Grand Matlali Suites & Villas Riviera Nayarit
US$ 121
/ noite
Média para novembro
Preços para Grand Matlali Suites & Villas Riviera Nayarit
Selecione datas para ver preços e disponibilidade
US$ 121
/ noite
Média para novembro
Média de preços por mês
Em Grand Matlali Suites & Villas Riviera Nayarit, a diária custa em média US$ 92 no mês mais barato (setembro) e US$ 141 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 138 |
| fevereiro | US$ 123 |
| março | US$ 123 |
| abril | US$ 117 |
| maio | US$ 113 |
| junho | US$ 105 |
| julho | US$ 111 |
| agosto | US$ 104 |
| setembro | US$ 92 |
| outubro | US$ 109 |
| novembro | US$ 121 |
| dezembro | US$ 141 |
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nov. · US$ 121
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Mais caro: dezembro (aprox. US$ 141)
Mais barato: setembro (aprox. US$ 92)
Sobre esta propriedade
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e lojas no local. Com o traslado de cortesia fica fácil dar um passeio ...
Comodidades
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e lojas no local. Com o traslado de cortesia fica fácil dar um passeio na praia.
Comodidades
As comodidades presentes incluem check-out expresso, equipe multilíngue e armazenamento para bagagem. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Experimente as especialidades do Restaurant Rodizzio, um dos 2 restaurantes neste hotel. Feche o dia com uma bebida refrescante em um bar/lounge, um bar na praia ou um bar ao lado da piscina. Café da manhã continental grátis é servido diariamente, entre 8h e meio-dia.
Quartos
Sinta-se em casa em um de nossos 59 quartos com ar-condicionado e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem telefones, além de cofres e ferros/tábuas de passar roupa.
Localização
Com ótima localização em La Cruz de Huanacaxtle, Grand Matlali Suites & Villas Riviera Nayarit fica a 2 km de Praia Bucerías e a 11,5 km de Praia de Nuevo Vallarta. Este hotel fica a 15,7 km de Praia Punta de Mita e a 16,5 km de Nayar Vidanta Golf.
Lugares próximos
Praia Bucerías(1.3 milhas)
Mercado Huanacaxtle(1.4 milhas)
Bahía de Banderas(1.4 milhas)
Plaza de La cruz(1.5 milhas)
Playa la Manzanilla(1.6 milhas)
Praia La Cruz(1.6 milhas)
Marina Riviera Nayarit at La Cruz(1.8 milhas)
Paróquia de Nossa Senhora da Paz(2.9 milhas)
Paseo Del Beso(2.9 milhas)
Caminhada de Arte Bucerias(3.2 milhas)
Centro de Cerâmica Contemporânea Tuna(3.6 milhas)
El Tigre Golf em Paradise Village(3.6 milhas)
Los Arroyos Verdes(4 milhas)
Praia Destiladeras(4.3 milhas)
Flamingos Golf Club(5.4 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional Licenciado Gustavo Diaz Ordaz (PVR)(24.5 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Balcão de turismo
Serviços domésticos
Localização
Carretera Federal La Cruz- Punta de Mita Km 0.2 Riviera Nayarit, La Cruz de Huanacaxtle, Estado de Nayarit, México
Praia Bucerías (1.3 milhas)
Mercado Huanacaxtle (1.4 milhas)
Bahía de Banderas (1.4 milhas)
Plaza de La cruz (1.5 milhas)
Playa la Manzanilla (1.6 milhas)
Praia La Cruz (1.6 milhas)
Opções de quarto
16
Suíte estúdio superior
Detalhes do quarto
1 Cama De Casal
e 1 Cama De Solteiro
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Área de trabalho do notebook
1
Quarto standard
Detalhes do quarto
1 Cama King
e 3× Camas De Casal
Acomoda 8
2500 ft²
Ar condicionadoWi-Fi (gratuito)Cozinha comunitáriaPátio
5
Suíte estúdio luxo (Junior)
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
409 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho do notebook
18
Suíte superior
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
1292 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina privativa
15
Vila superior
Detalhes do quarto
1 Cama King
, 1 Cama De Casal
e 1 Sofá-Cama
Acomoda 5
2669 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina privativa
1
Quarto casal
Detalhes do quarto
2 Camas De Casal
Acomoda 3
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Grand Matlali Suites & Villas Riviera Nayarit
7.2
Bom
Com base em 560 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
60%
Famílias
23%
Grupos
10%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Grand Matlali Suites & Villas Riviera Nayarit, os viajantes elogiam a localização serena na encosta de uma colina, as vistas e as diversas piscinas com um clube de praia, além do atendimento simpático da equipe. No entanto, relatam manutenção inconsistente, limpeza deficiente e instalações ou restaurantes fechados ou funcionando em horário limitado.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Grand Matlali Suites & Villas Riviera Nayarit, os viajantes elogiam a localização serena na encosta de uma colina, as vistas e as diversas piscinas com um clube de praia, além do atendimento simpático da equipe. No entanto, relatam manutenção inconsistente, limpeza deficiente e instalações ou restaurantes fechados ou funcionando em horário limitado.
A localização na encosta da colina é tranquila e pitoresca, mas remota, com terrenos íngremes que exigem transporte; esperas pelo transporte são comuns e táxis para a cidade podem ser caros. Os quartos geralmente são espaçosos, com belas vistas, mas os hóspedes citam comodidades quebradas (ar condicionado, chuveiros, TVs), paredes finas ou barulho à noite e Wi-Fi instável. As opiniões sobre a alimentação são mistas: alguns apreciam as refeições saborosas, especialmente no clube de praia, enquanto outros relatam bebidas medianas, buffet repetitivo, poucas alternativas e a ausência de serviço de quarto, o que compromete o valor do sistema all-inclusive. Espere um ambiente tranquilo com serviço e operações variáveis.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Diversas piscinas e um clube de praia são os destaques, mas o terreno amplo e montanhoso exige o uso de transporte. Várias avaliações mencionam problemas de manutenção (azulejos de piscina quebrados, jacuzzis/elevadores não funcionando), fechamento de instalações, escassez de toalhas e esperas ocasionais para se locomover.
Avaliações dos hóspedes relacionadas
6
Dianne
9 de mar. de 2026
·
Hospedou-se por 7 noites
The pools were kind of rundown they’re surrounding areas. There was a lot of dead trees in that in the kitchen. There was not enough silverware. I would read it overall maybe a two or three
The pools were kind of rundown they’re surrounding areas. There was a lot of dead trees in that in the kitchen. There was not enough silverware. I would read it overall maybe a two or three
8
Saira
18 de fev. de 2023
·
Hospedou-se por 3 noites
Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant.
Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant.
2
Elizabeth
29 de abr. de 2024
·
Hospedou-se por 2 noites
Está en muy mal estado la alberca se le están despegando los pisos y te cortan los pies muy mala organización
Está en muy mal estado la alberca se le están despegando los pisos y te cortan los pies muy mala organización
8
Anna Georgina
4 de jan. de 2024
·
Hospedou-se por 3 noites
En cuánto a comodidad y limpieza todo estuvo excelente, el personal nos atendió muy bien ninguna queja hacía ellos. Los unicos detalles serían que el hotel se sobrevendió y al hacer check in tuvimos el detalle que nos cambiaron a una habitación que no pedimos, cuando hablamos al gerente lo solucionó bien y nos dió las habitaciones que eran, de las 5 albercas cuatro estaban muy frías tal vez considerar climatizar mas de una para tener una mejor experiencia.
En cuánto a comodidad y limpieza todo estuvo excelente, el personal nos atendió muy bien ninguna queja hacía ellos. Los unicos detalles serían que el hotel se sobrevendió y al hacer check in tuvimos el detalle que nos cambiaron a una habitación que no pedimos, cuando hablamos al gerente lo solucionó bien y nos dió las habitaciones que eran, de las 5 albercas cuatro estaban muy frías tal vez considerar climatizar mas de una para tener una mejor experiencia.
2
Chad
11 de abr. de 2023
·
Hospedou-se por 3 noites
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
4
Alan Daniery
16 de jun. de 2025
·
Hospedou-se por 2 noites
En términos generales, las instalaciones están bien; el problema, no funcionan los elevadores; nos quedamos atrapados en uno de ellos y el otro no cerraban sus puertas, después de mucha insistencia nos cambiaron de habitación al primer piso; la comida no es muy buena y los meseros cometen muchos errores en los pedidos; la zona de bar en la alberca es muy buena, tanto el servicio como la calidad
En términos generales, las instalaciones están bien; el problema, no funcionan los elevadores; nos quedamos atrapados en uno de ellos y el otro no cerraban sus puertas, después de mucha insistencia nos cambiaron de habitación al primer piso; la comida no es muy buena y los meseros cometen muchos errores en los pedidos; la zona de bar en la alberca es muy buena, tanto el servicio como la calidad
6
Luis
21 de jan. de 2024
·
Hospedou-se por 1 noite
El estado de las albercas les falta mucho mantenimiento en Torre Zafiro. En esta temporada no tienen todos los restaurantes y bares abiertos. Solo los de Torre Zafiro durante el día y el restaurante temático por la noche Las habitaciones bastante bien. Mini bar debería estar mejor surtido tñya que solo tienen servicios hasta las 11 PM. En el Roof Garden de torre Zafiro está ameno y agradable el karaoke y bar muy buena atención. El desayuno buffet bastante bien y completo. La comida en general rica. Club de playa falta mejor atención del personal y que estén al tanto de cada uno. Hay que buscarlos. La playa está sucia y falta un poco más de seguridad. La comida espectacular.
El estado de las albercas les falta mucho mantenimiento en Torre Zafiro. En esta temporada no tienen todos los restaurantes y bares abiertos. Solo los de Torre Zafiro durante el día y el restaurante temático por la noche Las habitaciones bastante bien. Mini bar debería estar mejor surtido tñya que solo tienen servicios hasta las 11 PM. En el Roof Garden de torre Zafiro está ameno y agradable el karaoke y bar muy buena atención. El desayuno buffet bastante bien y completo. La comida en general rica. Club de playa falta mejor atención del personal y que estén al tanto de cada uno. Hay que buscarlos. La playa está sucia y falta un poco más de seguridad. La comida espectacular.
4
ROBERTO
3 de ago. de 2023
·
Hospedou-se por 2 noites
El hotel en general no es malo, el problema es su falta de mantenimiento, tiene gran parte del azulejo despegado y filoso, pero lo más increíble es que tienen muy pocas toallas para la cantidad de usuarios. Todo el tiempo estábamos esperando que nos arrimaran toallas y podíamos durar hasta 2 horas esperando, la verdad no regresaría a ese hotel.
El hotel en general no es malo, el problema es su falta de mantenimiento, tiene gran parte del azulejo despegado y filoso, pero lo más increíble es que tienen muy pocas toallas para la cantidad de usuarios. Todo el tiempo estábamos esperando que nos arrimaran toallas y podíamos durar hasta 2 horas esperando, la verdad no regresaría a ese hotel.
10
Catherine
11 de out. de 2025
·
Hospedou-se por 1 noite
THe lagoon pool in the Serenity area was VERY relaxing.
THe lagoon pool in the Serenity area was VERY relaxing.
8
Hilda
1 de fev. de 2026
·
Hospedou-se por 1 noite
La habitación muy buen ,amplia. La alberca súper agusto Los meseros atentos.
La habitación muy buen ,amplia. La alberca súper agusto Los meseros atentos.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza deixa a desejar: alguns hóspedes encontraram os quartos sujos na chegada ou não foram limpos diariamente, com detalhes ignorados. As áreas da piscina também apresentam problemas, como azulejos quebrados ou sujos, embora outros relatem espaços limpos.
Avaliações dos hóspedes relacionadas
4
Salvador
29 de jul. de 2023
·
Hospedou-se por 1 noite
Es una lastima que una propiedad tan bonita la tengan tan descuidada y sobre todo que no le den mantenimiento y límpieza adecuada, la habitación estaba sucia; había etiquetas de ropa en el closet, la terraza había rastros de comida que no habían limpiado de tiempo atrás; la alberca privada de la habitación estaba súper sucia con pedazos de comida que habían dejado los huéspedes anteriores, las instalaciones del hotel son muy bonitas pero está todo muy descuidado y no dan la limpieza adecuada.
Es una lastima que una propiedad tan bonita la tengan tan descuidada y sobre todo que no le den mantenimiento y límpieza adecuada, la habitación estaba sucia; había etiquetas de ropa en el closet, la terraza había rastros de comida que no habían limpiado de tiempo atrás; la alberca privada de la habitación estaba súper sucia con pedazos de comida que habían dejado los huéspedes anteriores, las instalaciones del hotel son muy bonitas pero está todo muy descuidado y no dan la limpieza adecuada.
8
SANDRA
3 de jan. de 2024
·
Hospedou-se por 4 noites
En general todo bien, pero la limpieza es FATAL, me hospedé cuatro noches y solo limpiaron la habitación en dos ocasiones y fue porque literal tuve que rogarles para que alguien lo hiciera y cuando por fin fueron la realizaron en 10 minutos evidentemente mal hecha (no limpiaron la taza del baño, dejaron cabellos en la regadera y no sacudieron los muebles). Otro punto negativo es que para trasladarte en las mismas instalaciones del hotel lo debes hacer con un transporte y tienes que esperar mucho (hasta 25 minutos) o caminar demasiado dependiendo en qué torre estés. La comida es buena y en general el personal es amable.
En general todo bien, pero la limpieza es FATAL, me hospedé cuatro noches y solo limpiaron la habitación en dos ocasiones y fue porque literal tuve que rogarles para que alguien lo hiciera y cuando por fin fueron la realizaron en 10 minutos evidentemente mal hecha (no limpiaron la taza del baño, dejaron cabellos en la regadera y no sacudieron los muebles). Otro punto negativo es que para trasladarte en las mismas instalaciones del hotel lo debes hacer con un transporte y tienes que esperar mucho (hasta 25 minutos) o caminar demasiado dependiendo en qué torre estés. La comida es buena y en general el personal es amable.
2
Juan j
5 de jan. de 2025
·
Hospedou-se por 4 noites
Fatal no volvería a ir jamás . No parece un hotel todo incluido . Aguas frías , cucarachas , alacranes nada de fumigación. En verdad la peor experiencia q eh tenido . Estuve a nada d cancelar o pedir reembolso . Nada q ver las fotos con lo q es . Q expliquen el sistema tan bajo q manejan
Fatal no volvería a ir jamás . No parece un hotel todo incluido . Aguas frías , cucarachas , alacranes nada de fumigación. En verdad la peor experiencia q eh tenido . Estuve a nada d cancelar o pedir reembolso . Nada q ver las fotos con lo q es . Q expliquen el sistema tan bajo q manejan
6
Julio Alberto
27 de abr. de 2024
·
Hospedou-se por 1 noite
Llegamos y no estaba limpia la habitaciones , colchas sucias. Muy diferente ha hace un año que vine , la comida muy rica pero siempre fue buffet no hubo a la carta ! Albercas medias sucias
Llegamos y no estaba limpia la habitaciones , colchas sucias. Muy diferente ha hace un año que vine , la comida muy rica pero siempre fue buffet no hubo a la carta ! Albercas medias sucias
6
Ofelia
4 de ago. de 2025
·
Hospedou-se por 2 noites
Ya habia estado en ese hotel, años atras, y tenia una expectativa mas alta, las instalaciones estaban mucho mas cuidadas. El restaurante con un precio, verdaderamente desproporcionado El aseo de la habitacion, mal hecho. Los platos del cafe sucios Cortesias, como shampoo, acondicionador, cepillos de dientes, incompletos.
Ya habia estado en ese hotel, años atras, y tenia una expectativa mas alta, las instalaciones estaban mucho mas cuidadas. El restaurante con un precio, verdaderamente desproporcionado El aseo de la habitacion, mal hecho. Los platos del cafe sucios Cortesias, como shampoo, acondicionador, cepillos de dientes, incompletos.
2
Elizabeth
29 de abr. de 2024
·
Hospedou-se por 2 noites
Está en muy mal estado la alberca se le están despegando los pisos y te cortan los pies muy mala organización
Está en muy mal estado la alberca se le están despegando los pisos y te cortan los pies muy mala organización
10
Carlos Iván
3 de jan. de 2023
·
Hospedou-se por 19.359 noites
Me gusto mucho la comida tanto en el hotel como en el club de playa, lo que no me gusto fue la limpieza, aún que si hacen todos limpieza en la habitación todos los días, no cambiaron las sábanas, el primer día noté pelos en las camas, al llegar a la habitación nótanos que no trapearon, fue lo único que no nos gusto.
Me gusto mucho la comida tanto en el hotel como en el club de playa, lo que no me gusto fue la limpieza, aún que si hacen todos limpieza en la habitación todos los días, no cambiaron las sábanas, el primer día noté pelos en las camas, al llegar a la habitación nótanos que no trapearon, fue lo único que no nos gusto.
4
ROBERTO
3 de ago. de 2023
·
Hospedou-se por 2 noites
El hotel en general no es malo, el problema es su falta de mantenimiento, tiene gran parte del azulejo despegado y filoso, pero lo más increíble es que tienen muy pocas toallas para la cantidad de usuarios. Todo el tiempo estábamos esperando que nos arrimaran toallas y podíamos durar hasta 2 horas esperando, la verdad no regresaría a ese hotel.
El hotel en general no es malo, el problema es su falta de mantenimiento, tiene gran parte del azulejo despegado y filoso, pero lo más increíble es que tienen muy pocas toallas para la cantidad de usuarios. Todo el tiempo estábamos esperando que nos arrimaran toallas y podíamos durar hasta 2 horas esperando, la verdad no regresaría a ese hotel.
4
FERNANDO
4 de fev. de 2023
·
Hospedou-se por 1 noite
La tele no servia bien y No habia control remoto En la noche y mañana no habia agua caliente Y en la mañana se fue el agua La regadera no tenia manijas La parte de atras de la cama estaba sucia No había plancha y solicité una y nuncá la llevaron
La tele no servia bien y No habia control remoto En la noche y mañana no habia agua caliente Y en la mañana se fue el agua La regadera no tenia manijas La parte de atras de la cama estaba sucia No había plancha y solicité una y nuncá la llevaron
2
Donna
18 de jul. de 2024
·
Hospedou-se por 7 noites
this was our first time staying in this area. It was a nightmare. The front door did not work. Had to be replaced the lock. We had water dripping from the dining room and the main bedroom. The place was dirty no trash was ever thrown no beds wherever made outside where the pool was you could barely see through the glass protection. All inclusive was not all inclusive. We had one mill which was marinating in lamps. We basically lived off the snacks we bought at the airport. This was an all adults hotel. Woke up two days later to children’s splashing and yelling next to us. Daniel, the manager said sorry we had a wedding didn’t know where to put these families with kids. Daniel promised us a full refund as I was in tears two days later. Unable to leave due to high last minute flights upon arriving home we were told they were going to give us $400 out of our $4751 that we paid. Do not go here, you will regret it like we did. Hotels.com also did nothing. We are VIP members. We’ve been with them for years and paid them yet. They were unable to do nothing but give us back $200. Unfortunately, my time with Hotels.com has expired. And I will no longer be booking with them , after all these years never had any problems.com. Could not help us but keep our money. I don’t want to associate with them any longer. Again, beware of this hotel. Anything to eat costed us $50 one-way in a taxi. It was a nightmare. And prepare to handle your own Luggage once you arrive to the hotel
this was our first time staying in this area. It was a nightmare. The front door did not work. Had to be replaced the lock. We had water dripping from the dining room and the main bedroom. The place was dirty no trash was ever thrown no beds wherever made outside where the pool was you could barely see through the glass protection. All inclusive was not all inclusive. We had one mill which was marinating in lamps. We basically lived off the snacks we bought at the airport. This was an all adults hotel. Woke up two days later to children’s splashing and yelling next to us. Daniel, the manager said sorry we had a wedding didn’t know where to put these families with kids. Daniel promised us a full refund as I was in tears two days later. Unable to leave due to high last minute flights upon arriving home we were told they were going to give us $400 out of our $4751 that we paid. Do not go here, you will regret it like we did. Hotels.com also did nothing. We are VIP members. We’ve been with them for years and paid them yet. They were unable to do nothing but give us back $200. Unfortunately, my time with Hotels.com has expired. And I will no longer be booking with them , after all these years never had any problems.com. Could not help us but keep our money. I don’t want to associate with them any longer. Again, beware of this hotel. Anything to eat costed us $50 one-way in a taxi. It was a nightmare. And prepare to handle your own Luggage once you arrive to the hotel
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, com boas vistas, e alguns incluem quitinetes ou piscinas privativas. No entanto, os hóspedes relatam comodidades não funcionando (ar condicionado, chuveiros, TVs, ventiladores/jacuzzis), paredes finas ou barulho à noite e Wi-Fi fraco no quarto, com poucos extras, como secadores de cabelo.
Avaliações dos hóspedes relacionadas
6
Lexy
2 de jan. de 2025
·
Hospedou-se por 4 noites
Stayed NYE week. It was dead. Asked about this and told that this is the usual crowd. We were the only people at the main pool, serenity pool and at the dinner buffet (do not recommend lunch or dinner on property). Even though we had All inclusive, opted to go in town to enjoy our lunch and dinners in Bucerias and Sayulita (amazing little towns and worth exploring). Did get a good burger at the beach club, along with fish tacos. Bartenders were super cool and attentive. Disco/night club was advertised, but non existent. Other areas were also featured, but closed or not available. Have to take shuttles to beach club and surrounding. Spa at Delta Hotels was nearby and it was a relaxing and enjoyable experience. Front desk clerk (Benita?) was extremely helpful. Room was spacious, but no heat, pressure or drainage in bathroom showers. It could be nice with a bit of TLC and some energy. First and last visit.
Stayed NYE week. It was dead. Asked about this and told that this is the usual crowd. We were the only people at the main pool, serenity pool and at the dinner buffet (do not recommend lunch or dinner on property). Even though we had All inclusive, opted to go in town to enjoy our lunch and dinners in Bucerias and Sayulita (amazing little towns and worth exploring). Did get a good burger at the beach club, along with fish tacos. Bartenders were super cool and attentive. Disco/night club was advertised, but non existent. Other areas were also featured, but closed or not available. Have to take shuttles to beach club and surrounding. Spa at Delta Hotels was nearby and it was a relaxing and enjoyable experience. Front desk clerk (Benita?) was extremely helpful. Room was spacious, but no heat, pressure or drainage in bathroom showers. It could be nice with a bit of TLC and some energy. First and last visit.
8
Jeffrey
6 de fev. de 2026
·
Hospedou-se por 7 noites
The staff was very attentive and friendly. The service was amazing. The food was extremely yummy and the views were spectacular including views from our room and the upper pool.
The staff was very attentive and friendly. The service was amazing. The food was extremely yummy and the views were spectacular including views from our room and the upper pool.
10
Amber
11 de abr. de 2023
·
Hospedou-se por 3 noites
The property was well looked after and the staff were incredibly accommodating and friendly. The food and drinks were fantastic. The property felt extremely safe. I would highly recommend this property to groups looking for a relaxing vacation. There was no fighting over pool loungers or long waits for restaurants like I've experienced at other resorts. A couple of minor drawbacks: poor wifi reception, many of the listed amenities were not available during our stay, no room service available, and having to shuttle between buildings created some delays. There were also no hair dryers in the room so I embraced my either wet or extremely wavy hair for the duration. Overall, I would stay here again with no hesitation.
The property was well looked after and the staff were incredibly accommodating and friendly. The food and drinks were fantastic. The property felt extremely safe. I would highly recommend this property to groups looking for a relaxing vacation. There was no fighting over pool loungers or long waits for restaurants like I've experienced at other resorts. A couple of minor drawbacks: poor wifi reception, many of the listed amenities were not available during our stay, no room service available, and having to shuttle between buildings created some delays. There were also no hair dryers in the room so I embraced my either wet or extremely wavy hair for the duration. Overall, I would stay here again with no hesitation.
10
Adolfo
9 de nov. de 2025
·
Hospedou-se por 1 noite
La habitación no le servía el aire tuvieron que cambiar de habitación
La habitación no le servía el aire tuvieron que cambiar de habitación
2
Carlos
19 de abr. de 2023
·
Hospedou-se por 3 noites
Tv didn't work , and have to call to clean up my room after second day , no place to seat and have some relax time in pool , No towels on side , realy bad poor service
Tv didn't work , and have to call to clean up my room after second day , no place to seat and have some relax time in pool , No towels on side , realy bad poor service
10
sheena a
24 de mar. de 2023
·
Hospedou-se por 10 noites
We really enjoyed our stay. Our room was suitable with our own kitchenet, and balcony. We had an amazing view of the ocean from our suite. Hands down the staff made our stay! Big shout out to Jorge who was beyond fantastic, Argentinea and Jesus were wonderful as well. All the staff were truly exceptional! Some day we will be back.
We really enjoyed our stay. Our room was suitable with our own kitchenet, and balcony. We had an amazing view of the ocean from our suite. Hands down the staff made our stay! Big shout out to Jorge who was beyond fantastic, Argentinea and Jesus were wonderful as well. All the staff were truly exceptional! Some day we will be back.
2
Chad
11 de abr. de 2023
·
Hospedou-se por 3 noites
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
4
Dennis
11 de jun. de 2025
·
Hospedou-se por 6 noites
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
8
Hilda
1 de fev. de 2026
·
Hospedou-se por 1 noite
La habitación muy buen ,amplia. La alberca súper agusto Los meseros atentos.
La habitación muy buen ,amplia. La alberca súper agusto Los meseros atentos.
4
Penelope Olga
24 de dez. de 2022
·
Hospedou-se por 19.349 noites
Overall the property is just okay, I only choose it cause it was a couple hundred less than other all inclusive resorts near by. Walls are paper thin, I was on the fourth floor and could hear people in the pool down on the second floor till late hours of the night. They also just choose random times to stop food services even though they give a little piece of paper with all the times written down, they don’t follow that. I wouldn’t also won’t choose this resort if you don’t speak Spanish, very limited people who speak English at the hotel. The views from my room were great though.
Overall the property is just okay, I only choose it cause it was a couple hundred less than other all inclusive resorts near by. Walls are paper thin, I was on the fourth floor and could hear people in the pool down on the second floor till late hours of the night. They also just choose random times to stop food services even though they give a little piece of paper with all the times written down, they don’t follow that. I wouldn’t also won’t choose this resort if you don’t speak Spanish, very limited people who speak English at the hotel. The views from my room were great though.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipe simpática e atenciosa, que tenta ajudar, mas a qualidade do serviço é inconsistente, com relatos de interações desatenciosas na recepção, check-in lento ou atrasado, organização precária, solicitações não atendidas e problemas de gerenciamento.
Avaliações dos hóspedes relacionadas
8
Jeffrey
6 de fev. de 2026
·
Hospedou-se por 7 noites
The staff was very attentive and friendly. The service was amazing. The food was extremely yummy and the views were spectacular including views from our room and the upper pool.
The staff was very attentive and friendly. The service was amazing. The food was extremely yummy and the views were spectacular including views from our room and the upper pool.
4
YEIMY MILENA
12 de set. de 2024
·
Hospedou-se por 3 noites
TERRIBLE. EL PERSONAL NO TIENE BUENA ACTITUD PARA CON EL CLIENTE, ESTAN DE MALAS. EL CHECK IN SE SUPONE QUE ES A LAS 3PM Y SON LAS 4 Y LAS HABITACIONES NO ESTAN LISTAS. EN EL RESTAURANTE BUFFET, LA PERSONA DE LA ENTRADA NI TE MIRA PARA DARTE LOS BUENOS DIAS Y EL COLMO FUE QUE DESDE LA NOCHE DEL 11 DE SEPTIEMBRE MI HABITACION SIN AGUA LO REPORTE Y NO LES IMPORTÓ, LLEGO EL 12 DE SEPTIEMBRE Y SEGUIA SIN AGUA LO REPORTE NUEVAMENTE Y LA QUE TOMÓ MI REPORTE RESPONDIO LE MANDO AL DE MANTENIMIENTO EL CUAL NUNCA APARECIÓ. RESUMEN, NO LE RECOMIENDO EL HOTEL NI A MI PEOR ENEMIGO.
TERRIBLE. EL PERSONAL NO TIENE BUENA ACTITUD PARA CON EL CLIENTE, ESTAN DE MALAS. EL CHECK IN SE SUPONE QUE ES A LAS 3PM Y SON LAS 4 Y LAS HABITACIONES NO ESTAN LISTAS. EN EL RESTAURANTE BUFFET, LA PERSONA DE LA ENTRADA NI TE MIRA PARA DARTE LOS BUENOS DIAS Y EL COLMO FUE QUE DESDE LA NOCHE DEL 11 DE SEPTIEMBRE MI HABITACION SIN AGUA LO REPORTE Y NO LES IMPORTÓ, LLEGO EL 12 DE SEPTIEMBRE Y SEGUIA SIN AGUA LO REPORTE NUEVAMENTE Y LA QUE TOMÓ MI REPORTE RESPONDIO LE MANDO AL DE MANTENIMIENTO EL CUAL NUNCA APARECIÓ. RESUMEN, NO LE RECOMIENDO EL HOTEL NI A MI PEOR ENEMIGO.
4
Jose Pablo Ortega
8 de jan. de 2023
·
Hospedou-se por 19.363 noites
Muy mal servicio, nos dieron las habitaciones hasta las 5pm . No hicieron el cuarto 2 dias, el presonal no tenia nocion del hotel, pasamos añi nuevo y a las 9:30 ya casi nogabia comida, tenias q hacer reservacion para cenar y nadie re cimentaba eso la orimera noche no habia lugar y tuvimos q pelear para q nos dieran comida. Nos hicieron pasar muy malis dias ya al final decidimos no estar en el hotel. Las comidas es lo musmo tidos lis dias no hsy variedad ni en el desayuno. No regresaria Nunca
Muy mal servicio, nos dieron las habitaciones hasta las 5pm . No hicieron el cuarto 2 dias, el presonal no tenia nocion del hotel, pasamos añi nuevo y a las 9:30 ya casi nogabia comida, tenias q hacer reservacion para cenar y nadie re cimentaba eso la orimera noche no habia lugar y tuvimos q pelear para q nos dieran comida. Nos hicieron pasar muy malis dias ya al final decidimos no estar en el hotel. Las comidas es lo musmo tidos lis dias no hsy variedad ni en el desayuno. No regresaria Nunca
6
hector
21 de mar. de 2024
·
Hospedou-se por 3 noites
Falta capacitación al personal con relación servicio al cliente.
Falta capacitación al personal con relación servicio al cliente.
4
Dennis
11 de jun. de 2025
·
Hospedou-se por 6 noites
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
2
Maxim
9 de mar. de 2025
·
Hospedou-se por 1 noite
Horrible management. Tried to scam us. The staff was lovely.
Horrible management. Tried to scam us. The staff was lovely.
8
Marina
7 de jul. de 2025
·
Hospedou-se por 5 noites
So, the front clerk upon arriving was not welcoming. The fan in the entrance patio was not working, neither was the jacuzzi so that was not good. One day we did not have maid service and the last day before we checked out they didn’t leave any coffee and clean the dirty dishes from the previous day. Other than that. Our villa was very comfortable and the place was very clean and vegetation felt like you’re in Hawaii, very beautiful. Transportation was quick to take us where we needed.
So, the front clerk upon arriving was not welcoming. The fan in the entrance patio was not working, neither was the jacuzzi so that was not good. One day we did not have maid service and the last day before we checked out they didn’t leave any coffee and clean the dirty dishes from the previous day. Other than that. Our villa was very comfortable and the place was very clean and vegetation felt like you’re in Hawaii, very beautiful. Transportation was quick to take us where we needed.
10
Aaron
7 de jun. de 2025
·
Hospedou-se por 5 noites
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
10
Ana
9 de jun. de 2025
·
Hospedou-se por 3 noites
Todo el personal muy atento y la comida muy rica, albercas muy limpias y áreas verdes bien cuidadas
Todo el personal muy atento y la comida muy rica, albercas muy limpias y áreas verdes bien cuidadas
6
Karen
11 de abr. de 2023
·
Hospedou-se por 4 noites
Most of the staff are very friendly however the organiza and management are very poor, this place has lots of potential and they can absolutely do better
Most of the staff are very friendly however the organiza and management are very poor, this place has lots of potential and they can absolutely do better
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Situado em uma colina tranquila, com vistas panorâmicas, o hotel é remoto e extenso; a maioria das áreas, incluindo o clube de praia, exige o uso de transporte. Deslocar-se pode envolver esperas e viagens de táxi para a cidade podem ser caras.
Avaliações dos hóspedes relacionadas
8
Cynthia
12 de jan. de 2023
·
Hospedou-se por 19.368 noites
Le plus est l’emplacement et ses installations, plusieurs piscines. Si vous cherchez le calme et la relaxation c’est parfait, musique Chill en journée et vue magnifique depuis la piscine. Coté plage nous avons moins aimé mais ce n’est pas ça que l’on recherchait, on a passé nos trois jours au resort pour décrocher! Service impeccable !
Le plus est l’emplacement et ses installations, plusieurs piscines. Si vous cherchez le calme et la relaxation c’est parfait, musique Chill en journée et vue magnifique depuis la piscine. Coté plage nous avons moins aimé mais ce n’est pas ça que l’on recherchait, on a passé nos trois jours au resort pour décrocher! Service impeccable !
8
Saira
18 de fev. de 2023
·
Hospedou-se por 3 noites
Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant.
Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant.
10
Anthony
30 de jun. de 2024
·
Hospedou-se por 2 noites
Beautiful location
Beautiful location
8
Rosa María
6 de fev. de 2023
·
Hospedou-se por 2 noites
Buenas instalaciones, todo muy relajante y tranquilo, lo malo la playa, descuidada y lejos del hotel.
Buenas instalaciones, todo muy relajante y tranquilo, lo malo la playa, descuidada y lejos del hotel.
10
Rosalyn
2 de mar. de 2023
·
Hospedou-se por 4 noites
The property was amazing. The views and a lot of pool areas. Not friendly for seniors and children with the amount of hills and different buildings being so far apart. The food and all inclusive is different make sure you understand the times available to eat. The grounds are a little remote but the area and close proximity to some awesome areas is great.
The property was amazing. The views and a lot of pool areas. Not friendly for seniors and children with the amount of hills and different buildings being so far apart. The food and all inclusive is different make sure you understand the times available to eat. The grounds are a little remote but the area and close proximity to some awesome areas is great.
8
jose de jesus
15 de jan. de 2023
·
Hospedou-se por 1 noite
Buen hotel para relajarse No lo recomiendo con niños ya que para acceder a la playa te tienen que transportar . El viaje dura como 10 minutos. La comida en el beach club es de lo mejor. La playa tener cuidado hay piedras que te cortan .
Buen hotel para relajarse No lo recomiendo con niños ya que para acceder a la playa te tienen que transportar . El viaje dura como 10 minutos. La comida en el beach club es de lo mejor. La playa tener cuidado hay piedras que te cortan .
10
FRANCISCO JAVIER
23 de jan. de 2023
·
Hospedou-se por 1 noite
Si : Relación playa-montaña No: Es difícil moverse dentro del hotel, no puedes usar vehículo y tienes que llamar a recepción para transporte
Si : Relación playa-montaña No: Es difícil moverse dentro del hotel, no puedes usar vehículo y tienes que llamar a recepción para transporte
8
Maria Del Carmen
4 de nov. de 2025
·
Hospedou-se por 4 noites
Staff are very nice, but a lot of noice because people working, they building or something, the place is very nice but anything is very far away, and taxis are very expensive, other then that, we’ll come back as soon as we can
Staff are very nice, but a lot of noice because people working, they building or something, the place is very nice but anything is very far away, and taxis are very expensive, other then that, we’ll come back as soon as we can
8
Jeffrey
10 de mar. de 2023
·
Hospedou-se por 1 noite
Property is fine, but it is a long way from central PVR. Also, it’s very hilly, and a little difficult to navigate.
Property is fine, but it is a long way from central PVR. Also, it’s very hilly, and a little difficult to navigate.
8
Dennis
23 de fev. de 2024
·
Hospedou-se por 5 noites
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As avaliações sobre a comida são mistas: alguns hóspedes elogiam as refeições saborosas — especialmente no clube de praia — enquanto muitos relatam apenas serviço de buffet, fechamento de locais ou esperas, bebidas medianas, ausência de serviço de quarto e um plano all-inclusive que não oferece um bom custo-benefício.
Avaliações dos hóspedes relacionadas
2
Wendy
7 de jan. de 2024
·
Hospedou-se por 2 noites
If you decided to book here call ahead to find out what is actually available - this was NOT worth the money the food is only a buffet, no activities, no in room service like refill of sodas. I dont drink but doubt that is even worth the money. I would NEVER stay here again all inclusive is a lie and false advertisement and this hotel should not be advertising this establishment as an l inclusive.. The stove didnt work so couldnt even make something since the limited buffet was VERY limited. Spent more time on the phone and in the office trying to figure oout why things w3e3rent working even asked to go back to my originial room King suite because they didnt even heat up the pool on the terrace that I paid an extra $200 a night for. This whole place was a scam. All inclusive does not mean you sleep and eat buffet. NEVER WILL STAY AGAIN- staff could care less as well so convos went no where
If you decided to book here call ahead to find out what is actually available - this was NOT worth the money the food is only a buffet, no activities, no in room service like refill of sodas. I dont drink but doubt that is even worth the money. I would NEVER stay here again all inclusive is a lie and false advertisement and this hotel should not be advertising this establishment as an l inclusive.. The stove didnt work so couldnt even make something since the limited buffet was VERY limited. Spent more time on the phone and in the office trying to figure oout why things w3e3rent working even asked to go back to my originial room King suite because they didnt even heat up the pool on the terrace that I paid an extra $200 a night for. This whole place was a scam. All inclusive does not mean you sleep and eat buffet. NEVER WILL STAY AGAIN- staff could care less as well so convos went no where
10
jessica
22 de jun. de 2023
·
Hospedou-se por 3 noites
Todo bien aunque los cócteles tienen mucho que mejorar. El bar de playa lo mejor y más la atención de Yucaren y Margarito
Todo bien aunque los cócteles tienen mucho que mejorar. El bar de playa lo mejor y más la atención de Yucaren y Margarito
6
CLAUDIA
15 de jun. de 2023
·
Hospedou-se por 4 noites
Un hotel limpio bueno, el personal muy amable en todo momento siempre tratando de auxiliar ,pero en lo personal las comidas muy repetitivas en los dos restaurants, frias no fueron de todo mi agrado.
Un hotel limpio bueno, el personal muy amable en todo momento siempre tratando de auxiliar ,pero en lo personal las comidas muy repetitivas en los dos restaurants, frias no fueron de todo mi agrado.
4
JORGE ALONSO GARCIA
3 de mai. de 2024
·
Hospedou-se por 2 noites
Es un hotel de paso, jamas recomedado ñara una vacacion pesimo servicio poco personal, es imposible que tengan 1 solo bar al dia operando y abre a las 11 am... su "club de playa" igual de muy mala calidad y horario limitado. Alberca climatizada pero sin azulejo Cumplidor muy lejos de 4 diamantes como presumen... sugerencia tengan las instalaciones funcionando que caso tiene un hotel con todo cerrado.
Es un hotel de paso, jamas recomedado ñara una vacacion pesimo servicio poco personal, es imposible que tengan 1 solo bar al dia operando y abre a las 11 am... su "club de playa" igual de muy mala calidad y horario limitado. Alberca climatizada pero sin azulejo Cumplidor muy lejos de 4 diamantes como presumen... sugerencia tengan las instalaciones funcionando que caso tiene un hotel con todo cerrado.
10
ANTONIO
9 de mar. de 2023
·
Hospedou-se por 4 noites
Excelente servicio, muy buena cocina, lindo lugar, en montaña, no hay playa, pero te llevan a un club de playa de ellos mismos, los snacks son exquisitos!
Excelente servicio, muy buena cocina, lindo lugar, en montaña, no hay playa, pero te llevan a un club de playa de ellos mismos, los snacks son exquisitos!
2
Chad
11 de abr. de 2023
·
Hospedou-se por 3 noites
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
6
Luis
21 de jan. de 2024
·
Hospedou-se por 1 noite
El estado de las albercas les falta mucho mantenimiento en Torre Zafiro. En esta temporada no tienen todos los restaurantes y bares abiertos. Solo los de Torre Zafiro durante el día y el restaurante temático por la noche Las habitaciones bastante bien. Mini bar debería estar mejor surtido tñya que solo tienen servicios hasta las 11 PM. En el Roof Garden de torre Zafiro está ameno y agradable el karaoke y bar muy buena atención. El desayuno buffet bastante bien y completo. La comida en general rica. Club de playa falta mejor atención del personal y que estén al tanto de cada uno. Hay que buscarlos. La playa está sucia y falta un poco más de seguridad. La comida espectacular.
El estado de las albercas les falta mucho mantenimiento en Torre Zafiro. En esta temporada no tienen todos los restaurantes y bares abiertos. Solo los de Torre Zafiro durante el día y el restaurante temático por la noche Las habitaciones bastante bien. Mini bar debería estar mejor surtido tñya que solo tienen servicios hasta las 11 PM. En el Roof Garden de torre Zafiro está ameno y agradable el karaoke y bar muy buena atención. El desayuno buffet bastante bien y completo. La comida en general rica. Club de playa falta mejor atención del personal y que estén al tanto de cada uno. Hay que buscarlos. La playa está sucia y falta un poco más de seguridad. La comida espectacular.
8
monica
31 de jul. de 2025
·
Hospedou-se por 2 noites
buena opción de alojamiento en plan europeo, las habitaciones son preciosas y la tranquilidad que hay es increible. Sin embargo, para ser un hotel con 4 diamantes no creo que valga la pena el TI , las bebidas no son de la mejor calidad, los alimentos regulares y no hay muchas opciones de actividades , esta genial en plan parejas para ir a descansar pero no se si recomendaria el All inclusive ,
buena opción de alojamiento en plan europeo, las habitaciones son preciosas y la tranquilidad que hay es increible. Sin embargo, para ser un hotel con 4 diamantes no creo que valga la pena el TI , las bebidas no son de la mejor calidad, los alimentos regulares y no hay muchas opciones de actividades , esta genial en plan parejas para ir a descansar pero no se si recomendaria el All inclusive ,
10
Aaron
7 de jun. de 2025
·
Hospedou-se por 5 noites
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
8
Dennis
23 de fev. de 2024
·
Hospedou-se por 5 noites
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Cesar
13 de ago. de 2024
·
Hospedou-se por 2 noites
No
No
10
Montse
26 de abr. de 2024
·
Hospedou-se por 1 noite
Felicidades todo excelente
Felicidades todo excelente
4
Valeria
7 de jul. de 2026
·
Hospedou-se por 1 noite
No me gustó
No me gustó
4
Miguel
26 de jun. de 2026
·
Hospedou-se por 1 noite
Llegamos 9:30 y a pesar de que el horario de cierre del restaurante era a las 10 PM se nos nevo el servicio. El aire acondicionado no funcionó bien y tenía una gran fuga de agua. Muy mala experiencia.
Llegamos 9:30 y a pesar de que el horario de cierre del restaurante era a las 10 PM se nos nevo el servicio. El aire acondicionado no funcionó bien y tenía una gran fuga de agua. Muy mala experiencia.
10
Jose
30 de mai. de 2026
·
Hospedou-se por 1 noite
Los aires acondicionados no funcionan nos cambiaron de habitación y lo mismo no enfriaban bien de lo demás todo bien
Los aires acondicionados no funcionan nos cambiaron de habitación y lo mismo no enfriaban bien de lo demás todo bien
Políticas da propriedade
Check-in
Checkout
De 16:00 a 23:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-12: 101.14835286051176USD
- 2026-11-13: 101.14835286051176USD
- 2026-11-14: 101.14835286051176USD
- 2026-11-15: 101.14835286051176USD
- 2026-11-16: 103.72555607727813USD
- 2026-11-17: 103.72555607727813USD
- 2026-11-18: 103.72555607727813USD
- 2026-11-19: 104.02202412224578USD
- 2026-11-20: 104.0910198612213USD
- 2026-11-21: 104.5380946863098USD
- 2026-11-22: 103.90420530619811USD
- 2026-11-23: 104.24931066073607USD
- 2026-11-24: 104.24931066073607USD
- 2026-11-25: 126.98922877555846USD
- 2026-11-26: 147.32999338014218USD
- 2026-11-27: 166.11042918502807USD
- 2026-11-28: 146.49365119894406USD
- 2026-11-29: 146.50739799407958USD
- 2026-11-30: 146.50739799407958USD
- 2026-12-01: 89.32612593193817USD
- 2026-12-02: 94.06253859839629USD
- 2026-12-03: 94.06253859839629USD
- 2026-12-04: 94.06253859839629USD
- 2026-12-05: 95.06320057894133USD
- 2026-12-06: 89.46947933551024USD
- 2026-12-07: 94.06253859839629USD
- 2026-12-08: 89.46947933551024USD
- 2026-12-09: 89.46947933551024USD
- 2026-12-10: 95.06320057894133USD
- 2026-12-11: 89.46074826292418USD
- 2026-12-12: 95.06320057894133USD
- 2026-12-13: 89.46947933551024USD
- 2026-12-14: 89.46947933551024USD
- 2026-12-15: 94.06253859839629USD
- 2026-12-16: 95.06320057894133USD
- 2026-12-17: 89.46947933551024USD
- 2026-12-18: 93.06186817387389USD
- 2026-12-19: 93.69228707929229USD
- 2026-12-20: 94.06253859839629USD
- 2026-12-21: 95.06320057894133USD
- 2026-12-22: 89.46947933551024USD
- 2026-12-23: 136.81159255112456USD
- 2026-12-24: 136.81159255112456USD
- 2026-12-25: 136.81159255112456USD
- 2026-12-26: 137.51319418565367USD
- 2026-12-27: 136.81159255112456USD
- 2026-12-28: 137.51319418565367USD
- 2026-12-29: 136.81159255112456USD
- 2026-12-30: 136.1099993605728USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 136.1099993605728USD
- 2027-01-03: 124.88443231594847USD
- 2027-01-04: 126.98922877555846USD
- 2027-01-05: 126.98922877555846USD
- 2027-01-06: 125.58602550650023USD
- 2027-01-07: 125.58602550650023USD
- 2027-01-08: 135.4083977260437USD
- 2027-01-09: 135.4083977260437USD
- 2027-01-10: 125.58602550650023USD
- 2027-01-11: 125.58602550650023USD
- 2027-01-12: 136.20295066330718USD
A recepção abre todos os dias, entre 7h e 23h. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Festas ou eventos de grupos no local são estritamente proibidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Acesso à piscina permitido entre 9h e 21h.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- O serviço de Wi-Fi grátis no quarto é limitado a 1 dispositivo(s). Há também serviço de Wi-Fi grátis disponível nas áreas públicas para até 1 dispositovo(s).
- Há possibilidade de check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Balcão de turismo
Serviços domésticos
Serviços
Balcão de turismo
Serviços domésticos
Serviço de câmbio
Cofre
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumantes
Massagem
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Jardim
Praia (na proximidade)
Windsurf
Pesca
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis