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Sercotel Ayala

135 US$

/ noche

Promedio para noviembre

Sercotel Ayala - Image 1

Sercotel Ayala - Habitación

Sercotel Ayala - Habitación

Sercotel Ayala - Recepción

Sercotel Ayala - Baño

Precios para Sercotel Ayala

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135 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En Sercotel Ayala, los precios por noche son de 88 US$ de media en el mes más barato (enero) y de 234 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en Sercotel Ayala por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	88 US$
febrero	97 US$
marzo	119 US$
abril	138 US$
mayo	234 US$
junio	176 US$
julio	170 US$
agosto	216 US$
septiembre	202 US$
octubre	177 US$
noviembre	135 US$
diciembre	101 US$

Más caro: mayo (aprox. 234 US$)

Más barato: enero (aprox. 88 US$)

Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, un vestíbulo con chimenea o asistencia turística (adquisición de entradas).

Aparcamiento
Habitaciones para no fumadores
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes

Ubicación

Canciller Ayala, 3, Bilbao, Gran Bilbao, País Vasco, España

Ensanche (0.1 millas)

Iglesia del Sagrado Corazón (0.1 millas)

Gran Casino Bilbao (0.1 millas)

Palacio de la Diputación Foral de Vizcaya (0.3 millas)

Parroquia de San Vicente Mártir de Abando (0.3 millas)

Galeria Venus (0.3 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación básica

Detalles de la oferta

1 Cama Doble

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica con 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación superior

Detalles de la oferta

1 Cama Doble

y

1 Cama Individual

Capacidad: 3

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación clásica doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Sercotel Ayala

8.9

Fabuloso

Basado en 1315 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En numerosas reseñas, el Sercotel Ayala es elogiado por su ubicación céntrica cerca de la estación de Abando y de los lugares de interés, sus habitaciones modernas y confortables, y su personal amable. Los huéspedes destacan repetidamente la limpieza y la buena relación calidad-precio para una estancia sencilla en la ciudad.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En numerosas reseñas, el Sercotel Ayala es elogiado por su ubicación céntrica cerca de la estación de Abando y de los lugares de interés, sus habitaciones modernas y confortables, y su personal amable. Los huéspedes destacan repetidamente la limpieza y la buena relación calidad-precio para una estancia sencilla en la ciudad.

Las habitaciones son modernas y generalmente tranquilas, aunque los tamaños varían y algunos señalan que algunas tienen vistas oscuras o ruido de la calle. El desayuno es ampliamente considerado bueno, con una selección decente, pero la pequeña sala de desayunos puede sentirse concurrida y algunos mencionan una calidad o servicio inconsistentes. Las instalaciones son limitadas para un hotel de 4 estrellas: no hay gimnasio ni bar en el lugar, un vestíbulo compacto y aparcamiento cerca con descuentos. En general, espere una base limpia y céntrica con un servicio amable y comodidades sencillas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son limitadas para un hotel de 4 estrellas: no hay gimnasio ni bar en el lugar, y no hay aparcamiento en el hotel, aunque hay garajes cercanos que ofrecen descuentos. Hay una máquina de café en el vestíbulo, aunque algunos han señalado que no se enciende temprano.

Reseñas de huéspedes relacionadas

10

Christophe

5 ago 2025

·

Se alojó 3 noches

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

Hôtel très bien placé, centre ville. Très proche vieille ville et commerces. Personnel très agréable et de bons conseils. Grande chambre. Petit déjeuner buffet très copieux. Parking Indigo disponible à 49€ pour 3 nuits.

8

Didier

26 ene 2024

·

Se alojó 1 noche

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

Très bon hôtel proche du centre. Buffet de PdJ bien le parking payant est à 5 minutes de l’hôtel à pied, un discount de 10% est offert mais la nuit est à 19€

8

Dafna

4 oct 2025

·

Se alojó 4 noches

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

10

Andrew

22 jun 2024

·

Se alojó 3 noches

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.

8

Paul

27 sept 2024

·

Se alojó 4 noches

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao

4

Sandra

28 may 2024

·

Se alojó 2 noches

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

6

Astrid

11 jul 2024

·

Se alojó 1 noche

Soulless hotel with no onsite parking

Soulless hotel with no onsite parking

8

Thomas

7 ago 2025

·

Se alojó 2 noches

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

Ein gutes Hotel in guter Lage. Personal sehr freundlich und hilfsbereit. Keine eigene Garage aber es gibt ein 10% Gutschein für ein Parkhaus in der Nähe. Für einen Besuch in der Stadt absolut empfehlenswert

10

Bianca

3 sept 2024

·

Se alojó 2 noches

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

Goed hotel in centrum van Bilbao,parkeren in een parkeergarage in de buurt. Bij receptie krijg je kortingskaart.Kleine ontbijtzaal in kelder maar lekker ontbijt. Alles op loopafstand. Propere kamer,klein bed 140 cm douchen in bad,koelkastje.

8

Erine

29 sept 2023

·

Se alojó 1 noche

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

Great hotel, close to everything. Regrettably the terrace was closed when we stayed so we couldn’t enjoy! Wish we were told in advance.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza se elogia constantemente en las habitaciones y los baños. Algunos huéspedes informaron de problemas como polvo u olores en habitaciones específicas.

Reseñas de huéspedes relacionadas

8

Niamh

5 oct 2025

·

Se alojó 2 noches

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

10

Colin

27 jun 2024

·

Se alojó 1 noche

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.

8

Matthew

23 sept 2025

·

Se alojó 3 noches

Well located hotel. Walkable to main areas. Nice and clean room.

Well located hotel. Walkable to main areas. Nice and clean room.

4

Tereza

8 mar 2023

·

Se alojó 2 noches

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

The location was excellent to visit both the museum and the old town. The hotel is more for business visitors who don't really care where they stay. The room while was clean it was smelling like mold and we had to keep the window open. The low rating is for the breakfast which was terrible. In a country where the coffee is a tradition the coffee was bad from a machine. All bakery products were stale nothing was fresh. The only things that were edible were the prepackaged yoghurts and the cake, nothing else. You cannot charge this breakfast for 13 EUR. You can have better breakfast somewhere else.

8

Raul

20 feb 2024

·

Se alojó 3 noches

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

Don’t know if we had a bad room or it was coming from outside but it was pretty dusty, the rest of the hotel was actually clean but I have to review my room so yeah But still a good place to be

10

Ryszard

26 nov 2025

·

Se alojó 3 noches

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

6

Dr. David

4 may 2025

·

Se alojó 3 noches

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

Se entregó tarde la habitación a la llegada, hubo un error en la asignación de la habitación y se nos pidió a las 22h nos cambiarnos, claro que nosotros no sabíamos del error. La.limoieza deja mucho que desear.

10

Nancy

2 jul 2025

·

Se alojó 2 noches

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

10

ROBERTO

16 mar 2025

·

Se alojó 1 noche

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

Me sorprendió el hotel. Tiene un precio moderado y todo muy bien El personal muy amable la limpieza excelente ubicación muy buena

10

Yvonne

14 oct 2025

·

Se alojó 1 noche

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas y cómodas, a menudo tranquilas, con cortinas opacas y aire acondicionado eficaz. Los tamaños varían desde espaciosos hasta pequeños u oscuros, y algunos mencionaron ruido de la calle o problemas con las ventanas. No es estándar tener café o hervidores en la habitación.

Reseñas de huéspedes relacionadas

8

Thore

20 oct 2025

·

Se alojó 4 noches

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

Litt harde madrasser, og det er ikke kaffemaskin på rommet. Men super service av de i resepsjonen, bra frokost og et rent, rimelig og veldig sentralt beliggende hotell.

10

Miss

12 oct 2023

·

Se alojó 2 noches

Hotel was in an excellent location. Small room and all areas felt quite cramped.

Hotel was in an excellent location. Small room and all areas felt quite cramped.

10

Peter

17 jun 2025

·

Se alojó 1 noche

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

10

Jane

21 ago 2024

·

Se alojó 4 noches

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.

4

Sandra

28 may 2024

·

Se alojó 2 noches

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

Didn’t care much for this hotel during my 2 night stay. The window in my room faced a metal wall. It was very dark in the space, even during a sunny day with every light in the room turned on. The amenities listed an electric kettle. Mine did not have one and when I called to request it, the front desk said they didn’t have any left. There was a coffee machine in the lobby, but it wasn’t plugged in until 10:30AM. Seems a bit late for coffee. The room was miniature. There wasn’t enough space around the bed to roll out a travel sized yoga mat. There was a lot of noise from the hallway that woke me up on several occasions. Not a terrible hotel. It was renovated and clean and the Wi-Fi and air conditioning worked. The location was pretty decent to walk to cafes and about 15-20 minutes from the museums. Just wasn’t my cup of tea, and I couldn’t drink my cup of tea.

8

Claus

18 mar 2024

·

Se alojó 2 noches

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

Room facing courtyard was very quiet, but also very dark. Hotel located perfect for the central experiences of the city. I did not hear noise from train station or the busy streets around despite being so close to it.

8

Gillian

15 jun 2025

·

Se alojó 2 noches

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

Ryszard

26 nov 2025

·

Se alojó 3 noches

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Jørgen Erik

8 ago 2024

·

Se alojó 1 noche

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

Stort værelse med behagelige senge og stor altan. Dejligt stort badeværelse.

10

Martin

14 ago 2025

·

Se alojó 3 noches

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es generalmente amable, servicial y eficiente, con personal que ayuda con el registro de entrada temprano y los cambios de habitación. Hay quejas aisladas sobre interacciones poco amables o problemas de facturación, incluido un informe de un cargo duplicado.

Reseñas de huéspedes relacionadas

8

Per Morten

1 jul 2024

·

Se alojó 1 noche

Very nice, problem is that they have charged be twice for the stay!

Very nice, problem is that they have charged be twice for the stay!

10

Carlos

30 oct 2024

·

Se alojó 1 noche

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.

10

Irene

14 jul 2024

·

Se alojó 1 noche

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

6

Eva

14 abr 2024

·

Se alojó 1 noche

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

En hotel de 4* no puede tener un recepción por la noche un cartel a 1metro de las instrucciones de entrar en el hotel y menos a la recepcionista de anoche(una señorita rubia)con muy malos modales.Le llamamos 3veces porque no entendiamos las instrucciones y pensábamos que había que entrar por la puerta que hay pasado el hotel a mano derecha y nos contento muy mal que nos estaba abriendo la puerta,claro la principal que hasta que no te pones delante no se abre.Mal las instrucciones y peor la recepcionista.Por lo demás el hotel bien.

6

David

1 oct 2023

·

Se alojó 4 noches

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

The hotel is very clean. The breakfast average to low, counting it is in Basque Country. I absolutely did not like front desk person. Not helpful, very formal, not warm at all. Did not help with the dining reservation, did not include breakfast price into final bill. We had to do it in the middle of the night.

10

patricia

14 oct 2024

·

Se alojó 1 noche

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay

8

Marco

21 oct 2025

·

Se alojó 3 noches

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

Todo bien, lo unico que no me parecio nada bien, es qué me cobraron todas las noches, 7 dias antes de mi llegada a mi TC cuando yo había seleccionado la opción de pagar durante la estanca y en efectivo, cuando externe mi molestia a la chica del mostrador dijo que asi eran las políticas del hotel. No lo creo por qué en la plataforma de expedia no decia eso,simplemente no quisieron reconocer su equivocación.

8

Gillian

15 jun 2025

·

Se alojó 2 noches

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

10

James

11 ago 2025

·

Se alojó 1 noche

Very helpful friendly staff

Very helpful friendly staff

10

Corey

15 ene 2025

·

Se alojó 4 noches

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación céntrica cerca de la estación de Abando, Gran Vía y el Casco Viejo, con fácil acceso al Guggenheim y al transporte público. Muchos huéspedes lo encontraron fácil de recorrer a pie y conveniente.

Reseñas de huéspedes relacionadas

10

Irene

14 jul 2024

·

Se alojó 1 noche

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2 oct 2025

·

Se alojó 4 noches

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Shinobu

24 abr 2024

·

Se alojó 5 noches

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

It was very comfortable and very convenient for public transportation. The breakfast was good. All in all, it was a good stay.

10

Jeffrey

22 may 2024

·

Se alojó 2 noches

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

Excellent location. One minute to the Gran Via and 5 to the Old City of Bilbao. Close by restaurants.

10

Martin

14 ago 2025

·

Se alojó 3 noches

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

10

Justin

13 feb 2026

·

Se alojó 1 noche

Clean modern hotel with a great location

Clean modern hotel with a great location

10

Niamh

23 sept 2025

·

Se alojó 4 noches

Great hotel, very clean. Location is perfect for getting around Bilbao.

Great hotel, very clean. Location is perfect for getting around Bilbao.

10

Johannes

15 abr 2025

·

Se alojó 1 noche

Fine place to stay near train station and in the heart of the city.

Fine place to stay near train station and in the heart of the city.

10

Hannerieke

19 jul 2024

·

Se alojó 5 noches

Very good hotel, modern and spacious and in walking distance of all shops

Very good hotel, modern and spacious and in walking distance of all shops

10

Mark A.

26 oct 2025

·

Se alojó 7 noches

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele tener una buena valoración, con una selección decente y una buena relación calidad-precio cuando se paga por adelantado, aunque la pequeña sala de comedor puede sentirse concurrida con horarios establecidos. Algunos huéspedes mencionaron una calidad o servicio inconsistentes.

Reseñas de huéspedes relacionadas

10

Robert

13 oct 2025

·

Se alojó 1 noche

Very near rail station and old town. The breakfast was very good for 11 euro's

Very near rail station and old town. The breakfast was very good for 11 euro's

10

Irene

14 jul 2024

·

Se alojó 1 noche

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.

10

Gurinder

2 oct 2025

·

Se alojó 4 noches

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

10

Monika

29 ago 2024

·

Se alojó 2 noches

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.

10

Magnus

5 may 2025

·

Se alojó 2 noches

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.

10

Pietro

1 sept 2025

·

Se alojó 2 noches

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

The breakfast was excellent and very complete, although the small dining room required organizing in shifts. The room was small but clean. The view from the window was nothing special.

6

Lynn

12 mar 2025

·

Se alojó 3 noches

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.

10

Ryszard

26 nov 2025

·

Se alojó 3 noches

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

10

Brett A

4 oct 2023

·

Se alojó 1 noche

Excellent breakfast and very well run.

Excellent breakfast and very well run.

8

Sandra

5 oct 2025

·

Se alojó 4 noches

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

Zentral gelegen, nettes Personal, sauber, direkt am Bahnhof. Einziges Manko: man muss sich am Vorabend auf eine von 3 Frühstückszeiten festlegen.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Pablo

hace 2 semanas

·

Se alojó 1 noche

Todo perfecto !!! ——————————————

Todo perfecto !!! ——————————————

10

GABRIEL MARIO

hace 3 semanas

·

Se alojó 2 noches

Excelente desayuno. Personal atento. Muy céntrico

Excelente desayuno. Personal atento. Muy céntrico

10

Laiby

21 jul 2026

·

Se alojó 2 noches

Buen hotel, bien ubicado.. bien práctico, el desayuno estuvo bien

Buen hotel, bien ubicado.. bien práctico, el desayuno estuvo bien

10

Eulalio

18 jun 2026

·

Se alojó 1 noche

La habitación limpia y ampliarlos

La habitación limpia y ampliarlos

8

CAROLINA

9 jun 2026

·

Se alojó 4 noches

Al frente del corte inglés a dos cuadras de Gran Vía Good location

Al frente del corte inglés a dos cuadras de Gran Vía Good location

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:30 a 23:30

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3	4	5	6	7
8	9	10 $156	11	12 $150	13 $182	14 $140
15 $75	16 $86	17 $95	18 $93	19 $101	20 $156	21 $148
22 $76	23 $91	24 $103	25 $92	26 $97	27 $135	28 $132
29 $77	30 $82

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Pueden aplicarse políticas de cancelación especiales o cargos adicionales a las reservas en grupo (más de 8 habitaciones en el mismo alojamiento y para las mismas fechas).
Este alojamiento acepta tarjetas de crédito y efectivo.
El alojamiento cuenta con extintor.

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
El aparcamiento tiene un límite de altura.

Datos del negocio

Número de registro de la propiedad H.BI 01296

Desayuno tipo bufé: 20 EUR por persona (precio aproximado)
Aparcamiento en las inmediaciones: 20 EUR por día (ubicado a 150 m y abierto 24 horas)
Mascotas: 25 EUR por mascota, por día
No se cobran tasas por los animales de servicio
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.