alojó 3 noches
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
6
Zena
19 abr 2025
·
Se alojó 4 noches
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el aeropuerto y el acceso a la ciudad, con paradas de autobús a poca distancia; situado ligeramente fuera del centro más transitado. Algunos mencionan el ruido de los aviones, y algunos sugieren que tener un coche es útil.
Reseñas de huéspedes relacionadas
10
Jaimie
5 jul 2023
·
Se alojó 6 noches
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
10
Ralf
26 ago 2025
·
Se alojó 2 noches
Utrolig fint sted med god plass til samme pris som et normalt hotellrom i byen som nesten er i gå avstand.
Utrolig fint sted med god plass til samme pris som et normalt hotellrom i byen som nesten er i gå avstand.
8
Tejas Bipin Jasani
30 jul 2022
·
Se alojó 4 noches
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
2
Rina
6 nov 2025
·
Se alojó 5 noches
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
10
Joanna
22 jul 2024
·
Se alojó 4 noches
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
8
Gillian
24 oct 2024
·
Se alojó 4 noches
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
10
craig
11 jul 2025
·
Se alojó 7 noches
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.
10
Koichi
27 ago 2025
·
Se alojó 3 noches
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。
10
Marco
18 may 2025
·
Se alojó 3 noches
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.
8
Pak Lum
4 ene 2022
·
Se alojó 5 noches
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones son variadas. El restaurante tailandés y la cafetería en el lugar reciben elogios, pero el desayuno abre tarde para las excursiones matutinas, puede ser lento y, en ocasiones, estuvo cerrado.
Reseñas de huéspedes relacionadas
10
Jaimie
5 jul 2023
·
Se alojó 6 noches
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
4
raphael
17 ago 2024
·
Se alojó 5 noches
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
2
Rina
6 nov 2025
·
Se alojó 5 noches
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.
8
paul
17 ene 2025
·
Se alojó 3 noches
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
8
Janice
14 jul 2025
·
Se alojó 2 noches
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.
10
Agnieszka
7 may 2025
·
Se alojó 3 noches
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
4
Barbara
3 jul 2024
·
Se alojó 21 noches
A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.
A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Antoinette
30 jun 2026
·
Se alojó 3 noches
Massive apartment
Massive apartment
6
Jennifer
22 jun 2026
·
Se alojó 6 noches
The pools were gorgeous. Thai restaurant was delicious. Location was fantastic. The apartments were spacious with 2 bedrooms, wifi, lovely outside area, big fridge and freezer, cooking equipment and very clean BBQ. Be nice to have some more sheltered outside areas and also not have to hire courts etc. Shame the spa wasnt heated too. We didn't expect so many residents that lived there permanently - didn't feel like our group of children could really be themselves and make too much noise. We weren't impressed with our broken dryer and oven that took forever to cook anything. Or the fact we had an entire day without power (7am to 8:15pm) - was quite dangerous in stairwells getting around. We only got the email the week before but no times listed for the outage. In saying all of that... at checkout we did complain and we were refunded some money which we were extremely grateful for.
The pools were gorgeous. Thai restaurant was delicious. Location was fantastic. The apartments were spacious with 2 bedrooms, wifi, lovely outside area, big fridge and freezer, cooking equipment and very clean BBQ. Be nice to have some more sheltered outside areas and also not have to hire courts etc. Shame the spa wasnt heated too. We didn't expect so many residents that lived there permanently - didn't feel like our group of children could really be themselves and make too much noise. We weren't impressed with our broken dryer and oven that took forever to cook anything. Or the fact we had an entire day without power (7am to 8:15pm) - was quite dangerous in stairwells getting around. We only got the email the week before but no times listed for the outage. In saying all of that... at checkout we did complain and we were refunded some money which we were extremely grateful for.
8
Natalie
6 may 2026
·
Se alojó 5 noches
Great location. Close to airport and if you like a stroll, pleasant walk once you get on the waterfront. Staff friendly and helpful. We had a large one bedroom apartment overlooking one of the many lovely pools and gardens. The grounds were very well kept and tropical. Decor in the room somewhat dated but clean and served our purposes of 5 nights exploring Cairns and surrounds. Would stay here again.
Great location. Close to airport and if you like a stroll, pleasant walk once you get on the waterfront. Staff friendly and helpful. We had a large one bedroom apartment overlooking one of the many lovely pools and gardens. The grounds were very well kept and tropical. Decor in the room somewhat dated but clean and served our purposes of 5 nights exploring Cairns and surrounds. Would stay here again.
10
Harunobu
22 mar 2026
·
Se alojó 9 noches
空港からも近く、室内は広く快適。ゆったり暮らす感覚が良い
空港からも近く、室内は広く快適。ゆったり暮らす感覚が良い
8
Giovanni
6 ene 2026
·
Se alojó 6 noches
Appartm
Appartm
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 17:00
Antes de la(s) 10:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
La recepción permanece abierta en el siguiente horario:
- De lunes a viernes: de 08:00 a 17:00
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- El aparcamiento tiene un límite de altura.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Cuna (cama para bebé): 10 AUD por noche.
- Cama adicional: 40 AUD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Piscina
Habitaciones para no fumadores
Mostrador turístico
Pistas de tenis
Jardín
Actividades
Piscina
Pistas de tenis
Jardín
Zona de juegos
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Servicios
Mostrador turístico
Consigna de equipajes
General
Habitaciones para no fumadores
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito