Residence Inn by Marriott Toledo West

The staff were so amazing and supportive, despite being sold out due to the eclipse. I was especially appreciative of them putting out the patio furniture for viewing even though it wasn't officially open yet. Rooms were lovely, and the pool was the perfect temperature. We will definitely come back!

Pool was closed during a heat wave and was pretty much the onlyReason i chose this hotel over cheaper one. Have small children and after a long day on the road its all we wanted to do.

The property qas probably the nicest over there but the pool was closed and i was traveling with 3 kids. No way i could keep them happy without it so we didnt even stay.

Everyone was very courteous and friendly(The staff I mean). The room was great very clean. The pool was great my wife and I swam every day of our 4 day. The only thing was the breakfast. Mostly packaged warm foods not fresh. I will stay here again next time I am down for a visit. Thank you to the staff at Residence by Marriot.

Our room was amazing. The kitchen was clean as well as the dining area and bedding. We ran out of toiletries and the desk was very accomodating. Parking was abundant. The food was surprisingly tasty. I am happy with this Marriot version. Will definitely stay here if I am back in Toledo.

The hotel is very clean, good parking with a lot around it. The staff is friendly and very accomodating.

Nice newer property. Lots of space in the rooms and well appointed. Pool is great and well-stocked breakfast. Very close to restaurants etc

Silk checked us in and she was great! I appreciate the breakfast served everyday. Very nice environment with ample parking. There are restaurants adjacent to the hotels. The rooms were clean, and housekeeping checked everyday to see if we wanted service for the day. Even though there were some youth teams there staying, they were manerable and did not interrupt our stay.

Been here for 3 nights in a row. The place said it was a full kitchen and it’s not. It’s a hot plate they give you And they said they signed them all out. Instead of having them available for the people with the “full” kitchens. Then the first night here all night kids was running through the hallways knocking on our doors till 4 am in the morning. plus the pool has been closed for two nights in a row. I spent nearly 600 dollars on this room and did not enjoy one night here. It sucks, because the front desk was soo nice to the white man was standing in front of me but soon as it was my turn a young black female she said was soo careless of my problems. 😔 I’m going through soo much as it is. I just needed a little peace.

Even though the pool was closed due to an unexpected problem, the staff contacted a neighboring hotel seeking permission for our family to use their pool. They went above and beyond to accommodate us. Thank you!

Very dirty and outdated . Worst residence inn I have ever stayed at. Really dirty rooms . Disappointed Not a friendly helpful staff at front desk

The side exit doors slammed shut. The stairways were duty (walks) the breakfast was mediocre at best.

Clean kitchen with clean cookware, the building looks pretty new

After a 23hr drive we had to change 3 rooms during check in because 1st room had left over food in the refrigerator from previous renters, 2nd room we walked in there was a dirty sock & qtip in front of sofa, the 3rd room had a used dirty towel hanging on the back of door, then we bought food to use the grills outside and there was no sign of it being out of order, after we bought the food they told us we couldnt use them, then we were going to cook in the oven and the whole room was full of smoke from how dirty the oven was, we had to clean it ourselves to be able to cook inside. I spoke to management about the check in situation & only $100 off was given to us for our stay after ALL that. We stayed from Sunday to Friday. Alittle upsetting for being the Marriot, i didnt want to take pictures because i know how stressful it is to run a business, but again this is the Marriot, & pd $139 + tax each night.

Incredibly clean, easy access, friendly and helpful staff. Loved the quietness and amenities. We will tell and recommend this hotel to our friends. We will be staying in this hotel again very soon.

The hotel is very clean, good parking with a lot around it. The staff is friendly and very accomodating.

Not good. Hotel requires maintenance, cleanliness around the hotel was extremely poor. There was no shampoos and body lotions. The bath drain was blocked so that it filled with dirty water when showering. And the floorboards in the room above creaked so much that it easily woke us up when someone was walking around.

The front staff were so friendly and helpful. This hotel is new and clean. My family loved it.

The staff was so amazing, friendly kind every last one of them. The hotel was clean. Everything was excellent. We’ll go back there anytime love it The breakfast on the other hand needs a little more help. It’s not good. It’s free with the room, but there’s no quality that goes into it. The set up is beautiful. Just the breakfast is so bland.

Our room was not ready when we checked in at 7:30 pm. After we got in the room, I found out that the bathroom wasn’t cleaned properly (lots of hair on floor and sink). Staff did everything they could to help us out.

Very dirty and outdated . Worst residence inn I have ever stayed at. Really dirty rooms . Disappointed Not a friendly helpful staff at front desk

Clean kitchen with clean cookware, the building looks pretty new

Very happy with the quality of my room. Staff was 100!

Very nice rooms. The bed was comfortable the floors were clean. One of the nicer hotels i have stayed at recently.

Stay was pleasant very quiet

I absolutely loved my stay, my room was very spacious and clean! There was nothing I disliked about the property! It’s in a perfect location as well, shopping, restaurants and plenty other things around this area!

Easy to locate. Large spacious room and bathroom. Only issue is the sound the kitchen chairs make is loud for the family below.

Nice newer property. Lots of space in the rooms and well appointed. Pool is great and well-stocked breakfast. Very close to restaurants etc

Not good. Hotel requires maintenance, cleanliness around the hotel was extremely poor. There was no shampoos and body lotions. The bath drain was blocked so that it filled with dirty water when showering. And the floorboards in the room above creaked so much that it easily woke us up when someone was walking around.

The 2 queen studio room was amazing. Loved the space and comfort overall. Appreciated the abundance of light options and the extra plug ins whether electrical or usb. The breakfast was nice. Options for gluten free/sugar free individuals. Ala Cart eggs/meat would be nice for those who can't eat the burritos or sandwiches. The ability to actually change the room temperature would be nice, the thermostat says it changes but the room temp never changed while we were in. Couple opportunities: The tv guide when going from channel to channel was obnoxiously slow when moving through the guide. The tv would randomly go back to the Marriott home screen when watching tv. Bigger coffee cups to hold more than 6 oz of water. Provide spare blanket since someone could be on couch and need to cover up. I would recommend putting some sliders on the bottom of the table chairs so that when the chairs are pushed in its not screeching. We could hear this in our room from all around us and above us. Overall, I would absolutely stay at this hotel again. It was very comfortable, spacious, allowed you the opportunity to bring your own food, had an awesome fireplace area for people to hang out by which they did. Had a basketball court which was in use the whole evening by multiple groups while we were there.

The staff were so amazing and supportive, despite being sold out due to the eclipse. I was especially appreciative of them putting out the patio furniture for viewing even though it wasn't officially open yet. Rooms were lovely, and the pool was the perfect temperature. We will definitely come back!

Staff was super friendly. Made the graduation weekend even better.

Front desk person was excellent!

Someone above us was exceptionally roudy. It has been going on for over an hour. It is after midnight. Called front desk a half hour ago. They said they would take care of it. No change.😳

The staff was extremely pleasant. The ladies at the front desk were attentive and kind. Kelly and Silk were two of the best customer host I have ever had. I will definitely be coming back to this hotel.

Silk checked us in and she was great! I appreciate the breakfast served everyday. Very nice environment with ample parking. There are restaurants adjacent to the hotels. The rooms were clean, and housekeeping checked everyday to see if we wanted service for the day. Even though there were some youth teams there staying, they were manerable and did not interrupt our stay.

Jessica was so nice durring the ice storm. She offered help in the morning when if I leave when she gets off work to take my niece to her doctor appointment. Check in staff were very friendly and I felt right at home and safe.

Even though the pool was closed due to an unexpected problem, the staff contacted a neighboring hotel seeking permission for our family to use their pool. They went above and beyond to accommodate us. Thank you!

The staff was so amazing, friendly kind every last one of them. The hotel was clean. Everything was excellent. We’ll go back there anytime love it The breakfast on the other hand needs a little more help. It’s not good. It’s free with the room, but there’s no quality that goes into it. The set up is beautiful. Just the breakfast is so bland.

Our room was not ready when we checked in at 7:30 pm. After we got in the room, I found out that the bathroom wasn’t cleaned properly (lots of hair on floor and sink). Staff did everything they could to help us out.

This was a great stay. I liked the stay an and would def stay there again. The surrounding area was good as well as the walk to restaurants that were easy to get to with a variety.

I absolutely loved my stay, my room was very spacious and clean! There was nothing I disliked about the property! It’s in a perfect location as well, shopping, restaurants and plenty other things around this area!

Easy to locate. Large spacious room and bathroom. Only issue is the sound the kitchen chairs make is loud for the family below.

Incredibly clean, easy access, friendly and helpful staff. Loved the quietness and amenities. We will tell and recommend this hotel to our friends. We will be staying in this hotel again very soon.

Nice newer property. Lots of space in the rooms and well appointed. Pool is great and well-stocked breakfast. Very close to restaurants etc

Silk checked us in and she was great! I appreciate the breakfast served everyday. Very nice environment with ample parking. There are restaurants adjacent to the hotels. The rooms were clean, and housekeeping checked everyday to see if we wanted service for the day. Even though there were some youth teams there staying, they were manerable and did not interrupt our stay.

The side exit doors slammed shut. The stairways were duty (walks) the breakfast was mediocre at best.

Very clean and relaxing. Awesome staff and delicious breakfast!!

Everyone was very courteous and friendly(The staff I mean). The room was great very clean. The pool was great my wife and I swam every day of our 4 day. The only thing was the breakfast. Mostly packaged warm foods not fresh. I will stay here again next time I am down for a visit. Thank you to the staff at Residence by Marriot.

The hotel was very clean and spacious, the breakfast was delicious. The gentleman working in the kitchen area even turned cartoons on for my children as we were the only people in the eating area.

It was for a couple trip. We chose it due to the hot breakfast and have stayed here before. However it was during Covid. Another time the breakfast was so packed we never got to try it. It’s horrible. Who eats gravy and biscuits…. Sugar cereal….. sugar filled yogurt…. Etc…. Nothing actually healthy except bad bananas and oranges.

Our room was amazing. The kitchen was clean as well as the dining area and bedding. We ran out of toiletries and the desk was very accomodating. Parking was abundant. The food was surprisingly tasty. I am happy with this Marriot version. Will definitely stay here if I am back in Toledo.

breakfast was poor

Nice newer property. Lots of space in the rooms and well appointed. Pool is great and well-stocked breakfast. Very close to restaurants etc

The 2 queen studio room was amazing. Loved the space and comfort overall. Appreciated the abundance of light options and the extra plug ins whether electrical or usb. The breakfast was nice. Options for gluten free/sugar free individuals. Ala Cart eggs/meat would be nice for those who can't eat the burritos or sandwiches. The ability to actually change the room temperature would be nice, the thermostat says it changes but the room temp never changed while we were in. Couple opportunities: The tv guide when going from channel to channel was obnoxiously slow when moving through the guide. The tv would randomly go back to the Marriott home screen when watching tv. Bigger coffee cups to hold more than 6 oz of water. Provide spare blanket since someone could be on couch and need to cover up. I would recommend putting some sliders on the bottom of the table chairs so that when the chairs are pushed in its not screeching. We could hear this in our room from all around us and above us. Overall, I would absolutely stay at this hotel again. It was very comfortable, spacious, allowed you the opportunity to bring your own food, had an awesome fireplace area for people to hang out by which they did. Had a basketball court which was in use the whole evening by multiple groups while we were there.

The staff was so amazing, friendly kind every last one of them. The hotel was clean. Everything was excellent. We’ll go back there anytime love it The breakfast on the other hand needs a little more help. It’s not good. It’s free with the room, but there’s no quality that goes into it. The set up is beautiful. Just the breakfast is so bland.