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SpringHill Suites by Marriott New York JFK Airport/Jamaica

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SpringHill Suites by Marriott New York JFK Airport/Jamaica - Image 1

SpringHill Suites by Marriott New York JFK Airport/Jamaica - Chambre

SpringHill Suites by Marriott New York JFK Airport/Jamaica - Chambre

SpringHill Suites by Marriott New York JFK Airport/Jamaica - Réception

SpringHill Suites by Marriott New York JFK Airport/Jamaica - Salle de bain

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From

228 $US

/nuit

À propos de cet établissement

Profitez des options de loisirs (un centre de remise en forme ouvert 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.

Équipements

Profitez des options de loisirs (un centre de remise en forme ouvert 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Jamaica, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 63 mètres carrés et comprenant un espace de conférence et 2 des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible sur demande).

Repas

Pour combler tous vos petits creux, SpringHill Suites by Marriott New York JFK Airport/Jamaica vous propose une épicerie. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet gratuit est servi tous les jours.

Chambres

Les 159 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement, alors qu'une télévision LCD avec chaînes par satellite vous réserve des moments de détente. Les salles de bain comprennent un ensemble douche/baignoire, des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et un coin salon séparé.

Emplacement

Se trouvant à Jamaica (Queens), SpringHill Suites by Marriott New York JFK Airport/Jamaica est à moins de 10 minutes en voiture de St. John's University et de Zoo du Queens. Cet hôtel se trouve à 6,8 km de USTA National Tennis Center et à 7,2 km de Citi Field.

À proximité

Parc de Flushing Meadows-Corona(1.5 miles)
St. John's University(1.7 miles)
Resorts World Casino(3.6 miles)
USTA National Tennis Center(4 miles)
Zoo du Queens(4.2 miles)
USTA National Tennis Center(4.2 miles)
Citi Field(4.5 miles)
New York Hall of Science(4.5 miles)
UBS Arena(5.5 miles)
Belmont Park(5.6 miles)
Prospect Park(8.6 miles)
Brooklyn Navy Yard(8.6 miles)
Jardins botaniques de Brooklyn(8.9 miles)
Barclays Center(9.3 miles)
Pont de Manhattan(9.5 miles)
Aéroport international John F. Kennedy (JFK)(5.4 miles)
Aéroport de New York LaGuardia (LGA)(6.5 miles)
Aéroport de Teterboro (TEB)(25.3 miles)
Aéroport international de Liberty (EWR)(36.2 miles)
Aéroport de White Plains Westchester County (HPN)(32.1 miles)

Casino
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Équipements sportifs

Emplacement

140-35 Queens Blvd., Centre-ville de Jamaica, Jamaica, New York (et environs), État de New York, États-Unis d’Amérique

Parc de Flushing Meadows-Corona (1.5 miles)

St. John's University (1.7 miles)

Resorts World Casino (3.6 miles)

USTA National Tennis Center (4 miles)

Zoo du Queens (4.2 miles)

USTA National Tennis Center (4.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Suite, plusieurs lits, baignoire accessible aux personnes à mobilité réduite

Détails de la chambre

1 Très Grand Lit Double

et

1 Trundle Bed

Couchages 5

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite, plusieurs lits, accessible aux personnes malentendantes (Roll-in Shower)

Détails de la chambre

1 Très Grand Lit Double

et

1 Trundle Bed

Couchages 5

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite, 1 chambre

Détails de la chambre

1 Très Grand Lit Double

et

1 Trundle Bed

Couchages 7

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite, plusieurs lits

Détails de la chambre

1 Très Grand Lit Double

et

1 Trundle Bed

Couchages 7

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite, plusieurs lits, accessible aux personnes malentendantes

Détails de la chambre

1 Très Grand Lit Double

et

1 Trundle Bed

Couchages 7

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Suite, plusieurs lits, douche accessible en fauteuil roulant

Détails de la chambre

2 Grands Lits Doubles

et

1 Trundle Bed

Couchages 7

Climatisation

Wi-Fi (gratuit)

Salon séparé

Avis des voyageurs sur SpringHill Suites by Marriott New York JFK Airport/Jamaica

8

Très bien

Basé sur 455 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au cours de récents séjours au SpringHill Suites by Marriott New York JFK Airport/Jamaica, les clients louent systématiquement la propreté et la modernité des chambres, ainsi que le personnel accueillant. Les inconvénients récurrents incluent une logistique de navette aéroport peu fiable, un parking payant peu pratique, et un quartier qui semble peu sûr après la tombée de la nuit.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au cours de récents séjours au SpringHill Suites by Marriott New York JFK Airport/Jamaica, les clients louent systématiquement la propreté et la modernité des chambres, ainsi que le personnel accueillant. Les inconvénients récurrents incluent une logistique de navette aéroport peu fiable, un parking payant peu pratique, et un quartier qui semble peu sûr après la tombée de la nuit.

Beaucoup soulignent la proximité de JFK et des transports en commun, mais le bruit de la rue et la circulation sont fréquents. Le petit-déjeuner est souvent décrit comme bon, bien que certains l'aient trouvé simple ou mal géré. Dans l'ensemble, il convient aux courts séjours près de l'aéroport où le confort et la propreté sont plus importants que l'ambiance du quartier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le service de navette aéroport est irrégulier, avec de longues attentes, des manques à l'appel et une coordination confuse. Le parking est limité, difficile d'accès et payant.

Avis de voyageur à ce sujet

2

FARIDA

20 août 2023

·

A séjourné 1 nuit

No one came to pick us up and we ended staying at the airport. I will not be paying for the hotel. Terrible experience, 3 seniors and 2 children and myself waited almost an hour for shuttle and multiple calls but no shuttle to hotel.

No one came to pick us up and we ended staying at the airport. I will not be paying for the hotel. Terrible experience, 3 seniors and 2 children and myself waited almost an hour for shuttle and multiple calls but no shuttle to hotel.

4

Mizue

3 mai 2023

·

A séjourné 2 nuits

I do not recommend staying at this property if you're traveling with a car. Their parking spaces are limited, not well designed and not directly accessible from the hotel. And they charge $40 per day.

I do not recommend staying at this property if you're traveling with a car. Their parking spaces are limited, not well designed and not directly accessible from the hotel. And they charge $40 per day.

2

Victor

11 août 2023

·

A séjourné 1 nuit

Waited for 1.5 hours in JFK for the shuttle, and then a full bus came, leaving most of the people behind! All the at midnight!

Waited for 1.5 hours in JFK for the shuttle, and then a full bus came, leaving most of the people behind! All the at midnight!

4

AmexNew

21 août 2023

·

A séjourné 1 nuit

We were very disappointed. We took that hotel because it was easy to find, with a free shuttle from the airport. Unfortunately, the shuttle never came and we had very hard time to get to the hotel. We calld the hotel like 5 times and they proposed nothing, just saying : shuttle is a free service, not a mandatory service. As such, just be prpared to add a 30dollars cab to the fee, as ther is no way to get there except by cab.

We were very disappointed. We took that hotel because it was easy to find, with a free shuttle from the airport. Unfortunately, the shuttle never came and we had very hard time to get to the hotel. We calld the hotel like 5 times and they proposed nothing, just saying : shuttle is a free service, not a mandatory service. As such, just be prpared to add a 30dollars cab to the fee, as ther is no way to get there except by cab.

10

deoudra

10 avr. 2023

·

A séjourné 2 nuits

Hotel was nice and clean but parking was horrible you pay for parking but might not have a spot and if you have a lot of luggage get out in the front and get luggage inside because you have to walk two levels up and around the building to get to the front entrance

Hotel was nice and clean but parking was horrible you pay for parking but might not have a spot and if you have a lot of luggage get out in the front and get luggage inside because you have to walk two levels up and around the building to get to the front entrance

2

Edward

19 août 2023

·

A séjourné 1 nuit

If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.

If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.

2

Rula

16 août 2023

·

A séjourné 1 nuit

I have stayed in 4 different hotels during my 17 day trip. By far this is the worst. I waited for the shuttle for one hour and never showed up. Their customer service does not answer the calls….

I have stayed in 4 different hotels during my 17 day trip. By far this is the worst. I waited for the shuttle for one hour and never showed up. Their customer service does not answer the calls….

6

SHANDAL N

19 juin 2023

·

A séjourné 3 nuits

The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.

The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.

8

Albert

20 juin 2023

·

A séjourné 1 nuit

Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.

Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.

8

Kelly

10 sept. 2023

·

A séjourné 1 nuit

The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens

The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreuses critiques décrivent des intérieurs très propres et modernes, et un service de ménage efficace. Quelques-uns ont noté des problèmes tels qu'une douche sale, une odeur d'urine dans une chambre et la présence occasionnelle d'insectes.

Avis de voyageur à ce sujet

10

Lakeisha

25 janv. 2023

·

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

10

John

26 janv. 2023

·

A séjourné 1 nuit

Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.

Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.

10

Elizabeth

1 oct. 2023

·

A séjourné 1 nuit

Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.

Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.

6

Seema

2 juin 2023

·

A séjourné 1 nuit

The bathroom shower was not clean.

The bathroom shower was not clean.

2

christina

8 juil. 2023

·

A séjourné 1 nuit

The room smelled like urine. It was gross. Poor area, not safe.

The room smelled like urine. It was gross. Poor area, not safe.

10

Sheyenne

1 juin 2023

·

A séjourné 1 nuit

Everyone was very nice, the hotel was clean and updated, too.

Everyone was very nice, the hotel was clean and updated, too.

10

Adriana

20 avr. 2023

·

A séjourné 1 nuit

Clean and beautiful hotel!

Clean and beautiful hotel!

6

Arlene F

8 août 2023

·

A séjourné 2 nuits

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

10

David

30 août 2023

·

A séjourné 1 nuit

It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay.

It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay.

10

Dianne

28 sept. 2023

·

A séjourné 2 nuits

I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.

I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et confortables, mais le bruit de la rue/de la circulation et les murs fins sont souvent mentionnés. Certains clients ont signalé de petites chambres ou des chambres au sous-sol, ainsi que des problèmes mineurs d'entretien concernant le contrôle de la température, les prises électriques ou l'absence d'un sèche-cheveux.

Avis de voyageur à ce sujet

10

Lakeisha

25 janv. 2023

·

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

10

Hong

29 janv. 2023

·

A séjourné 2 nuits

The room is very spacious, very clean and comfortable. I've always loved Marriott mattress! The location is excellent.

The room is very spacious, very clean and comfortable. I've always loved Marriott mattress! The location is excellent.

8

Louise

14 juil. 2023

·

A séjourné 1 nuit

for some reason, there was no hair dryer. This is the first time I have run into this anywhere.

for some reason, there was no hair dryer. This is the first time I have run into this anywhere.

10

Edris

4 mai 2023

·

A séjourné 4 nuits

It was clean, cozy & comfortable. It suited our needs perfectly. Plenty of hangers. The temperature was easy to control. The couch pulled out into a bed with bedding already available in the room. The lighting was nice and appropriate with reading light options. The bathroom had just the right amount of shelving & space for 2 people. The staff was friendly. The breakfast area & conferences rooms were very nice. I did not use maid service, so I don't know about eco-friendliness. Locally, there was a McD's, Wendy, & Dunkin' close by for a quick snack or meal. It is close 2 different subway/train options: 5 min Uber to Jamaica LIRR and a short 5-8 min walk to the subway entrance. It is about an hours ride from Manhattan to the hotel during rush hour, but about 30 mins by LIRR rail plus a 5 min Uber. We did not try to find any upscale restaurants in the area. But after sightseeing in Manhattan, it was nice to spend cozy evenings in the hotel.

It was clean, cozy & comfortable. It suited our needs perfectly. Plenty of hangers. The temperature was easy to control. The couch pulled out into a bed with bedding already available in the room. The lighting was nice and appropriate with reading light options. The bathroom had just the right amount of shelving & space for 2 people. The staff was friendly. The breakfast area & conferences rooms were very nice. I did not use maid service, so I don't know about eco-friendliness. Locally, there was a McD's, Wendy, & Dunkin' close by for a quick snack or meal. It is close 2 different subway/train options: 5 min Uber to Jamaica LIRR and a short 5-8 min walk to the subway entrance. It is about an hours ride from Manhattan to the hotel during rush hour, but about 30 mins by LIRR rail plus a 5 min Uber. We did not try to find any upscale restaurants in the area. But after sightseeing in Manhattan, it was nice to spend cozy evenings in the hotel.

6

Chad

20 juin 2023

·

A séjourné 1 nuit

The room was extremely cramped and in the basement. Other than that, everything was great.

The room was extremely cramped and in the basement. Other than that, everything was great.

6

Valentin

29 sept. 2023

·

A séjourné 1 nuit

My room was very noisy

My room was very noisy

4

Sarah

2 nov. 2023

·

A séjourné 1 nuit

Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!

Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!

10

George

2 juil. 2023

·

A séjourné 1 nuit

Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.

Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.

8

Shante

1 mars 2023

·

A séjourné 1 nuit

I'm surprised to find this place in this neighborhood but glad that it's there. The rooms are relatively cold for these months and the heat is hard to adjust. Otherwise, I love the decor of the room, it's a very relaxing vibe.

I'm surprised to find this place in this neighborhood but glad that it's there. The rooms are relatively cold for these months and the heat is hard to adjust. Otherwise, I love the decor of the room, it's a very relaxing vibe.

8

Marian

20 mai 2023

·

A séjourné 1 nuit

For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.

For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et accommodant, bien que le service puisse être inégal. Plusieurs critiques font état d'une mauvaise communication ou de réponses peu utiles concernant la prise en charge de la navette et les surréservations, ainsi que d'un manque de courtoisie occasionnel.

Avis de voyageur à ce sujet

2

Gillian

8 avr. 2023

·

A séjourné 1 nuit

The property was overbooked and the receptionist tried to look for other hotels nearby but there was none. I had to stay the entire night in the cafeteria. Expedia needs to refund me US$260

The property was overbooked and the receptionist tried to look for other hotels nearby but there was none. I had to stay the entire night in the cafeteria. Expedia needs to refund me US$260

6

tashana

19 sept. 2023

·

A séjourné 1 nuit

Customer service was horrible. Reception is I almost checked out on my 2nd day after receptionist guy with Glasses was nasty to me... i will never step foot in that hotel again because of him.. beautiful place tho but its sad that customer services is poor.

Customer service was horrible. Reception is I almost checked out on my 2nd day after receptionist guy with Glasses was nasty to me... i will never step foot in that hotel again because of him.. beautiful place tho but its sad that customer services is poor.

2

Edward

19 août 2023

·

A séjourné 1 nuit

If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.

If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.

10

Claudine

18 mai 2023

·

A séjourné 4 nuits

Excellent front end staff! Shuttle service, breakfast, room all were excellent. Location was a plus!

Excellent front end staff! Shuttle service, breakfast, room all were excellent. Location was a plus!

10

melissa

6 janv. 2023

·

A séjourné 19 358 nuits

The young ladies who checked us in were a delight. Super pleasant and informative. A breath of fresh air.

The young ladies who checked us in were a delight. Super pleasant and informative. A breath of fresh air.

6

Arlene F

8 août 2023

·

A séjourné 2 nuits

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

8

Holly Hutchison

27 oct. 2023

·

A séjourné 1 nuit

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

10

deborah

25 déc. 2022

·

A séjourné 1 nuit

Terrific front desk staff. Competent and helpful and friendly.

Terrific front desk staff. Competent and helpful and friendly.

2

Joanne

11 sept. 2023

·

A séjourné 1 nuit

I arrived JFK around 11pm and texted for the Shuttle only to learn that the hotel was completely sold out and would not honor my reservation. They did nothing to help me secure a new reservation. I ended up having to pay much more and have to take Uber to and from for even more additional expense. It was a very unpleasant experience.

I arrived JFK around 11pm and texted for the Shuttle only to learn that the hotel was completely sold out and would not honor my reservation. They did nothing to help me secure a new reservation. I ended up having to pay much more and have to take Uber to and from for even more additional expense. It was a very unpleasant experience.

10

BRIONI

24 avr. 2023

·

A séjourné 1 nuit

Lawrence, duty officer for that timing was efficient, friendly, welcoming and helpful despite being the only one doing guest intake, including staff from arriving flights.

Lawrence, duty officer for that timing was efficient, friendly, welcoming and helpful despite being the only one doing guest intake, including staff from arriving flights.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour se rendre à JFK et proche des transports en commun. Cependant, beaucoup ont trouvé les environs bruyants ou peu sûrs, surtout la nuit, et ont préféré ne pas se promener après la tombée de la nuit.

Avis de voyageur à ce sujet

10

Pasquale

8 sept. 2023

·

A séjourné 1 nuit

The person in reception was very helpfull and nice! They geve all raccomandatio on how ti visit central park and brooklin bridge! The hotel is very close to the metro station and to jfk airport.. so perfect to mouve smoothly and easy to New York

The person in reception was very helpfull and nice! They geve all raccomandatio on how ti visit central park and brooklin bridge! The hotel is very close to the metro station and to jfk airport.. so perfect to mouve smoothly and easy to New York

10

Karina

16 mai 2023

·

A séjourné 2 nuits

Loved this place! Staff was super friendly and helpful. Would definitely come again. Only downside is the surrounding area. Doesnt feel safe at all to walk around at night so Uber is a must if you’re going.

Loved this place! Staff was super friendly and helpful. Would definitely come again. Only downside is the surrounding area. Doesnt feel safe at all to walk around at night so Uber is a must if you’re going.

10

robyn

6 sept. 2023

·

A séjourné 5 nuits

Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.

Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.

10

Roxanne

27 juin 2023

·

A séjourné 3 nuits

Nice hotel. Conveniently located and near public transportation.

Nice hotel. Conveniently located and near public transportation.

6

Louis

19 avr. 2023

·

A séjourné 5 nuits

We like to stay at Marriotts. This was the worst! The area that the hotel is located is horrible and unsafe to walk. Drug dealing, loud music from cars all night and police sirens constantly would describe the environment. The hotel inside is nice. The employees are also nice. Our room was very nice. The surrounding area around the entire neighborhood of the hotel is scary. It feels unsafe to walk to the subway from the hotel. I would not recommend this property.

We like to stay at Marriotts. This was the worst! The area that the hotel is located is horrible and unsafe to walk. Drug dealing, loud music from cars all night and police sirens constantly would describe the environment. The hotel inside is nice. The employees are also nice. Our room was very nice. The surrounding area around the entire neighborhood of the hotel is scary. It feels unsafe to walk to the subway from the hotel. I would not recommend this property.

10

George

2 juil. 2023

·

A séjourné 1 nuit

Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.

Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.

8

Holly Hutchison

27 oct. 2023

·

A séjourné 1 nuit

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

8

Marian

20 mai 2023

·

A séjourné 1 nuit

For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.

For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.

10

Dianne

28 sept. 2023

·

A séjourné 2 nuits

I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.

I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.

10

Dale

3 sept. 2023

·

A séjourné 1 nuit

The property was excellent however at. Night the area around the hotel did not feel safe.

The property was excellent however at. Night the area around the hotel did not feel safe.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement apprécié, plusieurs personnes notant la variété et les options chaudes, bien que certains l'aient jugé simple ou mal géré.

Avis de voyageur à ce sujet

10

Lakeisha

25 janv. 2023

·

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.

8

Norbert

20 sept. 2023

·

A séjourné 1 nuit

overall ok ; thought continental breakfast one of the better; poor shuttle experience arriving from JFK

overall ok ; thought continental breakfast one of the better; poor shuttle experience arriving from JFK

10

John

26 janv. 2023

·

A séjourné 1 nuit

Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.

Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.

10

Sean

7 mai 2023

·

A séjourné 1 nuit

The hotel is nice. The staff is very friendly and helpful. The neighborhood is a bit questionable especially after dark. Close to the subway making it easy to travel to the city. Not much of a breakfast selection. Definitely a good choice with easy airport access.

The hotel is nice. The staff is very friendly and helpful. The neighborhood is a bit questionable especially after dark. Close to the subway making it easy to travel to the city. Not much of a breakfast selection. Definitely a good choice with easy airport access.

10

robyn

6 sept. 2023

·

A séjourné 5 nuits

Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.

Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.

10

Emilie

19 avr. 2023

·

A séjourné 1 nuit

Perfect for a quick stay before heading to the airport. There is a shuttle service to the airport which is ideal. No restaurant or bar, just a small “snack hall” type thing. I ordered UberEats which was easy enough. Staff was very friendly and rooms didn’t have the little bottles of shower gel etc and had it in refillable bottles in the shower. Always a bonus in my mind. Much more environmentally friendly. Would stay again

Perfect for a quick stay before heading to the airport. There is a shuttle service to the airport which is ideal. No restaurant or bar, just a small “snack hall” type thing. I ordered UberEats which was easy enough. Staff was very friendly and rooms didn’t have the little bottles of shower gel etc and had it in refillable bottles in the shower. Always a bonus in my mind. Much more environmentally friendly. Would stay again

6

Arlene F

8 août 2023

·

A séjourné 2 nuits

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!

4

Phillip

13 avr. 2023

·

A séjourné 1 nuit

Will not stay at this hotel again, the airport shuttle was a no show, had too find our own way to hotel, and the breakfast was one of the poorest excuse we have seen in all of our travels.

Will not stay at this hotel again, the airport shuttle was a no show, had too find our own way to hotel, and the breakfast was one of the poorest excuse we have seen in all of our travels.

8

Holly Hutchison

27 oct. 2023

·

A séjourné 1 nuit

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle

10

sankar

31 déc. 2022

·

A séjourné 1 nuit

Breakfast buffet was amazing.

Breakfast buffet was amazing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Cyncia

28 mai 2023

·

A séjourné 1 nuit

J'ai bien aimé l'expérience Le réceptionniste parlait 5 langues dont le français, c'était très bien.. Mais toutefois il n'y a pas d'eau dans les chambres. Bouteille d'eàu à 4 $ us c'est quand même cher. Mais dans l'ensemble c'étàit bien.

J'ai bien aimé l'expérience Le réceptionniste parlait 5 langues dont le français, c'était très bien.. Mais toutefois il n'y a pas d'eau dans les chambres. Bouteille d'eàu à 4 $ us c'est quand même cher. Mais dans l'ensemble c'étàit bien.

10

Emmanuel

4 déc. 2022

·

A séjourné 1 nuit

Hôtel récent avec un très bon service. Proche de la station Jamaica qui relie JFK. Personnel accueillant et sympathique.

Hôtel récent avec un très bon service. Proche de la station Jamaica qui relie JFK. Personnel accueillant et sympathique.

8

Florence

18 nov. 2022

·

A séjourné 2 nuits

bon hôtel, pratique à proximité du métro. Mais sans baignoire

bon hôtel, pratique à proximité du métro. Mais sans baignoire

10

Khumoyunbek

10 oct. 2022

·

A séjourné 1 nuit

.

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10

K

22 déc. 2021

·

A séjourné 1 nuit

Tt

Tt

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