Name: Hotel Indigo - Winston-Salem Downtown by IHG
Address: 104 West Fourth Street, Winston Salem, Caroline du Nord, US
Price range: 111 $US–457 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

D'après les commentaires, l'hôtel Indigo - Winston-Salem Downtown by IHG reçoit souvent des éloges pour son personnel accueillant, son cadre historique et son emplacement central, à distance de marche des restaurants et des lieux de divertissement. De nombreux clients décrivent des chambres propres et confortables, ainsi qu'un bar et un restaurant animés.

Plusieurs commentaires soulignent un manque de constance dans le service de ménage et l'entretien, notamment des surfaces poussiéreuses ou collantes, des équipements cassés, et des problèmes occasionnels de climatisation ou d'électricité. Le stationnement et le service de voiturier peuvent être limités, coûteux ou indisponibles tard le soir, et plusieurs clients ont trouvé le quartier un peu malfamé après la tombée de la nuit. Certaines chambres manquent d'équipements tels qu'un mini-frigo ou la possibilité de regarder des services de streaming à la télévision, et des nuisances sonores provenant des couloirs, des ascenseurs ou de la musique du week-end ont été signalées. Dans l'ensemble, attendez-vous à un séjour élégant en centre-ville avec un accès pratique aux restaurants, tout en étant conscient des nuisances sonores occasionnelles, des difficultés de stationnement et de la qualité d'entretien variable des chambres.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar et le restaurant sur place sont appréciés, mais le stationnement et le service de voiturier sont souvent source de problèmes : espace limité, coût supplémentaire et service qui se termine vers 23h. Certains ont également noté que seules certaines machines à glaçons fonctionnaient et que la musique du week-end pouvait être entendue.

Avis de voyageur à ce sujet

10

Katherine

21 août 2025

·

A séjourné 3 nuits

Small, hip, friendly hotel. Great service, food and vibe in the lobby bar and restaurant. We were coming and going a lot and the valets were on it with a smile every time. Excellent value. We’ll be back!

10

Jon

4 oct. 2024

·

A séjourné 1 nuit

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

10

Toni

7 sept. 2025

·

A séjourné 1 nuit

Really liked The Indigo Hotel. Really appreciated the valet service. Check in was great. Staff were really nice. Bar tenders were great. The room was nice and beautifully decorated. Enjoyed the nice bedding and toiletries. Would definitely stay here again.

8

Caitlin

13 oct. 2024

·

A séjourné 1 nuit

Parking was very limited in the area and valet had to use street parking for enough spaces. There was some dust in the corners of the room. The valet link sent to my phone didn't allow me to order my car in the morning so I walked down at 6:05am, but they weren't around. I waited a few minutes and they returned for their regular hours of 6am-11pm. The stay was fine, but I wouldn't choose this hotel again since it wasn't the best overall experience, but maybe common for a downtown Winston-Salem hote.

10

Andrea

10 sept. 2025

·

A séjourné 2 nuits

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

8

Tara

7 avr. 2025

·

A séjourné 1 nuit

The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.

6

Logan

7 avr. 2024

·

A séjourné 1 nuit

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

4

Danielle

10 nov. 2024

·

A séjourné 3 nuits

The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .

8

Jennifer

31 mars 2023

·

A séjourné 1 nuit

I was drawn to this hotel because of its style and its location. The style and comfort of the room met my expectations. We didn't spend much time in the town because we had been out for a long day, but the activity was a little lacking when we pulled in around 7 on a Thursday. Parking at the hotel (valet) was $25 and the $15 "breakfast included" upcharge was for a $20 voucher to their restaurant which will cost $30, so just avoid that alltogether. In summary it is a well-appointed hotel at a reasonable cost. It appears to be a very upscale hotel but it's pretty bare bones in terms of service and staffing.

6

Robin

23 sept. 2023

·

A séjourné 1 nuit

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé l'hôtel et les chambres très propres, mais plusieurs ont signalé des lacunes telles que des surfaces poussiéreuses ou collantes, des joints sales et des oublis de ménage.

Avis de voyageur à ce sujet

6

Mary

25 oct. 2024

·

A séjourné 1 nuit

The floor was sticky and had spilled coffee stuck to the ground. The rug was worn. The curtain did not open because the mechanism was broken and the grout in the bathroom was filthy

10

Catherine

12 oct. 2025

·

A séjourné 2 nuits

This is now my very favorite hotel. The hotel was fantastic! If you are a pet lover, then this is your hotel! The staff were incredibly kind. The cleanliness was fantastic. The atmosphere was artsy, comforting, fun, and just really impressive I will be coming back to this hotel many many times. I am going to join this hotel business as a member if possible again I can’t give it any bigger thumbs up.

6

Preet

22 sept. 2024

·

A séjourné 2 nuits

The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.

10

Michael

25 juil. 2024

·

A séjourné 2 nuits

Clean hotel. Helpful staff.

6

Shaqura

18 juil. 2022

·

A séjourné 1 nuit

Our first room looked as if someone slept in the bed. The 2nd room you can see the dust layer on the side tables, we were provided w two towels one had make up on it. I just expected better from a hotel that charges almost $200 a night

10

Richard

29 déc. 2025

·

A séjourné 1 nuit

Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!

8

laura

5 oct. 2025

·

A séjourné 1 nuit

OK hotel for the price. The inside looks good, but they need to do something about the interior of the building, it looks really creepy from the back. The cleaning staff needs to make sure the entire room is clean (the table was sticky and with visible spills; they should vacuum more carefully). Reception staff was very nice and helpful.

10

Laurie

15 avr. 2025

·

A séjourné 3 nuits

Very nice and clean

6

Sheila

3 janv. 2026

·

A séjourné 2 nuits

Staff was amazing- Ms. Amanda at the front desk, staff at the bar of the restaurant, and the valet were great. Room could've been cleaner. The visible detritus on the Keurig quickly convinced me not to use it. Lack of ability to connect with our own streaming services seemed rather old-fashioned in the upscale boutique hotel that I had picked above many cheaper options. It's been a while since I've stayed somewhere where I couldn't connect my own Netflix or similar service.

10

Carolina

21 juil. 2024

·

A séjourné 1 nuit

This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres élégantes et généralement confortables avec de bons lits et parfois une vue agréable, mais certaines sont petites et souffrent de nuisances sonores (murs fins, couloirs, ascenseurs ou musique du week-end), d'un manque d'équipements tels qu'un mini-frigo ou la possibilité de regarder des services de streaming, et de problèmes d'entretien sporadiques.

Avis de voyageur à ce sujet

10

Anne

28 août 2024

·

A séjourné 4 nuits

Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.

10

Seneka

27 août 2023

·

A séjourné 1 nuit

Clean and quiet

10

Jon

4 oct. 2024

·

A séjourné 1 nuit

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

8

Edgar

5 janv. 2024

·

A séjourné 9 nuits

This is a good hotel. There aren’t many options in Winston- Salem downtown, but I felt like this was one of the best in that context and was happy to stay there. Nice staff, decent breakfast, and clean room. Unfortunately, we were placed in a room by the elevator, so had to endure a lot of noise over the weekend.

6

Sheila

3 janv. 2026

·

A séjourné 2 nuits

Staff was amazing- Ms. Amanda at the front desk, staff at the bar of the restaurant, and the valet were great. Room could've been cleaner. The visible detritus on the Keurig quickly convinced me not to use it. Lack of ability to connect with our own streaming services seemed rather old-fashioned in the upscale boutique hotel that I had picked above many cheaper options. It's been a while since I've stayed somewhere where I couldn't connect my own Netflix or similar service.

6

Jesse

31 mai 2024

·

A séjourné 1 nuit

Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.

6

Katherine

7 avr. 2025

·

A séjourné 2 nuits

This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.

6

Ashli

20 août 2023

·

A séjourné 1 nuit

Unfortunately a room needing updating

8

joshua

3 août 2025

·

A séjourné 2 nuits

The view was awesome, and the A/C was great room on smaller side but a great relaxing feel

4

Danielle

10 nov. 2024

·

A séjourné 3 nuits

The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment décrit comme aimable, serviable et efficace, bien que certains clients aient rencontré un manque de personnel, des réponses lentes ou peu utiles, des surréservations et un service de voiturier incohérent.

Avis de voyageur à ce sujet

10

Morgan

14 mai 2025

·

A séjourné 2 nuits

All the hotel staff members I interacted with were just wonderful! From accommodating an early check-in to parking advice to a friendly smile at breakfast, I was so impressed by their kindness and efficiency.

10

Ilona

17 mai 2024

·

A séjourné 2 nuits

The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!

10

Jason

27 juin 2023

·

A séjourné 2 nuits

Great staff and condition!!

2

Christine

7 mai 2025

·

A séjourné 1 nuit

When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.

10

Greg

9 juin 2023

·

A séjourné 1 nuit

Convenient location. Staff was friendly!

10

Andrea

10 sept. 2025

·

A séjourné 2 nuits

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

6

Logan

7 avr. 2024

·

A séjourné 1 nuit

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

6

Donnyelle

6 août 2024

·

A séjourné 3 nuits

The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF

2

Nancy

2 mai 2023

·

A séjourné 1 nuit

The manager Randall was ryde and not helpful.

6

Robin

23 sept. 2023

·

A séjourné 1 nuit

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en centre-ville est central et permet de se rendre facilement à pied aux restaurants, aux lieux de divertissement et aux brasseries. Certains clients ont toutefois trouvé les environs peu sûrs ou louches après la tombée de la nuit.

Avis de voyageur à ce sujet

10

Vickie

20 févr. 2024

·

A séjourné 1 nuit

We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.

10

Lisa Lynn

29 mars 2024

·

Great location!

10

Steven

23 sept. 2023

·

A séjourné 1 nuit

The hotel itself is amazing. Rooms are beautiful, staff is great, lobby is wonderful, and the bar/restaurant is fantastic. I do hope that the outside construction that the city is doing picks up speed and the transient population is kept under control. Could turn into a great walkable location.

10

Jon

4 oct. 2024

·

A séjourné 1 nuit

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

10

Stephanie

14 août 2023

·

A séjourné 1 nuit

Great hotel. Staff is always efficient and friendly. Many good restaurants but area can be sketchy after dark.

8

E Vincent

9 janv. 2023

·

A séjourné 19 365 nuits

The building is great, historic. The neighborhood is totally walkable. I would stay there again. The only thing I found unusual was that I was billed to my credit card a few hours before even arriving. The front desk said it was standard procedure. It wasn't a big deal. I'm used to paying upon checkin/out.

10

Andrea

10 sept. 2025

·

A séjourné 2 nuits

This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!

10

William

12 août 2025

·

A séjourné 2 nuits

Great experience. Loved this hotel. Great location.

10

Laura

22 mars 2025

·

A séjourné 1 nuit

Really cool art deco building in downtown WS.

10

Lisa

3 oct. 2024

·

A séjourné 2 nuits

I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les clients apprécient souvent le bar du hall et le restaurant sur place, et le petit-déjeuner est généralement bon, mais le service peut être lent ou le personnel insuffisant, et certains n'ont pas apprécié les particularités liées aux bons ou un menu limité.

Avis de voyageur à ce sujet

10

Adrienne

26 janv. 2023

·

A séjourné 1 nuit

Best staff. Comfortable beds. Great bar and restaurant.

10

Anne

28 août 2024

·

A séjourné 4 nuits

Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.

10

Katherine

21 août 2025

·

A séjourné 3 nuits

Small, hip, friendly hotel. Great service, food and vibe in the lobby bar and restaurant. We were coming and going a lot and the valets were on it with a smile every time. Excellent value. We’ll be back!

4

Nancy

4 août 2024

·

A séjourné 2 nuits

Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.

8

Amy

22 oct. 2024

·

A séjourné 1 nuit

Good buffet breakfast

10

Kindal

28 avr. 2024

·

A séjourné 2 nuits

Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.

8

Maureen

12 avr. 2024

·

A séjourné 1 nuit

When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.

8

Tara

7 avr. 2025

·

A séjourné 1 nuit

The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.

10

Alex

10 mai 2025

·

A séjourné 1 nuit

Great hotel, great location. Bar is great as well

8

Jennifer

31 mars 2023

·

A séjourné 1 nuit

I was drawn to this hotel because of its style and its location. The style and comfort of the room met my expectations. We didn't spend much time in the town because we had been out for a long day, but the activity was a little lacking when we pulled in around 7 on a Thursday. Parking at the hotel (valet) was $25 and the $15 "breakfast included" upcharge was for a $20 voucher to their restaurant which will cost $30, so just avoid that alltogether. In summary it is a well-appointed hotel at a reasonable cost. It appears to be a very upscale hotel but it's pretty bare bones in terms of service and staffing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	151 $US
février	159 $US
mars	174 $US
avril	213 $US
mai	199 $US
juin	181 $US
juillet	157 $US
août	145 $US
septembre	179 $US
octobre	229 $US
novembre	181 $US
décembre	133 $US

di	lu	ma	me	je	ve	sa
1 $149	2 $137	3 $137	4 $206	5	6	7
8 $183	9 $137	10 $137	11 $172	12 $153	13 $191	14 $191
15 $137	16 $130	17 $136	18 $137	19 $153	20 $240	21 $195
22 $114	23 $111	24 $111	25 $114	26 $206	27	28
29 $122	30 $130

Hotel Indigo - Winston-Salem Downtown by IHG

Prix pour Hotel Indigo - Winston-Salem Downtown by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 très grand lit (High Floor)

Chambre Standard, 2 grands lits, accessible aux personnes à mobilité réduite

Chambre Standard, 1 très grand lit, accessible aux personnes à mobilité réduite (Communications)

Chambre Standard

Chambre Standard, 1 très grand lit, accessible aux personnes à mobilité réduite (Communications)

Chambre Standard, 2 grands lits (High Floor)

Chambre Standard, 1 très grand lit

Chambre Premium, 1 très grand lit (High Floor)

Chambre Premium, 1 très grand lit

Chambre Standard, 2 grands lits

Chambre Standard, 2 grands lits, accessible aux personnes à mobilité réduite (Communications)

Avis des voyageurs sur Hotel Indigo - Winston-Salem Downtown by IHG

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $457
18 $457	19 $237	20 $244	21 $214	22 $229	23	24 $175
25 $130	26 $145	27 $210	28 $248	29 $275	30	31