B&B Hotel Neuss

The room was nice on the surface but our window didn't open and one of the beds had crumbs in it. I appreciate we checked in late, however the check-in process was very drawn out and laborious and it took us at least 15 minutes to do so because of all the unnecessary questions. We appreciateed parking but didn't know how to pay for it or if we even needed to. Didn't have breakfast so cannot comment there.

Check-In zu Beginn etwas verwirrend sonst gut

No reception staff late evening. Had to check in using terminal which was not working, ended up having to call emergency number.

L’hotel è situato a Neuss e non a Düsseldorf; tuttavia è ben collegato grazie alla vicinanza della fermata della metropolitana (in superficie in quella zona), che consente di raggiungere la stazione centrale di Düsseldorf in circa 20 minuti. Tra gli aspetti negativi segnalo la presenza della moquette sia nei corridoi sia in camera, che appariva polverosa e con un evidente odore di polvere. La camera era piuttosto piccola per tre persone. La colazione è discreta ma nella media, con scelta limitata e presenza di prodotti confezionati di qualità modesta. La reception chiude alle 20:00; il check-in automatico è disponibile ma le istruzioni non sono risultate immediatamente chiare. Inoltre, la pulizia della camera non viene effettuata automaticamente il giorno successivo, ma solo su richiesta tramite app, informazione che dovrebbe essere comunicata in modo più evidente. Nel complesso, l’esperienza non è stata all’altezza delle aspettative per una struttura appartenente a una catena così diffusa.

Very good the automatic check in machine

Alle Bereiche und das Zimmer in sehr gutem Zustand, freundliche Zimmereinrichtung. Ansprechendes Frühstück. Negativ, dass es im Bad keine Ablagemöglichkeiten gibt und dass der Hotelparkplatz nicht ausreicht (musste abseits im Schlamm parken).

Alles prima, direkt vor der Tür ist die S-Bahn bzw. die U-75. Parkplatz kostenlos gehört zum Hotel dazu.

Really easy to get to. Check in process really easy - don't need to worry about reception opening times. U-Bahn stop outside the door. Parking at the rear of the hotel.

Parking en très mauvais etat

Das Hotel ist preiswert und gut. Es sind (einige) Parkplätze verfügbar, die allerdings 8 Euro pro Nacht kosten. Direkt neben dem Hotel befindet sich ein unbefestigter Platz, auf dem man kostenlos parken kann. Bei Regenwetter ist es eine matschige Angelegenheit. Es gab ein Problem, dass das Fenster nicht geschlossen werden konnte. Es regnete stark. An Samstag nach 12 Uhr ist die Rezeption nicht besetzt. Ein Anruf bei der an der Rezeption ausgehängten Notfallnummer war erfolgreich. Innerhalb von wenigen Minuten kümmerte sich ein Mitarbeiter um die Behebung des Schadens. Sehr gut!! Ein Problem macht der Zugang zum Hotel außerhalb der Öffnungszeiten der Rezeption. Die Eingabe des Zugangscode in das Zahlenfeld führte oftmals nicht dazu, das sich die Tür öffnet. Gibt man die Zahlen zu schnell ein oder zu langsam = die Tür bleibt zu. Hier muss nachgebessert werden!! Das ist frustrierend! Die Eingabe des gleichen Zugangscode an der Zimmertür funktioniert.

The rooms were not always cleaned during the stay, even when it was requested. Some staff only spoke German, which is a little strange when 75% of guests were foreign. Staff was generally nice and helpful. Breakfast was basic but as expected in this type of hotel. Hotel was in very good condition.

Accommodatie was schoon en netjes

I actually loved everything. Friendly and helpful staff, clean room, lots of space.

Top,neu und sauber

Es war OK. Mein Zimmer war zweckmäßig. Viele Steckdosen. Der Teppichboden könnte mal gereinigt werden und Ecken im Bad, die langsam beginnen zu schimmeln. Mein Fenster ließ sich nur kippen. Die Klimaanlage war recht laut. Das Zimmer war mit 100€ ohne Frühstück sehr teuer. Das passte nicht zusammen. Der Parkplatz war noch kostenlos, wird aber wohl auch bald kostenpflichtig. Das Frühstück ist für 10€ richtig gut. Übernachten werde ich nur noch zu einem anderen Preis.

Cute little hotel. Very basic, but super clean and location is convenient. The room was small and only had the basics (no fridge or coffee maker). That said, the bed was comfortable, I could easily adjust the temperature, it was very quiet (and hotel was full). And the shower pressure was very good. I will definitely consider staying there on my next visit to Düsseldorf. The value for the money was excellent.

It is easy to get there and the staff was very friendly and helpful but the room wasn't clean enough. The carpet was sandy

Bettdecke war schmutzig. Wände hatten Flecken. Personal freundlich. Frühstück, gutes Angebot

대체적으로만족하지만 수건과침구에먼지가 많았다.

die Unterkunft ist modern, puristisch und sehr einfach und ausreichend zum Übernachten. Parkplätze sind auf der Strasse, rückseitig oder auf dem hauseigenen Parkplatz vorhanden. die Zimmer sind sauber und das fast nicht vorhandene Personal sehr freundlich und zuvorkommend. mein Zimmer hatte einen eigenartigen Geruch, der mit Airfreshener und nonstop Lüften reguliert werden konnte. allerdings ist der Strassenlärm schon sehr dominierend. alles in allem eine gute Wahl, jedoch nicht noch einmal.

Preis-Leistung top! Vor allem sehr gute Dämmung gegen Lärm. U Bahn direkt vor der Tür mit 25 min fahrt zur Kö.

Umgebung ist durch die Strasse und Schienen sehe laut. Zimmer ist sauber und sonst alles gut danke

L’hotel è situato a Neuss e non a Düsseldorf; tuttavia è ben collegato grazie alla vicinanza della fermata della metropolitana (in superficie in quella zona), che consente di raggiungere la stazione centrale di Düsseldorf in circa 20 minuti. Tra gli aspetti negativi segnalo la presenza della moquette sia nei corridoi sia in camera, che appariva polverosa e con un evidente odore di polvere. La camera era piuttosto piccola per tre persone. La colazione è discreta ma nella media, con scelta limitata e presenza di prodotti confezionati di qualità modesta. La reception chiude alle 20:00; il check-in automatico è disponibile ma le istruzioni non sono risultate immediatamente chiare. Inoltre, la pulizia della camera non viene effettuata automaticamente il giorno successivo, ma solo su richiesta tramite app, informazione che dovrebbe essere comunicata in modo più evidente. Nel complesso, l’esperienza non è stata all’altezza delle aspettative per una struttura appartenente a una catena così diffusa.

Goed hotel! Heel tevreden. Alleen wat zijn de bedden smal en kort en de dekens al helemaal veel te smal en te kort!

Good off city location hotel with the ubahn stop right outside plus a mcdonalds for emergency food & drink. Free parking, easy access & hotel check in, quick no check out departure. Rooms are quite basic but clean and comfortable. Noise level was not great with other guests making noise and children running round, the thudding noises can be very annoying. Otherwise a comfortable stay with excellent access to dusseldorf city centre.

Klima Anlage roch komisch und das Kissen nach Schweiß

Check-in ging snel en vriendeliijk personeel. Parkeren achter het hotel. In onze kamer kon het raam niet open, was op slot met een sleutel en de airco deed het niet en kon ook niet zelf worden bediend

Cute little hotel. Very basic, but super clean and location is convenient. The room was small and only had the basics (no fridge or coffee maker). That said, the bed was comfortable, I could easily adjust the temperature, it was very quiet (and hotel was full). And the shower pressure was very good. I will definitely consider staying there on my next visit to Düsseldorf. The value for the money was excellent.

Zimmer im EG direkt an der Straße

die Unterkunft ist modern, puristisch und sehr einfach und ausreichend zum Übernachten. Parkplätze sind auf der Strasse, rückseitig oder auf dem hauseigenen Parkplatz vorhanden. die Zimmer sind sauber und das fast nicht vorhandene Personal sehr freundlich und zuvorkommend. mein Zimmer hatte einen eigenartigen Geruch, der mit Airfreshener und nonstop Lüften reguliert werden konnte. allerdings ist der Strassenlärm schon sehr dominierend. alles in allem eine gute Wahl, jedoch nicht noch einmal.

The room was nice on the surface but our window didn't open and one of the beds had crumbs in it. I appreciate we checked in late, however the check-in process was very drawn out and laborious and it took us at least 15 minutes to do so because of all the unnecessary questions. We appreciateed parking but didn't know how to pay for it or if we even needed to. Didn't have breakfast so cannot comment there.

Check-in was human-less and was much slower than normal. Please employ some humans.

This might have been my worst hotel-experience in my entire life. I book a room for 3 days a month in advance. I messaged the hotel that I will be arriving late for check-in. They answer me multiple times that their reception is closed at my arrival and I will have to use the check-in machine. The day before my arrival I respond to this message that I will arriving late so I will use the machine. I arrive at the hotel and try to check-in using the machine. For 45 minutes I try to check-in using the info I got sent from the hotel. I tried calling their phone# but they were closed. I had no choice but no book a completly new room. I wake up the next morning and go down to the reception. The person doesn’t speak english, not a word. For 30 minutes he tries to find my booking. Finally he found why he couldn’t find my booking, his colleague had CANCELLED my booking because I didnt check in the night before. At 06:00 in the morning.... I was so frustrated at this point, i had to use google translate to communicate with the person in the reception. So I just asked the person in the reception to fix my booking. This was the absolute final straw, they said they couldnt book me, that I had to do it online, and that i couldn’t get access to my room until 15:00 that day... I just cant understand why they cancelled my booking, no message, no phone-call..NOTHING. Extremely unprofessional and just horrible experience in general. I have so much more to write, but no letters left

No reception staff late evening. Had to check in using terminal which was not working, ended up having to call emergency number.

L’hotel è situato a Neuss e non a Düsseldorf; tuttavia è ben collegato grazie alla vicinanza della fermata della metropolitana (in superficie in quella zona), che consente di raggiungere la stazione centrale di Düsseldorf in circa 20 minuti. Tra gli aspetti negativi segnalo la presenza della moquette sia nei corridoi sia in camera, che appariva polverosa e con un evidente odore di polvere. La camera era piuttosto piccola per tre persone. La colazione è discreta ma nella media, con scelta limitata e presenza di prodotti confezionati di qualità modesta. La reception chiude alle 20:00; il check-in automatico è disponibile ma le istruzioni non sono risultate immediatamente chiare. Inoltre, la pulizia della camera non viene effettuata automaticamente il giorno successivo, ma solo su richiesta tramite app, informazione che dovrebbe essere comunicata in modo più evidente. Nel complesso, l’esperienza non è stata all’altezza delle aspettative per una struttura appartenente a una catena così diffusa.

The rooms were not always cleaned during the stay, even when it was requested. Some staff only spoke German, which is a little strange when 75% of guests were foreign. Staff was generally nice and helpful. Breakfast was basic but as expected in this type of hotel. Hotel was in very good condition.

The staff lead by Mr. Müller was excellent. They were helpful, gave advise when asked and were extremely friendly and accomodating. We will definitely stay again.

Very kind and attentive staff, very clean and comfortable for our family, easy walk to Straßenbahn

Das Hotel ist preiswert und gut. Es sind (einige) Parkplätze verfügbar, die allerdings 8 Euro pro Nacht kosten. Direkt neben dem Hotel befindet sich ein unbefestigter Platz, auf dem man kostenlos parken kann. Bei Regenwetter ist es eine matschige Angelegenheit. Es gab ein Problem, dass das Fenster nicht geschlossen werden konnte. Es regnete stark. An Samstag nach 12 Uhr ist die Rezeption nicht besetzt. Ein Anruf bei der an der Rezeption ausgehängten Notfallnummer war erfolgreich. Innerhalb von wenigen Minuten kümmerte sich ein Mitarbeiter um die Behebung des Schadens. Sehr gut!! Ein Problem macht der Zugang zum Hotel außerhalb der Öffnungszeiten der Rezeption. Die Eingabe des Zugangscode in das Zahlenfeld führte oftmals nicht dazu, das sich die Tür öffnet. Gibt man die Zahlen zu schnell ein oder zu langsam = die Tür bleibt zu. Hier muss nachgebessert werden!! Das ist frustrierend! Die Eingabe des gleichen Zugangscode an der Zimmertür funktioniert.

Trouble with the incheck machine. We could not check in. But the receptioniste had help us.

Preis-Leistung top! Vor allem sehr gute Dämmung gegen Lärm. U Bahn direkt vor der Tür mit 25 min fahrt zur Kö.

Across the street from the train. Easy to navigate into the city

L’hotel è situato a Neuss e non a Düsseldorf; tuttavia è ben collegato grazie alla vicinanza della fermata della metropolitana (in superficie in quella zona), che consente di raggiungere la stazione centrale di Düsseldorf in circa 20 minuti. Tra gli aspetti negativi segnalo la presenza della moquette sia nei corridoi sia in camera, che appariva polverosa e con un evidente odore di polvere. La camera era piuttosto piccola per tre persone. La colazione è discreta ma nella media, con scelta limitata e presenza di prodotti confezionati di qualità modesta. La reception chiude alle 20:00; il check-in automatico è disponibile ma le istruzioni non sono risultate immediatamente chiare. Inoltre, la pulizia della camera non viene effettuata automaticamente il giorno successivo, ma solo su richiesta tramite app, informazione che dovrebbe essere comunicata in modo più evidente. Nel complesso, l’esperienza non è stata all’altezza delle aspettative per una struttura appartenente a una catena così diffusa.

Für Übernachtung ok, gute Anbindung nach Düsseldorf.

Only about 7 stops on the train to the old town ideal for a stay in Düsseldorf

Alles prima, direkt vor der Tür ist die S-Bahn bzw. die U-75. Parkplatz kostenlos gehört zum Hotel dazu.

Really easy to get to. Check in process really easy - don't need to worry about reception opening times. U-Bahn stop outside the door. Parking at the rear of the hotel.

Gutes Preis Leistungsverhältnis, gute Anbindung an Bus und Bahn

Vriendelijk personeel en prima accommodatie. Niet veel in de directe omgeving maar goede OV verbinding met Dusseldorf, Keulen en andere omliggende steden. (Voor de deur stopt de tram en om de hoek de trein) Eigen parkeerplaats

Gutes Hotel in der nähe vom Areal Böhler. B&B Standard.

Hotel is ideaal als je met OV naar Düsseldorf centrum wilt gaan (kleine 30min). Er is gratis parking en je kan gemakkelijk zelf inchecken op eender welk uur en uitchecken is niet nodig. Kamers zijn eenvoudig maar zeer schoon. Ze hechten een grote waarde aan duurzaamheid. De nacht voelde veilig en het was er stil ondanks de drukke kerstperiode.

L’hotel è situato a Neuss e non a Düsseldorf; tuttavia è ben collegato grazie alla vicinanza della fermata della metropolitana (in superficie in quella zona), che consente di raggiungere la stazione centrale di Düsseldorf in circa 20 minuti. Tra gli aspetti negativi segnalo la presenza della moquette sia nei corridoi sia in camera, che appariva polverosa e con un evidente odore di polvere. La camera era piuttosto piccola per tre persone. La colazione è discreta ma nella media, con scelta limitata e presenza di prodotti confezionati di qualità modesta. La reception chiude alle 20:00; il check-in automatico è disponibile ma le istruzioni non sono risultate immediatamente chiare. Inoltre, la pulizia della camera non viene effettuata automaticamente il giorno successivo, ma solo su richiesta tramite app, informazione che dovrebbe essere comunicata in modo più evidente. Nel complesso, l’esperienza non è stata all’altezza delle aspettative per una struttura appartenente a una catena così diffusa.

Dormito e colazione tutto bene

The rooms were not always cleaned during the stay, even when it was requested. Some staff only spoke German, which is a little strange when 75% of guests were foreign. Staff was generally nice and helpful. Breakfast was basic but as expected in this type of hotel. Hotel was in very good condition.

Personeel was vriendelijk en behulpzaam. Ligt 100 m ver van openbaar vervoer tram. Was netjes en ontbijt was ook lekker. Schone kamers. Makkelijk om in en ui te checken. Top

Price/performance ratio was ok. Room could have been cleaner (urine stone under toilet seat). However, what was absolutely unacceptable was the visibly moldy toast (photos available). The breakfast was therefore not only absolutely overpriced, but also simply a health risk! As no one was available (not even at the reception), I couldn't address this directly as I was in a hurry to my busines meeting. Check-in with registration number at check-in machine didn't work, even after trying 10min. Shortly after I received a mail that the registration was canceled by B&B. Not sure if this was due to my late arival afte 6pm.

Alle Bereiche und das Zimmer in sehr gutem Zustand, freundliche Zimmereinrichtung. Ansprechendes Frühstück. Negativ, dass es im Bad keine Ablagemöglichkeiten gibt und dass der Hotelparkplatz nicht ausreicht (musste abseits im Schlamm parken).

Das Frühstück war super

Es war OK. Mein Zimmer war zweckmäßig. Viele Steckdosen. Der Teppichboden könnte mal gereinigt werden und Ecken im Bad, die langsam beginnen zu schimmeln. Mein Fenster ließ sich nur kippen. Die Klimaanlage war recht laut. Das Zimmer war mit 100€ ohne Frühstück sehr teuer. Das passte nicht zusammen. Der Parkplatz war noch kostenlos, wird aber wohl auch bald kostenpflichtig. Das Frühstück ist für 10€ richtig gut. Übernachten werde ich nur noch zu einem anderen Preis.

Bettdecke war schmutzig. Wände hatten Flecken. Personal freundlich. Frühstück, gutes Angebot