Name: SureStay Plus Hotel by Best Western AC LUXE Angeles City
Address: Surla Street, Ángeles City, Región de Luzón Central, PH
Price range: 39 US$–78 US$ per night
Rating: 8.35

Opiniones de los huéspedes

Las reseñas del SureStay Plus Hotel by Best Western AC LUXE Angeles City destacan a un personal muy amable y servicial y habitaciones consistentemente limpias, además de una ubicación conveniente cerca de Walking Street, restaurantes y tiendas, aunque algunos huéspedes señalan la decadencia de la zona y el ruido ocasional.

Las instalaciones incluyen una pequeña piscina cubierta y un restaurante en el lugar, pero las reseñas señalan un estacionamiento limitado y períodos de mantenimiento que afectaron el uso de la piscina. Las habitaciones son generalmente cómodas y modernas, pero varios huéspedes informaron paredes delgadas o música cercana, agua caliente intermitente o presión de agua baja, y un rendimiento de Wi-Fi variable. El desayuno y la comida ofrecen una buena relación calidad-precio para algunos, mientras que otros encontraron las comidas grasientas y señalaron un problema de higiene en el bar. En general, es adecuado para viajeros que buscan un alojamiento de buena relación calidad-precio, pero tenga en cuenta el ruido, la inconsistencia del Wi-Fi y las interrupciones ocasionales por mantenimiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se destaca la pequeña piscina cubierta y el restaurante en el lugar, pero el estacionamiento es limitado y el mantenimiento u obras ocasionales interrumpieron el uso de la piscina. Algunas menciones de problemas con el ascensor o las instalaciones aparecen.

Reseñas de huéspedes relacionadas

2

jonatan

20 nov 2024

·

Se alojó 3 noches

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.

10

Lennox A

23 sept 2025

·

Se alojó 2 noches

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Maria

5 nov 2023

·

Se alojó 3 noches

Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.

10

Fredrik

7 jul 2023

·

Se alojó 6 noches

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Carl

28 feb 2023

·

Se alojó 10 noches

SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained. Would highly recommend SureStay.

10

Stephen

10 may 2023

·

Se alojó 2 noches

Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.

2

DIOMEDES

2 sept 2024

·

Se alojó 6 noches

Parking is 40dollars a day with broken elevator

10

Joycelyn Esther

15 jun 2025

·

Se alojó 1 noche

Near red light district, limited parking. All else are good.

10

Stefan

15 nov 2023

·

Se alojó 3 noches

i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics

10

Carl

5 nov 2023

·

Se alojó 3 noches

I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas describen consistentemente habitaciones y áreas comunes limpias, con el servicio de limpieza manteniendo los espacios ordenados y proporcionando toallas limpias. Pocos informes mencionan olores o avistamiento de plagas, pero parecen casos aislados.

Reseñas de huéspedes relacionadas

4

Bruce

30 mar 2024

·

Se alojó 3 noches

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

10

Ralf

26 ene 2023

·

Se alojó 28 noches

Perfekte Unterkunft, sehr ruhug, sauber, sehr nettes und hilfsbereites Personal 😀!

10

Lennox A

23 sept 2025

·

Se alojó 2 noches

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Charles

2 abr 2025

·

Se alojó 4 noches

Enjoyed my stay clean rooms and friendly staff.

10

Almera

23 nov 2025

·

Se alojó 2 noches

Staff was very friendly and the room was very clean.

10

Martin

30 nov 2025

·

Se alojó 3 noches

Clean and convenient. Staff was extremely helpful.

10

Gino

18 jun 2024

·

Se alojó 5 noches

Clean hotel. Good location to walking street and food.

10

Geoffrey

21 ago 2023

·

Se alojó 7 noches

A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.

10

troy

24 ago 2023

·

Se alojó 5 noches

I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!

10

Anthony

22 nov 2025

·

Se alojó 4 noches

Great staff, clean space

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

En general, las habitaciones son cómodas y, a veces, espaciosas, con una decoración moderna y camas cómodas. Las quejas recurrentes incluyen ruido proveniente de paredes delgadas o lugares cercanos, agua caliente intermitente o baja presión, problemas ocasionales con el equipo (cerraduras, luces, aire acondicionado) y velocidades de Wi-Fi variables.

Reseñas de huéspedes relacionadas

2

jonatan

20 nov 2024

·

Se alojó 3 noches

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.

4

Bruce

30 mar 2024

·

Se alojó 3 noches

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

8

KAZUKI

30 jul 2024

·

Se alojó 3 noches

部屋はとても清潔。スタッフも良い対応で気持ちよく過ごせる。難点は、週末はホテル近くのレストランのコンサートが夜通しうるさいこと、フロアによっては深夜から朝にかけて水が弱くなり、トイレやシャワーが使えないことがあったこと。価格を考えると全体的には良い宿です。

10

Fredrik

7 jul 2023

·

Se alojó 6 noches

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Micaela

21 may 2023

·

Se alojó 3 noches

Comfy beds!

8

KAZUKI

8 ago 2022

·

Se alojó 1 noche

清潔で気持ちよく過ごせます。難点は少し、お湯が出るのに時間がかかりますが、他はこれといった問題もありません。

10

Geoffrey

21 ago 2023

·

Se alojó 7 noches

A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.

8

Vellie

29 ago 2023

·

Se alojó 3 noches

It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.

8

SATOSHI

26 ago 2022

·

Se alojó 3 noches

部屋は清潔でスタッフもフレンドリーですが、シャワーの温度が低く少ししか出ません。　改善がなければ、次は泊まれません。

6

Derek

4 jul 2022

·

Se alojó 5 noches

The noise from nearby music 🎶 is a bit much. No microwave oven which is nice to have.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como amable, atento y servicial, y el personal a menudo hace un esfuerzo adicional. Hay problemas aislados, como mensajes perdidos, errores en las reservas, un cargo adicional pequeño al salir y preocupaciones sobre el comportamiento del personal cerca de la piscina/bar.

Reseñas de huéspedes relacionadas

8

huseyin

26 ene 2024

·

Se alojó 4 noches

Daha önceden otelden rezervasyonumuzu teyit ettiğim halde 4 oda konaklamamız olduğu halde, 2 oda rezervasyonumuz varmış gibi 2 oda vermeye calıstılar. Bu durum hoşuma gitmedi

4

Bruce

30 mar 2024

·

Se alojó 3 noches

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

10

HISASHI

15 dic 2024

·

Se alojó 6 noches

滞在中に友人が急病を発症した際に、緊急病院まで迅速に送迎してくれるなど、スタッフがとてもフレンドリー。

10

Lennox A

23 sept 2025

·

Se alojó 2 noches

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Edgar

12 dic 2024

·

Se alojó 1 noche

Staff is excellent and very friendly.

10

Martin

30 nov 2025

·

Se alojó 3 noches

Clean and convenient. Staff was extremely helpful.

10

James

18 oct 2024

·

Se alojó 3 noches

Nicest staff ever!!!!. Thanks

10

Alan

3 sept 2023

·

Se alojó 17 noches

I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)

10

jamarquis

16 oct 2023

·

The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

8

John

14 ene 2025

·

Se alojó 5 noches

Except for the front desk, they did not inform me that I had a delivery which was important so not good or professional to note and remember things to pass on

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para Walking Street, restaurantes, tiendas y transporte, con fácil acceso a SM Clark y al aeropuerto. Algunos señalan que el área inmediata puede resultar decadente con riesgo de pequeños robos, y ruido ocasional o una caminata ligeramente más larga de lo esperado.

Reseñas de huéspedes relacionadas

10

Akitsugu

2 abr 2023

·

Se alojó 4 noches

スタッフの対応も親切で、笑顔が気持ち良い。カジノへもウォーキングストリートへも約5分くらいでいいロケーションです。

10

Daniel

13 ago 2024

·

Se alojó 4 noches

Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.

10

Donald

9 sept 2025

·

Se alojó 2 noches

Easy GRAB location. Close to good food and shopping. Nice local atmosphere.

10

Fredrik

7 jul 2023

·

Se alojó 6 noches

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Sergiel

11 nov 2025

·

Se alojó 1 noche

Very easy check in and the room was great value for the quality and service. Lots of shops and places to eat close by and easy to get to SM Clark or the airport.

10

Gino

18 jun 2024

·

Se alojó 5 noches

Clean hotel. Good location to walking street and food.

8

David

3 feb 2026

·

Se alojó 4 noches

Fint och rent hotell. Vänlig personal. Gatan utanför och staden i allmänhet är vidrig do k. Mycket tiggare och ficktjuvar utanför. Jag blev utsatt för ett rånförsök. En totalt dekadent stad med sexturister och kriminalitet.

10

jamarquis

16 oct 2023

·

The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

10

Joycelyn Esther

15 jun 2025

·

Se alojó 1 noche

Near red light district, limited parking. All else are good.

10

Stefan

15 nov 2023

·

Se alojó 3 noches

i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante en el lugar y el desayuno ofrecen una buena relación calidad-precio para algunos huéspedes. Otros encontraron el desayuno grasiento y plantearon una preocupación sobre la higiene en el bar.

Reseñas de huéspedes relacionadas

10

Daniel

13 ago 2024

·

Se alojó 4 noches

Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.

10

Lennox A

23 sept 2025

·

Se alojó 2 noches

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

8

Vellie

29 ago 2023

·

Se alojó 3 noches

It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.

8

Jonathan

20 may 2023

·

Se alojó 11 noches

I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area. Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	36 US$
febrero	41 US$
marzo	40 US$
abril	39 US$
mayo	39 US$
junio	37 US$
julio	38 US$
agosto	37 US$
septiembre	37 US$
octubre	45 US$
noviembre	45 US$
diciembre	40 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $42
18 $42	19 $42	20 $39	21 $40	22 $42	23	24
25 $41	26 $40	27 $42	28 $42	29 $40	30 $43	31 $43

DO	LU	MA	MI	JU	VI	SA
1 $41	2 $41	3 $40	4 $40	5 $42	6 $40	7 $41
8 $42	9 $40	10 $41	11 $41	12	13 $59	14 $78
15 $40	16 $39	17 $40	18 $42	19 $40	20 $40	21 $40
22 $39	23 $42	24 $42	25 $39	26 $39	27 $42	28 $40
29 $39	30 $42

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Precios para SureStay Plus Hotel by Best Western AC LUXE Angeles City

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, 1 cama de matrimonio, no fumadores (Shower Only)

Habitación Deluxe, 1 cama de matrimonio grande, no fumadores (Shower Only)

Reseñas de los huéspedes sobre SureStay Plus Hotel by Best Western AC LUXE Angeles City

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas