Courtyard by Marriott Oxford City Centre

Tillmötesgående personal

Ett OK hotell bra placerat i Oxford. Inget speciellt men helt och rent. Personalen var brittiskt hövlig/trevlig,

Ett trevligt hotell med bra läge i Oxford. Rent och fräscht.Nära till tåget, busstationen och shopping. Stort rum och badrum. Sköna sängar. Lyhörd fån korridoren. Ok frukost, tråkig bar. Trevlig personal.

This hotel is sincerely overpriced and very underwhelming. I had a host of issues from start to finish and couldn't wait to leave. For £239 for one night and a supposed 4* rating I found nothing of that calibre anywhere. I booked a twin room expecting two separate single beds. It turned out to be two single beds pushed together with one huge duvet and no room to push the beds apart. I went to move the small table within the room and the underneath was dripping in an unknown sticky substance. I am immunocompromised so cleanliness is top priority. I called down to have the issue dealt with and a surly cleaner came with a cloth and half heartedly wiped it and left. The air con didn't work. My 18 degree room was stifling with no way to open a window. My view was scaffolding against brick walls. The freeview only had 24 channels (which sounds a lot but I travel with my Challenge TV obsessed son and he was most put out) After a full day out and early travel l was looking forward to kicking my shoes off but the carpet was stained so I kept my shoes firmly on my feet. The room was stifling with no air flow. The bathroom was fine and clean with a good sized shower. The bed was very comfortable but the pillows smelt old. Breakfast was bland and mediocre. The staff were ok. Not impolite but not chatty either. The bartender refused to answer me directly but aimed his answers to my sons like I wasn't there. We had really looked forward to some luxury at this hotel but it was sadly lacking

Breakfast was nice. There is no gym. Staff is very helpful. Location is good. The room is not designed great, being narrow/constricted, the desk is narrow, the sitting area table is tiny, and the window does not open. The bathroom is poorly designed, so that you must open and close a large, heavy door in order to access the towel rack, and the shower is narrow and inflexible. All of these issues are manageable, and all of the problems with the hotel are due to the poor design of the rooms.