MainStay Suites Lancaster Dallas South

Clean room

Nice beds, big rooms, hot breakfast

Very friendly staff, great breakfast, room Didn’t feel safe as there was a broken lock on the window.

No alarm clock, fridge did t work., wakeup call forgoten, breakfast food always needed refill and eggs super overcooked, cafeteria area had minimal serving utensils

Breakfast was very disappointing. You could tell there was no effort when they prepared the breakfast. He heated the bacon and brought it out still in the paper that it was cooked in. I can’t explain it. You have to see it for yourself lol. The juice dispenser apple juice was cranberry. Cranberry was cranberry and orange just tasted like apple juice mixed with water lol. Over all when I told him about the juice. He was very kind and fixed it. They were very polite. Customer service was great the only disappointment was the breakfast. There wasn’t much to choose from. The yogurt tasted old. Like I said the breakfast was the only thing that was very disappointing. I think there should be a staff that should prepare breakfast and effort should be put into preparing the breakfast because you can tell that they didn’t really care about that part.