Name: Hilton Buena Park Anaheim
Address: 6979 Brenner Avenue, Buena Park, Kalifornien, USA, Buena Park, Kalifornien, US
Price range: 123 $–227 $ per night
Rating: 8.8

Was Gäste sagen

In Bewertungen wird das Hilton Buena Park Anaheim für sein sauberes, modernes Ambiente, das freundliche Personal und den direkten Zugang zu The Source OC und Knott’s Berry Farm gelobt, wobei gelegentliche Wartungsprobleme den Aufenthalt etwas trüben können.

Die Gäste schätzen den Rooftop-Pool und den Fitnessraum, und viele empfinden die Zimmer als komfortabel und stilvoll. Zu den häufigsten Beschwerden gehören obligatorische Valet-Parkgebühren, zeitweise unbeständiger Service sowie Probleme wie Klimaanlagenausfälle, fehlendes warmes Wasser oder technische Probleme mit Fernseher/WLAN. Insgesamt erwartet Sie eine moderne, komfortable Basis mit lebhaften gastronomischen Angeboten in der Nähe und einigen Abstrichen in Bezug auf Parkmöglichkeiten und Zuverlässigkeit.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Rooftop-Pool und ein gut ausgestatteter Fitnessraum werden positiv erwähnt; die Lobby verfügt über eine Bar, ein Restaurant und ein Café, und das Hotel ist direkt mit The Source OC verbunden. Das Parken ist nur durch einen Valet-Service möglich, der eine tägliche Gebühr kostet, was viele Gäste bemängeln und einige als langsam oder umständlich empfinden.

Reinigung

Viele Gäste beschreiben die Unterkunft und die Zimmer als sehr sauber und modern, wobei die Reinigungskräfte oft gelobt werden. Eine Minderheit berichtet von Staub, schmutzigen Bettwäschen oder Teppichen, Gerüchen in der Lobby oder fehlender Auffüllung von Hygieneartikeln.

Zimmer

Die Zimmer sind modern und komfortabel, und einige bieten Balkon oder Aussicht. Mehrere Gäste hatten jedoch Probleme mit der Klimaanlage oder dem Warmwasser, niedrigem Wasserdruck oder Problemen mit Fernseher/WLAN, und viele bemängeln das Fehlen eines Minikühlschranks oder einer Mikrowelle im Zimmer.

Dienstleistung

Das Personal wird durchgehend im gesamten Hotel und beim Valet-Service häufig als freundlich, aufmerksam und hilfsbereit beschrieben. Wiederkehrende Beschwerden beziehen sich jedoch auf unfreundliche oder unkooperative Rezeptionsmitarbeiter, langsamen Restaurantservice, Verzögerungen beim Check-in, mangelnde Kommunikation während Alarmen sowie falsch bearbeitete Reservierungen oder verlorene Gegenstände.

Ähnliche Gästebewertungen

6

Irma P

26. Sept. 2025

·

Aufenthalt am 2 Nächte

Fire alarm randomly went off and no clear direction from staff whether it was over or not, repeatedly kept playing. Someone higher up announced something through the speakers but you can barely hear them so didn't know what happened. The parking only being valet with no regular parking available is completely ridiculous and beyond irritating when having to wait for your car. Waste of $50 I didn't need to spend, only good thing was the room service and that's it won't come back at all

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4

Rosario

27. Juli 2025

·

Aufenthalt am 1 Nacht

I’ve always had great experiences with Hilton…until now. My one-night stay at Hilton Buena Park was disappointing from the start. Check-in was delayed because my room wasn’t ready, and there was clearly a lack of communication with housekeeping. Unlike other Hilton locations, there were no basic amenities offered…not even a bottle of water at check-in. The next morning, I went down hoping to grab a coffee, only to be told by the waitress that I’d have to wait because they were short-staffed. Overall, this location did not meet the standard of hospitality I’ve come to expect from Hilton. I hope they can improve both service and guest experience moving forward.

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6

Sabrina

13. Sept. 2025

·

Aufenthalt am 2 Nächte

This is a really nice hotel, I just don’t understand why the concierge here doesn’t help with your bags. Also, I called about a charge on my card and spoke to Arayeli( may be misspelled) she was rude and had a bad attitude, I don’t understand businesses who employ people with bad attitudes like this, it’s even more shocking since the hotel manager Michael is very nice and welcoming.

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2

Annie

17. Mai 2025

·

Aufenthalt am 1 Nacht

Good evening Samuel, It was my first visit here at the Source Hilton in Buena Park. I arrived at 3:30 knowing the check in is at 4:00. However, when I tried to check in the front desk receptionist informed me that my room was not ready which I had to wait. I said okay I will wait. She asked my phone number so that she can let me know when it's ready. I said to her I will wait at the lobby and she said that's fine. As I was waiting at the lobby, it came close to 4'0 clock. And still no calls. I was looking at the check in front desk and there were 4 people and they were laughing and talking but no one was trying to contact me or inform me what the status was. So I walked up to front desk receptionist and asked carefully if my room was ready. They all looked at each and said they needed to check the room and see if it was ready. So I asked how long it would take to do that? And they all said, oh maybe another 10 minutes? At this point, I was little bit upset because I had a plan. I told all the front desk receptionist that I have a plan and I don't have another 10 minutes to wait. It was not a good experience with this hotel knowing that I watched the whole thing with the front desk. However, I did have a great time with my husband and my friends. Just letting you know that the front desk needs to accommodate with customer service so that they are taking care of. Thank you!

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10

Sabrina

25. Aug. 2025

·

Aufenthalt am 1 Nacht

For staff and service I would of given terrible because Steven at valet/concierge stood there and watched me put all my bags/luggage on the cart and when I was finished he asked me “is there anything else in the car” I said “no I got it all now” he said “ok good”! He just wasn’t very customer service friendly,seems arrogant! I called the hotel manager Michael and he was very nice and understanding and apologetic about what occurred ( he has cool orange glasses too) but Michael is the reason I am giving 5 stars for that category!

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10

Rozmeen

14. Okt. 2024

·

Aufenthalt am 4 Nächte

Had an amazing stay here! Valet parking was great just a little pricey! The valet parking team was amazing so with tipping it was a little too expensive but overall had the best stay. The cleaning staff were very active and professional!

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10

John

4. Nov. 2025

·

Aufenthalt am 2 Nächte

Service was first rate; hotel, staff, and dinning area excellent. A top place to stay if you are visitng the area!!

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10

Susan

3. Okt. 2025

·

Aufenthalt am 1 Nacht

The staff were excellent. Super friendly and helpful. The room was comfortable, clean and Mid Century decor which we loved! I now have some ideas for our home. Easy walk to everywhere you would want to go to. We'll be back! Cool pool area!

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2

Gerald

11. Okt. 2025

·

Aufenthalt am 2 Nächte

They gave away my reservation and blamed me for not checking in sooner. Worst part was I called the day before to confirm my reservation.

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2

JENNIFER

17. Aug. 2025

·

Aufenthalt am 1 Nacht

I recently stayed at the Hilton Buena Park (Room 540) and unfortunately had a terrible experience. I accidentally left behind a brand new Dyson Airstraight (still in the unopened box) when checking out. As soon as I realized, I immediately called the hotel’s Lost & Found department. To my shock, they claimed nothing had been found. I was even told, “We’ve found bigger items before, so we would have found this if it was there.” That response was both dismissive and unprofessional. The fact is, the item was left in the room—it wasn’t opened, it wasn’t misplaced. Somehow, it simply “disappeared.” This experience has left me feeling that there is a serious issue with how the hotel handles lost property. Guests trust hotels to provide a safe and honest environment, and that trust was completely broken. I would strongly caution others: if you value your belongings, be extremely careful when staying here. My brand new purchase is gone, and the hotel has taken zero accountability.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Der direkte Zugang zu The Source OC und die Nähe zu Knott’s Berry Farm machen die Lage sehr günstig, mit vielen Restaurants und guter Anbindung an die Autobahn. Ein Kommentar erwähnt Lärm durch den Autobahnverkehr.

Gastronomie

Die hoteleigene Bar und das Restaurant erhalten von mehreren Gästen Lob für Service und Getränke. Andere bemängeln jedoch hohe Preise, gelegentlich langsamen oder eingeschränkten Service, Verwirrungen beim Frühstück/Guthaben und eine gemischte Qualität des Essens.

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $227	17 $183	18 $179	19 $179
20 $145	21 $152	22 $152	23 $159	24 $157	25 $159	26 $168
27 $123	28 $141	29 $131	30 $134

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $132	2 $183	3 $168
4 $129	5 $150	6 $179	7 $152	8 $140	9 $187	10 $203
11 $131	12 $148	13 $139	14 $148	15 $149	16 $200	17 $205
18 $162	19 $148	20 $148	21 $151	22 $143	23 $177	24 $193
25 $144	26 $145	27 $145	28 $149	29 $166	30 $187	31 $166

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Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 Schlafzimmer, Poolblick

Zimmer, 2 Queen-Betten, Poolblick

Suite, 1 Schlafzimmer

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Zimmer, 1 Schlafzimmer, barrierefrei (Hearing, Roll-In Shower)

Presidential-Suite, 1 Schlafzimmer

Zimmer, 1 Schlafzimmer, barrierefrei, Poolblick (Hearing)

Zimmer, 2 Queen-Betten, barrierefrei, Badewanne

Zimmer, 1 Schlafzimmer, Terrasse (Pool Deck)

Zimmer, 1 King-Bett, Poolblick

Zimmer, 1 King-Bett, barrierefrei, Poolblick (Bathtub)

Zimmer, 1 King-Bett, barrierefrei, Badewanne (Pool Deck)

Zimmer, 1 King-Bett

Suite, 1 Schlafzimmer, barrierefrei (Hearing)

Zimmer, 1 King-Bett, barrierefrei, Poolblick (Roll-In Shower)

Zimmer, 1 King-Bett, Balkon

Zimmer, 2 Queen-Betten, Terrasse (Pool Deck)

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, Terrasse (Pool Deck)

Gästebewertungen

Fantastisch

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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