Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Rooms were nice and clean

Staff was very friendly at the reception. The room was clean. However, it was incredibly humid, despite the fact that the AC was cooling well. It was to the point that clothes I brought in on a hanger felt damp and looked wrinkled after a while. When I commented about it, instead of a solution, I was told that “it does get humid around this time of the year”, and was there anything else that I needed. I have lived in Miami, FL, and Charleston, SC, and I understand humidity issues, which is the reason we have air conditioning, so being told that it gets humid around this time of the year is not an appropriate answer, especially that humidity outside was not overwhelming yet.

Greatest hotel in Jacksonville Florida. All of the staff are amazing!

Yes

Our visit was amazing. The staff was amazing. Breakfast was amazing. Parking was amazing. This is one of our favorite hotels to visit when my husband and I take a getaway to enjoy each other.