HOTEL in 9 Gangnam

Beställde hörnrum för att få utsikt, men det kan ni undvika då ena sidan är ingen utsikt för där är ett annat betonghus. Rummet är litet, AC krånglar och är inte manuellt styrd. Det luktar illa i badrummet- som fukt och mögel.frukosten serveras

Room was clean and comfortable. Next to subway station

乾淨客房，空調設施都很好，早餐選項比較少。地點很好，還是會考慮再入住

Close to MRT, clean room.

I travel frequently for both business and personal trips, so I have stayed in many hotels and have a good understanding of normal hotel service standards. The booking policy mentioned that an additional fee for early check-in may apply depending on availability, which I understand. However, there was no clear information about the actual amount or that the charge would be calculated hourly. I arrived only about 2 hours before the normal 3 PM check-in time, and I was charged KRW 22,000 per hour, totaling KRW 44,000 for early check-in. In most hotels, if a clean room is already available, they usually allow 1–2 hours of flexibility for early check-in or at least offer guests the option to wait for the next available room. Charging by the hour felt unnecessarily rigid and unreasonable. In addition, the first room assigned to me had a strong unpleasant odor, similar to mold and cigarette smell, and I had to request a room change after check-in. This made the first impression of the stay even worse. The issue was eventually reviewed by Hotels.com, and they provided a USD 25 refund, which I accepted. I also understand they likely contacted the hotel regarding this matter. I understand every hotel has its own policy, but flexibility and guest experience matter, especially for what should be a smooth check-in process. Unfortunately, this experience felt far below the standard I would expect, especially for a hotel of this level. Overall, the stay started with unnecessary frustr