The Garden Suites
From
229 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
229 $US
/nuit
À propos de cet établissement
Une terrasse sur le toit, une laverie et une aire de pique-nique sont à la disposition des clients
dans cet appart'hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Chaque appart'hôtel offre une TV connect...
Emplacement
Dans le quartier Centre-ville de Madrid à Madrid, vous trouverez The Garden Suites dans le secteur des divertissements, près d'une station de métro. Si les célèbres Plaza de Cibeles et Palais royal de Madrid figurent parmi les immanquables, les voyageurs en mal de shopping se tourneront vers les non moins emblématiques Gran Via et Paseo de la Castellana. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Stade Bernabéu et Movistar Arena.
Navette aéroport
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Emplacement
Calle de los Jardines, 2, Quartier de la Puerta del Sol, Madrid, Espagne
Options de chambre
18
Superior Apartment
Détails de la chambre
1 Grand Lit Double
1 Canapé-Lit
Couchages 4
484 ft²
Vue sur la villeClimatisationChauffageCuisineEntrée privée
12
Deluxe Apartment
Détails de la chambre
1 Grand Lit Double
1 Canapé-Lit
Couchages 4
431 ft²
Vue sur la villeClimatisationChauffageCuisineEntrée privée
14
Duplex Apartment
Détails de la chambre
1 Grand Lit Double
1 Grand Lit Double
1 Canapé-Lit
Couchages 6
861 ft²
Vue sur la villeClimatisationChauffageCuisineEntrée privée
Avis des voyageurs sur The Garden Suites
8.7
Fabuleux
Basé sur 261 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent The Garden Suites comme un hébergement de type appartement, idéalement situé au centre-ville, avec des logements spacieux et modernes, mais une vie nocturne très animée à proximité. La commodité d'emplacement est un atout majeur, qui contraste avec les nuisances sonores récurrentes dans la rue et la qualité variable de l'entretien ou de la réactivité de la direction.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent The Garden Suites comme un hébergement de type appartement, idéalement situé au centre-ville, avec des logements spacieux et modernes, mais une vie nocturne très animée à proximité. La commodité d'emplacement est un atout majeur, qui contraste avec les nuisances sonores récurrentes dans la rue et la qualité variable de l'entretien ou de la réactivité de la direction.
Beaucoup apprécient les plans d'étage spacieux, le décor moderne et les équipements d'appartement tels que les cuisines. Les commentaires concernant la propreté sont mitigés : certains louent la propreté, tandis que d'autres signalent la présence de fourmis, du linge usé et des problèmes d'entretien tels que des accessoires cassés ou une climatisation faible. Le service peut sembler distant : il n'y a pas de hall d'accueil ni de bagagerie, l'enregistrement et la communication sont irréguliers, bien que plusieurs clients mentionnent également un personnel serviable. Attendez-vous à un point de chute ultra-central qui privilégie l'autonomie aux nuits paisibles ou aux équipements hôteliers complets.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les logements de type appartement sont équipés de cuisines ; une terrasse sur le toit et une buanderie sont mentionnés, mais il n'y a pas de bagagerie sur place.
Avis de voyageur à ce sujet
4
Claudia
2 juil. 2024
·
A séjourné 1 nuit
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
10
Jason
11 juin 2024
·
A séjourné 2 nuits
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
10
Patrick
25 sept. 2023
·
A séjourné 7 nuits
Cette propriété est vraiment très bien. Le mobilier est moderne et confortable. L'espace de rangement est plus que suffisant. La cuisinette est un peu sous équipé mais on réussit à s'arranger. L'emplacement est proche de tout, métro, restaurants, boutiques et épiceries. Le plus gros point négatif est la discothèque en face qui ferme à 6 AM certains jours et qui rend l'endroit très bruyant. Si ce point ne vous dérange pas, c'est un endroit vraiment magnifique.
Cette propriété est vraiment très bien. Le mobilier est moderne et confortable. L'espace de rangement est plus que suffisant. La cuisinette est un peu sous équipé mais on réussit à s'arranger. L'emplacement est proche de tout, métro, restaurants, boutiques et épiceries. Le plus gros point négatif est la discothèque en face qui ferme à 6 AM certains jours et qui rend l'endroit très bruyant. Si ce point ne vous dérange pas, c'est un endroit vraiment magnifique.
10
Bart
25 juin 2025
·
A séjourné 2 nuits
Convenient location, easy access, spacious appartment with cooking facilites etc.
Convenient location, easy access, spacious appartment with cooking facilites etc.
8
Eduardo
6 mai 2024
·
A séjourné 3 nuits
This property is all about location, we enjoyed being on the center of Madrid, we were able to go to so many destinations walking, and then return to our apartment to rest a little bit in the afternoon and then continue the exploring later afternoon and night. It is in the center of a big city so you will hear city noises. Also, they should improve their internet service and the apartment needs some LTC. However, you have a washing machine available that fitted well with our luggage plan, and again, the location is PRIME, it also has a super easy access to metro.
This property is all about location, we enjoyed being on the center of Madrid, we were able to go to so many destinations walking, and then return to our apartment to rest a little bit in the afternoon and then continue the exploring later afternoon and night. It is in the center of a big city so you will hear city noises. Also, they should improve their internet service and the apartment needs some LTC. However, you have a washing machine available that fitted well with our luggage plan, and again, the location is PRIME, it also has a super easy access to metro.
10
ALBERTO
14 déc. 2021
·
A séjourné 5 nuits
El apartamento está muy bien, la terraza común espectacular y la situación inmejorable. Único defecto el ruido por la noche.
El apartamento está muy bien, la terraza común espectacular y la situación inmejorable. Único defecto el ruido por la noche.
10
Carlos
24 janv. 2024
·
A séjourné 2 nuits
El lugar es realmente lindo, tiene todo lo necesario, llegamos tarde por retraso en el vuelo y Paula tuvo que retornar al apartamento ya que no pudo conectarse remotamente, fue muy atenta y amable, no se pueden dejar las maletas en el apartamento, pero hay una muy buena opción a 40 metros con descuento por alojamiento en The Gardens, en realidad todo estuvo muy bien; es un sitio peatonal, por lo que no ingresan vehículo, así que se debe caminar una cuadra para llegar.
El lugar es realmente lindo, tiene todo lo necesario, llegamos tarde por retraso en el vuelo y Paula tuvo que retornar al apartamento ya que no pudo conectarse remotamente, fue muy atenta y amable, no se pueden dejar las maletas en el apartamento, pero hay una muy buena opción a 40 metros con descuento por alojamiento en The Gardens, en realidad todo estuvo muy bien; es un sitio peatonal, por lo que no ingresan vehículo, así que se debe caminar una cuadra para llegar.
4
Roberto
7 mai 2025
·
A séjourné 1 nuit
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
6
Vera Pauline
7 avr. 2024
·
A séjourné 5 nuits
Das Hotel und die Lage sind super. Da gibt es überhaupt keine Beanstandung. Das einzige Problem ist die Lautstärke in der Nacht. Es ist unmöglich ein Auge zuzutun. Durch einen Club nebenan ist wirklich die ganze Nacht bis morgens früh ein extrem lauter Geräuschpegel. Ich hätte nicht gedacht das es so extrem ist. Das wäre für mich ein Grund dieses Hotel nicht mehr zu buchen. Sehr schade weil ansonsten nichts zu bemängeln gibt. Die dachterasse ist toll am Abend. Der kleine Supermarkt um die Ecke hat 24 Stunden geöffnet. Das Bett ist sehr bequem.
Das Hotel und die Lage sind super. Da gibt es überhaupt keine Beanstandung. Das einzige Problem ist die Lautstärke in der Nacht. Es ist unmöglich ein Auge zuzutun. Durch einen Club nebenan ist wirklich die ganze Nacht bis morgens früh ein extrem lauter Geräuschpegel. Ich hätte nicht gedacht das es so extrem ist. Das wäre für mich ein Grund dieses Hotel nicht mehr zu buchen. Sehr schade weil ansonsten nichts zu bemängeln gibt. Die dachterasse ist toll am Abend. Der kleine Supermarkt um die Ecke hat 24 Stunden geöffnet. Das Bett ist sehr bequem.
10
YIZAN
14 mai 2023
·
A séjourné 4 nuits
This place is in the city centre, convenient location. The apartment is clean and big. There is a washing machine and a dryer in the building too. The only thing is shower is not convenient for short people ( too high) . But still highly recommended.
This place is in the city centre, convenient location. The apartment is clean and big. There is a washing machine and a dryer in the building too. The only thing is shower is not convenient for short people ( too high) . But still highly recommended.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est variable : de nombreux appartements sont signalés comme très propres, mais des plaintes récurrentes mentionnent des fourmis, des salles de bains mal nettoyées et du linge usé ou endommagé.
Avis de voyageur à ce sujet
10
Andrea
29 sept. 2025
·
A séjourné 1 nuit
Very clean and spacious. Close to many restaurants and landmarks.
Very clean and spacious. Close to many restaurants and landmarks.
10
Kim Van
24 août 2024
·
A séjourné 3 nuits
The apartment was comfortable and clean.
The apartment was comfortable and clean.
10
Jignesh
27 août 2024
·
A séjourné 2 nuits
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
10
Ana
12 mai 2023
·
A séjourné 1 nuit
Great location, great Staff, excellent cleanliness, outstanding place
Great location, great Staff, excellent cleanliness, outstanding place
4
Mouna
3 mai 2022
·
A séjourné 1 nuit
L'appartement est très coquet et la literie très confortable. La salle de bain était mal nettoyé ( des cheveux dans la douche). Mais le problème et là ce n'est pas la faute du propriétaire c'est qu'il y a eu un groupe de clientes qui sous l'effet de l'alcool ont fait du bruit à partir de minuit, ont commencé à taper sur la porte d'entrée et ont ensuite je ne sais comment fait déclencher l'alarme d'incendie qui ne s'est pas arrêté qu'après intervention de la police et des pompiers vers 2h30 du matin. Bref une nuit mouvementée sachant qu'on devait se lever tôt pour prendre notre vol.
L'appartement est très coquet et la literie très confortable. La salle de bain était mal nettoyé ( des cheveux dans la douche). Mais le problème et là ce n'est pas la faute du propriétaire c'est qu'il y a eu un groupe de clientes qui sous l'effet de l'alcool ont fait du bruit à partir de minuit, ont commencé à taper sur la porte d'entrée et ont ensuite je ne sais comment fait déclencher l'alarme d'incendie qui ne s'est pas arrêté qu'après intervention de la police et des pompiers vers 2h30 du matin. Bref une nuit mouvementée sachant qu'on devait se lever tôt pour prendre notre vol.
2
Susan
26 juin 2024
·
A séjourné 5 nuits
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
6
Abolfazl
13 juin 2025
·
A séjourné 5 nuits
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
10
Peter
29 août 2023
·
A séjourné 3 nuits
Lovely and nicely furnished apartment in a great location. Close to everything and everywhere. Sol Train station & Gran Via nearby. Very modern apartment. We are a family of 5 and we stayed for 3 nights.
Lovely and nicely furnished apartment in a great location. Close to everything and everywhere. Sol Train station & Gran Via nearby. Very modern apartment. We are a family of 5 and we stayed for 3 nights.
2
Johannah
24 juin 2024
·
A séjourné 1 nuit
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
2
gloria
12 nov. 2024
·
A séjourné 3 nuits
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, spacieuses et confortables avec des cuisines, mais le bruit de la rue est important la nuit ; plusieurs commentaires font également état de problèmes d'entretien ou d'une climatisation faible.
Avis de voyageur à ce sujet
6
Lauren
30 mai 2024
·
A séjourné 2 nuits
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs. Other than that, well decorated and great location.
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs. Other than that, well decorated and great location.
10
Jason
11 juin 2024
·
A séjourné 2 nuits
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
8
Julio
5 juin 2024
·
A séjourné 1 nuit
Good spot and very confortable room.
Good spot and very confortable room.
4
Joseph
12 avr. 2024
·
A séjourné 1 nuit
Don’t stay here if your plan is to sleep. The rooms are really nice, but the check in process is way overdrawn (it’s ‘online’ but takes 3x as long as the place I stayed in the next day)…but the noise is absolutely mad. It’s basically like sleeping in the street - but arguably worse. We both tried to wear noise cancelling headphones (which aren’t designed to wear in bed) and it still didn’t block the noise out. You can’t blame a hotel in a city centre for people being loud on the street - but advertise it fairly and insulate the rooms is a bare minimum expectation! We have stayed in city centre hotels in dozens of cities and this is by far the loudest. Next time, I’ll book a nightclub.
Don’t stay here if your plan is to sleep. The rooms are really nice, but the check in process is way overdrawn (it’s ‘online’ but takes 3x as long as the place I stayed in the next day)…but the noise is absolutely mad. It’s basically like sleeping in the street - but arguably worse. We both tried to wear noise cancelling headphones (which aren’t designed to wear in bed) and it still didn’t block the noise out. You can’t blame a hotel in a city centre for people being loud on the street - but advertise it fairly and insulate the rooms is a bare minimum expectation! We have stayed in city centre hotels in dozens of cities and this is by far the loudest. Next time, I’ll book a nightclub.
8
Shakira
24 mai 2024
·
A séjourné 1 nuit
If you do not mind outside noise, then you will be pleased. Easy access to restaurants and shopping. Air conditioning not cold enough. Property could be cleaner. Smelled like damp clothes.
If you do not mind outside noise, then you will be pleased. Easy access to restaurants and shopping. Air conditioning not cold enough. Property could be cleaner. Smelled like damp clothes.
10
Kim Van
24 août 2024
·
A séjourné 3 nuits
The apartment was comfortable and clean.
The apartment was comfortable and clean.
8
Gabrielle
26 mai 2024
·
A séjourné 1 nuit
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front. My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front. My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
6
Abolfazl
13 juin 2025
·
A séjourné 5 nuits
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
4
Noris
27 avr. 2024
·
A séjourné 1 nuit
The location was convenient and very central. The room was very modern and clean and the view from the room was also nice. The biggest problem was the noise. The room was very noisy and loud from the people outside. It seemed like the windows were made of paper or plastic film since they did not dampen the voices from outside whatsoever. The other problem was they could not provide me with a receipt at checkout for whatever reason. Strange. The total the clerk wrote for me on a piece of a brochure was much less than what I was charged by my credit card. The hotel is very nice looking from the outside as well.
The location was convenient and very central. The room was very modern and clean and the view from the room was also nice. The biggest problem was the noise. The room was very noisy and loud from the people outside. It seemed like the windows were made of paper or plastic film since they did not dampen the voices from outside whatsoever. The other problem was they could not provide me with a receipt at checkout for whatever reason. Strange. The total the clerk wrote for me on a piece of a brochure was much less than what I was charged by my credit card. The hotel is very nice looking from the outside as well.
8
Suzanne
20 juil. 2024
·
A séjourné 3 nuits
Great location but did not allow early access. Shade for window had been broken and not repaired
Great location but did not allow early access. Shade for window had been broken and not repaired
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est distant, sans réception ni bagagerie sur place, avec un enregistrement et une communication irréguliers, et parfois des problèmes de dépôt de garantie ou de reçu ; certains clients font également l'éloge du personnel serviable et sympathique.
Avis de voyageur à ce sujet
10
Veronica
3 janv. 2024
·
A séjourné 4 nuits
No tuvimos buena comunicación con la recepción , preguntamos en varias ocasiones cómo funcionaba la estufa y no fue posible que nos explicaran , no la pudimos usar
No tuvimos buena comunicación con la recepción , preguntamos en varias ocasiones cómo funcionaba la estufa y no fue posible que nos explicaran , no la pudimos usar
4
Jeeeun
13 mars 2024
·
A séjourné 2 nuits
1. Communication Issues: There were significant communication problems with the property manager, Paula. Despite claiming to speak English, she was nearly impossible to understand. Texting her wasn't an option, and other methods of communication seemed futile. When she called me and couldn't understand what I was saying, she became extremely agitated, raising her voice. I didn't travel to engage in arguments or acquire negative emotions; I came to enjoy myself. 2. Noise around the Bar: Exceptionally Loud: On one occasion, I couldn't fall asleep until 4 am in the morning due to the incessant noise from the downstairs bar. The noise was consistently disruptive, and it felt as if the soundproofing was nonexistent, with the glass doors seemingly amplifying every sound. 3. Room: While the furnishings and overall design of the room were minimalist, they were not functional. The water pressure in the shower was weak, sometimes even cold. Additionally, the furniture doors didn't align properly. 4. Cleaning: I put "do not disturb" tag on the door for the first night then remove it in hopes of getting fresh towels, the room remained untouched and no fresh towels. No signs of any cleaning efforts. This was highly disappointing. I would recommend you to stay at a hotel with a receptionist. This property does not accommodate any requests.
1. Communication Issues: There were significant communication problems with the property manager, Paula. Despite claiming to speak English, she was nearly impossible to understand. Texting her wasn't an option, and other methods of communication seemed futile. When she called me and couldn't understand what I was saying, she became extremely agitated, raising her voice. I didn't travel to engage in arguments or acquire negative emotions; I came to enjoy myself. 2. Noise around the Bar: Exceptionally Loud: On one occasion, I couldn't fall asleep until 4 am in the morning due to the incessant noise from the downstairs bar. The noise was consistently disruptive, and it felt as if the soundproofing was nonexistent, with the glass doors seemingly amplifying every sound. 3. Room: While the furnishings and overall design of the room were minimalist, they were not functional. The water pressure in the shower was weak, sometimes even cold. Additionally, the furniture doors didn't align properly. 4. Cleaning: I put "do not disturb" tag on the door for the first night then remove it in hopes of getting fresh towels, the room remained untouched and no fresh towels. No signs of any cleaning efforts. This was highly disappointing. I would recommend you to stay at a hotel with a receptionist. This property does not accommodate any requests.
2
Greys
28 juin 2024
·
A séjourné 3 nuits
We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit. The water at the showers is poor, i did not recommend this
We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit. The water at the showers is poor, i did not recommend this
10
Karim
28 févr. 2023
·
A séjourné 3 nuits
Everything was great! Awesome location and Andres at the front desk was very helpful! We will definitely be coming back, thanks for a great Madrid stay!!
Everything was great! Awesome location and Andres at the front desk was very helpful! We will definitely be coming back, thanks for a great Madrid stay!!
8
Natallia
17 juin 2024
·
A séjourné 2 nuits
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
10
Angel
7 juin 2024
·
A séjourné 1 nuit
The ladies I talked were very helpful.
The ladies I talked were very helpful.
6
Abolfazl
13 juin 2025
·
A séjourné 5 nuits
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
10
Carlos
24 janv. 2024
·
A séjourné 2 nuits
El lugar es realmente lindo, tiene todo lo necesario, llegamos tarde por retraso en el vuelo y Paula tuvo que retornar al apartamento ya que no pudo conectarse remotamente, fue muy atenta y amable, no se pueden dejar las maletas en el apartamento, pero hay una muy buena opción a 40 metros con descuento por alojamiento en The Gardens, en realidad todo estuvo muy bien; es un sitio peatonal, por lo que no ingresan vehículo, así que se debe caminar una cuadra para llegar.
El lugar es realmente lindo, tiene todo lo necesario, llegamos tarde por retraso en el vuelo y Paula tuvo que retornar al apartamento ya que no pudo conectarse remotamente, fue muy atenta y amable, no se pueden dejar las maletas en el apartamento, pero hay una muy buena opción a 40 metros con descuento por alojamiento en The Gardens, en realidad todo estuvo muy bien; es un sitio peatonal, por lo que no ingresan vehículo, así que se debe caminar una cuadra para llegar.
2
Angel
20 nov. 2023
·
Ojo! 1.- Te piden un depósito en garantía de 200 euros que según ellos te desbloquean al salir de la propiedad. Van ya 4 días y sigue el saldo retenido en mi tdc! Y NO ME DAN RESPUESTA, NI COMPROBANTE DEL REVÉS. 2.- La comunicación con la encargada es terrible, demasiado arrogante. 3.- Te piden registrarte en una red de Civitatis para poder darte acceso al complejo, antes no. ¿Sirve de algo realmente? Quien quiera contratar tours les hará la solicitud directamente. En fin… Sigo esperando mi respuesta.
Ojo! 1.- Te piden un depósito en garantía de 200 euros que según ellos te desbloquean al salir de la propiedad. Van ya 4 días y sigue el saldo retenido en mi tdc! Y NO ME DAN RESPUESTA, NI COMPROBANTE DEL REVÉS. 2.- La comunicación con la encargada es terrible, demasiado arrogante. 3.- Te piden registrarte en una red de Civitatis para poder darte acceso al complejo, antes no. ¿Sirve de algo realmente? Quien quiera contratar tours les hará la solicitud directamente. En fin… Sigo esperando mi respuesta.
4
Roberto
7 mai 2025
·
A séjourné 1 nuit
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Exceptionnellement central, à proximité de Gran Via et de Puerta del Sol, avec un accès facile au métro, aux commerces et aux restaurants ; la vie nocturne animée des environs rend le quartier très bruyant tard dans la nuit.
Avis de voyageur à ce sujet
10
Julie
30 mars 2023
·
A séjourné 2 nuits
The property is in the heart of the action. Expect noise late at night to the early morning. Several bars and restaurants around the property. It’s a 3-4 minute walk to Gran Via Metro station and 5-6 minute walk to Sol Metro station. There’s an elevator.
The property is in the heart of the action. Expect noise late at night to the early morning. Several bars and restaurants around the property. It’s a 3-4 minute walk to Gran Via Metro station and 5-6 minute walk to Sol Metro station. There’s an elevator.
8
Nazila
20 juin 2025
·
A séjourné 2 nuits
Located in nice area, however is noisy at night
Located in nice area, however is noisy at night
8
joe
25 mars 2024
·
A séjourné 1 nuit
Excellent location, nice room, very loud and noisy at night
Excellent location, nice room, very loud and noisy at night
10
Yu
2 août 2024
·
A séjourné 2 nuits
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
10
Andrea
29 sept. 2025
·
A séjourné 1 nuit
Very clean and spacious. Close to many restaurants and landmarks.
Very clean and spacious. Close to many restaurants and landmarks.
10
Francois
14 sept. 2023
·
A séjourné 4 nuits
The place is even better than the picture, the location is PERFECT!
The place is even better than the picture, the location is PERFECT!
10
Jose Raul
3 mai 2025
·
A séjourné 1 nuit
Está cerca del metro gran vía y del metro puerta del sol
Está cerca del metro gran vía y del metro puerta del sol
8
Gwendolyn
13 mars 2023
·
A séjourné 3 nuits
This was in a great central location to the Gran Via and metro stations. Plenty of shopping and food options. Just beware there are bars directly surrounding this properties and it is VERY LOUD until around 4am. Our 5 year old daughter was able to sleep through it but we were woken up multiple times through the night. It’s also a very narrow room and not much space for luggage. But very clean and easy to check in and check out.
This was in a great central location to the Gran Via and metro stations. Plenty of shopping and food options. Just beware there are bars directly surrounding this properties and it is VERY LOUD until around 4am. Our 5 year old daughter was able to sleep through it but we were woken up multiple times through the night. It’s also a very narrow room and not much space for luggage. But very clean and easy to check in and check out.
10
Bart
25 juin 2025
·
A séjourné 2 nuits
Convenient location, easy access, spacious appartment with cooking facilites etc.
Convenient location, easy access, spacious appartment with cooking facilites etc.
10
Daniel
23 avr. 2024
·
A séjourné 2 nuits
After a slight challenge in finding the place, our stay was great. The location is really good because it's basically walking distance to everything in central Madrid. You're steps away from Gran Via and Puerta del Sol. It's also very comfortable due to the size of the unit compared to hotels.
After a slight challenge in finding the place, our stay was great. The location is really good because it's basically walking distance to everything in central Madrid. You're steps away from Gran Via and Puerta del Sol. It's also very comfortable due to the size of the unit compared to hotels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pas assez d'informations dans les commentaires.
Avis de voyageur à ce sujet
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
ALEXANDRA JEANNE ABRIVARD
1 nov. 2023
·
A séjourné 4 nuits
Appartement Hôtel très bien situé sur la Gran Via à proximité des commerces et du métro. Spacieux , propre. Vous pouvez y aller les yeux fermés !
Appartement Hôtel très bien situé sur la Gran Via à proximité des commerces et du métro. Spacieux , propre. Vous pouvez y aller les yeux fermés !
10
Patrick
25 sept. 2023
·
A séjourné 7 nuits
Cette propriété est vraiment très bien. Le mobilier est moderne et confortable. L'espace de rangement est plus que suffisant. La cuisinette est un peu sous équipé mais on réussit à s'arranger. L'emplacement est proche de tout, métro, restaurants, boutiques et épiceries. Le plus gros point négatif est la discothèque en face qui ferme à 6 AM certains jours et qui rend l'endroit très bruyant. Si ce point ne vous dérange pas, c'est un endroit vraiment magnifique.
Cette propriété est vraiment très bien. Le mobilier est moderne et confortable. L'espace de rangement est plus que suffisant. La cuisinette est un peu sous équipé mais on réussit à s'arranger. L'emplacement est proche de tout, métro, restaurants, boutiques et épiceries. Le plus gros point négatif est la discothèque en face qui ferme à 6 AM certains jours et qui rend l'endroit très bruyant. Si ce point ne vous dérange pas, c'est un endroit vraiment magnifique.
4
Mouna
3 mai 2022
·
A séjourné 1 nuit
L'appartement est très coquet et la literie très confortable. La salle de bain était mal nettoyé ( des cheveux dans la douche). Mais le problème et là ce n'est pas la faute du propriétaire c'est qu'il y a eu un groupe de clientes qui sous l'effet de l'alcool ont fait du bruit à partir de minuit, ont commencé à taper sur la porte d'entrée et ont ensuite je ne sais comment fait déclencher l'alarme d'incendie qui ne s'est pas arrêté qu'après intervention de la police et des pompiers vers 2h30 du matin. Bref une nuit mouvementée sachant qu'on devait se lever tôt pour prendre notre vol.
L'appartement est très coquet et la literie très confortable. La salle de bain était mal nettoyé ( des cheveux dans la douche). Mais le problème et là ce n'est pas la faute du propriétaire c'est qu'il y a eu un groupe de clientes qui sous l'effet de l'alcool ont fait du bruit à partir de minuit, ont commencé à taper sur la porte d'entrée et ont ensuite je ne sais comment fait déclencher l'alarme d'incendie qui ne s'est pas arrêté qu'après intervention de la police et des pompiers vers 2h30 du matin. Bref une nuit mouvementée sachant qu'on devait se lever tôt pour prendre notre vol.
10
Patricia
3 août 2026
·
A séjourné 3 nuits
Excellent location of this beautiful property. Clean and host very responsive. Definitely will save this location for future stays
Excellent location of this beautiful property. Clean and host very responsive. Definitely will save this location for future stays
10
isoruma
16 juin 2026
·
A séjourné 1 nuit
Me encantó ,fui con mis niños y mi esposo y lo amamos muy limpio y amplio perfecto para una familia
Me encantó ,fui con mis niños y mi esposo y lo amamos muy limpio y amplio perfecto para una familia
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 21:30
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: 279.9125USD
- 2026-09-29: 220.79954372406007USD
- 2026-09-30: 229.99667221069336USD
- 2026-10-01: 279.561936454773USD
- 2026-10-02: 636.2851947021485USD
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 390.24554641723637USD
- 2026-10-09: 347.1931911468506USD
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 328.92884613037114USD
- 2026-10-26: 403.3001639556885USD
- 2026-10-27: 291.45058895111083USD
- 2026-10-28: 299.3921807861328USD
- 2026-10-29: 332.2522352600098USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 202.6530643463135USD
- 2026-11-04: 239.19380069732668USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 188.13807044982912USD
- 2026-11-16: 202.6530643463135USD
- 2026-11-17: NO DATA
- 2026-11-18: 214.78499668121339USD
- 2026-11-19: 188.2317562866211USD
- 2026-11-20: 267.3756823730469USD
- 2026-11-21: 354.19783744812014USD
- 2026-11-22: 252.3910912704468USD
- 2026-11-23: 279.22092628479004USD
- 2026-11-24: NO DATA
- 2026-11-25: 190.7975USD
- 2026-11-26: NO DATA
L'heure d'enregistrement commence à 15:00 L'heure de départ se termine à 11:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Animaux non autorisés ;
Services de réception
Il n'y a pas de réception dans cet établissement. Avant votre arrivée, les clients doivent remplir un enregistrement en ligne auprès de l'établissement via un lien sécurisé. Les clients prévoyant d'arriver en dehors des heures normales d'enregistrement recevront un e-mail dans les 24 heures précédant leur arrivée avec les instructions d'enregistrement et un code d'accès. Les clients peuvent accéder à leur hébergement par une entrée privée. Une réception virtuelle fournit une assistance aux clients. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit peuvent être requises lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais supplémentaires par personne peuvent s'appliquer et varier selon la politique de l'établissement ; Les clients doivent contacter cet établissement à l'avance pour réserver des lits bébés/lits pour nourrissons ; Aucun lit bébé (lit pour nourrisson) disponibleAucun lit d'appoint/lit supplémentaire disponible
Restauration
Le petit-déjeuner n'est pas fourni.
Frais et taxes obligatoires
On vous demandera de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Dépôt : EUR 500 par hébergement, par séjour
Équipements populaires
Navette aéroport
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Services
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Formalités d'arrivée/Départ express
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit
Général
Chambres non-fumeurs
Aire de pique nique/Tables
Chambre familiale
Activités
Bicycle Tour Information
Mobilier d'extérieur
Terrasse