SpringHill Suites by Marriott Wixom Novi

Overall a pleasant stay with a few minor hiccups We had a generally good experience at this hotel. The check-in process was incredibly fast and efficient, which we really appreciated. The building felt very modern and new, and the breakfast selection was excellent—we enjoyed everything offered. However, there were a couple of things that could be improved. As EV owners, we were a bit disappointed that the charging stations were not yet fully installed and operational. Also, while the room was nice, it wasn't spotless; we noticed some stains on the sofa. Our kids loved the pool, but it seemed like the chemical levels were a bit high. Unfortunately, my husband and daughter experienced some skin irritation and itchiness after swimming. Despite these points, it was a decent stay overall, and we’d consider returning once the facilities are fully ready!

Breakfast was fresh but doesn't start until 7am, parking was well lit and felt safe. However, we did have to wait almost two hours in the lobby at check in time because they didn't have a room ready for us and multiple other guests. Very frustrating.

The staff was always helpful

Room was very clean staff was very helpful

Beautiful smile - kind words from welcoming staff