Grand Oasis Palm - All inclusive
From
US$ 212
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 212
/noite
Sobre este alojamento
Relaxe no spa de serviço completo, que oferece tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará um health club e uma piscina exterior.
Comodidades
Relaxe no spa de serviço completo, que oferece tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará um health club e uma piscina exterior.
Comodidades para negócios
As principais comodidades incluem um business center, Check-in rápido e um serviço de limpeza a seco. Há estacionamento grátis no local.
Restaurante
Para recarregar baterias, venha até ao restaurante Los Agaves dGrand Oasis Palm - All Inclusive, ou dê um salto até snack-bar/pastelaria. Quando a sede apertar, dirija-se ao bar de praia, ao bar à beira da piscina ou a um dos 8 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 10:30.
Quartos
Sinta-se em casa num dos 514 quartos, com um minibar e um televisor de ecrã plano. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de ferros/tábuas de engomar.
Localização
Em Cancún (Zona Hotelera), Grand Oasis Palm - All Inclusive ficará a 15 minutos a pé de Playa Langosta e de Playa Tortugas.
O que há nas proximidades
Lagoa Nichupté(0.1 milhas)
Torre Escénica(0.2 milhas)
Teatro de Cancún(0.3 milhas)
Playa Langosta(0.3 milhas)
Playa Tortugas(0.6 milhas)
Playa Las Perlas(0.7 milhas)
Playa Tortuga(1.2 milhas)
Puerto Cancún Marina Town Center(1.2 milhas)
Cancún Golf Club at Pok Ta Pok(2 milhas)
Praia Ancha(2.1 milhas)
Plaza Caracol(2.5 milhas)
Puerto Cancun Golf Course(2.7 milhas)
Cassino PlayCity(3 milhas)
Plaza Ceviche(3.1 milhas)
Mercado Ki Huic(3.2 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(13.8 milhas)
Aeroporto Internacional de Tulum (TQO)(109.8 milhas)
Localização
Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.1 milhas)
Torre Escénica (0.2 milhas)
Teatro de Cancún (0.3 milhas)
Playa Langosta (0.3 milhas)
Playa Tortugas (0.6 milhas)
Playa Las Perlas (0.7 milhas)
Opções de quartos
4
Quarto Standard (Limited View)
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
6
Quarto Superior
2 Camas De Casal
Dormidas 3
301 ft²
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
5
Suite Familiar
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 4
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
Avaliações dos hóspedes sobre Grand Oasis Palm - All inclusive
7
Agradável
Com base em 3.005 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Grand Oasis Palm - Tudo incluído, os hóspedes destacam uma praia tranquila e ideal para crianças, além de funcionários simpáticos. No entanto, relatam repetidamente superlotação, filas longas e dificuldade em reservar restaurantes, juntamente com qualidade da comida variável, quartos antigos com problemas de manutenção e ruído de construção ocasional.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
O que pensam os hóspedes
No Grand Oasis Palm - Tudo incluído, os hóspedes destacam uma praia tranquila e ideal para crianças, além de funcionários simpáticos. No entanto, relatam repetidamente superlotação, filas longas e dificuldade em reservar restaurantes, juntamente com qualidade da comida variável, quartos antigos com problemas de manutenção e ruído de construção ocasional.
Multidões e assentos limitados levam a esperas em buffets, bares e na praia, e as reservas de jantar pelo aplicativo são frequentemente indisponíveis. As experiências nos quartos variam de limpos e confortáveis a pequenos, antigos e com cheiro de mofo, com ar condicionado e problemas de encanamento intermitentes, e ruído ocasional de construção. O feedback sobre a comida varia de variedade decente a repetitiva ou fria, e alguns hóspedes relatam problemas de estômago. Espere um resort familiar econômico e animado, com ótimo acesso à praia, mas com concessões em conforto e consistência.
Instalações
Limpeza
Quartos
Serviço
Localização
Restaurante
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A praia tranquila e as várias piscinas são apreciadas, mas a propriedade parece superlotada: longas filas nos bares, espreguiçadeiras escassas e elevadores muito pequenos com esperas. Algumas áreas estavam em construção e as instalações para crianças precisam de manutenção.
Avaliações dos hóspedes relacionadas
8
Maria Elena
7 de ago. de 2025
·
A estadia foi de 5 noites
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
8
Christina
25 de jul. de 2025
·
A estadia foi de 4 noites
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
8
Maria de Lourdes
15 de jul. de 2024
·
A estadia foi de 4 noites
Common areas around the main pool were full people’s stuff due to there is nothing to sit
Common areas around the main pool were full people’s stuff due to there is nothing to sit
10
Elena
25 de jul. de 2025
·
A estadia foi de 3 noites
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
8
Gerlene
20 de jun. de 2025
·
A estadia foi de 5 noites
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
6
alicia
26 de ago. de 2025
·
A estadia foi de 5 noites
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
4
Pedro
23 de fev. de 2026
·
A estadia foi de 5 noites
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
8
Cesar
27 de jul. de 2025
·
A estadia foi de 6 noites
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
4
Victor
6 de fev. de 2026
·
A estadia foi de 1 noite
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
8
ABEL
9 de jun. de 2025
·
A estadia foi de 4 noites
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: alguns relatam quartos impecáveis e terrenos bem cuidados, enquanto outros observam quartos sujos ou com cheiro de mofo, mofo, acessórios enferrujados e banheiros de piscina ou públicos que precisam de limpeza mais frequente.
Avaliações dos hóspedes relacionadas
2
Silvia
26 de jun. de 2025
·
A estadia foi de 7 noites
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
10
Vikash
28 de mai. de 2025
·
A estadia foi de 7 noites
Cleaned and good food
Cleaned and good food
10
Joanna
19 de jul. de 2025
·
A estadia foi de 5 noites
Not berry clean
Not berry clean
4
Marlyn
7 de nov. de 2025
·
A estadia foi de 4 noites
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
4
Samina
23 de ago. de 2025
·
A estadia foi de 7 noites
Dirty
Dirty
10
Hilda Yaneth
7 de nov. de 2025
·
A estadia foi de 4 noites
A todo momento me.mantenian la.abitacion aseada
A todo momento me.mantenian la.abitacion aseada
2
Allison
6 de out. de 2025
·
A estadia foi de 1 noite
The food was terrible and the pool area was never cleaned while there. It was disgusting.
The food was terrible and the pool area was never cleaned while there. It was disgusting.
2
Oluwaseun
21 de set. de 2025
·
A estadia foi de 3 noites
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
2
Isabel Cristina
4 de dez. de 2025
·
A estadia foi de 7 noites
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
8
Veronica
15 de jul. de 2025
·
A estadia foi de 4 noites
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de básicos a suítes familiares espaçosas; muitos mencionam decoração datada, paredes finas, cheiro de mofo e problemas de manutenção com ar condicionado, encanamento, chuveiros ou pressão da água, além de ruído de construção ocasional. Alguns acharam as camas confortáveis e as vistas agradáveis.
Avaliações dos hóspedes relacionadas
10
Stephanie
13 de jul. de 2025
·
A estadia foi de 6 noites
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
8
garry
10 de mar. de 2026
·
A estadia foi de 7 noites
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
6
hazael navarro
16 de nov. de 2025
·
A estadia foi de 7 noites
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
8
Javier jathsim Evangelista
15 de ago. de 2025
·
A estadia foi de 4 noites
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
8
puneet
30 de jul. de 2025
·
A estadia foi de 2 noites
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
6
BOBBY
11 de mar. de 2025
·
A estadia foi de 2 noites
Good location, average food options, average service. Rooms are small and need upgrade!
Good location, average food options, average service. Rooms are small and need upgrade!
8
Kayla
22 de fev. de 2025
·
A estadia foi de 5 noites
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
8
Yordanis Echevarria
21 de jun. de 2025
·
A estadia foi de 7 noites
Bueno pero no recomiendo las habitaciones muy pequeñas
Bueno pero no recomiendo las habitaciones muy pequeñas
6
patricija rafaela
26 de ago. de 2024
·
A estadia foi de 6 noites
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
2
Isabel Cristina
4 de dez. de 2025
·
A estadia foi de 7 noites
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente simpática e prestativa, mas o check-in pode ser lento com longas filas, e as respostas aos problemas variam. Muitos hóspedes não gostaram de ofertas persistentes de vendas ou timeshare e da confusão em torno das reservas e inclusões baseadas em aplicativos.
Avaliações dos hóspedes relacionadas
8
Christina
25 de jul. de 2025
·
A estadia foi de 4 noites
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
2
GINO PORFIRIO
3 de jul. de 2025
·
A estadia foi de 2 noites
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
2
June
17 de jun. de 2025
·
A estadia foi de 1 noite
Waited in line for an hour to check in
Waited in line for an hour to check in
4
Monica
15 de set. de 2025
·
A estadia foi de 4 noites
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
6
JAMIE
20 de set. de 2025
·
A estadia foi de 4 noites
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
10
Ray
20 de mai. de 2024
·
A estadia foi de 7 noites
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
10
Elmer Eric
22 de mai. de 2025
·
A estadia foi de 7 noites
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
10
Jazmin de los Angeles López
11 de dez. de 2025
·
A estadia foi de 2 noites
Excelente servicio
Excelente servicio
2
Gillian
1 de dez. de 2025
·
A estadia foi de 3 noites
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
4
Czarina
4 de ago. de 2025
·
A estadia foi de 4 noites
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização conveniente para famílias com águas calmas, fácil acesso à praia e proximidade da balsa para Isla Mujeres, ônibus e táxis. Cenário pitoresco, mas alguns relataram distância limitada para caminhadas na praia.
Avaliações dos hóspedes relacionadas
10
Ellen
28 de jan. de 2024
·
A estadia foi de 4 noites
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
4
Mario
24 de ago. de 2024
·
A estadia foi de 5 noites
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
8
Mariana
26 de fev. de 2025
·
A estadia foi de 5 noites
Very close to the ferry for Isla Mujeres
Very close to the ferry for Isla Mujeres
10
Jonathon
5 de mar. de 2024
·
A estadia foi de 9 noites
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
8
Holette
11 de ago. de 2025
·
A estadia foi de 4 noites
Everything was so close even the beach, I like that.
Everything was so close even the beach, I like that.
10
Rosario
13 de ago. de 2025
·
A estadia foi de 6 noites
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
10
Migeul
23 de jan. de 2025
·
A estadia foi de 2 noites
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
8
HECTOR
30 de abr. de 2024
·
A estadia foi de 5 noites
La ubicación, playa y albercas muy buenas.
La ubicación, playa y albercas muy buenas.
10
Paulique
6 de jul. de 2025
·
A estadia foi de 4 noites
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
10
Roberto
31 de dez. de 2023
·
A estadia foi de 3 noites
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é misto: alguns apreciaram certos restaurantes e variedade, mas muitos acharam os buffets repetitivos, frios ou sem graça, com longas esperas e dificuldade em garantir reservas pelo aplicativo. Alguns hóspedes relataram problemas de estômago.
Avaliações dos hóspedes relacionadas
6
Ruben
22 de abr. de 2025
·
A estadia foi de 3 noites
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
6
Iryna
9 de ago. de 2025
·
A estadia foi de 5 noites
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
4
julia
24 de jul. de 2025
·
A estadia foi de 5 noites
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
4
Mathew
7 de dez. de 2025
·
A estadia foi de 1 noite
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
4
Kathryn
4 de abr. de 2024
·
A estadia foi de 4 noites
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
6
Mario Alberto
8 de jan. de 2026
·
A estadia foi de 2 noites
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
10
Rodrigo Ramirez
8 de out. de 2025
·
A estadia foi de 4 noites
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
4
Shannon
24 de jun. de 2025
·
A estadia foi de 3 noites
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
4
Victor
6 de fev. de 2026
·
A estadia foi de 1 noite
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
2
Isai
10 de ago. de 2024
·
A estadia foi de 4 noites
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Rodrigo
26 de fev. de 2026
·
A estadia foi de 7 noites
Quarto
Quarto
4
Pedro
23 de fev. de 2026
·
A estadia foi de 5 noites
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
10
Gisebel da Silva Santos
27 de mar. de 2025
·
A estadia foi de 4 noites
Hotel e funcionários maravilhosos, todos sempre dispostos a ajudar e tornar a sua viagem incrível.
Hotel e funcionários maravilhosos, todos sempre dispostos a ajudar e tornar a sua viagem incrível.
10
Alma Delia Brito
26 de out. de 2024
·
A estadia foi de 4 noites
excelente
excelente
8
jesus manuel
10 de set. de 2024
·
A estadia foi de 5 noites
Exelente
Exelente
Políticas da propriedade
Instruções de check-in
Tudo o que precisa de saber para um check-in tranquilo.
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Caução
Para esta propriedade, terá de pagar a seguinte caução totalmente reembolsável.
É bom saber
Políticas adicionais e informações sobre esta propriedade.
Extras opcionais
Serviços adicionais pagos que pode solicitar.
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-16: 169.8528966677246USD
- 2026-10-17: 172.1006686677246USD
- 2026-10-18: 169.8528966677246USD
- 2026-10-19: 170.9767826677246USD
- 2026-10-20: 168.7290106677246USD
- 2026-10-21: 168.7290106677246USD
- 2026-10-22: 168.7290106677246USD
- 2026-10-23: 168.7290106677246USD
- 2026-10-24: 168.7290106677246USD
- 2026-10-25: 168.7290106677246USD
- 2026-10-26: 169.8528966677246USD
- 2026-10-27: 168.7290106677246USD
- 2026-10-28: 169.8528966677246USD
- 2026-10-29: 170.9767826677246USD
- 2026-10-30: 168.7290106677246USD
- 2026-10-31: 166.66828433120727USD
- 2026-11-01: 194.1848502166748USD
- 2026-11-02: 194.51359921905515USD
- 2026-11-03: 194.1848502166748USD
- 2026-11-04: 194.518469574646USD
- 2026-11-05: 189.713280713562USD
- 2026-11-06: 194.72443073889158USD
- 2026-11-07: 194.51359921905515USD
- 2026-11-08: 194.518469574646USD
- 2026-11-09: 189.06600359588623USD
- 2026-11-10: 189.4634349015808USD
- 2026-11-11: 194.518469574646USD
- 2026-11-12: 189.06600359588623USD
- 2026-11-13: 194.518469574646USD
- 2026-11-14: 188.97377552416992USD
- 2026-11-15: 194.92979168325806USD
- 2026-11-16: 194.91979373498535USD
- 2026-11-17: 194.91979373498535USD
- 2026-11-18: 189.06600359588623USD
- 2026-11-19: 211.49872425408935USD
- 2026-11-20: 211.49872425408935USD
- 2026-11-21: 206.85182194970702USD
- 2026-11-22: 209.50006065307616USD
- 2026-11-23: 194.518469574646USD
- 2026-11-24: 211.49872425408935USD
- 2026-11-25: 206.9411346677246USD
- 2026-11-26: 209.50006065307616USD
- 2026-11-27: 194.92238325503538USD
- 2026-11-28: 211.49872425408935USD
- 2026-11-29: 208.0650206677246USD
- 2026-11-30: 206.9411346677246USD
- 2026-12-01: 209.50006065307616USD
- 2026-12-02: 209.50006065307616USD
- 2026-12-03: 201.31918374423216USD
- 2026-12-04: 211.49872425408935USD
- 2026-12-05: 211.49872425408935USD
- 2026-12-06: 206.05236336895751USD
- 2026-12-07: 206.85182194970702USD
- 2026-12-08: 206.85182194970702USD
- 2026-12-09: 211.49872425408935USD
- 2026-12-10: 208.98030453601072USD
- 2026-12-11: 205.8172486677246USD
- 2026-12-12: 207.9057737592163USD
- 2026-12-13: 201.31918374423216USD
- 2026-12-14: 206.9411346677246USD
- 2026-12-15: 203.1814945378418USD
- 2026-12-16: 202.76058606030273USD
Os funcionários da receção irão receber os clientes à chegada. O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Durante as férias da Páscoa, os clientes deverão ter 25 anos ou mais para poderem efetuar o check-in. O estabelecimento exige que os clientes com menos de 25 anos estejam acompanhados pelo responsável legal ou pelos pais.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 25 anos
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Cleaning and Health Protocols (Oasis Hotels).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 12 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- As áreas públicas dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 2).
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-out sem contacto.
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Instalações para banquetes
Cofre
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Clube para crianças
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Bilhar
Parque infantil
Piscina para crianças
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi