Name: Holiday Inn Express Melbourne Southbank by IHG
Address: 35-47 City Road, Melbourne, Victoria, AU
Price range: 91 US$–1 145 US$ per night
Rating: 8.6

Vad gäster tycker

På Holiday Inn Express Melbourne Southbank by IHG berömmer resenärer genomgående det centrala läget i Southbank, den hjälpsamma personalen och prisvärda vistelser med inkluderad frukost, samtidigt som de noterar kompakta rum och några designmässiga särdrag som badrum med glasväggar och duschar i våtrumsstil.

Återkopplingen gällande renligheten är övervägande positiv, även om flera gäster rapporterade missar från städningen, kvarvarande lukter och enstaka underhållsproblem. Frukostkvaliteten och trängseln varierar beroende på dag, med vissa som berömmer variationen medan andra tyckte att maten var ljummen, utbudet begränsat eller att området var underbemannat. Servicen är generellt vänlig men inkonsekvent, med återkommande rapporter om långa köer vid incheckningen, felaktiga bokningar eller nycklar, långsam respons och sporadiska hissfel; det finns dessutom ingen riktig rumsservice. Förvänta dig en modern och prisvärd bas på ett bra läge snarare än ett hotell med full service.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hotellets parkeringsplats är ett stort plus (ibland erbjuds den till ett förmånligt pris med paket) men priserna och tillgången kan vara förvirrande. Baren/balkongen på våning 7 och tvättstugan uppskattas, men sporadiska hissfel och avsaknaden av rumsservice var återkommande nackdelar.

Relaterade gästrecensioner

10

Renae

30 dec. 2024

·

Stannade 2 nätter

We love staying here! Great location & parking facilities!

8

Helen

21 nov. 2025

·

Stannade 1 natt

Our stay was fine, but some of the lifts weren't working and there were long waits for the lifts, so leave yourself plenty of time.

10

Leslie

16 feb. 2024

·

Stannade 1 natt

Clean, comfortable room Convienent parking, took the $1 prepaid optoon. Close to Southbank and transport. Will consider for future trips into Melbourne.

8

KAZUYA

15 nov. 2025

·

Stannade 2 nätter

メルボルンの中心街にすぐで、ビクトリア国立美術館も近く非常に便利な立地。駐車場を利用しましたが、メルボルンにしてはリーズナブルだと思います。客室は広く、清潔で快適でした。７階のバーでは、夜景を楽しみながらお酒をいただけます。朝食もバラエティに富んでいてよかったです。１点だけ残念な点として、シャワーを使うときに敷居がないので、トイレまで水びたしになりそうになります

10

John

3 aug. 2025

·

Stannade 2 nätter

First time we have stayed here. Great location and very quick walk to the city. Nice breakfast and car parking was cheap. Staff are super helpful and friendly. Will definitely stay here next time we are in Melbourne.

10

Rosie

15 juli 2025

·

Stannade 1 natt

Loved our stay, clean modern room with great views, beautiful hotel, easy parking for a $1 add on to stay, can stream movies from phone, good continental breakfast, and all facilities really good. Great stay and convenient in the city

8

Kevin

22 okt. 2024

·

Stannade 1 natt

I've stayed many times at this hotel, and other Holiday Inn hotels in Australian and overseas, but this was easily the worst check-in experience - more than 20 minutes of waiting. Ignored the pre-booked parking as part of the booking and made us book via a QR code on the counter. Then when we returned from dinner it took 20 minutes to get into the room because the lifts were barely operating. No answer of the phone or the call button downstairs.

8

Louise

14 sep. 2025

·

Stannade 1 natt

Breakfast was very good- had to wait 20 minutes for cutlery and card for room did not work even after recalibrated. Got stuck in the lift twice.

4

Bineesh

27 nov. 2023

·

Stannade 1 natt

Advertised as 4.5 star hotel, when I asked for room service at 7 am in the morning staff replied “there is no room service you have to come down and get it ”. It’s normal that you expect room service when you stay in 4 star Hotel, pathetic never again stay with holiday inn

8

Augusto

23 jan. 2024

·

Stannade 4 nätter

Lo bueno: El desayuno fue espectacular. La lavandería es completa y ahorra costos. Está muy céntrico. Lo regular: El servicio en la recepción, no todos son muy amables. Lo que debe mejorar: El servicio de limpieza. Hubo días que no hicieron la cama o nos dejaban sin body wash.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

De flesta gäster beskriver hotellet som mycket rent, några till och med skinande rent. Flera recensioner noterar dock brister i städningen, såsom missade städtjänster, smutsiga muggar eller sänglinnen, damm eller fläckar samt enstaka lukter eller mindre underhållsproblem.

Relaterade gästrecensioner

4

Sean

13 juli 2025

·

Stannade 5 nätter

House keeping was not done at all. My bed is messy. Toilet is not clean and in a mess. All I have is clean towel and rubbish clear.....

6

Simon

30 apr. 2025

·

Stannade 2 nätter

The carpet was dirty and had not been cleaned before we arrived. After the first night we put the room service sign out for it to be cleaned. After we came back the floor still hadn’t been vacuumed. The surfaces in the room were dusty and the walls were dirty as well. On a positive note it’s in a great location.

4

Brett

17 nov. 2025

·

Stannade 3 nätter

Room was not real clean (cobwebs on ceiling) drain in shower blocked , toilet paper or maybe tissues jammed in fire alarm as well as sprinkler for fire alarm!!

8

Lee

23 nov. 2025

·

Stannade 1 natt

Apparent blood on a pillow case but rectified right away. A couple of hair ties in the room not belonging to us, so a little more attention from housekeeping required.

8

Brandon

1 feb. 2025

·

Stannade 6 nätter

Our room wasn’t the cleanest it could have been. I wanted them to do housekeeping one of the days but all they did was turn the sheets over. I knew this because there was a stain on one of the sheets that had been on the outside and was now on the inside. There was also something very sticky on the bedside table giving me the idea they didn’t wipe any of it down between guests. That’s my only complaint.

10

Janice

28 jan. 2026

·

Stannade 5 nätter

Spotlessly clean, very friendly staff.

8

Anita

23 nov. 2025

·

Stannade 1 natt

Room comfortable and clean

6

Clement Steven

22 jan. 2026

·

Stannade 4 nätter

Room and bed had a pet smell. Daily cleaners did not replace dirty mugs and on another occasion did not replace milk and one mug and toilet / sink not cleaned. Reception and dining section staff were friendly & helpful

10

Barry

7 jan. 2026

·

Stannade 3 nätter

The room was very clean easy check-in in a very nice breakfast

8

A'Savvy

9 okt. 2024

·

Stannade 1 natt

Great breakfast. Staff great. Entrance to property not the best. Tiles in bathroom cracked. Bathroom not cleaned properly as had stains. Quality of budget hotel, so over priced.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är moderna och generellt tysta men kompakta, med smart förvaring och effektiva mörkläggningsgardiner; många tyckte att sängarna var bekväma, även om ett stort antal rapporterade att madrasserna var väldigt hårda eller obekväma. Designmässiga särdrag inkluderar frostade eller genomskinliga badrumsdörrar och duschar i våtrumsstil som läcker vatten, och Wi‑Fi/TV kan vara begränsat.

Relaterade gästrecensioner

8

Joan

5 dec. 2025

·

Stannade 1 natt

Happy except for virtually no sleep because f the hard mattress

4

Nicholas

13 jan. 2026

·

Stannade 1 natt

Could not turn off the aircon in the room. Turning back on and off every ten minutes. Lack of sleep. Maintenance guy fixed eventually at 3am. Breakfast was awful.

6

Isabel

21 feb. 2026

·

Stannade 4 nätter

Room was good but compact. Breakfast provided. Staff friendly but did not provide later checkout ie 11am - first time this has happened to me.

2

Paula

12 okt. 2025

·

Stannade 1 natt

Reception staff were incredibly rude and unhelpful, room was tiny with a see through glass walled bathroom giving NO privacy at all

6

Alex

24 nov. 2024

·

Stannade 7 nätter

Only thing I didnt like was how the Bathroom was made. I really feel like the shower could have been made better, than a door that lets water out onto the floor every time you get out of the shower. Also the fan didnt seem to work at all. Other than that was good stay.

8

Alan

18 nov. 2024

·

Stannade 1 natt

New computer system meant checkin was way too long. Staff not trained effectively before implementation. WiFi no access for duration of stay. Room was clean and quiet with great view. Breakfast varied and of good standard

8

Frances

21 aug. 2023

·

Stannade 3 nätter

Great Location - easy walk to the city centre. Lovely accomodation only problem for me was the room set up not good for privacy if you are sharing with anyone . Wall between the shower/ bathroom and the bedroom was only a tinted glass ! not great if you are sharing with a family member or someone you dont want to see you while showering etc. I do not know if all the rooms are like this but ours was.

8

Sharon

18 jan. 2025

·

Stannade 2 nätter

The hotel is conveniently located close to Southbank and the VIC Arts Centre, 15-20 minutes walk to Melbourne Park. We had a lovely view over the gardens from our twin room on level 18. The room was reasonably small but as expected with twin single beds placed very close together. The beds were comfortable apart from a plastic-topped pillow top on the mattress that was reminiscent of a hospital bed and noticeable when you moved around. Shower pressure was reasonable but the bathroom, which was separated from the bedroom area by frosted, patterned, translucent glass, had an unusual design with one door used to close off either the entire room or just the shower. It was good to have a tiled entry for wet umbrellas and an open wardrobe with room for a suitcase at the base, as well as a kettle in the room. The breakfast buffet of hot and cold offerings was reasonable but you need to get there before 9 am if you want a full selection of items.

10

Lorene

15 mars 2026

·

Stannade 2 nätter

Clean blockout blinds were awesome

8

Matthew

13 dec. 2025

·

Stannade 2 nätter

Quiet room with great blockout blind. Convenient location for our stay. Breakfast was great.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen hyllas ofta som vänlig och hjälpsam, men servicen är inkonsekvent: flera recensioner nämner långa köer vid incheckningen och brist på personal, felaktig rumstyp eller nyckeltilldelning, långsam problemlösning och enstaka oförskämdhet.

Relaterade gästrecensioner

10

Donna

10 dec. 2025

·

Stannade 2 nätter

Stayed three nights. The room was spacious and bed was comfortable. The breakfast was great. The staff was very helpful.

2

Jodie

11 nov. 2024

·

Stannade 2 nätter

The service is horrendous. Turned up and they didn't have my booking. Once that was sorted I waited over an hour for some arancini balls. This isn't my first stay here and something similar happened previously. When I asked for a copy of my invoice the person behind the counter said that I didn't get one because I didn't ask. I directed him to the sign on the desk that says an invoice would be emailed as part of the check out process. I will not stay here again.

8

Loretta

9 feb. 2025

·

Stannade 1 natt

Great value for money, great location, great breakfast but the line for check in was ridiculous and the worst I’ve struck. If heck in is at 2pm and your full or close to then why don’t you roster staff appropriately. The check in line was back to the elevators ( about 14 people in front of me )and 2 people on reception. The 2 staff were also on the phone, sorting out peoples internet and keys not working issues and it took over half an hour. Apart from that it was good .

4

Noel

18 juni 2023

·

Stannade 1 natt

Quite scary when after check in another group given our room also and walked in on us not once but twice (two different parties), made my wife quite anxious and nervous about getting undressed or leaving the room as who would be there on our return, finally got onto the duty manager who was apologetic and offered a bottle of wine compensation but when I went to get it I was unable to get back into my room as the access cards cancelled. Just a bad start to a nice weekend.

6

Sally

13 aug. 2024

·

Stannade 3 nätter

I have stayed here a few times and have normally loved it. Not sure if they have had a change of staff but their service was really poor. Front desk staff were really not friendly. House keeping didn’t clean our room, they just pulled out bedding up and took our towels and left us with none. Had to go to the front desk to get more as they would not bring us up any. There was one guy collecting dishes from the breakfast who was very nice.

8

tania

26 okt. 2025

·

Stannade 2 nätter

We stay here each time we are in the city. Convenient location to trains, food and entertainment. The breakfast buffet is a bonus. The rooms are always clean and comfortable with everything you need. Check in this time was a bit of a mess. Having booked a room with a queen bed for our anniversary weekend we were told we had only booked 2 singles. Having checked my booking while at check in, I saw it was a queen bed reservation. The young man went on to "find" a queen room for us and then acted like he had done us a huge gesture. He then was unsure as to whether we had paid for our booking and had to go through many screens to confirm. It wasn't the best start.

10

Ross

8 feb. 2026

·

Stannade 1 natt

Great location, breakfast was a hit and all staff we met and interacted with were very friendly and helpful

8

Leanne

26 jan. 2025

·

Stannade 1 natt

Check in was horrendous, not enough staff on and very long queue, Breakfast was good , Very understaffed for a busy weekend with a full hotel .

2

Mac

30 sep. 2023

·

Stannade 1 natt

Lights and aircon in just my room turned off in early hours of the morning (4.30am) and woke up suffocating as there was no ventilation in the room. Called reception and was told to wait until 8.00am when maintenance staff come to work. Did not bother calling in an emergency electrician. Then I insisted to speak to the manager on duty and they tried to reset the power. After few attempts luckily the power came back. Offered to change the room at that time of the morning when my sleep was already disturbed with the whole episode after a long day of work and travel. Very unprofessional in handling the problem. Next day at the check-out no sign of remorse or apology. Not staying there in future.

6

Steven

2 nov. 2025

·

Stannade 3 nätter

Check in was really bad. Booked there deluxe room shown as Queen bed when arrived was too single beds queen bedroom was unavailable after run one hour discussion and venting my frustrations. I went back online to book another room elsewhere and found that that hotel had six rooms left with queen beds. They made me upgrade and pay an extra $90 which I did very disappointed that what if would allow our hotel advertise and picture queen size bedrooms and then on arrival give you a room with two single beds in it. The lady at the counter was rude and unhelpful. I will be booking with stayscom from now on not happy.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Det centrala läget i Southbank är en höjdpunkt, med enkel promenad till floden, konstområdet, CBD, transport och arenor som Crown och Rod Laver Arena. Gästerna tycker konsekvent att det är bekvämt för sightseeing, restauranger och evenemang.

Relaterade gästrecensioner

10

Renae

30 dec. 2024

·

Stannade 2 nätter

We love staying here! Great location & parking facilities!

10

Marvin

22 okt. 2024

·

Stannade 1 natt

The hotel was quiet. Close to the amenities on the river.

10

Donna

20 dec. 2024

·

Stannade 3 nätter

We travelled to Melbourne for a concert at the Rod Laver Arena which was about a 20 min fairly easy walk. The hotel was also within walking distance to tram and train and Southbank. Great location and great breakfast with lots of variety. I would stay again, good value for money, nice room and friendly staff.

10

Regan

2 okt. 2025

·

Stannade 5 nätter

Great location and great hotel

10

Stephen

13 dec. 2025

·

Stannade 1 natt

Great room, very friendly and helpful staff. Great location near arts precinct and easy walk across the river to CBD

10

KAZUOKI

20 okt. 2024

·

Stannade 2 nätter

Good location and service

10

Cheryl

9 okt. 2025

·

Stannade 2 nätter

Located near the middle of Southbank and just across the river to Melbourne city and Flinders Street location.

10

Angelo

11 feb. 2024

·

Stannade 1 natt

We were very impressed by the overall look of the property. Clean, modern, close walk to Southbank. Very good price also included breakfast. Highly recommended

10

Stephan

19 apr. 2025

·

Stannade 1 natt

Very close to Southbank and the Arts Precinct

10

Toby

23 aug. 2025

·

Stannade 1 natt

Great location and immaculate rooms. Perfect for a short overnight stay. Excellent value for money.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten är ett stort mervärde och lovordas ofta, men recensionerna är blandade: flera noterar ljummen mat, begränsat utbud, kaffemaskiner, brist på bestick, trängsel eller underbemanning under rusningstid. Det finns ingen riktig rumsservice och bar-/cafébeställningar kan ta tid.

Relaterade gästrecensioner

8

John

12 aug. 2025

·

Stannade 3 nätter

Breakfast was very crowded and food barely warm

4

Nicholas

13 jan. 2026

·

Stannade 1 natt

Could not turn off the aircon in the room. Turning back on and off every ten minutes. Lack of sleep. Maintenance guy fixed eventually at 3am. Breakfast was awful.

2

Fiona

18 jan. 2026

·

Stannade 1 natt

Check in was easy but we got to our room and it had been allocated to someone else Another room given to us and then I had a shower and went to use the dryer and it was broken so I had to go out with wet hair as the new one took too long to arrive Get to breakfast and the staff were run off their feet and I get my plate but no cutlery available A gentleman who had been waiting for it jokingly said “I dont think they want us to eat as I’ve been waiting ten minutes for a fork” Finally get cutlery to eat Breakfast not good Bacon was undercooked and there was no butter Overall breakfast was poor Given our stay happened to be at the start of the Australian Open, I would have to say that the hotel should have been better equipped to deal with such a busy time Will not be going back in a hurry

8

Shannon

26 feb. 2024

·

Stannade 1 natt

There was no room service available during my stay. Food was limited and I needed to leave to find food outside of the hotel.

10

Tony

14 juli 2025

·

Stannade 2 nätter

Typical IHG property, clean good service. The only thing that I have concerns with are the breakfast. The bacon is never cooked properly, it’s obviously just thrown in a backing pan to half stew and never get the chance to be crispy

10

Tomislav

25 okt. 2025

·

Stannade 1 natt

Awesome breakfast! Great rooms

10

Ho Yin

28 okt. 2025

·

Stannade 4 nätter

Room is clean and spacious. Polite and helpful staff. Breakfast option is limited but fair as considered it is an included with room rate. Location is good, 3-5 mins walk to Flinder Street Station. The parking is secured.

8

Sarah

9 nov. 2025

·

Stannade 1 natt

Breakfast did not have much choice especially if you are dairy free but it was convenient and staff were friendly Great place to stay for an overnight stay though very easy parking and check in

8

Ciaran Christopher

9 dec. 2025

·

Stannade 4 nätter

Breakfast was standard. I feel as though with some better quality products available it could be a real game changer.

4

Pierina

3 feb. 2025

·

Stannade 1 natt

Unfortunately our stay was not good at all. It started with us ordering room service to find that our order ( which was a process in itself) was not actioned and after a 45 minute wait for buffalo wings and fries and a glass of wine, we had to pick it up from reception and the wine did not materialise. Breakfast was ordinary with bad service . My husband walks with a wheel walker and we were jammed into a space when the staff closed the sliding door marking “ the end of breakfast”. Staff generally unhelpful and quite rude. Bathroom in our room had a n awful smell and the aircon couldn’t be altered. I also couldn’t contact hotel beforehand as Phone connection never worked.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	167 US$
februari	143 US$
mars	174 US$
april	119 US$
maj	113 US$
juni	104 US$
juli	112 US$
augusti	116 US$
september	174 US$
oktober	152 US$
november	160 US$
december	145 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $167	17 $169
18 $91	19 $96	20 $95	21 $108	22 $109	23 $110	24 $140
25 $110	26 $111	27 $971	28 $346	29 $126	30 $124	31 $139

sö	må	ti	on	to	fr	lö
1 $107	2 $112	3 $112	4 $111	5 $111	6 $111	7 $142
8 $110	9 $149	10 $181	11 $308	12 $198	13 $287	14 $249
15 $122	16 $145	17 $151	18 $155	19 $149	20 $166	21 $195
22 $112	23 $114	24 $114	25 $116	26 $189	27 $971	28 $1 145
29 $111	30 $128

Holiday Inn Express Melbourne Southbank by IHG

Priser för Holiday Inn Express Melbourne Southbank by IHG

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Standardrum - 1 kingsize-säng - utsikt mot trädgården (Botanic, Free Brkfast)

Standardrum - 1 queensize-säng (Free Breakfast)

Standardrum - 2 enkelsängar (High Floor)

Standardrum - 1 kingsize-säng (Free Breakfast)

Standardrum - 2 queensize-sängar (High Floor)

Standardrum - 1 kingsize-säng (High Floor)

Standardrum (Free Breakfast)

Standardrum - 1 queensize-säng - tillgänglighetsanpassat (Free Breakfast)

Standardrum - 1 queensize-säng (High Floor)

Standardrum - 1 queensize-säng - tillgänglighetsanpassat (High Floor)

Standardrum - 2 queensize-sängar (Free Breakfast)

Standardrum - 2 enkelsängar (Free Breakfast)

Gästrecensioner för Holiday Inn Express Melbourne Southbank by IHG

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum