Name: Embassy Suites By Hilton Asheville Downtown
Address: 192 Haywood Street, Asheville, Condado de Buncombe, US
Price range: 144 US$–850 US$ per night
Rating: 9.17

Opiniones de los huéspedes

Los viajeros describen el Embassy Suites By Hilton Asheville Downtown como un hotel nuevo, limpio y con buena ubicación, con personal amable, un desayuno gratuito excepcional y un popular bar en la azotea, al tiempo que señalan que el estacionamiento es solo con valet parking y de pago, y que ocasionalmente hay problemas con el servicio o el personal de limpieza.

Las habitaciones son generalmente espaciosas, tranquilas y modernas, algunas con bonitas vistas. La ubicación en el centro de la ciudad permite ir andando a restaurantes, lugares de interés y tiendas, aunque algunos huéspedes consideraron que la zona inmediata era menos atractiva. En general, espere una estancia cómoda y con muchas comodidades, con algunas desventajas relacionadas con el estacionamiento con valet parking y las multitudes en horas punta.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El restaurante/bar de la azotea y la recepción nocturna gratuita son destacados, y los huéspedes agradecen la piscina y el gimnasio. El estacionamiento es solo con valet parking y tiene un costo diario, y puede estar congestionado; algunos señalan que la piscina estaba fría y que no hay jacuzzi.

Reseñas de huéspedes relacionadas

8

Cathy

4 ago 2025

·

Se alojó 2 noches

$30.00 a day to park. Happy hour wasn't what it use to be.

10

Theresa

21 sept 2025

·

Se alojó 1 noche

Comfortable suite. Nice breakfast, and evening happy hour. I'm not fond of valet parking but only option given. Beautiful view from the rooftop restaurant. Vegan options would be appreciated at the restaurant.

10

John

11 jul 2025

·

Se alojó 2 noches

It was clean. The views were fantastic especially the rooftop bar/restaurant. Good weight room and pool.

6

Cynthia

14 nov 2025

·

Se alojó 2 noches

the room was fabulous as was the bar staff......the valet leaves alot to be desired. despite having to pay for valet parking each night, I retrieved my own car due to the extensive lines and disorganization.

10

Kelsey

8 nov 2025

·

Se alojó 1 noche

Valet only but it was a clean room, good service and the breakfast the following morning with two kids under 5 was perfect from a convenience perspective.

10

Noah

15 oct 2025

·

Se alojó 5 noches

Great location for walking city! Amazing rooftop. Could add healthier options for breakfast.

10

Stephanie

11 may 2024

·

Se alojó 1 noche

All was wonderful! The only 2 comments I would have is to update the main lobby bar and don't charge $30 for valet and have that the only option for parking. Should be included with the room stay.

8

Brittany

2 abr 2024

·

Se alojó 2 noches

Very beautiful hotel on the edge of downtown. Needs more servers downstairs and on the rooftop! Extremely long line for the evening reception. We decided to forego the 2nd evening due to the wait.

10

Jose

27 may 2024

·

Se alojó 2 noches

Great hotel and the pizza restaurant on the roof top was great. Beautiful view and pizza was very good.

10

Shannon

2 jul 2025

·

Se alojó 2 noches

The hotel was nice and quiet. In walking distance of downtown. The only disappoint was the pool was freezing and no hot tub. Breakfast was wonderful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas elogian las habitaciones muy limpias y las áreas comunes bien cuidadas. Algunos huéspedes informaron problemas como duchas o pisos sucios, cabello a su llegada o incumplimiento del servicio de limpieza.

Reseñas de huéspedes relacionadas

10

Janice

11 may 2025

·

Se alojó 2 noches

Beautiful hotel! Friendly staff and very clean.

10

Yuniert

3 nov 2025

·

Se alojó 4 noches

Super clean. Helpful staff and delicious breakfast.

10

Sharin

24 sept 2025

·

Se alojó 2 noches

The property was emmaculate.

10

Cassandra

29 nov 2024

·

Se alojó 3 noches

We had a blast staying here for three nights! I only took away once star because there was hair in the shower when we arrived, but other than that, we were very pleased!

6

lisa

16 oct 2025

·

Se alojó 3 noches

Room was not clean (wiped floor down with a towel because my shoes were sticking it too … and the towel was absolutely filthy !!) valet parking inconvenient with many hotel goers waiting for their cars for a long time … breakfast was amazing best free breakfast at a hotel I’ve ever had … lighting in room awful, 2 doors in bathroom constantly slamming into each other not a good design … Soprano restaurant just eh did not love it lol the hotel restaurant in lobby was very good I got the pulled pork sandwich and it was delicious ! I probably would not stay here again

10

Deanna

27 dic 2025

·

Se alojó 1 noche

Beautiful clean room.

4

Jessica

27 jun 2025

·

Se alojó 2 noches

One thing after another with this hotel. We stayed in the one in Charleston that was amazing so we chose to stay in another in Asheville-night and day difference. It was not for us but it may be ok for others. I wouldn’t recommend. We have NEVER had to call the front desk/supervisor so many times, in fact we never have to call. One arrival, the toilet was clogged, no problem. We called and approx 1/2 hr later someone came to fix it. It happens-no problem. We start to shower to go to dinner and the shampoo is empty so we call again. I usually travel with my own, but we were going multiple places and it was one less thing I felt I needed to bring. We waited almost 45 mins (mid shower) and had to call twice. Now I am wondering if the room was ever cleaned. We ran out of the 3 towels we had for 4 of us on day one after traveling all day to arrive. We called that night to see about getting towels in the am and trash removal etc. We have stayed places where they don’t clean daily so we wanted to check. They ensured us they clean daily. We left for the day and arrived back at 5pm to no cleaning, no towels. We had to call again….another hour passed and we had to call again since we needed to shower before our dinner reservation. The front supervisor ended up having to bring them up, even though I offered to come and get them. Again, nothing major happened but for the price and quality I expected since the Charleston hotel was so good-it was disappointing. The rooms were even blah. 😑

4

Lovtoya

28 jul 2025

·

Se alojó 1 noche

The bathroom was not clean. The shower floor was dirty, the soap, lotion was used. The toilet paper roll was half way gone. One of the breakfast staff was rude.

10

Erin

9 sept 2025

·

Se alojó 1 noche

Wonderful hotel! Clean, kind staff, quiet, easy!!

10

David

11 ago 2025

·

Se alojó 2 noches

We were extremely impressed with this hotel! It doesn’t hurt that it was only two years old…everything was immaculate and in tiptop shape. Special highlights for our family of four: the rooftop restaurant had great food and even better views! The complimentary drinks at 5:00 pm were a great treat! The pool area was spotless. The lobby was very spacious and comfortable. The breakfast buffet was a cut above in quality, especially with made to order omelets. The room was huge, clean and comfortable. And it was a three minute walk to all historic downtown restaurants, clubs, galleries and shops .

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son generalmente espaciosas, tranquilas, modernas y cómodas, y algunas habitaciones ofrecen bonitas vistas. A algunos huéspedes les faltaron cómodas y encontraron que la iluminación del baño era tenue, y algunos informaron problemas con el sistema de calefacción, ventilación y aire acondicionado.

Reseñas de huéspedes relacionadas

10

Rebecca

12 dic 2025

·

Se alojó 1 noche

The room was clean and spacious. The staff was friendly and the breakfast was excellent

10

Jill

29 ago 2024

·

Se alojó 2 noches

It was clean, bright, rooms were huge. Rooftop bar was amazing.

10

Daniel

6 ene 2026

·

Se alojó 2 noches

Room was great. Hotel felt very new and fresh. Hotel was full but could not hear other guests when in room. The midweek 9.30 end to breakfast was a little tight for time...

6

Chad

24 jun 2024

·

Se alojó 2 noches

The hotel is newer. You can only use the elevators, which can be problematic during busy times. The hotel strongly encourages its valet parking, but this can be problematic when needing to leave at a certain time and many others are as well. The suite room was nice and good for a family. However, the bedroom was hot and would not cool below 73 degrees. Overall, the property was nice and close to downtown shops and restaurants.

10

Susan

8 ago 2025

·

Se alojó 3 noches

The complimentary breakfast menu is quite extensive. Our only challenge is that the desk in the room was so large it left only a very narrow pathway in the room - we resolved by turning it sideways. Otherwise the accommodations were quite satisfactory

10

Ricky

30 ago 2024

·

Se alojó 1 noche

Very nice property within walking distance of downtown. Very quiet rooms. Good quality breakfast with omelet station, many hot breakfast foods, fruit, good coffee, and nice staff:

8

Kristen

26 sept 2024

·

Se alojó 3 noches

Beautiful suite- very well appointed. My only complaint is that the lighting in the bathroom was horrible- it was very dim over the sink which made it inconvenient for getting ready in the morning. Also room service failed to provide plates, utensils, napkins…

10

Robert

23 jul 2025

·

Se alojó 5 noches

Overall, very nice. The valet parking at $30/day (+ tips) was too much on top of the room price. Also, there were no drawers for your clothes. Instead of a desk in the bedroom, add a dresser. Finally, it's nice they offer custom omelets. But, it's no good for vegetarians because they don't have separate cookware.

10

Jose

10 oct 2025

·

Se alojó 1 noche

Very nice view

8

Deborah

28 abr 2024

·

Se alojó 3 noches

Loved most everything. Just for consideration: the lighting in the bathroom should be brighter

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal de valet parking, recepción, bar y restaurante a menudo se describe como amable, servicial y complaciente. Algunos huéspedes experimentaron un check-in lento o respuestas inconsistentes, y ocasional rudeza o retrasos en los puntos de venta de alimentos y bebidas.

Reseñas de huéspedes relacionadas

10

Johnelle

20 may 2025

·

Se alojó 3 noches

My stay waa great! The properry was very nice. The valet personnel were very nice. The service overall was excellent.

8

Jonathon

3 ene 2026

·

Se alojó 1 noche

Check in took 1 hour because they didn’t have rooms ready (at 6 PM).

4

Julie

23 may 2025

·

Se alojó 2 noches

I reserve the best room, king suite with mountain view, instead I was looking at 2 parking lots and the air conditional united. talked to the front desk several times, was told something would be done to make up for it, but was not, then to make it worse, when checking out the front desk receptionist was extremely rude, actually was giving me dirty looks. I don't care if she did not like me, the customer, she should not be working with the public. I then talked to the manager, she was no better. SHE ACTUALLY CALLED ME ON MY PHONE AS I WAS DRIVING OUT OF TOWN and told me I was not welcome in her hotel again!!!!!!! THIS WAS A BIRTHDAY TRIP FOR ME

10

Erin

23 mar 2025

·

Se alojó 2 noches

Everything was very clean and the area is very nice. Staff was amazing-from the front desk, to the bartenders, servers, and valet. All were kind and helpful, going out of their way to help, provide assistance, and provide recommendations. We had an amazing stay!

10

Jenifer

24 may 2024

·

Se alojó 1 noche

Our stay was wonderful. Room exceeded expectations, extremely clean and spacious. Staff was very friendly and accommodating. The bar area was a lot of fun and drinks were great. I would stay there again

4

Jessica

27 jun 2025

·

Se alojó 2 noches

One thing after another with this hotel. We stayed in the one in Charleston that was amazing so we chose to stay in another in Asheville-night and day difference. It was not for us but it may be ok for others. I wouldn’t recommend. We have NEVER had to call the front desk/supervisor so many times, in fact we never have to call. One arrival, the toilet was clogged, no problem. We called and approx 1/2 hr later someone came to fix it. It happens-no problem. We start to shower to go to dinner and the shampoo is empty so we call again. I usually travel with my own, but we were going multiple places and it was one less thing I felt I needed to bring. We waited almost 45 mins (mid shower) and had to call twice. Now I am wondering if the room was ever cleaned. We ran out of the 3 towels we had for 4 of us on day one after traveling all day to arrive. We called that night to see about getting towels in the am and trash removal etc. We have stayed places where they don’t clean daily so we wanted to check. They ensured us they clean daily. We left for the day and arrived back at 5pm to no cleaning, no towels. We had to call again….another hour passed and we had to call again since we needed to shower before our dinner reservation. The front supervisor ended up having to bring them up, even though I offered to come and get them. Again, nothing major happened but for the price and quality I expected since the Charleston hotel was so good-it was disappointing. The rooms were even blah. 😑

8

Marial

7 jul 2024

·

Se alojó 4 noches

Beautiful new hotel - no property complaints. Front desk staff can be friendlier. No smiles and didn't feel like they wanted to really answer questions.

10

Timothy

15 jul 2025

·

Se alojó 2 noches

This team of individuals were very welcoming from the valet to the front desk. I will definitely stay at this location in the future.

10

Sherry

13 jun 2024

·

Se alojó 1 noche

Lovely & super friendly! Especially Kasey @ front desk on phone when I called with confusion the night before check-in , at check-in and as leaving....always smiling!!! An asset to your staff!!!

10

William Chris

27 dic 2025

·

Se alojó 3 noches

Great staff! Spent 4 nights Loved it

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Se puede ir andando a los restaurantes, tiendas y lugares de interés del centro, como el Harrah’s Cherokee Center, y tiene fácil acceso a la autopista. Algunos huéspedes consideraron que la zona inmediata era menos atractiva o menos segura, a pesar de la corta caminata hacia zonas más animadas.

Reseñas de huéspedes relacionadas

10

Alexia

14 jul 2025

·

Se alojó 2 noches

Nice, newer property. Convenient location.

10

Katrina

18 jul 2024

·

Se alojó 2 noches

Perfect stay and great location plenty of places to walk to or ride share with no problem

10

Matthew

30 sept 2025

·

Se alojó 1 noche

We were traveling through on our way to Charleston. It was a quick visit, but the hotel was nice and a great location.

10

Lillian

8 feb 2025

·

Se alojó 1 noche

Overall just a Great place to stay. Short walk to Cherokee Event Center

10

Kelley

24 may 2025

·

Se alojó 1 noche

We had a very clean and comfortable room, very nice place to stay. Walkable to restaurants and shops within just a few blocks would highly recommend.

10

Kenyon

31 jul 2024

·

Se alojó 1 noche

The property is in a very convenient location for easy highway access, while being in a walkable area downtown with an abundance of restaurants nearby and local shopping. My family enjoyed the lavish breakfast options in the morning and my wife and I enjoyed the happy hour at the on site bar in the evening.

10

julia

5 jul 2025

·

Se alojó 1 noche

Beautiful property, great amenities, close to town. Great view!

10

christine

26 may 2024

·

Se alojó 3 noches

Clean, great location

10

Reut

25 jul 2024

·

Se alojó 1 noche

Beautiful clean hotel with great breakfast, The staff was really nice and accommodating. I didn't feel safe walking around the neighborhood and I didn't feel it was in the best spot there is downtown

10

Morgan

13 oct 2025

·

Se alojó 2 noches

Fantastic, real breakfast. Super attentive staff. Close enough to walk anywhere you want to go in downtown but also out of the bustle enough to be relaxing.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es excepcional, con una amplia variedad de opciones y tortillas hechas al momento; la recepción nocturna gratuita y el restaurante en la azotea con vistas son populares. Sin embargo, hay multitudes y un servicio lento en las horas punta, y algunos huéspedes querían opciones más saludables o veganas.

Reseñas de huéspedes relacionadas

10

Sandra

5 ago 2024

·

Se alojó 2 noches

On site rooftop restaurant was not to good. Other than that the hotel was brand new and really comfortable and clean.

10

Theresa

21 sept 2025

·

Se alojó 1 noche

Comfortable suite. Nice breakfast, and evening happy hour. I'm not fond of valet parking but only option given. Beautiful view from the rooftop restaurant. Vegan options would be appreciated at the restaurant.

10

Michele

8 jun 2025

·

Se alojó 3 noches

Great stay, perfect location for Harrahs, Comfortable bed, breakfast was good and cocktail hour was nice but crowded

8

Chad

3 jun 2025

·

Se alojó 1 noche

Good rooms were spacious. Rooftop bar service was very spotty

10

Claudia

26 dic 2025

·

Se alojó 1 noche

Bar and food was slow

10

Brian

30 jul 2025

·

Great hotel. Custom omelets with the breakfast were an excellent touch.

10

Noah

15 oct 2025

·

Se alojó 5 noches

Great location for walking city! Amazing rooftop. Could add healthier options for breakfast.

8

Brittany

2 abr 2024

·

Se alojó 2 noches

Very beautiful hotel on the edge of downtown. Needs more servers downstairs and on the rooftop! Extremely long line for the evening reception. We decided to forego the 2nd evening due to the wait.

10

Christi

19 jun 2025

·

Se alojó 1 noche

Had a wonderful stay here. The gentleman working the front desk was super helpful and accommodating. The breakfast was terrific. Best hotel breakfast I’ve ever had.

10

Lori

1 sept 2025

·

Se alojó 1 noche

Great place to stay! Rooftop restaurant, was excellent with a beautiful sunset view. Bed was comfortable. Complimentary breakfast had an omelet station, in addition to Continental/American style that is the only thing offered. Would definitely stay here again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	178 US$
febrero	187 US$
marzo	199 US$
abril	222 US$
mayo	235 US$
junio	238 US$
julio	212 US$
agosto	191 US$
septiembre	241 US$
octubre	278 US$
noviembre	221 US$
diciembre	206 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $572	17 $604
18 $188	19 $334	20 $292	21 $297	22 $240	23 $449	24 $449
25 $168	26 $282	27 $292	28 $352	29 $200	30 $281	31 $272

DO	LU	MA	MI	JU	VI	SA
1 $144	2 $144	3 $169	4 $245	5 $174	6 $850	7 $318
8 $169	9 $249	10 $169	11 $196	12 $711	13 $850	14 $370
15 $164	16 $164	17 $165	18 $166	19 $201	20 $369	21 $377
22 $168	23 $171	24 $186	25 $201	26 $245	27 $302	28 $232
29 $164	30 $181

Embassy Suites By Hilton Asheville Downtown

Precios para Embassy Suites By Hilton Asheville Downtown

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Reseñas de los huéspedes sobre Embassy Suites By Hilton Asheville Downtown

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas