Grand Oasis Palm - All inclusive
From
212 USD
/natt
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From
212 USD
/natt
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte kroppsbehandlinger og ansiktsbehandlinger. Liker du fritidsaktiviteter, har du her blant annet tilgang til et helsestudio og et utendørsbasseng.
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte kroppsbehandlinger og ansiktsbehandlinger. Liker du fritidsaktiviteter, har du her blant annet tilgang til et helsestudio og et utendørsbasseng.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtiginnsjekking og renseri-/vaskeritjenester. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Som gjest på Grand Oasis Palm - All Inclusive kan du innta et måltid på Los Agaves eller stikke innom snackbaren/delikatesseforretningen. Stedet har en strandbar, en bar i bassenget og 8 barer/lounger hvor du kan slappe av med noe forfriskende å drikke. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.30.
Rom
Føl deg som hjemme i et av de 514 gjesterommene, som har minibar og Flatskjerm-TV. Underholdningen er sikret med kabel-TV. Badene har dusj, toalettartikler (inkludert), og hårføner. Rommet har telefon, samt safe og strykejern/-brett.
Beliggenhet
I Cancun (Zona Hotelera) ligger Grand Oasis Palm - All Inclusive mindre enn en 15 minutters spasertur unna Langosta-stranden og Tortugas-stranden.
Hva finnes i nærheten
Nichupté-lagunen(0.1 miles)
Escénica Tower(0.2 miles)
Teatro de Cancún(0.3 miles)
Langosta-stranden(0.3 miles)
Tortugas-stranden(0.6 miles)
Las Perlas-stranden(0.7 miles)
Tortuga-stranden(1.2 miles)
Puerto Cancún Marina Town Center(1.2 miles)
Cancun golfbane ved Pok Ta Pok(2 miles)
Playa Ancha(2.1 miles)
Plaza Caracol kjøpesenter(2.5 miles)
Puerto Cancun golfbane(2.7 miles)
PlayCity Casino(3 miles)
Ceviche-plassen(3.1 miles)
Mercado Ki Huic(3.2 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(13.8 miles)
Tulum int. lufthavn (TQO)(109.8 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Barnepass
Turistinformasjon
Beliggenhet
Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Delstaten Quintana Roo, Mexico
Nichupté-lagunen (0.1 miles)
Escénica Tower (0.2 miles)
Teatro de Cancún (0.3 miles)
Langosta-stranden (0.3 miles)
Tortugas-stranden (0.6 miles)
Las Perlas-stranden (0.7 miles)
Romalternativer
4
Rom – standard (Limited View)
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenger
Sover 4
KlimaanleggEget badBarneseng(er) (gratis)
6
Rom – superior
2 Dobbeltsenger
Sover 3
301 ft²
KlimaanleggEget badBarneseng(er) (gratis)
5
Familiesuite
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenger
Sover 4
KlimaanleggEget badBarneseng(er) (gratis)
Gjesteomtaler av Grand Oasis Palm - All inclusive
7
Behagelig
basert på 3 005 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Grand Oasis Palm - All inclusive fremhever gjestene en rolig, barnevennlig strand og vennlig personale, men rapporterer gjentatte ganger om overfylling, lange køer og vanskeligheter med å reservere restauranter, i tillegg til varierende matkvalitet, utdaterte rom med vedlikeholdsutfordringer og sporadisk byggebråk.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
På Grand Oasis Palm - All inclusive fremhever gjestene en rolig, barnevennlig strand og vennlig personale, men rapporterer gjentatte ganger om overfylling, lange køer og vanskeligheter med å reservere restauranter, i tillegg til varierende matkvalitet, utdaterte rom med vedlikeholdsutfordringer og sporadisk byggebråk.
Folkemengder og begrenset sitteplass fører til venting ved buffeer, barer og stranden, og app-baserte reservasjoner til middag er ofte utilgjengelige. Romopplevelser varierer fra rene og komfortable til små, utdaterte og muggluktende, med periodiske problemer med AC og rørleggerarbeid, og sporadisk støy fra bygging. Tilbakemeldinger om maten spenner fra grei variasjon til repeterende eller kald, og noen gjester rapporterer om mageproblemer. Forvent et budsjettvennlig, livlig familiehotell med flott tilgang til stranden, men med kompromisser i komfort og konsistens.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Rolig strand og flere bassenger er satt pris på, men hotellet føles overfylt: lange køer i barene, få ledige solsenger og svært små heiser med venting. Noen områder var under bygging og fasilitetene for barn trenger vedlikehold.
Relaterte gjesteomtaler
8
Maria Elena
7. aug. 2025
·
Overnattet 5 netter
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
8
Christina
25. juli 2025
·
Overnattet 4 netter
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
8
Maria de Lourdes
15. juli 2024
·
Overnattet 4 netter
Common areas around the main pool were full people’s stuff due to there is nothing to sit
Common areas around the main pool were full people’s stuff due to there is nothing to sit
10
Elena
25. juli 2025
·
Overnattet 3 netter
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
8
Gerlene
20. juni 2025
·
Overnattet 5 netter
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
6
alicia
26. aug. 2025
·
Overnattet 5 netter
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
4
Pedro
23. feb. 2026
·
Overnattet 5 netter
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
8
Cesar
27. juli 2025
·
Overnattet 6 netter
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
4
Victor
6. feb. 2026
·
Overnattet 1 natt
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
8
ABEL
9. juni 2025
·
Overnattet 4 netter
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renholdet er inkonsekvent: noen rapporterer om plettfrie rom og velholdte områder, mens andre bemerker skitne eller muggluktende rom, mugg, rustne inventarer og basseng- eller fellesbad som trenger hyppigere rengjøring.
Relaterte gjesteomtaler
2
Silvia
26. juni 2025
·
Overnattet 7 netter
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
10
Vikash
28. mai 2025
·
Overnattet 7 netter
Cleaned and good food
Cleaned and good food
10
Joanna
19. juli 2025
·
Overnattet 5 netter
Not berry clean
Not berry clean
4
Marlyn
7. nov. 2025
·
Overnattet 4 netter
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
4
Samina
23. aug. 2025
·
Overnattet 7 netter
Dirty
Dirty
10
Hilda Yaneth
7. nov. 2025
·
Overnattet 4 netter
A todo momento me.mantenian la.abitacion aseada
A todo momento me.mantenian la.abitacion aseada
2
Allison
6. okt. 2025
·
Overnattet 1 natt
The food was terrible and the pool area was never cleaned while there. It was disgusting.
The food was terrible and the pool area was never cleaned while there. It was disgusting.
2
Oluwaseun
21. sep. 2025
·
Overnattet 3 netter
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
2
Isabel Cristina
4. des. 2025
·
Overnattet 7 netter
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
8
Veronica
15. juli 2025
·
Overnattet 4 netter
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene varierer fra enkle til romslige familierom; mange nevner utdatert innredning, tynne vegger, mugglukt og vedlikeholdsproblemer med AC, rørleggerarbeid, dusjer eller vanntrykk, i tillegg til sporadisk byggebråk. Noen fant sengene komfortable og utsikten behagelig.
Relaterte gjesteomtaler
10
Stephanie
13. juli 2025
·
Overnattet 6 netter
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
8
garry
10. mars 2026
·
Overnattet 7 netter
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
6
hazael navarro
16. nov. 2025
·
Overnattet 7 netter
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
8
Javier jathsim Evangelista
15. aug. 2025
·
Overnattet 4 netter
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
8
puneet
30. juli 2025
·
Overnattet 2 netter
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
6
BOBBY
11. mars 2025
·
Overnattet 2 netter
Good location, average food options, average service. Rooms are small and need upgrade!
Good location, average food options, average service. Rooms are small and need upgrade!
8
Kayla
22. feb. 2025
·
Overnattet 5 netter
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
8
Yordanis Echevarria
21. juni 2025
·
Overnattet 7 netter
Bueno pero no recomiendo las habitaciones muy pequeñas
Bueno pero no recomiendo las habitaciones muy pequeñas
6
patricija rafaela
26. aug. 2024
·
Overnattet 6 netter
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
2
Isabel Cristina
4. des. 2025
·
Overnattet 7 netter
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet er ofte vennlig og hjelpsomt, men innsjekkingen kan være treg med lange køer, og svarene på henvendelser varierer. Mange gjester mislikte pågående salgsfremstøt eller timeshare-tilbud og forvirring rundt app-baserte reservasjoner og inkluderinger.
Relaterte gjesteomtaler
8
Christina
25. juli 2025
·
Overnattet 4 netter
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
2
GINO PORFIRIO
3. juli 2025
·
Overnattet 2 netter
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
2
June
17. juni 2025
·
Overnattet 1 natt
Waited in line for an hour to check in
Waited in line for an hour to check in
4
Monica
15. sep. 2025
·
Overnattet 4 netter
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
6
JAMIE
20. sep. 2025
·
Overnattet 4 netter
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
10
Ray
20. mai 2024
·
Overnattet 7 netter
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
10
Elmer Eric
22. mai 2025
·
Overnattet 7 netter
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
10
Jazmin de los Angeles López
11. des. 2025
·
Overnattet 2 netter
Excelente servicio
Excelente servicio
2
Gillian
1. des. 2025
·
Overnattet 3 netter
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
4
Czarina
4. aug. 2025
·
Overnattet 4 netter
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet for familier med rolig vann, lett tilgang til stranden og nærhet til Isla Mujeres-fergen, busser og drosjer. Naturskjønt område, men begrenset avstand for strandturer rapportert av noen.
Relaterte gjesteomtaler
10
Ellen
28. jan. 2024
·
Overnattet 4 netter
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
4
Mario
24. aug. 2024
·
Overnattet 5 netter
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
8
Mariana
26. feb. 2025
·
Overnattet 5 netter
Very close to the ferry for Isla Mujeres
Very close to the ferry for Isla Mujeres
10
Jonathon
5. mars 2024
·
Overnattet 9 netter
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
8
Holette
11. aug. 2025
·
Overnattet 4 netter
Everything was so close even the beach, I like that.
Everything was so close even the beach, I like that.
10
Rosario
13. aug. 2025
·
Overnattet 6 netter
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
10
Migeul
23. jan. 2025
·
Overnattet 2 netter
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
8
HECTOR
30. apr. 2024
·
Overnattet 5 netter
La ubicación, playa y albercas muy buenas.
La ubicación, playa y albercas muy buenas.
10
Paulique
6. juli 2025
·
Overnattet 4 netter
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
10
Roberto
31. des. 2023
·
Overnattet 3 netter
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Tilbakemeldinger om maten er blandet: noen likte visse restauranter og variasjonen, men mange fant buffeene repeterende, kalde eller smakløse, med lange ventetider og vanskeligheter med å sikre reservasjoner via appen. Noen gjester rapporterte om mageproblemer.
Relaterte gjesteomtaler
6
Ruben
22. apr. 2025
·
Overnattet 3 netter
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
6
Iryna
9. aug. 2025
·
Overnattet 5 netter
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
4
julia
24. juli 2025
·
Overnattet 5 netter
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
4
Mathew
7. des. 2025
·
Overnattet 1 natt
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
4
Kathryn
4. apr. 2024
·
Overnattet 4 netter
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
6
Mario Alberto
8. jan. 2026
·
Overnattet 2 netter
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
10
Rodrigo Ramirez
8. okt. 2025
·
Overnattet 4 netter
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
4
Shannon
24. juni 2025
·
Overnattet 3 netter
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
4
Victor
6. feb. 2026
·
Overnattet 1 natt
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
2
Isai
10. aug. 2024
·
Overnattet 4 netter
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
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KI-generert oppsummering basert på nylige gjesteomtaler
10
JORGE ALEJANDRO
11. aug. 2026
·
Overnattet 2 netter
Gracias a todos por sus atenciones
Gracias a todos por sus atenciones
8
julia
3. aug. 2026
·
Overnattet 5 netter
En los 5 días q estuvimos no nos cambiaron las sábanas de las camas😔
En los 5 días q estuvimos no nos cambiaron las sábanas de las camas😔
8
Jorge
31. juli 2026
·
Overnattet 4 netter
Algo tan primordial como las camas no me parecieron tan limpias, tenían un olor a humedad, No me agradó el servicio de su app para hacer las reservaciones de los restaurantes donde vas a comer y cenar, ya que difícilmente podía hacer reservación, de toda mi estancia solamente pude realizar dos reservaciones contando que tendría que haber sido cinco para cena y cinco Para comida y muy apenas sólo pude para una cena y para una comida. La comida del buffet no es mala, sin embargo tampoco se me hace la mejor. Y en el caso de hoteles.com, no me dio la opción para poder acceder a todos los restaurantes del hotel entonces sólo podía entrar a menos de la mitad de ellos. En cuanto a las bebidas la mayoría eran licores, whisky, tequilas y demás botellas baratas Doy cuatro estrellas ya que no estuvo del todo mal sin embargo por un precio similar pude haber conseguido algo de mucha mejor calidad, y algunas personas del personal de restaurantes eran algo cortantes y hasta groseras
Algo tan primordial como las camas no me parecieron tan limpias, tenían un olor a humedad, No me agradó el servicio de su app para hacer las reservaciones de los restaurantes donde vas a comer y cenar, ya que difícilmente podía hacer reservación, de toda mi estancia solamente pude realizar dos reservaciones contando que tendría que haber sido cinco para cena y cinco Para comida y muy apenas sólo pude para una cena y para una comida. La comida del buffet no es mala, sin embargo tampoco se me hace la mejor. Y en el caso de hoteles.com, no me dio la opción para poder acceder a todos los restaurantes del hotel entonces sólo podía entrar a menos de la mitad de ellos. En cuanto a las bebidas la mayoría eran licores, whisky, tequilas y demás botellas baratas Doy cuatro estrellas ya que no estuvo del todo mal sin embargo por un precio similar pude haber conseguido algo de mucha mejor calidad, y algunas personas del personal de restaurantes eran algo cortantes y hasta groseras
4
Adrián
14. juli 2026
·
Overnattet 3 netter
La habitación estaba limpia Pero el personal es poco atento hace muchas diferencias entre los huéspedes de la misma categoría dependiendo de la propina que recibe Las filas para poder desayunar almorzar o cenar son de hasta dos horas y la comida es de muy mala calidad muy repetitiva y un sabor poco agradable al gusto
La habitación estaba limpia Pero el personal es poco atento hace muchas diferencias entre los huéspedes de la misma categoría dependiendo de la propina que recibe Las filas para poder desayunar almorzar o cenar son de hasta dos horas y la comida es de muy mala calidad muy repetitiva y un sabor poco agradable al gusto
2
Renata de Lourdes
2. juli 2026
·
Overnattet 4 netter
Infraestructura vieja comida mala tragos baratos atención pésima cobran de todo ascensores fregados
Infraestructura vieja comida mala tragos baratos atención pésima cobran de todo ascensores fregados
Eiendommens policyer
Innsjekkingsinstrukser
Alt du trenger å vite for en problemfri innsjekk.
Innsjekking
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Fra 15:00 til 00:00
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Kjekt å vite
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
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Priser i USD for 2 gjester oppdateres daglig.
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- 2026-12-01: 209.43742794799806USD
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- 2026-12-03: 201.25899681625367USD
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En resepsjonist vil ta imot gjestene ved ankomst. Kredittkortet som ble brukt til å bestille oppholdet, må fremvises av kortinnehaveren ved innsjekking sammen med legitimasjon med bilde. Eventuelle andre løsninger må avtales med overnattingsstedet før ankomst.Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. I vårferieperioden må gjestene være minst 25 år eller eldre for å sjekke inn. Overnattingsstedet krever at gjester under 25 år blir ledsaget av en foresatt eller forelder.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Du må betale følgende refunderbart innskudd.
Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Minimumsalder for innsjekking under springbreak er 25 år
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar debetkort og kontanter
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- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Cleaning and Health Protocols (Oasis Hotels)
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Opptil 2 barn som er 12 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Inkludert wi-fi i fellesområdene er til bruk på maks. 2 enheter.
- Det er mulig å betale uten kontanter.
- Kontaktfri utsjekking er tilgjengelig.
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Barnepass
Turistinformasjon
Tjenester
Turistinformasjon
Barnepass
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Massasje
Spa- og velværesenter
Barneklubb
Beach Sun Loungers
Snack Bar/Deli
Aktiviteter
Svømmebasseng
Privat strand
Hage
Strand
Biljard
Lekeplass
Barnebasseng
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Parking Onsite
Internett
Wi-fi