Hilton Garden Inn Olive Branch, MS

Our room was late when we got there it was not ready we had to wait no coffe station I’m the lobby and you could hear everything in the other rooms!

Front desk young lady was super nice and bartender made the best mule! Thank you

Everything was great pool was a little cold

Nice restaurant.

We only stayed here for one night while traveling through but I really enjoyed our stay. The hotel is very organized and clean and we had a good night’s rest. They have a great indoor pool and common areas. The room has a big TV and everything looks newer. There isn’t free breakfast, though.

Was good and safe and clean room staff was excellent and the catfish dinner at the bar were amazing

We stayed at Hilton Garden Inn all the time, but this one was by far and away the best one we’ve ever experienced. The lobby was beautiful. The bar area was fantastic. The staff was great. The outdoor fire pits were lovely. And the parking area was well lit and very safe. Located just a few minutes off the freeway. It was super convenient as well.

Pet friendly although costly.

Squeaky bathroom door & the luggage carts sucked. Everything else gets a four out of five.

The atmosphere was nice and clean and quiet. the staff was friendly. the workout facility was impressive. overall i and my wife enjoyed our stay

Nice clean rooms

Room was very clean and staff very friendly.

Very busy with Prom and baseball players - all good. But the entry outside our room was dirty! Bathroom door wouldn’t stay open and there was hair in the bathtub drain.

The hallways and elevators were dirty. The sheets on the bed were filthy; guest services had to change my room. Additionally, there was no hot water in the second room.

Nice hotel very clean.

1st room was dirty, hair on bed spread, stained walls, dirty counters. Gave us new room, dirty walls, stained counters. The 3rd room they moved us to had stained walls. Stayed in 3 other Hilton's on this trip and all were great. Very disappointed.

Room had mold on ceiling in shower, went to stay at another hotel.

Everything was clean

Property needs to be thoroughly cleaned. Found a lot of hair in the bathroom, on the tables and floors! Additionally, the hallways were not vacuumed. Saw the same crumbs and food from when I checked in to when I left and I was there for two days

It was very clean and the room was in top shape.

The hallways and elevators were dirty. The sheets on the bed were filthy; guest services had to change my room. Additionally, there was no hot water in the second room.

The door to the room didn’t open unless extreme firm push was apppied. Room was tidied but had a damp smell. There was no hair dryer. When i asked the front deak for one to be brought to the room, the person said I would have to come to the front reception to get it.

Nice place to stay.

We only stayed here for one night while traveling through but I really enjoyed our stay. The hotel is very organized and clean and we had a good night’s rest. They have a great indoor pool and common areas. The room has a big TV and everything looks newer. There isn’t free breakfast, though.

Room was nice. People above us made a huge racket at 3:00 am waking us both up. Other than that stay was good.

A sign in the smoke filled lobby stated "Nonsmoking rooms available". Either mold or permanent black hair dye stained all walls of the tub. Toilet loose. I will say that the room was as clean as possible, as were sheets.

Staff were professional but not over friendly which is fine but didn’t seem like they cared if you were there or not. Room wasn’t very clean but it was ok. Bed was very uncomfortable and pillows also. Back ache as soon as I woke up.

Room and linens were dated, bed uncomfortable

It was a ok stay but u can hear everything from folks walking, talking, taking a bath. And the bathroom smell like raw sewage and it was to hot even tho it was cold outside that was to hot. Very uncomfortable to sleep. Would I stay again maybe not.

Everything was great, the staff was nice loved the room and bed was so comfortable...we will definitely be back...

Room was very clean and staff very friendly.

Very friendly staff. Awesome hotel. Will definitely stay again

Great service

When we arrived was told by the hotel they had overbooked, so we didnt get to stay in the one we had originally reserved.

Guest Rep Naomi heard my desires to be on the front side near the expressway side and without any hesitation she moved us to a room that made me feel comfortable and safe… Thanks😊

So i checked in and immediately the smell of pot was everywhere. The lady at check in was nice but a little confused about 3rd party reservations. I then proceeded to the bar/restaurant and i placed an order with an older women. She took my order and money and never offered me my change. When i mentioned it to her she just smiled and walked away to talk to im guessing regulars at the bar. I was told it would be ready in 15 minutes. I saw my food come up to the window but she was to busy so it just sat there till she decided to get up and tab her friends out, and the i was the only one left. I proceeded to my room and the pot smell just got stronger. In the hallway was a toilet plunger that was also still there when i checked out the next morning. The room smelled very moldy and the sheets and bedding were very wrinkled. The bathroom was ok but the towels were wrinkled up like the sheets which im going to assume is from them being thrown in a bin and left for awhile or not properly dried also could be why it smells moldy in the room. I have never gone to a hilton like this and probably will be only staying at Marriott at this point. One last thing i paid for breakfast but decided i didnt want anymore surprises so i left

Well kept facility everyone I encountered from checking in till check out were friendly and professional. I would not hesitate staying in again in the future.

It's always great that the property was extremely clean and well appointed but the staff was absolutely amazing. Great group of people with the best personalities. Make you feel like you're at home.

Staff was rude. Didn’t receive my points after staff switched my room.

We checked in on a Thursday and checked out on the following Tuesday and not once did our room get cleaned even after requesting on several occasions. We even had one front desk person get an attitude with us after asking for towels and requesting a refund. We asked for a manager to speak with, and the manager on site was off for the entire time we were there. The employees seem stressed and understaffed. We will be calling the manager for some sort of compensation since we never got our room cleaned management myself and hate leaving bad reviews, but I feel this is warranted.

This hotel was in a very convenient area. Central to just about everything. The staff were friendly. Breakfast was good. I will say that more handicap parking is needed near the entrances to the hotel.

Nice clean convent location

Loved the area, very clean and peaceful. Restaurants and shopping in walking distance. Only problem I had was the cold water to our shower. It wouldn’t get hot for anything, but the hotel was clean, guest service was very polite.

We stayed at Hilton Garden Inn all the time, but this one was by far and away the best one we’ve ever experienced. The lobby was beautiful. The bar area was fantastic. The staff was great. The outdoor fire pits were lovely. And the parking area was well lit and very safe. Located just a few minutes off the freeway. It was super convenient as well.

Nice hotel in a good area.

One of the better hotels in the Memphis area to stay in.

I loved that it was literally walkable to all the eateries- chilli's, ole charley's, wendy's, krystals, etc and walmart. and less than a quater mile away was a beautiful park that had a great trail for running each morning, along with mallards and lake views.

Awesome property. I love the convenience

was a convenient location.

Clean, friendly staff and great location.

Front desk young lady was super nice and bartender made the best mule! Thank you

The hotel is amazing and the staff was great but the restaurant was horrible. The food taste like off brand frozen food and the prices are crazy high for the quality.

I was pleasantly surprised by our stay at this hotel. The staff were courteous and helpful. I enjoyed the breakfast and some of the dinner options. We would stay again if in the area.

This hotel was in a very convenient area. Central to just about everything. The staff were friendly. Breakfast was good. I will say that more handicap parking is needed near the entrances to the hotel.

Everything was great with the exception of my room floor being slippery. Breakfast was wonderful.

We only stayed here for one night while traveling through but I really enjoyed our stay. The hotel is very organized and clean and we had a good night’s rest. They have a great indoor pool and common areas. The room has a big TV and everything looks newer. There isn’t free breakfast, though.

Overall the stay was great.. loved that breakfast was prepared at request.

Was good and safe and clean room staff was excellent and the catfish dinner at the bar were amazing

Breakfast is 15 per person. Overrated is an understatement.

Stay was great but was charged for dinner & tip. We didn’t order anything to eat at hotel.